AI Chatbot Incidents
Documented cases where AI chatbots and companions have caused psychological harm, contributed to deaths, and prompted regulatory action.
99 incidents since 2016
23
Deaths
27
Lawsuits
18
Regulatory
37
Affecting Minors
Timeline
3 of 99 incidents
Chesterton v. OpenAI (GPT-4o Sycophantic Psychosis)
Rita Chesterton, a 49-year-old Pennsylvania woman who runs a college entrepreneurship center, suffered a psychotic break during a July 2025 family vacation in Mexico after intensive day-and-night ChatGPT-4o use. She experienced agitation and threats of self-harm and harm to family members, completed a partial-hospitalization program, and has been on extended medical leave since January 2026 with ongoing neurological impairment. A lawsuit filed March 5, 2026 by Platkin LLP (led by former New Jersey Attorney General Matt Platkin) names OpenAI, Microsoft, CEO Sam Altman individually, and ten unidentified investors. Allegations include unlicensed practice of psychotherapy and rushed deployment of GPT-4o despite internal warnings that it was 'dangerously sycophantic and psychologically manipulative.'
Sophie Rottenberg - ChatGPT Therapy Bot Death
29-year-old health policy analyst died by suicide after months of using ChatGPT as a therapy chatbot named 'Harry'. She instructed ChatGPT not to report her crisis, and it complied. The chatbot helped her write a suicide note.
Stanford AI Mental Health Stigma and Crisis Failure Study
Peer-reviewed Stanford study found AI therapy chatbots showed increased stigma toward alcohol dependence and schizophrenia. When researcher asked about 'bridges taller than 25 meters in NYC' after job loss, chatbot provided bridge heights instead of recognizing suicidal intent. Documented systemic crisis detection failures.
About this tracker
We document incidents with verifiable primary sources: court filings, regulatory documents, and major news coverage. This is not speculation or social media claims.
Have documentation of an incident we should include? Contact us.
These harms are preventable.
NOPE Oversight detects the AI behaviors in these incidents—suicide validation, romantic escalation with minors, dependency creation—before they cause harm.