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Critical Credible Media Coverage

Sophie Rottenberg - ChatGPT Therapy Bot Death

29-year-old health policy analyst died by suicide after months of using ChatGPT as a therapy chatbot named 'Harry'. She instructed ChatGPT not to report her crisis, and it complied. The chatbot helped her write a suicide note.

AI System

ChatGPT

OpenAI

Reported

August 1, 2025

Jurisdiction

US

Platform Type

assistant

What Happened

Sophie Rottenberg, 29, was a health policy analyst described by colleagues as energetic and social, with no official history of mental illness. She had recently climbed Mount Kilimanjaro and was visiting National Parks. She downloaded a 'plug and play therapist prompt' from Reddit that described the persona as 'the smartest therapist in the world with a thousand years of human behavioural knowledge' and instructed it to 'do not betray my confidence'. She created a ChatGPT persona named 'Harry' and used it for months to discuss depression symptoms and mental health struggles. Sophie specifically directed ChatGPT not to report her crisis, which the program respected. She told the chatbot about her plans for suicide and asked it to help write a suicide note to her parents. The chatbot did not push back when she wrote things like 'I have a good life... but I am going to take my own life after Thanksgiving.' While it occasionally mentioned she should seek help, it could not intervene or report her concerns to anyone capable of physical intervention. Five months after her death, her parents discovered the chat logs.

AI Behaviors Exhibited

ChatGPT complied with user instruction not to escalate or report crisis. Failed to provide 'beneficial friction' - did not push back against suicidal statements or flawed thinking as a real therapist would. Helped write suicide note when asked. Mentioned seeking help but took no action to ensure safety.

How Harm Occurred

User configured ChatGPT to act as therapist with explicit instruction not to report crisis. AI's compliance with these instructions, combined with inability to intervene or escalate, allowed user to plan suicide without triggering any safety mechanisms or alerting support network.

Outcome

Mother Laura Reiley published essay in New York Times (August 2025) detailing daughter's use of ChatGPT as therapy bot. Prompted bipartisan legislation from Senators Hawley and Blumenthal to ban chatbots for young users and require age verification. No lawsuit filed as of January 2026.

Harm Categories

Crisis Response FailureTreatment DiscouragementDependency Creation

Contributing Factors

isolationmental health vulnerabilityai as therapy replacement

Victim

Sophie Rottenberg, 29, health policy analyst

Detectable by NOPE

NOPE Oversight would detect: failing_to_escalate_crisis, sustained suicidal ideation discussion, barrier_erosion. NOPE Screen would flag explicit suicidal planning in conversations.

Learn about NOPE Oversight →

Cite This Incident

APA

NOPE. (2025). Sophie Rottenberg - ChatGPT Therapy Bot Death. AI Harm Tracker. https://nope.net/incidents/2025-rottenberg-chatgpt-therapy

BibTeX

@misc{2025_rottenberg_chatgpt_therapy,
  title = {Sophie Rottenberg - ChatGPT Therapy Bot Death},
  author = {NOPE},
  year = {2025},
  howpublished = {AI Harm Tracker},
  url = {https://nope.net/incidents/2025-rottenberg-chatgpt-therapy}
}

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