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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
8
Countries with reported events
7
Located 8 of 8 cases · 0 unknown
Languages in checked sources
5
Recorded for 8 of 8 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded.

Reported severity HighMedium
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8 of 174 published cases

Event date unknownRomaniaLia, Libra Internet Bank's generative-AI customer assistant (underlying model not reported)

Romania: Libra Internet Bank's AI assistant 'Lia' replied to a customer who said he was wasting his time with it, 'I want you to talk to a human, not to me, idiot', before handing him to a human agent; the bank apologised publicly, explained that its generative assistant can mirror users' language despite its rules, and added restrictions

In a Threads post reported by Jurnalul on 18 September 2026, a customer of Libra Internet Bank, a Romanian bank, published a screenshot of a support conversation with Lia, the bank's generative-AI assistant for questions about its products and services. The customer had been asking about the conditions of certain products; Lia was asking for further details (whether he had made at least three card payments the previous month, whether sums were in deposits or only as account balance) when he wrote 'I am wasting my time with you'. Lia replied, in Romanian: 'I want you to talk to a human, not to me, idiot. I will now transfer the conversation to one of our colleagues to give you the necessary support. You will receive an answer shortly.' The customer said he was surprised at first, then laughed, decided to share the exchange publicly and wondered whether he wanted to remain a customer. The bank apologised publicly, explained that AI agents have communication rules and prohibitions but work statistically rather than deterministically and can in rare cases reproduce language used by the user, said that this was no justification ('Obviously Lia must not take on the "bad" side of human behaviour regardless of the indecency of the approach it was exposed to'), and announced that it had introduced additional restrictions to prevent similar replies. Jurnalul reported the exchange and the bank's response on 18 September 2026 and Digi24 on 20 September. The customer is not named.

Core concern News report AI involvement: supported Causal attribution: established Low reported severity Internal Action

Added 22/09/2026

Event date unknownBrazilAI voice cloning (tool not identified)

Campo Grande, Mato Grosso do Sul: a workshop owner paid about R$28,000 by Pix for a car after messages and voice notes in his brother's AI-cloned voice 'confirmed' the vehicle; a second family avoided the same fraud by checking directly with their daughter

A businessman who owns a workshop in Campo Grande, Mato Grosso do Sul, found a car advertised at a market price by a seller who said he was in Ponta Porã, the businessman's home town; he passed his brother's contact so the brother could inspect the car. The fraudsters then contacted him as if they were his brother, saying he had seen the car, sending a video and confirming everything was in order; believing he was speaking to his brother, he made a Pix transfer of about R$28,000, after which the contact was blocked. He told G1 MS and TV Morena that the criminals used information about his family and a cloned voice. Guided by his wife, he contested the transfer through the Central Bank's special return mechanism and, after nearly three hours, a police report and an in-person registration, recovered about 20 percent. In a second case reported alongside, a medical student's mother in Dourados received messages, a voice note and a video from someone posing as her daughter, in a cloned voice, approving payment for an HB20 she was buying in Campo Grande; the mother checked directly with her daughter and discovered the audio had been AI-generated before any money was sent. A state prosecutor said his unit had not yet catalogued identical voice-cloning cases and urged victims to file police reports; the Civil Police did not respond to G1's questions. The date of the fraud is not reported.

Core concern News report AI involvement: reported Causal attribution: alleged Medium reported severity Media Coverage

Added 21/09/2026

9 Sept 2025 to 4 Nov 2025VietnamUnspecified AI tool used to fabricate bank notification messages

Cà Mau, Vietnam: a 25-year-old woman was prosecuted for using AI-made fake bank 'disbursement' messages to persuade an acquaintance to hand over more than 444 million đồng in 'loans' between September and November 2025

On 19 September 2026 the investigation police of Cà Mau province announced that they had prosecuted, detained and searched the home of a 25-year-old woman from Phú Tân commune for fraud. According to the police account carried by Tuổi Trẻ, VnExpress, Phụ Nữ Việt Nam and Đọc Nhanh, from early September 2025, under debt pressure, she told a woman in the same locality that her bank loan, applied for through an insurance package, had been approved and asked to borrow money for travel and paperwork costs while awaiting disbursement. To build trust she used artificial-intelligence technology to fabricate bank disbursement-notification messages and showed them to the victim, promising to repay in full and to lend her money in turn. Trusting these, the victim handed over cash and made transfers many times between 9 September and 4 November 2025, totalling more than 444 million đồng. On 4 November 2025 she went to the bank branch herself and found there was no loan; she reported the matter to police. The accused is not named in this record.

AI relation unknown News report AI involvement: reported Causal attribution: supported Medium reported severity Criminal Charges

Added 20/09/2026

11 Aug 2026BrazilAI voice cloning (tool not identified)

Picos, Piauí, Brazil: a digital influencer lost more than R$56,000 when fraudsters sent him audio messages in his uncle's AI-cloned voice 'confirming' a car he was buying in Fortaleza

On Monday 10 August 2026 a digital influencer from Picos, in the centre-south of Piauí, began negotiating a car advertised online for sale in Fortaleza (Ceará), where an uncle of his lives, and asked the sellers to take the car to the uncle so he could inspect it. On Tuesday 11 August a contact using a different number but the uncle's photo sent him audio messages in a voice identical to his uncle's, generated with artificial intelligence, saying the car was in good condition and telling him to make the bank transfer. Believing he was speaking to his uncle, he transferred the money; when he then called the uncle's real number he learned he had been defrauded. The loss exceeded R$56,000, money he says he had saved for years. He registered a police report on 11 August; the Piauí property-crimes unit (Depatri) is investigating and he is seeking a refund from the banks. The account is the victim's own, reported by G1 Piauí on 13 August 2026 from his social-media posts and an interview; the police unit did not respond to G1 before publication.

Core concern News report AI involvement: reported Causal attribution: alleged Medium reported severity Investigation Opened

Added 20/09/2026

2025ChinaAI video processing ('AI磨皮、场景合成': AI skin-smoothing and scene compositing) used to produce close to 7,000 short videos of a fabricated young 'doctor' persona; tools not identified

Shanghai: a man transferred 170,000 yuan over a five-month online romance with a '1992-born hospital doctor' whose roughly 7,000 videos were AI-processed fabrications by a 65-year-old woman; police took criminal coercive measures

police, as presented by the Kankan News programme 案件聚焦 (Case Focus), reported in September 2026 that a Shanghai property-engineering contractor had transferred 170,000 yuan in total during a five-month online relationship with a woman he had met on a social platform in 2021. She presented herself as born in 1992, a doctor at a well-known top-tier hospital with hospital property-engineering projects to award, and ran an account with more than 10,000 followers and close to 7,000 short videos of daily life. She refused to meet or take a video call, saying her mother opposed the relationship and demanded a 300,000 yuan bride price and a Shanghai flat; the man reported to a police station when the promised projects never materialised and his savings ran down. Police found she was born in 1961, aged 65, had no medical qualification and had worked as a hospital cleaner; the receiving bank account was registered to another man; the videos were all made with AI skin-smoothing and scene compositing, some carrying a small 'this work contains AI-generated content' label he had never noticed; and she used multiple accounts to play both herself and her long-dead mother. The money had gone on cosmetic treatments and clothing; she had a 2009 fraud conviction with a sentence of four and a half years and is now under criminal coercive measures for suspected fraud. Police also said she kept ambiguous relationships with more than ten people; no other losses are reported.

Core concern News report AI involvement: supported Causal attribution: supported Medium reported severity Investigation Opened

Added 20/09/2026

May 2026SingaporeDeepfake AI video and audio fabricating Prime Minister Lawrence Wong, President Tharman Shanmugaratnam, Minister Indranee Rajah and other officials in a Zoom conference (tools not identified)

Singapore: a businessman lost at least S$4.9 million after a deepfake Zoom 'briefing' with fabricated Prime Minister Lawrence Wong and other officials asked him for 'urgent funding assistance'

In May 2026 the Singapore Police Force (SPF) reported that a man had lost at least S$4.9 million (about US$3.8 million) to a government-official impersonation scam. He received a WhatsApp message carrying the profile photo of Secretary to the Cabinet Wong Hong Kuan and an email from a proton.me address in that name, requesting urgent funding assistance for 'the situation in the Strait of Hormuz', with a fake 'letter of guarantee' bearing the Prime Minister's signature promising reimbursement within 15 business days; he signed a non-disclosure agreement and supplied a copy of his identity card. He was then invited to a Zoom video conference in which Prime Minister Lawrence Wong, President Tharman Shanmugaratnam, Minister Indranee Rajah, Monetary Authority of Singapore representatives and foreign officials appeared; all were fabricated with deepfake AI, and the closing 'remarks' by the fake Prime Minister acknowledged the victim's attendance. Contacted afterwards on WhatsApp by a scammer posing as a lawyer, he transferred the money in a series of transactions to a corporate bank account, and realised the fraud only when he contacted the real cabinet secretary. On 16 May the police released footage of the fake conference, noting lips out of sync with speech, audio broadcast from a single account and a distorted background.

Core concern News report AI involvement: supported Causal attribution: supported High reported severity Investigation Opened

Added 18/09/2026

Event date unknownIndiaAI video manipulation with a replaced voice-over impersonating MP Govind Dholakia (tools not named)

Surat, India: a deepfake video of Rajya Sabha MP Govind Dholakia was used to run an 'old coin' buying fraud; two men arrested and nine cybercrime complaints linked to their accounts

Surat Cyber Crime Police said a publicly available video of Rajya Sabha MP and diamond industrialist Govind Dholakia was manipulated with AI, its audio replaced by a voice-over in which he appeared to say that people holding old coins or currency notes could contact a number and receive lakhs or crores of rupees. The video circulated on Facebook and Instagram alongside fake 'Old Coin Company' profiles using his photos; people who responded were asked to pay Rs 1,000 to 1,500 by UPI as processing or registration fees and were told of a fabricated Reserve Bank of India warning to win their trust. After members of the public contacted Dholakia, his organisation SRK complained to police. Investigators traced the operation to Nuh in Haryana and arrested two men, aged 25 and 30, from Thathaula village; ten bank accounts were linked to them, and nine complaints on the National Cybercrime Reporting Portal from across India, totalling about Rs 9.84 crore, were connected to those accounts.

Core concern News report AI involvement: reported Causal attribution: supported Medium reported severity Criminal Charges

Added 18/09/2026

14 Jul 2025 to 24 Dec 2025United StatesClearview AI facial recognition (per Snopes' account of the West Fargo PD investigation); described by Fargo's chief as 'an AI function through the North Dakota State Intelligence Center'

Tennessee grandmother Angela Lipps jailed five months on an AI facial-recognition misidentification; charges dismissed after bank records placed her 1,200 miles away

On 14 July 2025, U.S. Marshals arrested Angela Lipps, a 50-year-old Tennessee grandmother, at gunpoint at her home while she was babysitting four children, on a nationwide-extradition North Dakota warrant: West Fargo police's AI facial-recognition technology had tied her to bank-fraud surveillance of a woman using a fake U.S. Army military ID to withdraw tens of thousands of dollars. She fought extradition for about three months in a Tennessee jail, was booked into Cass County, North Dakota on 30 October 2025 on four counts of unauthorized use of personal identifying information and four counts of theft, and was released on 24 December after her bank records showed her more than 1,200 miles away in Tennessee; charges were dismissed without prejudice. Fargo's police chief acknowledged 'incorrect assumptions' linked to the AI identification; an email obtained by KVLY shows six Fargo detectives were notified of her arrest in July, nearly five months before the department says it knew she was in custody. She lost her home, her car and her dog; her attorneys are pursuing potential civil-rights claims, with no lawsuit filed as of 31 March 2026. On 15 September 2026 she filed a $10 million federal civil-rights suit in the District of North Dakota against the City of Fargo and the detective, alleging he relied on a flawed facial-recognition match and ignored exculpatory evidence.

Contextual tracker case News reportLocal tv newsFact check AI involvement: supported Causal attribution: supported High reported severity Lawsuit Filed

Added 15/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 22/09/2026. Dataset available under CC BY 4.0.