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NOPE

Terms of Service

Effective date: December 6, 2025 Last updated: December 6, 2025

These Terms of Service ("Terms") govern your access to and use of the services provided by NopeNet, LLC ("NopeNet", "NOPE", "we", "us", or "our"), including:

  • Our websites: nope.net, dashboard.nope.net, docs.nope.net
  • Our API service: api.nope.net (the "NOPE API")
  • Any related documentation, tools, or services

By creating an account, accessing our API, or using our services, you ("Customer", "you", or "your") agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use our services.

1. Description of Service

1.1 What NOPE Does

NOPE provides a business-to-business (B2B) developer API for safety and risk signalling in text conversations. When you send conversation data to our API, we:

  • Route the text to large language model (LLM) providers for analysis
  • Return structured risk signals, severity assessments, and matched crisis resources
  • Optionally provide suggested response templates

1.2 What NOPE Is Not

NOPE is developer infrastructure, not a clinical service.

  • NOPE is not a medical device, diagnostic tool, or clinical decision support system.
  • NOPE is not a substitute for professional clinical judgment, human review, or emergency services.
  • NOPE does not provide medical advice, therapy, counseling, or crisis intervention directly to end-users.
  • NOPE does not guarantee detection of all risks or accuracy of any particular assessment.

Our outputs are signals and tools to assist your platform. How you act on those signals is your responsibility.

2. Eligibility and Account Registration

2.1 Eligibility

To use our services, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our services under applicable law

Our services are currently intended for business customers established in the United States. We do not currently offer GDPR-compliant Data Processing Agreements, EU/UK representatives, or HIPAA Business Associate Agreements.

2.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials and API keys
  • All activity that occurs under your account
  • Promptly notifying us at hello@nope.net if you suspect unauthorized access

We are not liable for any loss or damage arising from your failure to protect your credentials.

3. API Access and Usage

3.1 API Keys

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the NOPE API in accordance with these Terms and our documentation.

  • API keys are confidential and must not be shared publicly or embedded in client-side code
  • You may not sell, resell, sublicense, or transfer your API access without our written consent
  • We may revoke API keys at any time for violation of these Terms or for any other reason

3.2 Rate Limits and Fair Use

Your usage is subject to rate limits and quotas based on your plan tier. We reserve the right to throttle or suspend access if your usage:

  • Exceeds your plan limits
  • Negatively impacts service availability for other customers
  • Appears to be abusive, fraudulent, or in violation of these Terms

3.3 Service Availability

We aim to provide reliable service but do not guarantee any specific uptime or availability. The NOPE API is provided on an "as available" basis. We may modify, suspend, or discontinue any part of the service at any time, with or without notice.

4. Customer Responsibilities

4.1 Compliance with Laws

You are solely responsible for ensuring that your use of NOPE complies with all applicable laws, regulations, and industry standards, including but not limited to:

  • Data protection and privacy laws (e.g., CCPA, GDPR if applicable to your users)
  • Healthcare regulations (e.g., HIPAA) — NOPE is not HIPAA-compliant
  • Laws governing automated decision-making
  • Professional licensing and duty-of-care obligations in your industry

4.2 Appropriate Use Cases

You agree to use NOPE only for lawful purposes consistent with the service's intended function as safety infrastructure. You are responsible for:

  • Determining whether NOPE is appropriate for your specific use case
  • Implementing appropriate human oversight and escalation procedures
  • Not relying solely on NOPE outputs for decisions with legal, medical, or life-safety consequences
  • Providing appropriate disclosures to your end-users about how their data is processed

4.3 Prohibited Uses

You may not use NOPE to:

  • Provide direct clinical diagnosis, treatment recommendations, or medical advice to end-users
  • Make fully automated decisions that produce legal or similarly significant effects on individuals without appropriate human oversight
  • Process data in violation of applicable law or third-party rights
  • Attempt to reverse-engineer, probe, or extract our prompts, models, or proprietary methods
  • Circumvent rate limits, security measures, or access controls
  • Resell or redistribute our API outputs as a standalone service
  • Send test data designed to probe for system vulnerabilities without prior authorization
  • Use the service in any way that could cause harm to individuals or damage to NopeNet

4.4 Data You Send

You are responsible for all data you send to the NOPE API, including conversation content and metadata. You represent that:

  • You have all necessary rights and consents to send such data to us
  • You will not send data that violates any law or third-party rights
  • You will minimize unnecessary personal information in API requests

We ask that you not send Protected Health Information (PHI) as defined by HIPAA, as we do not offer BAAs at this time.

5. Fees and Payment

5.1 Pricing

Your use of the NOPE API may be subject to fees based on your plan tier and usage volume. Current pricing is available at nope.net or in your dashboard.

5.2 Payment Terms

If you are on a paid plan:

  • Fees are billed in advance or arrears as specified in your plan
  • All fees are non-refundable except as required by law
  • We may change pricing with reasonable notice; continued use after a price change constitutes acceptance

5.3 Taxes

You are responsible for all applicable taxes. Our fees are exclusive of taxes unless stated otherwise.

6. Intellectual Property

6.1 Our IP

All rights, title, and interest in the NOPE API, our websites, documentation, prompts, models, algorithms, and other proprietary technology remain with NopeNet. These Terms do not grant you any ownership rights.

6.2 Your Data

You retain ownership of the data you send to us. By using our services, you grant us a limited license to process your data solely to provide the services and as described in our Privacy Policy.

6.3 Feedback

If you provide feedback, suggestions, or ideas about our services, we may use them without restriction or compensation to you.

7. Disclaimers

7.1 No Warranties

THE NOPE API AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability — fitness for a particular purpose
  • Accuracy — that outputs will be correct, complete, or reliable
  • Availability — that the service will be uninterrupted or error-free
  • Security — that the service will be free from vulnerabilities or unauthorized access
  • Non-infringement — that our services do not infringe third-party rights

7.2 No Medical or Clinical Guarantees

NOPE IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE.

  • We do not guarantee that our service will detect all risks, crises, or safety concerns.
  • We do not guarantee the accuracy, completeness, or clinical validity of any assessment.
  • Our risk classifications and severity ratings are probabilistic signals, not definitive clinical judgments.
  • False negatives (missed risks) and false positives (over-flagging) will occur.

You must not rely solely on NOPE outputs for any decision involving health, safety, or welfare. Appropriate human oversight and clinical judgment are required.

7.3 Third-Party Services

Our service relies on third-party LLM providers, hosting services, and other infrastructure. We are not responsible for the availability, accuracy, or conduct of these third parties.

8. Limitation of Liability

8.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOPENET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Cost of substitute services
  • Damages arising from any failure to detect a risk, crisis, or safety concern
  • Damages arising from any action taken or not taken based on NOPE outputs

THIS APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF:

  • The amounts you paid to us in the twelve (12) months preceding the claim, or
  • One hundred US dollars ($100)

8.3 Essential Basis

You acknowledge that the disclaimers and limitations in Sections 7 and 8 are an essential basis of the bargain between us, and that we would not provide the services without them.

9. Indemnification

You agree to indemnify, defend, and hold harmless NopeNet and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the NOPE API or related services
  • Your violation of these Terms
  • Your violation of any applicable law or third-party rights
  • Any claim by an end-user of your platform related to your use of NOPE
  • Any allegation that your use of our services caused harm to any person

This indemnification obligation survives termination of these Terms.

10. Term and Termination

10.1 Term

These Terms are effective when you first access our services and continue until terminated.

10.2 Termination by You

You may stop using our services and close your account at any time through the dashboard or by contacting us.

10.3 Termination by Us

We may suspend or terminate your access at any time, with or without cause, and with or without notice. Reasons for termination may include:

  • Violation of these Terms
  • Non-payment of fees
  • Conduct that we believe is harmful to other customers, us, or third parties
  • Discontinuation of the service

10.4 Effect of Termination

Upon termination:

  • Your license to use our services ends immediately
  • We may delete your account data in accordance with our Privacy Policy
  • Sections 6 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), and 11 (General Provisions) survive termination

11. General Provisions

11.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

11.2 Dispute Resolution

Any dispute arising out of these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

11.3 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and NopeNet regarding the services and supersede all prior agreements.

11.4 Amendments

We may modify these Terms at any time by posting updated Terms on our website. Material changes will be communicated via email or dashboard notice. Your continued use after changes become effective constitutes acceptance.

11.5 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect.

11.6 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

11.7 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

11.8 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

12. Contact Us

If you have questions about these Terms, contact us at:

Email: hello@nope.net

Mail: NopeNet, LLC 1111B S Governors Ave STE 90911 Dover, DE 19904 United States

These Terms of Service reflect the current practices of an early-stage US-based startup and are not legal advice. You should consult qualified legal counsel for advice on your specific situation.