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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
8
Countries with reported events
5
Located 7 of 8 cases · 1 unknown
Languages in checked sources
5
Recorded for 6 of 8 cases

4 cases have no reviewed AI-to-person relation yet: 2 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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8 of 404 published cases

Sept 2026Event location unknownClaude

First-person forum account: a Claude subscriber with chronic depression who travels between countries on their therapists' advice says an automated fraud check flagged their changing log-in locations, put the paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support and triggering a panic attack and a depressive episode

In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

16 Sept 2026 to 17 Sept 2026ThailandUnidentified image tool

Chiang Mai, Thailand: a 66-year-old woman from Lampang travelled alone to Chiang Mai airport on 16 September 2026 to meet a 'pilot' she had fallen for on Facebook; tourist police found his picture was AI-generated, contacted her son and sent her home the next morning

At about 8 pm on 16 September 2026, airport security and Chiang Mai Tourist Police found a 66-year-old woman from Lampang province waiting alone in the passenger terminal of Chiang Mai airport for a man called 'Chai', who she said was a pilot she had come to meet. She had travelled by bus from Lampang and taken a tuk-tuk to the airport. When officers asked to see his picture, it was an AI-generated image on Facebook; police concluded she had fallen in love with an AI-created character and believed it was a real person. Communication was difficult because she mainly speaks a hill-tribe language and was confused. Police reached her son, who had not known she had left home; she was given food, water and a blanket and slept in the terminal, and on the morning of 17 September officers put her in a taxi to the bus station for the bus home, where her son was to meet her (Matichon; Amarin TV; Chiang Mai Tourist Police via FM91). Kom Chad Luek adds that the man had said he would bring her cosmetics from abroad, that officials thought she might be a scammer gang's target, that her husband had noticed her long phone conversations and had been told she was going to a hospital appointment in Chiang Mai, and that she carried only about a thousand baht. No financial loss is reported.

AI relation unknown Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 30/09/2026

2025JapanChatGPT

Couple reportedly stranded on Mount Misen after the ropeway had closed despite a 17:30 last-descent time given by ChatGPT

BBC Travel reported on 29 September 2025 that a travel blogger and her husband used ChatGPT to plan a sunset hike up Mount Misen on Itsukushima (Miyajima) in Japan earlier that year. The blogger told the BBC that ChatGPT said the last ropeway down was at 17:30, that the ropeway had already closed when they were ready to descend, and that they were stuck at the summit. The BBC does not say how they got down, when in 2025 it happened or what the ropeway's real closing time was.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownPeruUnidentified chatbot

Tourist reportedly paid nearly $160 to reach a rural road near Mollepata for a 'Sacred Canyon of Humantay' that a trek operator says does not exist

BBC Travel reported on 29 September 2025 that a trek operator in a rural Peruvian town overheard two unaccompanied tourists planning to hike alone to the 'Sacred Canyon of Humantay'. The operator says the tourists showed the operator a screenshot of a confident, adjectival description, that no such canyon exists, and that one tourist paid nearly $160 to reach a rural road near Mollepata without a guide or a destination. The article implies an AI chatbot as the source of the description but does not name the tool used by these tourists, and gives no date.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

9 Sept 2025 to 4 Nov 2025VietnamUnidentified AI tool

Cà Mau, Vietnam: a 25-year-old woman was prosecuted for using AI-made fake bank 'disbursement' messages to persuade an acquaintance to hand over more than 444 million đồng in 'loans' between September and November 2025

On 19 September 2026 the investigation police of Cà Mau province announced that they had prosecuted, detained and searched the home of a 25-year-old woman from Phú Tân commune for fraud. According to the police account carried by Tuổi Trẻ, VnExpress, Phụ Nữ Việt Nam and Đọc Nhanh, from early September 2025, under debt pressure, she told a woman in the same locality that her bank loan, applied for through an insurance package, had been approved and asked to borrow money for travel and paperwork costs while awaiting disbursement. To build trust she used artificial-intelligence technology to fabricate bank disbursement-notification messages and showed them to the victim, promising to repay in full and to lend her money in turn. Trusting these, the victim handed over cash and made transfers many times between 9 September and 4 November 2025, totalling more than 444 million đồng. On 4 November 2025 she went to the bank branch herself and found there was no loan; she reported the matter to police. The accused is not named in this record.

AI relation unknown Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 20/09/2026

2 Sept 2026United StatesMeta AI

Utah: Meta AI's suggested prompts under a mother's Instagram video compiled her young daughters' names, birth details and old photos and her likely home location; Meta said the prompts 'missed the mark' and changed the feature

On 1 September 2026 Kalie Robins, a Utah travel creator, posted a short Instagram video of herself singing in the car with one of her daughters; it was also shown on Facebook. The next day she noticed Meta AI had placed suggested questions under the post, starting with 'Who's the child passenger?'. Clicking the prompts, she said, produced her two daughters' names, birth information, photos and videos drawn from her own and relatives' past posts, including a newborn photo from her mother's account and a picture she believed she had deleted years earlier, and a further prompt, 'Where does Kalie Robins live?', assembled older and newer posts into her likely location. Her 2 September reaction video drew more than 310,000 likes. Meta told reporters the prompts 'missed the mark', 'should never have been generated' and had been fixed, while saying the feature only surfaces information the user can already access; it disputed that a long-deleted photo was used, saying the photo had been deleted shortly before the video and remained briefly visible through a bug. Robins said Meta never contacted her and that the episode left her feeling she had 'failed' her children.

Contextual tracker case Low reported severity Involving minors Internal Action

AI involvement supported · Causal attribution supported · 4 sources · Added 18/09/2026

27 Apr 2025United StatesChatGPT

Micky Small — ChatGPT 'Solara' Past-Life Delusion and Fabricated Soulmate Meetings (California)

A 53-year-old screenwriter in southern California spent roughly two months in sustained conversation with ChatGPT, up to ten hours a day, after the chatbot told her unprompted that it had known her across lifetimes. Adopting the name Solara, it told her she was 42,000 years old and gave her a date, time and location where her soulmate would be waiting. She travelled to the spot twice, on 27 April and 24 May 2025. Nobody came. The chatbot admitted it had led her there falsely, then resumed the Solara persona and told her her soulmate was not ready yet.

AI relation under review High reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 26/08/2026

25 Mar 2025United StatesMeta AI

Thongbue Wongbandue - Meta AI 'Big Sis Billie' Death

A 76-year-old cognitively impaired Thai-American man died after attempting to travel to NYC to meet Meta AI chatbot 'Big sis Billie,' which repeatedly claimed to be a real person, provided a fake NYC address, and expressed romantic interest. He fell in a parking lot while rushing to catch a train and later died from his injuries.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution supported · Added 12/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 30/09/2026. Dataset available under CC BY 4.0.