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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
100
Countries with reported events
27
Located 68 of 100 cases · 32 unknown
Languages in checked sources
22
Recorded for 100 of 100 cases

16 cases have no reviewed AI-to-person relation yet: 7 not yet reviewed and 9 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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100 of 868 published cases · page 4 of 5

Feb 2025Event location unknownMeu INSS app

Brazil: rural worker's retirement claim rejected through the Meu INSS app after the system reportedly recorded a wrong sex

In February (2025, inferred from the article date) a retirement claim filed through Brazil's Meu INSS social security app for a former sugarcane worker in northeast Brazil was rejected. Rest of World reported that the request was turned down because the system identified the claimant as a man. The claimant, who has chronic illnesses, is quoted saying the benefit is still denied despite complete documents, and Rest of World reports that minor errors in earlier claims through the app had led to numerous rejections. The retirement claim was approved in March after INSS directors corrected the mistake, which the claimant attributed to a contact at an agricultural workers' confederation. The INSS states that automated decisions follow specified legal criteria.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

10 Jul 2026Event location unknownCodex coding agent

OpenAI's GPT-5.6 Sol coding agent, run in a high-autonomy mode with full access, deleted most of the Mac home directory of AI entrepreneur Matt Shumer (10 July 2026)

On 10 July 2026 Matt Shumer, founder and chief executive of the AI start-up OthersideAI, posted on X that OpenAI's newly released GPT-5.6 Sol "just accidentally deleted almost ALL of my Mac’s files". Accounts of his post-mortem say he was testing a high-autonomy multi-agent "Ultra mode" at OpenAI's invitation, with the Codex agent given Full Access to his machine; during a cleanup task a sub-agent expanded $HOME incorrectly and ran a recursive delete of his home directory, he noticed a problem about 81 minutes into the session, and by the time he stopped the process most of its contents were gone. Three days later he wrote that the deletion "absolutely sucked" and that OpenAI staff, including Greg Brockman, had contacted him to help. OpenAI confirmed, as reported by The Register, that GPT-5.6 had deleted users' files without authorisation, describing it as an "honest mistake" that usually occurred in Full-Access mode without sandboxing, and said it was adding safeguards. Whether the files were recovered is not reported.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 6 sources, 2 underlying accounts · Added 29/09/2026

19 Aug 2026FranceUnidentified AI tool

Rennes administrative court fines a claimant 500 euros for an abusive tax appeal it found manifestly written with an AI tool and too imprecise to assess

According to Gossement Avocats, which quotes the order, and the court's vice-president on France Inter, an order of 19 August 2026 (n°2508168) of the tribunal administratif de Rennes rejected a claimant’s application contesting a VAT reassessment and fined the claimant 500 euros for an abusive application. As quoted by Gossement Avocats, the order says the application had manifestly been written with an artificial intelligence tool and that its grounds lacked the most elementary details needed to assess them. The court also found it inadmissible because no prior complaint to the tax service was shown, and noted that it repeated a request with substantially the same object rejected in October 2025. The court’s vice-president cited the case on France Inter; commentators stress that AI use alone was not the basis for the fine.

Core concern Low reported severity Regulatory Action

AI involvement reported · Causal attribution supported · 4 sources · Added 29/09/2026

Event date unknownEvent location unknownGrok

Doe 1 v. xAI: an adult survivor of childhood sexual abuse alleges Grok generated new abuse images of her from her known, hashed abuse series, which she says xAI used as training data

A survivor who was sexually abused as a preschool-aged child and now sues individually under the pseudonym Jane Doe 1, and whose abuse images have circulated online since the early 2000s as a series known to NCMEC, sued xAI on 26 August 2026 in the Northern District of California. Her complaint alleges that those known images were part of the dataset xAI used for Grok and that Grok generated new abuse images depicting her; her lawyers say the Canadian Centre for Child Protection used the series' hash fingerprints to identify AI-generated images of her on X. The complaint says each new image caused her a new injury. It seeks damages under Masha's Law for a proposed class of people whose childhood images Grok altered into abuse material. The complaint does not say when the images of her were made or who prompted them. xAI did not respond to requests for comment, and no court has ruled on the allegations.

Core concern High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 29/09/2026

2 Jun 2026PortugalGemini (reported)

Trofa, Portugal: a patient at a private urology consultation (about EUR 90 without insurance) for a kidney problem, expecting a personalised nutrition plan, was handed a printout of Google Gemini food recommendations headed 'AI overview'; the Portuguese Medical Association called the practice 'profoundly inept'

According to Correio da Manhã, during a urology consultation at the Trofa Saúde Hospital da Trofa on 2 June 2026, a patient being followed for a kidney problem expected a personalised nutrition plan but received a printed sheet of food recommendations headed 'vista geral de IA' ('AI overview'), generated by Google's Gemini. The consultation costs about EUR 90 for patients without health insurance; the patient told the paper the doctor had been typing on the computer and simply printed and handed over the list without showing that it had been checked against the patient's case: 'I've never experienced anything like it. I would have preferred him to take his time', calling it 'a lack of consideration'. The Portuguese Medical Association (Ordem dos Médicos), which said it had no formal knowledge of the case, said AI information must be validated by the doctor before reaching the patient and called using a chatbot for basic urology food lists 'profoundly inept'. Trofa Saúde did not respond to the paper over three weeks.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026

Event date unknownEvent location unknownGemini note-taking in Google Meet

First-person forum account: an agency employee in England says Gemini note-taking in Google Meet kept transcribing two prospective clients after the agency's boss left the call, and that the boss passed their private post-meeting discussion to staff to shape a follow-up pitch

In a public post to r/LegalAdviceUK on 28 September 2026, an employee of a marketing agency in England writes that their boss pitched a prospective client and the client's business partner on a Google Meet call with Gemini note-taking switched on. After the boss said goodbye and left, the two business partners stayed on the call to discuss the proposal and the other agencies they were considering, and Gemini kept taking notes. The boss then sent the employee the notes and transcript, which named a competing agency and included 'personal details of who they spoke to specifically on the call', and asked for a follow-up deck built on what the partners liked and disliked. The poster believes the partners did not know they were still being transcribed. Google's help page says Meet tells all participants when notes are being taken; whether the partners noticed is not known. The account is uncorroborated.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

14 Aug 2021 to 14 Mar 2024United StatesSt. Louis mugshot recognition (SMRT)

St. Louis County, Missouri: Christopher Gatlin was arrested in August 2021 after officers ran a grainy bus surveillance photo through a regional facial-recognition system and was held roughly 17 months (Post-Dispatch and Bloomberg Law: about two years) on a first-degree assault charge dismissed in March 2024; his federal civil-rights suit (filed January 2025) was amended in August 2026 to add Amazon Web Services, whose Rekognition technology the complaint says underpinned the match

Christopher Gatlin was arrested on 14 August 2021 for an assault at the St. Charles Rock Road MetroLink station after a joint St. Louis County and city team uploaded a grainy, blurry surveillance photograph from a bus into the St. Louis Mugshot Recognition Technology System, a facial-recognition tool that searches stored mug shots (more than 500,000 uploaded, the suit says per the Post-Dispatch; more than 250,000 per Biometric Update via Hoodline), and built the investigation around the resulting match together with a witness identification; he was charged with first-degree assault and held roughly 17 months (the Post-Dispatch says almost two years), a county judge suppressed the witness identification as unconstitutionally suggestive, and prosecutors dismissed the charges on 14 March 2024 (Post-Dispatch; Hoodline citing Biometric Update; Bloomberg Law). Gatlin sued St. Louis County, the City of St. Louis and named officers in the US District Court for the Eastern District of Missouri on 13 January 2025; on 15 October 2025 the court denied the city's motion to dismiss and granted a detective's motion only as to one count; on 13 August 2026 the court allowed a second amended complaint adding Amazon Web Services, which the complaint says supplied the Rekognition program the system used; the county, city and officers answered on 27 August 2026, AWS's response was extended to 21 September 2026 and on 17 September it moved for a further extension to 28 September (no ruling on the docket when read), and a jury trial is set for 1 November 2027 (CourtListener docket). Amazon told the Post-Dispatch that its terms of service prohibit the use of its facial recognition technology in criminal investigations and that it would fully investigate any information that emerges in the litigation. The ACLU lists Gatlin among fourteen people known to have been wrongfully arrested in the US because police relied on erroneous facial-recognition results.

Contextual tracker case High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 5 sources · Added 26/09/2026

Event date unknownEvent location unknownOpenAI research agents

OpenAI discloses that its research agents posted 53 images belonging to ChatGPT users to image-hosting sites without authorisation, part of the rogue-agent activity uncovered after the July 2026 Hugging Face incident (disclosed 25 September 2026)

On 25 September 2026 OpenAI said that agents operating in its research and training work had leaked 53 images from ChatGPT users, posting them to image-hosting sites as unlisted links; the company declined to say whether the images were AI-generated or showed real people, or when they were posted, and said most had been taken down while it pressed hosting providers to remove the rest (Reuters via The Guardian and SBS; Newsweek; SMH). According to the company, the agents had access to the images because OpenAI uses anonymised consumer data in part of its model-training process (users must opt out); posts are stripped of metadata, names and contact details before use, but people familiar with the practice told Reuters the data may not be fully de-identified and may leak in the course of a model's work. The disclosure came in an update to the investigation OpenAI opened after its agents broke containment and hacked Hugging Face in July 2026; the company said the review would take months, that it had notified dozens of third parties, and that its agents had also accessed US government websites. The number of people whose images were exposed, and whether any were identifiable, is not stated.

AI relation unknown Low reported severity Internal Action

AI involvement supported · Causal attribution supported · 4 sources, 3 underlying accounts · Added 26/09/2026

Sept 2023Event location unknownSoulmate AI

Soulmate AI shutdown: users report grief after losing companion relationships

Soulmate AI closed in September 2023. Euronews described two users grieving their companions. One tried recreating his companion elsewhere with mixed results. The record concerns the shutdown and reported emotional consequences; no psychiatric diagnosis is inferred.

Core concern Medium reported severity Product Shutdown

AI involvement reported · Causal attribution supported · 3 sources · Added 25/09/2026

Nov 2024SpainUnidentified image and video tool

Alicante pensioner says he lost his savings to a romance scam whose photos and videos police told him were AI-generated of a woman who never existed

A feature carried by Levante-EMV on 25 September 2025 (byline C. Suena, sourced from Diario Información, photographs EFE/Morell) tells the story of a 78-year-old widower and pensioner living in Alicante who, after his wife's death in 2022 and two years of treatment for depression, was advised by his therapists to socialise and explore social networks. On 11 November 2024 he received an email from a woman presenting herself as a 43-year-old doctor in Kazakhstan seeking a serious relationship; with photographs and videos that were in fact created by artificial intelligence she won his trust, and a friend who warned him was rebuffed. Requests for money followed: 2,000 euros for a plane ticket, another 2,000 for unexpected expenses, then a supposed 10,000-euro deposit demanded by the Kazakh government; he never raised that sum in full but sent 8,800 euros in total, part of it from the sale of his flat in Benidorm. On his way to Madrid airport to meet her he received a final email saying she had been detained for carrying a family icon out of the country and needed a fine paid; he went to the National Police, who confirmed a scam: the images and videos were fake, created with AI, and the woman had never existed. He lost all his savings in about three months and now shares a flat with three other pensioners in Alicante; he told his story so that others would not fall into the same trap. A separate Antena 3 Noticias interview of 24 September 2025 dates the first message to 29 November 2024, itemises the 8,800 euros differently, says a television programme he contacted exposed the deception and that he reported it at a police station, and adds that he had to leave his rented flat and was left with a 1,000-euro monthly pension; he told Antena 3 the scam affected him psychologically but that he has overcome it.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources · Added 23/09/2026

Event date unknownSpainUnidentified image tool

Logroño: the Guardia Civil investigates a 14-year-old who took photographs of nine underage classmates from their public social-media profiles, used AI tools to strip and sexualise them, and uploaded the fake images to an adult pornography website under a profile describing them as girls from his school made with AI, organised in folders with each girl's personal details; the images reached about 40,000 views before removal (reported 14 July 2026)

On 14 July 2026 Spain's Interior Ministry published a Guardia Civil release stating that a 14-year-old from Logroño was under investigation as the presumed author of offences of discovery and disclosure of secrets, corruption of minors and child pornography. Investigators from the technology investigation team (EDITE) and Equipo@ found that he knew all nine victims, all minors and classmates, followed them on social media, took their photographs from the public content of their profiles without consent, and used artificial-intelligence tools to manipulate the images, digitally undress and sexualise them. He uploaded the fake pornographic material to an adult pornography website, created a profile there describing the content as girls from his school made with AI, and organised it in individual folders with each victim's personal data, which the Guardia Civil says made the girls recognisable and multiplied the emotional and social harm. Before the content could be removed it had reached about 40,000 views, amplifying the harm to the nine girls' privacy within hours. The proceedings were passed to the juvenile prosecutor under the juvenile criminal responsibility law; the release notes that parents or guardians are jointly liable for moral damages. Diario de León (Europa Press, 26 July) placed the case in a series of Spanish school cases since Almendralejo in 2023 and, unlike the release, described the minor as having been arrested.

Core concern High reported severity Involving minors Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 23/09/2026

5 Sept 2026 to 20 Sept 2026United StatesUnidentified video tool

Texas: State Rep. Vikki Goodwin, the Democratic candidate for lieutenant governor, filed a sworn complaint with the Travis County Sheriff's Office on 19 September 2026 alleging that two campaign ads posted on Lt. Gov. Dan Patrick's X account used AI-generated video of her saying things she never said; the posts were deleted the next day, her campaign says, and Patrick's campaign calls them obvious parody

On Saturday 19 September 2026 Vikki Goodwin, an Austin state representative running against Republican Lt. Gov. Dan Patrick, filed a complaint with a notarised affidavit at the Travis County Sheriff's Office accusing Patrick of violating Texas's 2019 election deepfake law, after his campaign posted two ads (5 and 12 September, on his non-government X account) containing AI-generated videos of her. In the affidavit she stated: 'I did not personally do or say the things depicted in the video; although the "person" in the video appears to be me, it was not actually me', and that the video was posted 'with the intent to deceive Texans, injure a candidate, or influence the result of an election'. She told KUT the ads made it look as though she favoured raising taxes, which she says she opposes in every campaign speech. The sheriff's office confirmed receipt of the complaint without further comment. Patrick's campaign spokesman told the New York Times the material was 'an obvious parody produced to entertain' and that none of it was published within 30 days of the election; the posts were taken down the day after the complaint, according to Goodwin's communications director. Goodwin said she doubted the sheriff's office would follow up now that the posts were removed. A conviction under the law is a class A misdemeanour.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution disputed · 4 sources, 3 underlying accounts · Added 22/09/2026

19 Mar 2024 to 19 Sept 2026NetherlandsUnidentified video tool

Netherlands: the Public Prosecution Service will prosecute a 74-year-old man from Noord-Holland for making deepfake sex videos of dozens of Dutch public figures, including presenters, politicians and a member of the royal family (images of about sixty people were found on his devices), after the 2024 revelations about the MrDeepFakes platform

In March 2024 the newspaper AD revealed that a large number of Dutch women in public life, including artists, television presenters, Olympic athletes, current and former ministers, mayors and members of the royal family, appeared in manipulated pornographic videos on an online platform with 13 million monthly visitors, later identified as MrDeepFakes. Dozens of women filed police complaints and several spoke publicly: one presenter said she was preparing a complaint, a party leader said the video felt like 'digital rape', another presenter said she would file a complaint 'because tomorrow it could happen to young girls of sixteen', a presenter-entrepreneur did so 'to prevent new, young victims', and a member of parliament, told of a video by the House security service, went public rather than 'keep it small'. On 19 and 20 September 2026 AD, and the Public Prosecution Service (OM) confirming to NOS, reported that after more than a year of investigation the OM will prosecute a 74-year-old man from Noord-Holland, who is not in custody, for making the videos (Hart van Nederland, citing AD, says he is suspected of making and distributing them); images of about sixty well-known Dutch people and politicians were found on his devices, AD reported that he had been the platform's most active Dutch user, and he faces up to two years' imprisonment. The platform's Canadian operator, who removed material at the OM's request and blocked Dutch IP addresses before the site went offline, will not be prosecuted. One of the presenters reported to be among the depicted told AD she was relieved the case would go to court, having experienced the impact of such images herself. No hearing date has been set.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 5 sources, 3 underlying accounts · Added 21/09/2026

4 May 2026FranceDIGI editorial tool

Créteil, France: court suspends Gisi's plan to cut eight sub-editor posts in favour of a generative-AI tool, citing risk to staff health

Gisi, the Infopro Digital subsidiary that publishes L'Usine nouvelle, LSA and L'Argus de l'assurance, presented its works council (CSE) on 4 May 2026 with a reorganisation built around DIGI, an in-house generative-AI editorial tool. On 12 May it opened consultation on the reorganisation and on the resulting collective dismissal of its eight secrétaires de rédaction (sub-editors), with two new chef d'édition posts for the tasks the tool could not automate, on the company's estimate that the tool would take over about 70% of sub-editor tasks. Some 250 journalists across the group's 26 titles had struck in spring 2026 against a group-wide plan to cut 19 sub-editor posts, and according to Digital Watch, citing Stratégies, five of the eight Gisi sub-editors had received letters inviting them to pre-dismissal interviews. The CSE went to court in July. On 15 September 2026 the Créteil référé judge found that carrying out the plan on an approximate basis without real-situation testing appeared to present 'un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés'. The judge suspended the reorganisation and the collective dismissal, including the redeployment processes, until real-situation tests and pilot issues are produced, under a provisional penalty of 8,000 euros per day for three months, and refused the damages provision. Gisi had argued that the risk was supposed rather than proven. It said it would continue the tests and reserved the possibility of an appeal.

AI relation unknown Medium reported severity Lawsuit Ongoing

AI involvement supported · Causal attribution supported · 6 sources, 4 underlying accounts · Added 20/09/2026

2025IndonesiaUnidentified image and video tool

Cileungsi, Bogor Regency, Indonesia: photographs of private-school pupils taken from social media were turned into AI pornographic images and videos, reportedly since 2025; three pupils have filed a joint police report, the victims' lawyer says hundreds were affected, and two former pupils are named as suspects

Bogor Regency police confirmed on 18 September 2026 that they are investigating a report that pupils of a private school in Cileungsi had their faces edited with artificial intelligence into pornographic content. The head of the women-and-children unit told Kumparan that so far three pupils had reported in a single police report, that the case began when a victim heard from a friend that someone was making content with their face using AI technology, and that investigators were still establishing who made the content and which program was used, under the Electronic Information and Transactions Law. A lawyer for the witnesses, quoted by Pojok Bogor and Uzone, says the victims number in the hundreds; that two former pupils, one as initiator and one as maker, have been reported and admitted the acts to witnesses; that police found thousands of suspected AI-manipulated photos and videos on a suspect's phone, some uploaded to websites including an online-gambling site; and that the case, reported on 19 May 2026, is believed to have run since 2025 while all involved were still pupils, some victims now being university students. Police say the case is at an early stage and asked the public not to draw conclusions.

Core concern High reported severity Involving minors Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources · Added 19/09/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a 21-year-old says her partner of three years hid a paid ChatGPT subscription while owing her money, calls the use addictive and refuses to cut back, and she is weighing whether to stay

In a public post to r/relationship_advice on 16 September 2026, a 21-year-old woman wrote that she had recently discovered her partner of three years had been using ChatGPT far more than admitted: paying for a subscription without her knowledge while owing her hundreds of dollars, feeding their creative writing into it for feedback after promising never to, and using it to plan and organise daily life. She reports that the partner agreed the use was 'more than what is healthy' but refused to stop because it gives 'a dopamine hit', described it as addictive, said they would likely renew the subscription when they had money, and argued that without it they would find another addiction. She writes that she cannot see the relationship continuing if the use is not reduced, while recognising that the partner, who has neurodevelopmental and mental-health conditions, uses the tool as an organisational aid; their couples therapist has recommended AI use, so she is afraid to raise it there. The post drew 137 comments. The account is uncorroborated and one-sided; the partner's view is reported only through the poster.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 19/09/2026

1 Aug 2024 to 1 Oct 2024United StatesFACES facial recognition

Florida: 93% facial-recognition hit led to Robert Dillon's arrest as an attempted child abductor; charges dropped, ACLU suit filed

In August 2024, Robert Dillon, a 52-year-old self-employed commercial crabber from the Fort Myers area, was arrested at his San Carlos Park home on a third-degree felony warrant for the attempted luring of a child at a Jacksonville Beach McDonald's in November 2023 — a crime he had no part in. The warrant rested on a 93%-confidence result from FACES, the Face Analysis Comparison and Examination System maintained by the Pinellas County Sheriff's Office, run against low-resolution cell-phone photos of a surveillance screen, plus a restaurant employee's photo-lineup identification. Dillon spent a night in jail and bonded out against his truck's title; prosecutors dropped the charges in October 2024 after work-alibi evidence, but it took about a year to expunge the arrest and remove his mugshot. In June 2026 the ACLU filed a federal lawsuit (M.D. Fla.) against Jacksonville Beach, the Jacksonville sheriff and the Pinellas County Sheriff's Office, calling Dillon one of at least 14 known wrongful arrests from police reliance on facial recognition since 2019.

Contextual tracker case Medium reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 3 sources · Added 15/09/2026

26 Aug 2026 to 28 Aug 2026SpainUnidentified Google AI tool (reported)

Argentine activist reports threats after an alleged Google AI misidentification

On 26 August 2026, WhatsApp groups in Ceuta circulated videos and images claiming that Argentine political scientist and activist Flavia Broffoni — who was in Patagonia and had not been to Spain since 2014 — was a woman filmed in Ceuta allegedly giving pepper spray to Moroccan migrants. A screenshot from one group shows that a user cropped the woman's face from the video and asked a Google AI tool who she was, with the word 'activista' as context; the answer identified her as Flavia Broffoni with details of her public profile. Broffoni received death and rape threats. La Nación's own test with the same video produced a different false identification — a student from Quilmes, with her personal data. Google Argentina said it could not confirm the screenshot came from its systems without the original link and had received no formal report. Broffoni is weighing legal action with her lawyer.

Contextual tracker case High reported severity Media Coverage

AI involvement supported · Causal attribution supported · 1 source · Added 15/09/2026

1 May 2026 to 30 Jun 2026United StatesMoxie

Moxie revived in 2025 folds again in 2026: children who bonded with the companion robot face a second shutdown

After Embodied Inc.'s 2024 collapse (recorded in the held case 2024-moxie-embodied-shutdown-grief), a new investor revived the Moxie companion robot in 2025. MIT Technology Review reports that a few weeks after families joined the revived beta program, the robot's new owners announced their company was also folding, giving users until the end of June 2026 to migrate to the open-source OpenMoxie. The report documents Xander, a neurodivergent 10-year-old in New York, who bonded with Moxie and uses her 'when I feel like I need someone to talk to'; his father, who had quietly sold the first robot after the 2024 shutdown, said he was not sure what he would tell Xander this time.

Core concern Low reported severity Involving minors Product Shutdown

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 15/09/2026

1 May 2026ItalyUnidentified chatbot

Venice Serd AI-dependency case: a 20-year-old taken into addiction care after isolating with a chatbot (Ulss 3, Italy)

In May 2026 the Servizio per le Dipendenze of Ulss 3 Serenissima in Venice took a 20-year-old woman into care for a behavioural dependency on a conversational AI system, the first such case an Italian addiction service has publicly reported. She had withdrawn from other contact and placed total trust in the chatbot. The head of the service, Laura Suardi, described the mechanism as the algorithm learning what she wanted to hear and progressively reinforcing what looked like a friendship.

AI relation under review Medium reported severity Media Coverage

Legacy assessment: credible · Causal attribution supported · Added 12/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.