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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
18
Countries with reported events
9
Located 14 of 18 cases · 4 unknown
Languages in checked sources
9
Recorded for 18 of 18 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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18 of 1101 published cases

Oct 2026Event location unknownPickle AI agent

Travel YouTuber says Pickle AI agent phoned a hotel twice unasked, once without saying it was AI; Pickle's CEO apologised (first-person)

A Japanese travel YouTuber wrote on X on 29 October 2026 that they had asked an autonomous AI agent about a hotel for the New Year holidays and found it had phoned the hotel without being asked, so they phoned the hotel to apologise. Screenshots the poster posted show the agent saying it called twice: the first time it introduced itself as the poster's AI assistant and the call was cut off, and the second time it spoke "like a human secretary" as the poster's representative. In a reply the poster named the agent as Pickle. Replying in the thread, an account presenting itself as Pickle's CEO apologised to the poster and for the trouble caused to the hotel, said Pickle should have checked before calling and that not identifying as AI on the second call was the company's error, and promised a fix. The hotel's side of the calls is not reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 02/11/2026

5 Sept 2026 to 6 Sept 2026RomaniaChatGPT (reported)

Romanian mayor says visitors who asked ChatGPT came to Jurilovca for a borscht festival that was not being held this year

On the weekend of 5-6 September 2026 more than ten coaches of tourists and many visitors in private cars arrived in Jurilovca, Tulcea county, Romania, for the Lipovan Borscht Festival, which the commune had not organised this year, according to its mayor, Eugen Ion, in a Facebook post reported by Știrile ProTV and Digi24. The mayor blamed travel agencies that had advertised trips to the festival and also artificial intelligence: he said that when he and his team asked many of the visitors where they had got the false information, the answers included social media and that people had asked ChatGPT whether the festival was on and received a wrong answer, and that when the organisers asked ChatGPT themselves it replied that the festival was taking place that weekend. He said he regretted that people who came from across the country were disappointed.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 01/11/2026

29 Oct 2026FinlandGoogle AI search (reported)

Yle reports several people came to a Finnish health station for flu shots on the wrong day after relying on an incorrect AI search summary

Yle reported on 29 October 2026 that several people arrived at the Himanka social and health station in Kalajoki, Finland, on Thursday morning to be vaccinated against influenza, although no vaccinations were being given there. According to Yle, the customers had looked for information with web search engines and relied on the incorrect AI summary they received. Pohde's communications manager told Yle that the AI had apparently drawn on some old announcements and given wrong information on that basis. Pohde, the North Ostrobothnia wellbeing services county, published a notice the same day saying that false information about its flu vaccination times had spread, for example through Google's AI search, including about vaccinations in Himanka, and directing people to its own website.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources · Added 01/11/2026

Feb 2026United StatesUnidentified chatbot

Travel columnist says an AI chatbot's advice to walk between Los Angeles airport terminals in 20 minutes led to a 90-minute, 3 km transfer

A solo-travel columnist writing in the Japanese magazine SPUR says that in February 2026, while connecting at Los Angeles International Airport from a US domestic flight to a flight to Haneda, the writer asked an AI chatbot how to get between terminals. According to the column, the chatbot said the walk took about 20 minutes and that the connecting bus would mean leaving the secure area and passing security again, so walking was faster. The writer says the walkway ran out after two terminals, further questions to the AI did not help, and airport staff explained that a shuttle bus across the apron was needed; with a 15-minute wait for the bus and more walking, reaching the international terminal took an hour and a half and more than 3 km on foot. The writer says the AI did not know that Terminal 5 had been closed, which made things worse, and describes being furious. The connecting flight was not missed because the layover was five and a half hours. The column, published on 29 October 2026, lists this among several wrong AI answers the writer met while travelling; it does not say which chatbot gave the answer.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 31/10/2026

29 Oct 2026TaiwanUnidentified voice-cloning tool

Taiwan prosecutors arrest man over deepfake audio imitating Taipei mayoral candidate Puma Shen admitting kickbacks; investigators confirmed it was a deepfake

A recording that imitated the voice of Puma Shen (Shen Po-yang), the Democratic Progressive Party's candidate for mayor of Taipei, appeared on Threads late on 29 October 2026 under a caption calling it a suspected private recording; in it the voice admitted taking kickbacks from US arms purchases. Taiwan's Investigation Bureau said its forensic check confirmed the audio as deepfake content, and Taoyuan prosecutors said a man had made the clip with a highly realistic imitation of Shen's voice and spread it on social media. Prosecutors arrested him on 30 October, seized his phone and sought his detention for spreading falsehoods by a deepfake-voice method to make a candidate lose, an offence under the election law that carries up to seven years in prison. The Taoyuan District Court released him on NT$100,000 bail with an eight-month travel ban, CNA reports. At the hearing he admitted spreading the clip but said he had downloaded it from Facebook, and the court found the file did not yet show a link to whoever originally made it, TVBS reports. Shen said his team had taken legal action against those who made and shared the clip. The man is not named here.

Core concern Medium reported severity Criminal Charges

AI involvement supported · Causal attribution supported · 5 sources, 2 underlying accounts · Added 31/10/2026

24 Oct 2026FinlandUnidentified image tool

Visitors to a Halloween event in Raisio, Finland, say its AI-generated adverts misrepresented it; the organiser offered a free return visit but no refunds

A paid Halloween event (Halloweenkylä) opened on Saturday 24 October 2026 in the car park of a shopping centre in Raisio, south-west Finland, with tickets at 20 euros. It had been marketed with AI-generated images: the event website carried a note that some marketing images were produced with AI, and Yle reports that the advertising images were made with AI. About 3,000 people visited on the opening Saturday, according to Yle. Visitors wrote on the event's and the shopping centre's Facebook pages that the event did not match the expectations the AI images had created, describing a sparse car-park area with few decorations and actors; one wrote of travelling from Rauma to Turku only to be disappointed, and many demanded their money back. The organising company's owner said AI images were used because the event was being held for the first time and that with hindsight different images might have been better. The organiser offered disappointed visitors a free return visit and added effects and actors, but said ticket money would not be refunded. The AI images were removed from the event website but, according to Yle, remained on its Facebook page. Yle reports that the shopping centre was also disappointed. The organiser says the event also received positive feedback.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 30/10/2026

13 Sept 2026JapanUnidentified website-generation tool

Japan: police say two teenagers used generative AI to build a fake payment-service site that took women's details, later used to pay for a hotel and consoles

Shiga prefectural police sent two teenagers' cases to prosecutors on 27 October 2026 on suspicion of violating Japan's unauthorised computer access law. According to the police announcement as reported by the Yomiuri Shimbun and Asahi Broadcasting (ABC), on 13 September 2026 the two, in Tokyo, sent two women the URL of a site made to look like a real payment service, told them they could receive money, and had them enter details such as email addresses and phone numbers. Police say the two used generative AI to make the phishing site, and the Yomiuri reports that one of them, who is believed to have used generative AI to make the fake site, said he did not have the skill to build a site without AI. The same day, police say, they logged into a travel-booking site with one woman's details and paid a Tokyo hotel bill of 182,830 yen; they were later re-arrested over three portable game consoles bought with another woman's account. Police believe they took about 50 people's information, including from other payment services, and charged about 5 million yen. Both admitted the allegations, according to the police. They are not named here.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 28/10/2026

May 2026ChinaUnidentified chatbot

China News Service reports a man spent over 1,000 yuan on train tickets to a Beijing photo show after asking an AI its closing date, and found it closed early

China News Service's consumer column 'Minsheng Diaochaju' reported on 17 June 2026 that a photography enthusiast working in Xi'an, who learned before the May Day holiday of a Suzhou-themed photo exhibition in Beijing, asked an AI tool when the exhibition would close and decided to visit during the holiday. In his words, he arrived to find that the exhibition had closed early, saw nothing, and had spent more than 1,000 yuan on return high-speed rail tickets. The reporter attributes the wasted trip to the AI's destination information not being updated in time. The AI's actual answer and the product are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Jun 2026TürkiyeChatGPT (reported)

Russian family turned away at Istanbul check-in for North Macedonia after ChatGPT told the father no visa was needed, he says in a video

In a video posted on Instagram and reported by Russian and Kazakh outlets on 14 June 2026, a Russian father said he had asked ChatGPT whether Russian citizens need a visa for North Macedonia and that it answered that they did not; he showed a screenshot of the answer. According to the reports, the family bought tickets and booked hotels and a car, and at check-in at an Istanbul airport staff asked for visas and showed them a government decision that Russians need one. The Telegram channel SHOT, as relayed by NEWS.ru and Life, reported that he was travelling with his wife and three daughters, that he lost about 50,000 roubles on the tickets, and that the family flew to Bosnia and Herzegovina instead. Business FM put the question to ChatGPT itself and was told that a visa is needed; it wrote that it could not rule out that the tourist, a blogger, had invented the story for views. Profile.ru recounted the case in October 2026 and wrote that North Macedonia ended visa-free entry for Russians in 2022. The account rests on the father's video and has not been independently confirmed.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 6 sources, 1 underlying account · Added 26/10/2026

Oct 2026IndiaUnidentified Google AI tool (reported)

Gujarat railway police say two workers were detained on a train with fake tickets a man made for them with a Google AI app for Rs 2,000

In October 2026 a ticket inspector on the Somnath/Veraval-Jabalpur Express, after the train left Wankaner in Gujarat, found that two passengers were carrying fake tickets on their mobile phones; they were handed to the Railway Protection Force and railway police in Rajkot registered a case and detained them. According to Gujarat Samachar, the two were factory workers, one of them a minor, who wanted to go home and asked a man working at their factory for tickets; he made the tickets with the help of AI and Photoshop and charged Rs 2,000. Gujarat Samachar English reports that the railway police investigation traced the forged tickets to a Google AI application and WhatsApp, and that the man who made them was also arrested. The reports differ on the workers' role: Bombay Samachar says they were cheated and at first suspected nothing, while Gujarat Samachar English says all three accused, including the two passengers, were remanded to judicial custody. Gujarat Samachar English dates the check 15 October, and the reports name no specific AI product.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 20/10/2026

Sept 2026Event location unknownBooking.com AI Trip Support (reported)

Holidaymaker says Booking.com's AI chat confirmed a host's bank-transfer request before his Positano villa booking proved a scam

A British customer who booked a five-day villa stay in Positano, Italy, through Booking.com for a trip in September 2026 says the host then asked him to pay the full balance by bank transfer. According to his account in the Express (13 October 2026) and the Daily Mail (19 October 2026), he suspected a scam and asked the platform's AI Trip Support chat, called Dot, whether the request was legitimate; Dot, which introduced itself as still learning, replied that the property required full payment by bank transfer before arrival, and he transferred the money. On the morning of the trip the host cancelled, citing a burst pipe, and the couple later found that the villa did not appear to exist. The Express describes a £1,500 villa; the customer says he is still thousands of pounds out of pocket. Booking.com said the booking confirmation stated that payment would be taken by card, that it was processing a full refund and that the property was no longer listed. The chatbot exchange rests on the customer's account; Booking.com's quoted statement does not address it.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 20/10/2026

May 2026ChinaUnidentified video tool

A 79-year-old set off alone by train to visit an AI-generated 'Xiaohai' persona until railway police intervened, Beijing News and state radio report

The Beijing News reported on 16 October 2026, in an investigation of 'Xiaohai' accounts on Chinese short-video platforms, that the accounts show an AI-generated digital teenager who calls older women viewers 'aunties and mothers', tells stories of hardship and asks them to buy goods through sales links; its reporter generated such a video by following a tutorial, in a little over ten minutes. The paper describes a 79-year-old woman, given a pseudonym, who lived alone and talked most with the 'Xiaohai' on her phone. Around May 2026, according to the paper, a 'Xiaohai' video invited viewers to Yuncheng in Shanxi to see apricot blossoms; she secretly packed, bought a train ticket and set off with no clear route. On the train, railway police noticed her, told her that 'Xiaohai' was not a real person, and contacted her children, who bought her return ticket and brought her home. At first she refused to believe it. The paper also found that most 'Xiaohai' videos now carry a declaration that the content is AI-generated. How the paper learned of her journey is not stated. China National Radio (China Media Group) reported the same journey on 19 October 2026 with recorded exchanges between the woman and a train police officer: in May 2026 Urumqi railway police found a 79-year-old who cannot read travelling alone, able to say only that she was going to Yuncheng in Shanxi to see a child who called her 'auntie' every day on her phone; the officer told her the person in the live room was fake, and she got off and went home on a return ticket her family bought. The station's reporter found that the persona she trusted was one of the batch-produced 'digital human Xiaohai' accounts and that many carry an 'AI-generated' watermark in a corner of the video.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 18/10/2026

Oct 2026BrazilUnidentified content-generation tool

Santarém, Brazil: police say a 70-year-old woman deceived by an online profile using AI-made content left home to meet the contact and was found at the airport

g1 Santarém reported on 15 October 2026 that the Pará Civil Police had located a 70-year-old woman at Santarém airport, in western Pará, after she was reported missing. According to the Civil Police, she had left home intending to travel to meet a person she had been talking to online, and she was being deceived through content produced with artificial intelligence that promised her a job, financial advantages and a romantic relationship. A police delegate told g1 that the woman believed the profile's promises that she could work, earn money and even marry the person, and that she did not report being asked for money. g1 does not report how the police established that the content was made with AI or which platform or tool was involved. The police warned that older people travelling alone to meet online contacts can be exposed to other crimes or go missing without their families knowing where they are.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 16/10/2026

9 Oct 2026 to 13 Oct 2026BrazilUnidentified video tool

Brazilian builder travelled over 2,000 km to Belo Horizonte to meet a social-media woman who did not exist; the account's operator says the persona is AI-made

In October 2026 a 49-year-old builder travelled more than 2,000 km by bus from Imperatriz, in Maranhão, to Belo Horizonte to meet a woman he knew from a social-media account with about 300,000 followers. In the account's videos a woman with a realistic voice and appearance said she was looking for a man to live with her on a farm. He told G1 he began interacting with the profile after its videos appeared in his feeds, that it kept private conversations with him and offered to pay his fare, and that he travelled without an address. In Belo Horizonte he showed her photos to people and found that nobody knew her; he said he felt deceived. The city's social assistance service gave him food, a bath and a ticket home. A day later the account's administrator posted a video in which the persona says it is made of artificial intelligence, that it never conversed with anyone on the profile and that the aim was engagement for sales; the creator told the press he set up the account in 2025 to attract buyers. Who wrote the private messages the man describes is not established. Minas Gerais civil police said they had no report of the case and could not say a crime had occurred.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 16/10/2026

1 Jul 2026Event location unknownIndie Campers chatbot (reported)

Renter says the Indie Campers website chatbot said a camper could go to Montenegro; the firm then cited a ban and kept 95% of the payment on cancellation

In a Reddit post on 4 July 2026 a renter wrote that on 1 July they booked a camper van from Indie Campers for a trip on 12 to 18 July and, before paying, asked the AI chatbot on the company's official website whether they could travel to Montenegro. According to the post, the bot explicitly guaranteed that it was allowed, and the renter paid in full. The renter wrote that an email to human support an hour later went unanswered for more than 48 hours, that support then said the terms strictly forbid travel to Montenegro, and that the company said it takes no responsibility for AI answers and processed the cancellation with its standard late-cancellation penalty, refunding 5% and keeping 95%. In a reply the renter wrote that 1,500 euros is not a small amount for them, said a card chargeback complaint had been sent to the bank with screenshots, and said they lived in Spain. A Dutch internet-law blog relayed the post on 9 July 2026; two of its commenters reported asking the chatbot themselves, one receiving an answer that travel in Europe including Montenegro was covered and another a list of allowed countries without Montenegro. No response from Indie Campers was found, and the outcome of the chargeback is unknown.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 13/10/2026

13 Aug 2026 to 8 Sept 2026United StatesSentinel AI (reported)

Lawsuit says a New Jersey employer dismissed a remote worker who sought exemption from AI facial-recognition webcam monitoring

NorthJersey.com reported on 5 October 2026 that a former remote employee of Sutherland Healthcare Solutions, based in Clifton, New Jersey, sued the company in New Jersey Superior Court in Atlantic City on 23 September 2026. According to the complaint as reported, the employer told the employee it would start monitoring her through her work laptop's webcam with software called Sentinel AI, which would use AI and facial recognition to confirm that she was the person at the desk, taking 160 still images in an eight-hour shift. The employee raised concerns in writing about the AI seeing inside her home and about whether the data would be securely stored, said the monitoring had increased her anxiety and stress and worsened a medical condition, and asked for a full or partial exemption as a reasonable accommodation. The suit says the request was denied, she was given a 24-hour ultimatum on 13 August 2026 to submit to the monitoring or resign, an offer to avoid the software by commuting to the office was rejected because it would require six hours of travel time, and her employment was terminated on 8 September 2026. The suit alleges that the employer violated New Jersey's anti-discrimination laws and retaliated against her for requesting reasonable accommodations. Sutherland did not respond to the outlet's requests for comment, and the allegations have not been tested in court.

AI relation unknown Medium reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Sept 2026Event location unknownClaude

First-person forum account: a Claude subscriber with chronic depression who travels between countries on their therapists' advice says an automated fraud check flagged their changing log-in locations, put the paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support and triggering a panic attack and a depressive episode

In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

2 Sept 2026United StatesMeta AI

Utah: Meta AI's suggested prompts under a mother's Instagram video compiled her young daughters' names, birth details and old photos and her likely home location; Meta said the prompts 'missed the mark' and changed the feature

On 1 September 2026 Kalie Robins, a Utah travel creator, posted a short Instagram video of herself singing in the car with one of her daughters; it was also shown on Facebook. The next day she noticed Meta AI had placed suggested questions under the post, starting with 'Who's the child passenger?'. Clicking the prompts, she said, produced her two daughters' names, birth information, photos and videos drawn from her own and relatives' past posts, including a newborn photo from her mother's account and a picture she believed she had deleted years earlier, and a further prompt, 'Where does Kalie Robins live?', assembled older and newer posts into her likely location. Her 2 September reaction video drew more than 310,000 likes. Meta told reporters the prompts 'missed the mark', 'should never have been generated' and had been fixed, while saying the feature only surfaces information the user can already access; it disputed that a long-deleted photo was used, saying the photo had been deleted shortly before the video and remained briefly visible through a bug. Robins said Meta never contacted her and that the episode left her feeling she had 'failed' her children.

Contextual tracker case Low reported severity Involving minors Internal Action

AI involvement supported · Causal attribution supported · 4 sources · Added 18/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.