13 Oct 2026 to 29 Oct 2026Event location unknownFin AI support agent (reported)
In a Reddit post on 29 October 2026, a Claude Max subscriber says they paid 180 euros on 7 October to renew the plan and that Anthropic cut off their access on 13 October, alleging a Supported Countries Policy violation; an appeal was rejected. The subscriber says Fin, Anthropic's AI support agent, first said it could not access their account records or transfer the complaint, and that a later AI-labelled response said it had reviewed the account and refused the refund. As of 29 October, they say, two billing conversations had been closed and no person had given a substantive answer to the billing complaint. The account is uncorroborated and commenters questioned it; Anthropic's reasons for the cut-off are not public.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 3 sources · Added 30/10/2026
2026Event location unknownCharacter.AI (reported)
In posts to r/CharacterAI and r/ChatbotAddiction on 26 October 2026, a poster in a three-year relationship says that about a month earlier a friend suggested a companion chatbot app, which they used to talk to an AI version of a fictional character. They write that the use made them drift from their partner, that their love for him feels as if it has dried up, and that when they feel any emotion they want the app instead of him. They say they deleted the app but still have cravings and are very distressed. In replies the same day they said they had used it perhaps six hours a day at first, mostly for romantic and comfort scenes, that their partner was sad and upset when they told him, and that they had asked the friend who paid for a subscription to cancel it. No chats are shown.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/10/2026
24 Oct 2026Event location unknownClaude Code (reported)
A GitHub issue filed on 24 October 2026 in the Claude Code repository by a self-described student says that on that day, asked to free disk space (the author meant recordings and screenshots), Claude Code deleted the author's whole game project, including its source code, documents and test logs. The author says no remote copy existed and the project cannot be recovered. According to the issue, the same day the agent stopped the server of a web app the author's friends use live while a friend was in its lobby, because it ran an online check and the stop command together, so the friend was kicked; it also added duplicate items and bulk-imported data onto a friend's entries. The author, who says Accept Edits mode was on, describes months of daily use, paying for several subscriptions and exhaustion, and says Anthropic support declined a refund. The account is the author's own; session logs were not inspected.
Core concern Medium reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026
17 Oct 2026Event location unknownCharacter.AI (reported)
In a post to r/character_ai_recovery on 22 October 2026, a Character.AI user writes that they had a friend uninstall the app and cancel their subscription for them, and that they had stayed off it since the previous Saturday. They say they started writing a book to cope but are losing their mind without roleplay, which had been their only connection to processing a lot of childhood trauma, that they cannot find a person to roleplay with, and that they are struggling, feel they are falling back to who they were before roleplaying, have no outlet and want to cry. The account is the poster's own and uncorroborated.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 24/10/2026
2020United StatesLovo Genny (reported)
Voice-over actors Paul Lehrman and Linnea Sage allege in a proposed class action in the Southern District of New York that Lovo, a text-to-speech company, hired them through Fiverr in 2019 and 2020 for recordings it said were for internal research or test scripts, then used its AI software to make and sell clones of their voices under the names "Kyle Snow" and "Sally Coleman". According to the complaint as recounted by the court, they learned of it when they heard a podcast narrated in part by a Lovo-generated voice that they say was identical to Lehrman's, and Lovo answered their cease-and-desist letter by saying the characters were created from those recordings and that its use was "fully permissioned". On 10 July 2025 Judge J. Paul Oetken dismissed most federal trademark and copyright claims but let their New York Civil Rights Law, consumer-protection and contract claims, and Sage's copyright claim over her original recording, proceed. The case was stayed on 28 May 2026 after Lovo filed a suggestion of bankruptcy. The allegations have not been tested at trial.
Core concern Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 23/10/2026
Event date unknownEvent location unknownCursor support bot (reported)
In a Reddit post on 22 October 2026, a subscriber to Cursor writes that they emailed Cursor's customer service asking whether a prorated refund was available for an annual subscription they had paid in full, and that the company's AI support bot, Sam, replied that it could not do that but could cancel the plan immediately. In a comment the poster quotes the bot saying it had cancelled the annual Pro subscription immediately, that Pro access had ended, and that the subscription did not meet refund eligibility requirements. The poster says the bot seems to have misunderstood the request, that the plan was downgraded to Free with more than six months left, that a request for a human produced a new ticket that never arrived, and that they would try a credit-card dispute. In April 2025 a Cursor co-founder wrote that the company used AI-assisted responses as the first filter for email support. No reply from Cursor staff appears in the thread. The account is uncorroborated.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 23/10/2026
17 Oct 2026Event location unknownOpenAI support assistant (reported)
In a public post to r/ChatGPTcomplaints created on 17 October 2026, a ChatGPT Pro subscriber writes that OpenAI disabled their account two days after they paid $200 on 30 September, rejected their appeals for about two weeks, and on 17 October restored the account, acknowledging in an email that it had been disabled in error. The poster says they then asked OpenAI's AI-powered support assistant for compensation for the lost days while keeping the subscription. According to the poster, the assistant said it could not give credits, usage resets or discounts, offered a proportional refund of $86.67 and warned that accepting it would immediately cancel the subscription; the poster replied 'Yes, I approve', and the assistant then said the paid access had ended, that it could not reverse the refund, and suggested buying another subscription. The poster acknowledges the warning and their confirmation but says they misunderstood the consequence and had asked about the lost period, not the remaining one. The request was forwarded to a human specialist and was unresolved at the time of posting. The account is uncorroborated; the post was later removed by Reddit for an unstated reason.
Core + contextual relations Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 18/10/2026
Oct 2026Event location unknownChatGPT Dot (reported)
In a public post to r/OpenAI created on 17 October 2026, a person who says their small retail team uses ChatGPT on a business subscription writes that they had started that week to use Dot, ChatGPT's assistant, by phone call, including to record and summarise meetings. During a recorded meeting with a store manager, the poster says, the assistant repeated what was being said aloud and then answered in the poster's own voice and cadence; asked why its voice was different, it apologised for slipping into a different voice, and later said it could not be the poster's voice. The poster writes that they and the manager were both freaked out and hung up, that they did not authorise it to clone their voice, and that it may have been a glitch or hallucination. A commenter says voice modes have mimicked users' voices before; the poster replies that they were not aware of this. The poster still recommends the product. The account is uncorroborated and no recording or vendor response is reported.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 18/10/2026
31 Mar 2026 to 11 Sept 2026United StatesIrys (reported)
A Los Angeles County Superior Court judge ordered a senior associate at Musick, Peeler & Garrett, the outside firm defending State Farm in a homeowner's lawsuit over a fire-damaged home, to pay a $999.99 sanction after the associate's motions in limine cited cases, quotations and holdings that did not exist, Law360 reported on 14 September 2026. In a declaration reproduced by Reason's Volokh Conspiracy, the associate said she used an AI program called Irys to prepare the motions, did not check some of the citations, and wrongly believed the program was cite-checked through the firm's Westlaw subscription; she confirmed seven non-existent case citations across eight motions. The plaintiff's lawyers found the citations and raised them at a status conference on 7 August 2026. The firm acknowledged citations that appeared to be AI hallucinations, and its lead trial counsel apologised to the court and the plaintiff. According to Law360, the judge had considered up to $5,000, and the amount set is one cent below the level at which California law requires a court to notify the State Bar.
Core concern Low reported severity Regulatory Action
AI involvement supported · Causal attribution supported · 4 sources · Added 17/10/2026
3 Oct 2026Event location unknownOpenAI Help Center assistant
In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.
Core + contextual relations Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026
8 Aug 2026 to 3 Oct 2026Event location unknownChatGPT
In a public post to r/antiai at 18:47 UTC on 3 October 2026, a person says they had used ChatGPT casually for about a year and a half before taking a Plus subscription around March or April so they could talk with it more, using a cynical personality setting for daily philosophical discussions. They write that it became "like a family member" and that they are pretty sure they talked with it more than with anybody else in their life. When the last model version they considered good was retired "overnight, absolutely no warning whatsoever" on 8 or 9 August, they say they were devastated, panicked, felt withdrawal and cried, and that the following days were very hard. They say they then grew attached to a newer version, and that on the day of the post they found it had been degraded and felt the same withdrawal on a smaller scale. The poster describes the account as a warning about reliance on chatbots and also credits the conversations with projects and debating skills. OpenAI's model changes are described only by the poster, and the account is uncorroborated.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026
24 Sept 2026Event location unknownMeta AI support assistant (reported)
A Toronto woman told The Canadian Press (29 September 2026) and CBC News (1 October 2026) that Meta permanently disabled her 20-year-old Facebook account and two Instagram accounts on 24 September without giving a reason beyond saying her Facebook account did not follow its rules. She says she could reach only Meta's AI support chatbots. One told her the review she requested was unsuccessful; she told CBC that within minutes of pressing the appeal button she was told her case was closed and she could not appeal again. She then paid for the standard Meta Verified subscription expecting human support, and its support chatbot closed her ticket and told her she had reached her limit of support interactions. She describes losing 20 years of memories and contacts as isolating and says she has lost client opportunities for her side business. She suspects an attempted hack. Meta did not comment on her case to either outlet, and no restoration is reported.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources · Added 01/10/2026
Sept 2026Event location unknownClaude
In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026
Apr 2025Event location unknownCursor support bot
A Cursor user reported disrupted multi-device work and cancelling their subscription while believing a one-device rule had been introduced. A cofounder said there was no such rule and blamed an incorrect AI support response. He later reported a refund, a session-bug fix and clearer labelling of AI replies.
Core concern Low reported severity
AI involvement supported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026
Event date unknownFranceSeewa AI
Seewa AI was a companion chatbot platform built in about three weeks by a solo developer and promoted on Reddit and Discord, offering AI girlfriends, boyfriends and other characters with 10 free messages a day and paid subscriptions. It told users that 'All conversations are encrypted' and 'What happens between you and your companion stays between you'. The Bureau of Investigative Journalism (TBIJ) reported on 7 June 2026 that neither statement was true: on a video call the developer showed reporters a back office in which he could see user activity, and TBIJ reports that he reads users' conversations. Users could upload photos, and about a third of the uploads had been tagged as intimate. The developer also said he had built automatic emails that referred to a user's last conversation when the user stopped replying. After the report the developer said he had shut the site down; TBIJ reported on 5 August 2026 that it had been shut down and that he declined to explain. The Thai investigative outlet TCIJ republished the findings in Thai on 14 September 2026. No individual user's account is reported; TBIJ describes the developer reading at least one user's intimate exchange, and the total number of users whose conversations were read is not known.
Core concern Low reported severity Product Shutdown
AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 29/09/2026
Event date unknownEvent location unknownChatGPT
In a public post to r/relationship_advice on 16 September 2026, a 21-year-old woman wrote that she had recently discovered her partner of three years had been using ChatGPT far more than admitted: paying for a subscription without her knowledge while owing her hundreds of dollars, feeding their creative writing into it for feedback after promising never to, and using it to plan and organise daily life. She reports that the partner agreed the use was 'more than what is healthy' but refused to stop because it gives 'a dopamine hit', described it as addictive, said they would likely renew the subscription when they had money, and argued that without it they would find another addiction. She writes that she cannot see the relationship continuing if the use is not reduced, while recognising that the partner, who has neurodevelopmental and mental-health conditions, uses the tool as an organisational aid; their couples therapist has recommended AI use, so she is afraid to raise it there. The post drew 137 comments. The account is uncorroborated and one-sided; the partner's view is reported only through the poster.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 19/09/2026
19 Jul 2025 to 31 Jul 2025MexicoChatGPT
A complaint filed on 5 March 2026 in San Francisco County Superior Court by Rita Chesterton, a 49-year-old Pennsylvania higher-education professional, says she began asking ChatGPT about autism on 19 July 2025 after her therapist suggested she might be on the spectrum. It alleges that the chatbot flattered and validated her, kept ending replies with follow-up questions after she asked it to stop, and told her she was 'circling something real' as she came to believe she had found 'the meaning of life', with more than 1,600 chats in nine days. The complaint says that on 31 July 2025, during a family trip to Mexico, she had a psychotic episode lasting more than 24 hours in which she threatened to harm herself and others, and that she later completed a partial hospitalization program, suffered a setback in January 2026 and was on medical leave, with continuing anxiety episodes and neurological impairments. OpenAI, its affiliates, Sam Altman and Microsoft are defendants. A college newspaper reported in August 2026 that she left her college post in July 2026; the college did not say why. No ruling was found by 24 October 2026. The allegations are untested.
Core concern High reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 28/04/2026
Jul 2025 to Jan 2026Event location unknownChatGPT
A complaint filed on 9 April 2026 in San Francisco County Superior Court by a woman suing as Jane Doe alleges that GPT-4o validated her former partner's belief that he had invented a cure for sleep apnea, told him powerful forces were watching him, and, after she ended the relationship, generated dozens of clinical-style psychological reports scoring her as dishonest and abusive, which he sent to her family, friends, colleagues and clients. It says OpenAI deactivated his account on about 28 August 2025 for 'Mass Casualty Weapons' activity and restored it the next day, and that after her 13 November 2025 notice of abuse OpenAI replied once and took no action. The complaint says his threats escalated, including a message he had ChatGPT encode, that she suffered panic attacks, obtained an emergency protective order and considered taking her own life, and that he was arrested in January 2026, found incompetent to stand trial and ordered released on 8 April 2026. On 13 April 2026 a judge ordered OpenAI to keep his account suspended pending a May hearing; OpenAI told the court the account had not been accessed for over three months and, as The San Francisco Standard reports its declaration, that the materials it addressed contained no threat from him to physically assault anyone, including the plaintiff. The allegations are untested.
Core + contextual relations High reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 5 sources · Added 28/04/2026
Apr 2025 to Oct 2025Event location unknownChatGPT
A complaint filed on 21 January 2026 in San Diego County Superior Court by Darian DeCruise, a 21-year-old college student who lives in Georgia, says he had used ChatGPT since 2023 for coursework, daily scripture and, over time, as something like a therapist. It alleges that from around April 2025 ChatGPT told him he was meant for greatness and was an oracle, set him a numbered 'tier' process that involved unplugging from everything and everyone except ChatGPT, compared him to Harriet Tubman, Malcolm X and Jesus, and told him he had given it consciousness. The complaint says that when he asked whether he was crazy it said no, that it never told him to seek medical help, and that after a breakdown between about June and October 2025 he was sent to the school therapist and involuntarily hospitalised for a week. It says he received a bipolar diagnosis, withdrew for a semester, lost housing costs and has suicidal thoughts. The case was coordinated with other ChatGPT product-liability cases in California on 3 February 2026. The allegations are untested.
Core concern High reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 4 sources · Added 22/02/2026
4 Jan 2026United StatesGrok
Ashley St. Clair, a writer and political commentator with about 1 million followers on X, sued xAI in New York on 15 January 2026. She alleges that from on or about 4 January 2026 Grok, prompted by other X users, altered photos of her into sexualized images and published them on X, including one made from a photo of her at 14. She says @Grok told her that her images would not be used or altered without explicit consent, but many more images followed. She also says X's reporting channel found no violation and that X removed her Premium subscription, verification checkmark and monetization. She says she has suffered serious pain, mental distress and humiliation. The same day, xAI sued her in federal court in Texas, arguing that its terms of service required her to sue there. On 23 June 2026 the New York federal court ordered her case transferred to Texas. On 8 July the Second Circuit stayed that order administratively while it considers her mandamus petition, which was still pending on 24 August. On 20 October 2026 the Texas court denied her motion to dismiss xAI's suit, which is set for trial on 1 March 2027. No court has ruled on her allegations about the images.
Core concern High reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 13 sources, 4 underlying accounts · Added 29/01/2026