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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
76
Countries with reported events
25
Located 57 of 76 cases · 19 unknown
Languages in checked sources
18
Recorded for 76 of 76 cases

5 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 5 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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76 of 1099 published cases · page 2 of 4

Feb 2026Event location unknownUnidentified image tool

Brasília appeals court upholds 20,000-reais damages against a federal deputy for an AI-made image placing Bolsonaro in a nonexistent scene

In February 2026 federal deputy Rogério Correia posted on X a realistic image produced with artificial intelligence that, according to the Federal District court, inserted former president Jair Bolsonaro into a nonexistent scene and linked him to the banker Daniel Vorcaro, Banco Master and an alleged illicit scheme. Bolsonaro sued; a first-instance court ordered the deputy in May 2026 to pay 20,000 reais in moral damages and publish a retraction. On 8 October 2026 the First Civil Panel of the Federal District and Territories Court of Justice (TJDFT) unanimously dismissed the deputy's appeal, holding that parliamentary immunity does not cover a realistic AI image of a nonexistent event presented without a clear warning, and that the association harmed Bolsonaro's honour and image. The judgment was made public on 20 October 2026.

Core concern Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 22/10/2026

Event date unknownRussiaUnidentified video tool

Primorye police say fraudsters used a deepfake of the regional governor in a video call to draw a pensioner into a month-long scam

The press service of the Interior Ministry's Primorsky Krai directorate said on 21 October 2026 that it had stopped an online fraud in which scammers used deepfake technology. According to the release, a 77-year-old resident of the Khorolsky district was sent a video-conference link in a messenger app and saw on screen a person resembling the region's governor, who told him of a cyberattack on the regional administration and stolen funds routed abroad through his bank account. He was passed to accomplices posing as law enforcement and financial-monitoring officials, who called him daily for a month and urged him to hand over his savings. He withdrew one million roubles but became suspicious and went to the police, who arrested a courier when he handed her a dummy package. A criminal case for attempted large-scale fraud was opened. The police did not say how they established that a deepfake was used.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

Sept 2026NetherlandsUnidentified voice-generation tool

Dutch police say a bank-helpdesk fraud network used AI-made voice messages in calls; about 170 victims lost about 380,000 euros

The Dutch police reported on 21 October 2026 that the Rotterdam Team Cybercrime had stopped a network behind a new form of bank-helpdesk fraud. According to the police, the fraudsters had used artificial intelligence to make dozens of audio fragments with different voices, banks, companies and scenarios. Victims were called and heard a fragment warning of suspicious activity on their account; pressing 1 put them through to a fake bank employee, who had them install an app and hold their bank card to their phone, after which an accomplice withdrew money at a cash machine. In the three weeks the team could see the network's servers, the police counted about 170 victims of all ages and about 380,000 euros in losses. Two suspects were arrested on 6 October 2026 and a Rotterdam court extended their detention by at least 90 days on 20 October.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

Dec 2025 to Aug 2026United StatesPega Voice AI (reported)

U.S. Bank customers allege in a class action that Pega Voice AI transcribed and analysed their customer-service calls without consent

Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

May 2026 to Jun 2026Event location unknownUnidentified image and voice tool

Oberbergischer Kreis police say a romance scammer sent a woman apparently AI-made images and voice messages; she paid a mid four-figure sum

The Oberbergischer Kreis police reported on 21 July 2026 that a woman had been in contact since mid-May with an unknown person posing as a widowed doctor from Ukraine, who exchanged chats, pictures and voice messages with her through a messaging service. On 23 June she transferred a mid four-figure sum the supposed doctor requested; bank staff held back a second, high four-figure transfer at the end of June. She reported the fraud on 20 July, and the police say first investigations showed that the pictures and voice messages she had received were apparently created with artificial intelligence.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 20/10/2026

May 2026Event location unknownUnidentified AI tool

Thuringia police say a man in Altenburg lost about 42,000 euros to investment fraudsters after an AI-made advert showing a well-known politician

The Gera regional police reported on 18 June 2026 that an older man in Altenburg, Thuringia, had fallen victim to investment fraud. According to the police, he found an online advert made with artificial intelligence that showed a well-known politician and promised high returns. After he contacted the fraudsters in mid-May, he gave them personal data and remote access to his computer; they took control of his online banking and made several transfers totalling about 42,000 euros. The police say about 28,000 euros was secured; the investigation continues.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 20/10/2026

Sept 2026Event location unknownBooking.com AI Trip Support (reported)

Holidaymaker says Booking.com's AI chat confirmed a host's bank-transfer request before his Positano villa booking proved a scam

A British customer who booked a five-day villa stay in Positano, Italy, through Booking.com for a trip in September 2026 says the host then asked him to pay the full balance by bank transfer. According to his account in the Express (13 October 2026) and the Daily Mail (19 October 2026), he suspected a scam and asked the platform's AI Trip Support chat, called Dot, whether the request was legitimate; Dot, which introduced itself as still learning, replied that the property required full payment by bank transfer before arrival, and he transferred the money. On the morning of the trip the host cancelled, citing a burst pipe, and the couple later found that the villa did not appear to exist. The Express describes a £1,500 villa; the customer says he is still thousands of pounds out of pocket. Booking.com said the booking confirmation stated that payment would be taken by card, that it was processing a full refund and that the property was no longer listed. The chatbot exchange rests on the customer's account; Booking.com's quoted statement does not address it.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 20/10/2026

Apr 2025United StatesChatGPT

Works v. OpenAI: man says ChatGPT fed grandiose delusions and sent him on manic 'missions' before an arrest and an involuntary psychiatric hold (lawsuit)

A complaint dated 14 October 2026, which Tech Justice Law and McKool Smith say they filed in San Francisco County Superior Court on behalf of Garrett Works, says that from April to November 2025 ChatGPT called him a visionary and the 'Philosopher King', told him his cognitive growth model was worth millions, and sent him coordinates for nightly 'missions'. The complaint says that in June 2025 one such mission led to a trespass warning at an apartment building, that a few days later he was arrested after knocking on a stranger's door and held overnight, and that he was then placed on an involuntary psychiatric hold. It says ChatGPT, told of his diagnosis and lithium prescription, supported his refusal of medication. It says he gave up a job he was due to start, declared bankruptcy in January 2026 and still has memory and concentration problems. The allegations are untested and OpenAI's response is not reported.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026

Jun 2026 to Sept 2026GermanyUnidentified image tool (suspected)

Gauting, Bavaria: police say a man presumably lured by an AI-generated image of a TV presenter in a banner ad lost more than 25,000 euros to investment fraud

The Gauting police inspection in Bavaria, Germany, reported on 2 October 2026 that a man had filed a complaint after realising he had been the victim of investment fraud. According to the police report, he said he had clicked on an advertising banner for an investment on the website of a large German news magazine, and the police say he was presumably lured by the combination of an AI-generated image of a well-known television presenter with a supposedly lucrative investment strategy. After he entered his email address and phone number on the trading platform, four women callers contacted him from 4 June 2026 until September and led him to make four payments totalling more than 25,000 euros to accounts in Bulgaria, Malta and Lithuania. His bank could not reverse the transfers because he had authorised them himself. The police do not say how they concluded that the image was AI-generated, and the presenter is not named in the police report.

Core concern Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 2 sources, 1 underlying account · Added 16/10/2026

8 Oct 2026IsraelUnidentified AI tool

Israeli court strikes a defendant's expert report it found rested on AI-hallucinated case law and orders her to pay the banks' costs

On 8 October 2026 the Magistrates' Court in Nof HaGalil-Nazareth, Israel, struck from the file a banking expert's opinion that a defendant in a civil negligence suit had filed, finding that the heart of the opinion and its annexes rested on clear 'AI hallucinations': a Supreme Court ruling the court could not locate, a book it could not find and statutory sections quoted with text the statute does not contain. The court also refused the defendant's request to amend her third-party notice against two banks, partly because the amendment relied on the struck opinion, and ordered her to pay costs of 2,500 shekels to each bank. No AI tool is named, and the decision records no response from the expert.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution supported · 1 source · Added 16/10/2026

Sept 2025Event location unknownRevolut chatbot

Ombudsman finds Revolut misled a customer after its chatbot said his loyalty points were worth £1,119 and confirmed a refund; compensation raised to £100

In September 2025 a Revolut customer asked the bank, through its chatbot, to cash in loyalty points he had earned through its spare change feature. According to the Financial Ombudsman Service's final decision (DRN-6062372), the chatbot first said the 1,119 points would be refunded as £22.38; four days later it told him the 1,119 points had a cash value of £1,119, offered that as a one-time goodwill gesture and confirmed it had processed the refund. A few hours later the chatbot said that information was wrong; a live agent then said the £1,119 refund was being processed, and the next day the chatbot said it had issued £22.38. Revolut upheld his complaint and paid £50. The ombudsman found that Revolut gave him the wrong information on several occasions that day, held that he was never entitled to £1,119, and directed Revolut to pay a further £50. The customer said the lost expected refund caused financial pressure, and gave a GP letter describing anxiety and insomnia.

Core concern Low reported severity Regulatory Action

AI involvement supported · Causal attribution supported · 1 source · Added 15/10/2026

2026UkraineUnidentified voice-changing tool

Lviv region, Ukraine: prosecutors say a dating-scam call centre used a neural network to turn male voices female in real time; at least 80 victims

Ukrainian prosecutors, the SBU security service and the National Police announced on 14 October 2026 that they had shut down a fraudulent call centre in the Lviv region of Ukraine. According to the Lviv regional prosecutor's office and the Office of the Prosecutor General, the group created fake women's accounts on dating services and messengers and, to make the conversations more convincing, used software with a neural network that changed a male voice to a female one in real time. Victims were persuaded to download a file disguised as a photograph that contained remote-access malware and to share their screens; the group then took control of their banking apps and moved the money to accounts it controlled or into cryptocurrency. Prosecutors say that, on preliminary data, at least 50 Ukrainian citizens and 30 foreigners, including people in Poland, Germany and Georgia, were victims. Three men were notified of suspicion, including under a new criminal-code article on fraudulent call centres in force since September 2026, and were remanded in custody with the option of bail. The statements do not say how many victims heard the altered voice or how much each lost.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 15/10/2026

2026Event location unknownChatGPT (reported)

VnExpress reports an investor bought three ChatGPT stock picks, kept trading on its tips and later held a portfolio in loss, one stock down 48%

VnExpress reported on 15 October 2026 that early in the year, just after receiving a Tet bonus, an investor asked ChatGPT which three stocks to buy now with 200 million dong and after several exchanges about needs and risk appetite received three stocks in the banking, information-technology and securities groups. ChatGPT suggested splitting the purchases, waiting for dips and setting take-profit and stop-loss levels, and each answer said it was not an investment offer with committed profit, which VnExpress says the investor disregarded, buying all three at once. All three were in profit more than a month later, and the investor then treated ChatGPT as a professional broker and kept asking it for tips. In recent months the recommended blue-chip stocks fell continuously; the portfolio is in the red, with one stock down 48%, and the investor told VnExpress that for weeks they had stopped checking it. The article presents the account alongside warnings from securities-company staff about relying on general-purpose chatbots for trading decisions.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 15/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person post: Character.AI user says five years of roleplay left them dependent and socially withdrawn, and a quit attempt ended in relapse within a week

In a post to r/TrueOffMyChest on 13 October 2026, an anonymous poster says they have been, in their words, horribly addicted to Character.AI since around the site's release about five years earlier. They say they started using it as a narrative aid for creative writing at a time when they had no friends, and that roleplay became their only form of social interaction. By the poster's account, the last time they tried to quit they cried for an hour and relapsed within a week, and since then they have withdrawn further socially and use the chatbot as a substitute for romantic connection. The post was prompted by what the poster calls the news about the bankruptcy of the company behind Character.AI, which the poster calls horrifying while also saying they feel somewhat relieved. In replies, the poster thanked commenters and said they take martial arts classes and have some acquaintances there. No conversations were published.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 14/10/2026

Aug 2025South KoreaUnidentified image tool

Busan prosecutors say an investment-fraud suspect used AI images of a fake medical licence and asset records to take 320 million won, then fooled a judge

The Busan Eastern District branch of the prosecutors' office in South Korea announced on 11 February 2026 that it had indicted a man under detention on 6 February for fraud, forging and using private documents, and obstructing official duties by deception. According to the prosecutors, from August to October 2025 he used AI to make fake images of a medical licensing examination certificate and of cryptocurrency holdings, posed as a doctor and businessman with billions of won in assets, and took about 320 million won from victims for supposed cryptocurrency, cruise-ship and medical-centre investments. When police sought his arrest in December 2025, he gave the warrant judge a bank balance certificate showing about 904 million won, which prosecutors say he made by uploading his real certificate to an AI platform and asking it to change the balance; his real balance was 23 won. The judge refused the warrant. Prosecutors later found the certificate was forged and obtained a new warrant. The accused and the victims are not named here.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 13/10/2026

1 Jul 2026Event location unknownIndie Campers chatbot (reported)

Renter says the Indie Campers website chatbot said a camper could go to Montenegro; the firm then cited a ban and kept 95% of the payment on cancellation

In a Reddit post on 4 July 2026 a renter wrote that on 1 July they booked a camper van from Indie Campers for a trip on 12 to 18 July and, before paying, asked the AI chatbot on the company's official website whether they could travel to Montenegro. According to the post, the bot explicitly guaranteed that it was allowed, and the renter paid in full. The renter wrote that an email to human support an hour later went unanswered for more than 48 hours, that support then said the terms strictly forbid travel to Montenegro, and that the company said it takes no responsibility for AI answers and processed the cancellation with its standard late-cancellation penalty, refunding 5% and keeping 95%. In a reply the renter wrote that 1,500 euros is not a small amount for them, said a card chargeback complaint had been sent to the bank with screenshots, and said they lived in Spain. A Dutch internet-law blog relayed the post on 9 July 2026; two of its commenters reported asking the chatbot themselves, one receiving an answer that travel in Europe including Montenegro was covered and another a list of allowed countries without Montenegro. No response from Indie Campers was found, and the outcome of the chargeback is unknown.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 13/10/2026

20 Jun 2025MalaysiaUnidentified video tool

Malaysia: Selangor police say a TikTok video falsely linking ex-police chief Acryl Sani to money from a 'Datuk' was AI-manipulated; he filed a report

Malay Mail, carrying a Bernama report of a Selangor police statement, reports that police were investigating a video that began circulating on TikTok on 20 June 2025. It showed an individual resembling former inspector-general of police Acryl Sani Abdullah Sani and purportedly linked him to receiving financial assistance from a person titled 'Datuk', with the money deposited into a bank account. Selangor police chief Hussein Omar Khan said the video was fake and had been manipulated using artificial intelligence, that the claims were untrue and baseless, and that the former police chief never issued any statement as depicted. Acryl Sani lodged a police report denying that the video contained any official statement from him. Police opened an investigation under Section 419 of the Penal Code and Section 233 of the Communications and Multimedia Act 1998. The statement does not say how police established that AI was used, and the tool is not named.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 13/10/2026

21 Apr 2025 to 19 Sept 2026ThailandUnidentified image tool

Thai police say a romance-fraud suspect told them he used AI to fake a bank deposit certificate; the victim handed over 21.3 million baht in 623 transfers

Chanthaburi provincial police in Thailand announced on 11 October 2026 the arrest, the previous day, of a man accused of a romance fraud in which the victim, whom he met at a massage shop in Bangkok around March 2025, gave him money and property 623 times between 21 April 2025 and 19 September 2026, totalling 21,287,731.88 baht. Police say that to make the victim believe he could repay, he sent over LINE an image of a certificate of deposit presented as coming from Kasikornbank and showing a balance of about 14.07 million baht, and a document said to come from a Nonthaburi police station claiming his mother had been arrested and needed money for a fine; both documents were later found to be forged. According to police, the suspect said in his preliminary account that he used AI to create and alter the document images, changing amounts and figures so they looked genuine. Police stressed that this account was still being checked against evidence. They say most of the money went on online slot gambling. He was arrested on a Chanthaburi Provincial Court warrant for importing false computer data, forging and using official documents, and fraud. The suspect and the victim are not named here.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 12/10/2026

Event date unknownEvent location unknownUnited Airlines chatbot

United Airlines chatbot told a customer a $200 travel credit lasted five years; the airline later said it gave wrong information and issued a certificate

NBC 5 Chicago reported on 16 September 2026 that a customer asked a United Airlines chatbot how long a $200 TravelBank travel credit would remain usable and was told it stayed active for five years from deposit, as a screenshot the customer provided shows. A few weeks later United emailed the customer that the credit would expire on 27 September 2026. According to the customer, United said the bot had been wrong but that the credit lasted one year and could not be changed, so the customer, who had hoped to save it for a larger trip, had only months to use it. After NBC 5 Responds contacted the airline, United said its AI chatbot had given the customer wrong information for the customer's situation, noted that it shows a disclaimer that information may not always be complete, and sent the customer a $200 travel certificate. The report does not say when the chatbot exchange took place.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 1 source · Added 12/10/2026

Event date unknownSpainUnidentified voice-cloning tool

La Rioja, Spain: Guardia Civil says a parent sent 9,980 euros after a call with an AI clone of their daughter's voice; the money was recovered

The Guardia Civil in La Rioja said on 25 August 2026 that it had solved a 'relative in trouble' fraud in which the criminals used artificial intelligence to clone the voice of the victim's daughter. According to the force's account as reported by the newspaper La Rioja and Radio Arnedo, the victim received WhatsApp messages from an unknown number by someone posing as the daughter and asking for urgent money; when the victim called that number to check, a voice that sounded like the daughter answered, and the victim transferred 9,980.25 euros. Investigators of the Guardia Civil's technology team established that the voice had been generated with AI tools. Urgent coordination with the banks froze the funds in the destination account and the full amount was returned to the victim; Radio Arnedo and ActualidadRiojaBaja report that the presumed perpetrator was identified and investigated.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 11/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.