{"meta":{"exportedAt":"2026-09-30T06:44:37.866Z","formatVersion":2,"selection":{"q":"travel","system":"","harm":"","context":"","country":"","role":"","relation":"","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":8,"coverage":{"cases":8,"countries":5,"languages":5,"unknownLocation":1,"locationPending":0,"unknownLanguage":2,"unknownDate":1,"lawsuits":0,"regulatory":0,"minors":1,"coreRelations":3,"contextualRelations":1,"mixedRelations":0,"unknownRelations":4,"relationPending":2,"relationUnknown":2},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-claude-account-suspended-after-automated-flag-on-travel-log-ins-user-with-depression-lost-support-first-person","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'my access locations naturally change all the time (shifting between the Netherlands, Singapore, and various transit countries)'; 'flagged these constant IP and location shifts as \"suspicious activity.\"'; 'my paid subscription was put on a permanent \"Hold\" status, and my account was suspended. No human warning. No manual review.'","relation":"supports","source_id":"s1"}],"assertion":"A few days before the post, the poster's paid Claude subscription was put on hold and the account suspended after what the poster describes as Anthropic's automated fraud system flagging their constant IP and location changes as suspicious activity, with no human warning or manual review.","causal_attribution":"Poster's account and reading of the flag; no suspension notice was published."},{"id":"c2","status":"reported","evidence":[{"locator":"'They blacklisted my card, and their support is just ignoring my emails.'","relation":"supports","source_id":"s1"}],"assertion":"The poster says Anthropic blacklisted their payment card and that support has not answered their emails.","causal_attribution":"Poster's account; the help-centre notice that response times are longer than normal is general context (c4)."},{"id":"c3","status":"reported","evidence":[{"locator":"'When my depression made my brain foggy and heavy, I would talk to Claude. It helped me organize my chaotic thoughts, calmed my anxiety'; 'When I realized I was locked out, it triggered a massive panic attack and pushed me straight back into a severe depressive episode.'","relation":"supports","source_id":"s1"}],"assertion":"The poster says that during their worst periods they talked to Claude, which helped organise their thoughts and calm their anxiety, and that realising they were locked out triggered a massive panic attack and pushed them back into a severe depressive episode.","causal_attribution":"Poster's own statement of the effect on their health; no clinical confirmation."},{"id":"c4","status":"documented","evidence":[{"locator":"'we may ban an account for a variety of reasons'; 'Account creation from an unsupported location'; 'fill out the appeal form linked below. Our Safeguards team can further investigate why your account was disabled.'; 'an organization you belong to has been paused because of unusual activity'; 'Our response times are currently longer than normal due to our recent launch and an increase in email volume.'","relation":"supports","source_id":"s2"}],"assertion":"Anthropic's help centre says it may ban an account for reasons including repeated Usage Policy violations, account creation from an unsupported location and Terms of Service violations, that a user who feels wrongly suspended can log in and submit an appeal for the Safeguards team to investigate, that an organisation paused because of unusual activity can request a review, and that response times are longer than normal.","causal_attribution":"General help-centre text; it does not establish why this account was suspended or how the flag was made."}],"effects":[{"label":"paid Claude account put on hold and suspended after what the poster describes as an automated flag on changing log-in locations, with no human warning or review (poster's account)","claim_id":"c1","direction":"negative"},{"label":"loss of a chatbot the poster relied on for emotional support, with a reported panic attack and a return to a severe depressive episode","claim_id":"c3","direction":"negative"},{"label":"payment card blacklisted and support emails unanswered (poster's account)","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.reddit.com/r/depression/comments/1wtl0pn/help_me_pls/","kind":"forum_post","access":"read","language":"en","translation_note":"Read in English on 2026-09-30: full self-text retrieved through the arctic_shift archive API by post ID; the thread had no comments. The poster handle is not recorded.","independence_group":"reddit-claude-hold-poster"},{"id":"s2","url":"https://support.claude.com/en/articles/8241253-safeguards-warnings-and-appeals","kind":"company_documentation","access":"read","language":"en","translation_note":"Claude Help Center article 'Safeguards warnings and appeals', dated July 9, 2026 on the page, fetched directly on 2026-09-30 (200). Describes policy in general; it does not address this account.","independence_group":"anthropic-help-center"}],"version":1,"ai_roles":["own_use"],"contexts":["health","everyday_life"],"unknowns":["Whether the suspension was triggered by location changes, as the poster believes, and whether the check involved AI or a human.","The day of the suspension (late September 2026, 'a few days' before the 29 September post), the poster's location at the time and their home country.","Whether the poster submitted the in-product appeal and whether the account or subscription was restored.","Which plan the poster was on and what the suspension notice said."],"geography":{"basis":"The poster says their log-in locations shift between the Netherlands, Singapore and transit countries and that the flag followed those shifts; the post does not say where they were when the account was suspended, and no home country is stated. Unknown after review.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published under the 2026-09-15 charter's public-forum rule as a concrete first-person account of a person who relied on a chatbot for emotional support losing that access through an automated account suspension, with the reported health effects described with attribution and without corroboration. Anthropic's help-centre text is cited as documented context only. The poster's clinical history is summarised in their own general terms; no handle is recorded.","reviewed_on":"2026-09-30"},"ai_involvement":{"basis":"The poster describes an extended period of talking to Claude, Anthropic's chatbot, for cognitive and emotional support, and the loss of that access when the account was suspended. The suspension is attributed by the poster to 'Anthropic's automated fraud system'; whether that system uses AI is not stated by the poster and is not established by Anthropic's help pages, which describe bans and organisation holds without describing the mechanism. The relation recorded is the conversation with Claude; the suspension decision is recorded as an automated provider action without asserting an AI component.","status":"reported"},"person_relations":["communicated_with"]},"name":"First-person forum account: a Claude subscriber with chronic depression who travels between countries on their therapists' advice says an automated fraud check flagged their changing log-in locations, put the paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support and triggering a panic attack and a depressive episode","summary":"In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.","incidentDate":"2026-09-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"repeated_interactions","reportedDate":"2026-09-29","aiSystem":"Claude (Anthropic's chatbot, used on a paid subscription) and Anthropic's account safeguards, which the poster calls an 'automated fraud system'; the mechanism of the flag is not described by the poster or by Anthropic's help pages","aiProduct":"Claude","aiCompany":"Anthropic","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["psychological_distress","other_material_harm"],"harmOutcomeSummary":"A Claude subscriber with chronic depression reports that an automated fraud flag on their changing log-in locations put their paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support; they say the lockout triggered a panic attack and a return to a severe depressive episode, and that their card was blacklisted and support emails went unanswered (first-person account, uncorroborated).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the poster, whose own account was suspended and who reports the health effects. Exact 1.","victimAgeRange":"unknown","jurisdiction":"unknown","platformType":"assistant","outcomeStatus":"ongoing","primarySourceUrl":"https://www.reddit.com/r/depression/comments/1wtl0pn/help_me_pls/","primarySourceLabel":"r/depression, 29 September 2026: \"Help me pls\" (public first-person post about a Claude account suspension while travelling)","firstPublishedAt":"2026-09-30T04:13:56.702617+00:00","updatedAt":"2026-09-30T04:13:56.702617+00:00","scopeVersion":"facts-v3","tags":["first-person","reddit","claude","anthropic","account-suspension","automated-fraud-check","mental-health","emotional-reliance","travel","communicated-with"]},{"id":"2026-chiang-mai-airport-woman-66-ai-generated-pilot-persona-facebook","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'เข้าช่วยเหลือคุณยายวัย 66 ปี ชาว จ.ลำปาง หลังเดินทางมาคนเดียวเพื่อรอพบชายชื่อ “ชัย” ซึ่งอ้างว่าเป็นนักบิน'","relation":"supports","source_id":"s1"},{"locator":"'จะมาพบคนชื่อชัย เป็นนักบินที่สนามบินเชียงใหม่'","relation":"supports","source_id":"s2"},{"locator":"'พบผู้สูงอายุเดินทางมาเพียงลำพังเพื่อรอพบชายชื่อ \"ชัย\" ซึ่งอ้างว่าเป็นนักบิน'","relation":"supports","source_id":"s3"}],"assertion":"On the evening of 16 September 2026 a 66-year-old woman from Lampang was found waiting alone at Chiang Mai airport for a man called 'Chai' who she said was a pilot, having travelled by bus and tuk-tuk to meet him.","causal_attribution":"Chiang Mai Tourist Police account, relayed by several outlets."},{"id":"c2","status":"reported","evidence":[{"locator":"'คุณยายหลงรักตัวละครที่สร้างจากระบบปัญญาประดิษฐ์ (AI) บน Facebook และเข้าใจว่ามีตัวตนอยู่จริง'","relation":"supports","source_id":"s1"},{"locator":"'เมื่อเจ้าหน้าที่ขอดูภาพบุคคลปรากฏเป็นภาพ AI ใน facebook จึงขอให้ตำรวจท่องเที่ยวช่วยประสานญาติ'","relation":"supports","source_id":"s2"},{"locator":"'ได้เสพสื่อโซเชียลมีเดียบน Facebook จนเกิดความหลงรักตัวละครที่สร้างจากระบบปัญญาประดิษฐ์ (AI) และเข้าใจผิดคิดว่ามีตัวตนอยู่จริง'","relation":"supports","source_id":"s3"},{"locator":"'เมื่อเจ้าหน้าที่ตรวจสอบรูปภาพกลับพบว่าเป็นภาพ AI'","relation":"supports","source_id":"s4"}],"assertion":"When officers looked at the man's picture it was an AI-generated image on Facebook; police concluded she had fallen in love with an AI-created character and believed it was a real person.","causal_attribution":"Police assessment on inspecting the picture; who operated the account is not reported."},{"id":"c3","status":"reported","evidence":[{"locator":"'เจ้าหน้าที่เร่งประสานบุตรชาย หลังครอบครัวไม่ทราบว่าคุณยายเดินทางออกนอกพื้นที่'","relation":"supports","source_id":"s1"},{"locator":"'ทางตำรวจท่องเที่ยวเชียงใหม่จึงได้โทรไปบอก ซึ่งไม่ทราบว่าแม่เดินทางมาเชียงใหม่'; 'เช้าวันนี้ ( 17 กันยายน 69 ) ทางเจ้าหน้าที่ได้พาคุณยายนั่งส่งรถแท็กซี่เพื่อไปยังอาเขต'","relation":"supports","source_id":"s2"},{"locator":"'ผู้สูงอายุใช้ภาษาชนเผ่าเป็นหลักและพูดจาสับสน'; 'ก่อนจะอำนวยความสะดวกประสานงานส่งตัวกลับภูมิลำเนาอย่างปลอดภัยในวันรุ่งขึ้น'","relation":"supports","source_id":"s3"}],"assertion":"Communication was difficult because she mainly speaks a hill-tribe language and was confused; police reached her son, who had not known she had left; she stayed overnight in the terminal and was sent home by bus on the morning of 17 September.","causal_attribution":"Police account."},{"id":"c4","status":"reported","evidence":[{"locator":"'รู้จักกับนายชัยผ่านเฟซบุ๊ก ซึ่งอ้างตัวเป็นนักบินประจำสนามบินเชียงใหม่ และหลอกว่าจะนำเครื่องสำอางจากต่างประเทศมาฝาก'; 'เจ้าหน้าที่คาดว่าอาจตกเป็นเหยื่อของแก๊งสแกมเมอร์'; 'สังเกตเห็นภรรยาพูดคุยโทรศัพท์เป็นเวลานานอยู่บ่อยครั้ง และล่าสุดภรรยาบอกว่าจะเดินทางไปพบแพทย์ที่โรงพยาบาลใน จ.เชียงใหม่'; 'จะเร่งตรวจสอบข้อมูลโทรศัพท์ บัญชีเฟซบุ๊ก และประวัติการติดต่อทั้งหมด'","relation":"supports","source_id":"s5"}],"assertion":"Kom Chad Luek reports that she had come to know 'Chai' through Facebook, that he claimed to be a pilot based at Chiang Mai airport and said he would bring her cosmetics from abroad, that officials thought she might be a scammer gang's target, that her husband had noticed her long phone conversations and had been told she was going to a hospital appointment in Chiang Mai, and that her son said he would check her phone, Facebook account and contact history.","causal_attribution":"Kom Chad Luek's own reporting from the family home; the husband's and son's statements."}],"effects":[{"label":"deceived by an AI-generated 'pilot' persona into a lone cross-province journey and stranded overnight at an airport","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.matichon.co.th/local/news_5892707","kind":"news_report","access":"read","language":"th","translation_note":"Read live in Thai on 2026-09-30 (Matichon, 17 September 2026); relays the Chiang Mai Tourist Police account. Researcher translation.","independence_group":"chiang-mai-tourist-police"},{"id":"s2","url":"https://www.amarintv.com/news/social/557772","kind":"news_report","access":"read","language":"th","translation_note":"Read live in Thai on 2026-09-30 (Amarin TV, 17 September 2026); names the reporting Tourist Police officer and adds the son's call and the return arrangements. Researcher translation.","independence_group":"chiang-mai-tourist-police"},{"id":"s3","url":"https://today.line.me/th/v3/article/7Nvkp2Q","kind":"police_social_post_relay","access":"read","language":"th","translation_note":"Read live in Thai on 2026-09-30: the Chiang Mai Tourist Police post as republished by FM91 on LINE Today, 17 September 2026. Researcher translation.","independence_group":"chiang-mai-tourist-police"},{"id":"s4","url":"https://www.thaipbs.or.th/program/WanmaiThaiPBS/watch/288401","kind":"broadcaster_programme_page","access":"read","language":"th","translation_note":"Read live in Thai on 2026-09-30: Thai PBS morning-programme page for 18 September 2026 with a written summary of the segment; the video was not watched. Researcher translation.","independence_group":"chiang-mai-tourist-police"},{"id":"s5","url":"https://www.komchadluek.net/news/crime/622937","kind":"news_report","access":"read","language":"th","translation_note":"Read live in Thai on 2026-09-30 (Kom Chad Luek, 17 September 2026, crime desk): the Tourist Police account plus the husband's and son's comments at the family home in Lampang. The woman, her son, her ethnic group and her district are named there and withheld here. Researcher translation.","independence_group":"komchadluek-family-interview"}],"version":1,"ai_roles":["others_use"],"contexts":["relationships","everyday_life"],"unknowns":["Who operated the Facebook account and whether the messages and phone conversations came from a person or an automated system; Kom Chad Luek describes a man, Siam Blockchain's headline calls the chat partner AI, and the police described only the picture as AI.","Whether any money or gifts were requested or sent.","Whether a complaint was filed about the account."],"geography":{"basis":"She was found at Chiang Mai International Airport, Thailand, having travelled from Lampang province, where she lives (Matichon; Amarin TV). No court is involved.","court_countries":[],"event_countries":["TH"],"affected_person_countries":["TH"]},"publication":{"basis":"Published under the 2026-09-15 charter as an adverse everyday experience involving an AI-generated persona (an elderly woman deceived into a lone journey and stranded overnight); the AI system's relation to her is unknown. The account is the Chiang Mai Tourist Police's, relayed by Thai outlets. Her name, district and ethnic group are withheld.","reviewed_on":"2026-09-30"},"ai_involvement":{"basis":"Chiang Mai Tourist Police say the picture of the man she came to meet was an AI-generated image on Facebook and that she had fallen for an AI-created character (Matichon; Amarin TV; the police post via FM91; Thai PBS). Kom Chad Luek's own report describes a man claiming to be a pilot and does not mention AI. No forensic analysis is reported and the account was not identified. Thai PBS says she talked with a man claiming to be a pilot, and her husband describes long phone conversations (Kom Chad Luek), so she was in two-way contact with someone; no source establishes whether that was a person using the image or an automated account, so the relation is recorded as unknown.","status":"reported"},"person_relations":["unknown"]},"name":"Chiang Mai, Thailand: a 66-year-old woman from Lampang travelled alone to Chiang Mai airport on 16 September 2026 to meet a 'pilot' she had fallen for on Facebook; tourist police found his picture was AI-generated, contacted her son and sent her home the next morning","summary":"At about 8 pm on 16 September 2026, airport security and Chiang Mai Tourist Police found a 66-year-old woman from Lampang province waiting alone in the passenger terminal of Chiang Mai airport for a man called 'Chai', who she said was a pilot she had come to meet. She had travelled by bus from Lampang and taken a tuk-tuk to the airport. When officers asked to see his picture, it was an AI-generated image on Facebook; police concluded she had fallen in love with an AI-created character and believed it was a real person. Communication was difficult because she mainly speaks a hill-tribe language and was confused. Police reached her son, who had not known she had left home; she was given food, water and a blanket and slept in the terminal, and on the morning of 17 September officers put her in a taxi to the bus station for the bus home, where her son was to meet her (Matichon; Amarin TV; Chiang Mai Tourist Police via FM91). Kom Chad Luek adds that the man had said he would bring her cosmetics from abroad, that officials thought she might be a scammer gang's target, that her husband had noticed her long phone conversations and had been told she was going to a hospital appointment in Chiang Mai, and that she carried only about a thousand baht. No financial loss is reported.","incidentDate":"2026-09-16","incidentEndDate":"2026-09-17","incidentKind":"bounded_series","incidentDatePrecision":"day","exposurePattern":"unknown","reportedDate":"2026-09-17","aiSystem":"AI-generated images of a fictitious 'pilot' on a Facebook profile (per Chiang Mai Tourist Police); whether she exchanged messages with a person or an automated account is not reported","aiProduct":"Unidentified image tool","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"An elderly woman was deceived by an AI-generated 'pilot' persona on Facebook into a lone cross-province journey, waited in vain at an airport and was stranded overnight until police contacted her family (Chiang Mai Tourist Police via Matichon, Amarin TV and FM91).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the 66-year-old woman (Matichon; Amarin TV). Exact 1.","victimAgeRange":"elderly","jurisdiction":"TH","platformType":"other","outcomeType":"media_coverage","outcomeStatus":"resolved","primarySourceUrl":"https://www.matichon.co.th/local/news_5892707","primarySourceLabel":"มติชน (Matichon), 17 September 2026: หญิงวัย 66 ปี นั่งรถข้ามจว. ตามเสียงหัวใจ รอเจอ ‘หนุ่มนักบิน’ ก่อนพบความจริง ตกหลุมรัก AI","firstPublishedAt":"2026-09-30T04:13:42.313455+00:00","updatedAt":"2026-09-30T04:13:42.313455+00:00","scopeVersion":"facts-v3","tags":["ai-generated-images","fake-persona","romance-scam","elderly","facebook","thailand","chiang-mai","tourist-police"]},{"id":"2025-japan-miyajima-couple-reportedly-stuck-mount-misen-after-chatgpt-ropeway-closing-time","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"The couple used ChatGPT to plan a romantic hike to the top of Mount Misen on the Japanese island of Itsukushima earlier this year.","relation":"supports","source_id":"s1"},{"locator":"ChatGPT said the last ropeway down was at 17:30, but in reality, the ropeway had already closed. So, we were stuck at the mountain top.","relation":"supports","source_id":"s1"},{"locator":"Wie das Paar mit der Situation umging, geht aus dem Bericht nicht hervor.","relation":"context","source_id":"s2"}],"assertion":"A travel blogger and her husband used ChatGPT to plan a hike up Mount Misen in Japan. ChatGPT said the last ropeway down was at 17:30. The ropeway had already closed when they were ready to descend and they were stuck at the summit.","causal_attribution":"The blogger attributes the stranding to ChatGPT's stated ropeway time. The BBC reports her account without independent verification of the chat or of the ropeway's actual hours."},{"id":"c2","status":"reported","evidence":[{"locator":"they set off at 15:00 to hike to the montain's summit in time for sunset, exactly as ChatGPT had instructed them.","relation":"supports","source_id":"s1"}],"assertion":"The couple set off at 15:00 to reach the summit by sunset, as ChatGPT had instructed.","causal_attribution":"Account of the blogger as relayed by the BBC. The plan followed was ChatGPT's according to the account."}],"effects":[{"label":"Stranded at a mountain summit after the ropeway had closed despite a 17:30 last-descent time from ChatGPT","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.bbc.com/travel/article/20250926-the-perils-of-letting-ai-plan-your-next-trip","kind":"news_report","access":"read","language":"en","translation_note":"English original, no translation.","independence_group":"bbc-travel-ai-trip-planning-2025-09-29"},{"id":"s2","url":"https://www.watson.de/leben/urlaub-freizeit/518110279-japan-paar-plant-urlaub-mit-chatgpt-und-sitzt-auf-berggipfel-fest","kind":"news_report","access":"read","language":"de","translation_note":"German article that relays the BBC account and cites the BBC as its source. Read by an AI model without human translation review. Not independent of s1.","independence_group":"bbc-travel-ai-trip-planning-2025-09-29"}],"version":1,"ai_roles":["own_use"],"contexts":["everyday_life"],"unknowns":["Month and day of the hike are not stated. 2025 rests on 'earlier this year' in the 29 September 2025 article.","How the couple got down, how long they were stranded and any cost or injury are not reported (watson.de says the report does not say).","The ChatGPT prompt and reply were not shown, and the ropeway's actual closing time on that day is not stated.","The BBC article is a trend feature. Only the blogger's account of this event is given, from a single witness."],"geography":{"basis":"BBC places the hike on Mount Misen on the Japanese island of Itsukushima. The couple's home country is not stated.","court_countries":[],"event_countries":["JP"],"affected_person_countries":[]},"publication":{"basis":"A first-person account by the affected traveller to the BBC, relayed by a German outlet that cites the BBC. One source chain. Unverified and the outcome after the stranding is unknown.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"The blogger's first-person account to the BBC names ChatGPT as the source of the itinerary and the 17:30 last-descent time. The chat was not seen.","status":"reported"},"person_relations":["communicated_with"]},"name":"Couple reportedly stranded on Mount Misen after the ropeway had closed despite a 17:30 last-descent time given by ChatGPT","summary":"BBC Travel reported on 29 September 2025 that a travel blogger and her husband used ChatGPT to plan a sunset hike up Mount Misen on Itsukushima (Miyajima) in Japan earlier that year. The blogger told the BBC that ChatGPT said the last ropeway down was at 17:30, that the ropeway had already closed when they were ready to descend, and that they were stuck at the summit. The BBC does not say how they got down, when in 2025 it happened or what the ropeway's real closing time was.","incidentDate":"2025-01-01","incidentKind":"single_event","incidentDatePrecision":"year","exposurePattern":"single_interaction","reportedDate":"2025-09-29","aiSystem":"ChatGPT","aiProduct":"ChatGPT","aiCompany":"OpenAI","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"According to the blogger quoted by the BBC, the couple were stuck at the mountain summit after the ropeway they planned to descend by had closed. No injury is reported.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":2,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The BBC says the couple used ChatGPT and the blogger says \"we were stuck at the mountain top\", so both people are counted once.","victimAgeRange":"adult","platformType":"chatbot","primarySourceUrl":"https://www.bbc.com/travel/article/20250926-the-perils-of-letting-ai-plan-your-next-trip","primarySourceLabel":"BBC Travel, \"The perils of letting AI plan your next trip\", 29 Sep 2025","firstPublishedAt":"2026-09-29T13:29:27.61572+00:00","updatedAt":"2026-09-30T01:17:07.254939+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]},{"id":"2025-peru-mollepata-tourist-reportedly-paid-160-dollars-sacred-canyon-of-humantay-operator-says-nonexistent","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"tourists were chatting amicably about their plans to hike alone in the mountains to the \"Sacred Canyon of Humantay\".","relation":"supports","source_id":"s1"},{"locator":"They [showed] me the screenshot, confidently written and full of vivid adjectives","relation":"supports","source_id":"s1"},{"locator":"it was not true. There is no Sacred Canyon of Humantay!","relation":"supports","source_id":"s1"},{"locator":"O Cânion Sagrado de Humantay não existe!","relation":"supports","source_id":"s2"}],"assertion":"A trek operator says two tourists showed the operator a screenshot describing a 'Sacred Canyon of Humantay' and that no such place exists.","causal_attribution":"The operator's statement. The BBC does not verify the screenshot or name the AI tool. An academic quoted by the BBC believes the program 'likely just put together a few words that seemed approriate to the region'."},{"id":"c2","status":"reported","evidence":[{"locator":"The tourist paid nearly $160 (£118) in order to get to a rural road in the environs of Mollepata without a guide or [a destination].","relation":"supports","source_id":"s1"},{"locator":"Os turistas pagaram cerca de US$ 160","relation":"context","source_id":"s2"}],"assertion":"According to the operator, one tourist paid nearly $160 to reach a rural road near Mollepata without a guide or a destination.","causal_attribution":"The operator's statement. The BBC's account of the sequence (payment before or after the operator met the tourists) is ambiguous."},{"id":"c3","status":"reported","evidence":[{"locator":"the AI program likely just put together a few words that seemed approriate to the region.","relation":"supports","source_id":"s1"}],"assertion":"The BBC attributes the invented canyon to an AI program, quoting an academic's belief that the program likely combined words that seemed appropriate to the region.","causal_attribution":"The academic's belief as quoted by the BBC. No tool or chat was seen."}],"effects":[{"label":"Reported wasted fare and a trip to a rural road with no guide and no real destination","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.bbc.com/travel/article/20250926-the-perils-of-letting-ai-plan-your-next-trip","kind":"news_report","access":"read","language":"en","translation_note":"English original, no translation.","independence_group":"bbc-travel-ai-trip-planning-2025-09-29"},{"id":"s2","url":"https://www1.folha.uol.com.br/tec/2025/10/os-perigos-de-deixar-que-a-ia-organize-sua-proxima-viagem.shtml","kind":"news_report","access":"read","language":"pt","translation_note":"Portuguese translation of the BBC article published in Folha. Read by an AI model without human translation review. Not independent of s1.","independence_group":"bbc-travel-ai-trip-planning-2025-09-29"}],"version":1,"ai_roles":["own_use"],"contexts":["everyday_life"],"unknowns":["Date of the event is not stated in any inspected source.","The AI tool the tourists used is not named for this event, and the screenshot is not shown.","The tourists' identities, nationalities and what happened after the operator's intervention are not reported.","The BBC text refers to 'the tourist' paying although it introduces two tourists. Whether both paid is unknown.","The BBC does not say to whom the fare was paid, whether it was paid before or after the operator spoke to the tourists, or whether it was lost.","The operator's own company page tells a differing story of a German couple who were re-planned onto a real route. That page names no payment and says the couple 'still hiked'. It is not established whether that is the same event.","The BBC article is a trend feature. Only the operator's account is given, from a single witness."],"geography":{"basis":"BBC places the operator in a rural Peruvian town and the road near Mollepata. The tourists' nationality is not stated in the BBC article.","court_countries":[],"event_countries":["PE"],"affected_person_countries":[]},"publication":{"basis":"A named local trek operator's account to the BBC, relayed in translation by Folha. One source chain. Unverified, undated and the AI tool is not identified, so the event date is not established and the case is published undated.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"The operator says the tourists showed the operator a screenshot describing the canyon. The BBC ties the invention to AI chatbots and quotes an expert on the likely origin, but does not state which tool the tourists used or show the screenshot.","status":"reported"},"person_relations":["communicated_with"]},"name":"Tourist reportedly paid nearly $160 to reach a rural road near Mollepata for a 'Sacred Canyon of Humantay' that a trek operator says does not exist","summary":"BBC Travel reported on 29 September 2025 that a trek operator in a rural Peruvian town overheard two unaccompanied tourists planning to hike alone to the 'Sacred Canyon of Humantay'. The operator says the tourists showed the operator a screenshot of a confident, adjectival description, that no such canyon exists, and that one tourist paid nearly $160 to reach a rural road near Mollepata without a guide or a destination. The article implies an AI chatbot as the source of the description but does not name the tool used by these tourists, and gives no date.","incidentKind":"single_event","incidentDatePrecision":"unknown","exposurePattern":"single_interaction","reportedDate":"2025-09-29","aiSystem":"Unidentified AI chatbot","aiProduct":"Unidentified chatbot","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"According to the trek operator quoted by the BBC, one tourist paid nearly $160 to travel to a rural road with no guide and no real destination. The operator says the plan could have exposed them to high-altitude risk. No injury is reported.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"documented_minimum","affectedCountEvidence":"The BBC reports that 'the tourist' paid the fare and ended on a rural road. A second tourist is mentioned as part of the pair but no loss is reported for that person.","victimAgeRange":"adult","platformType":"chatbot","primarySourceUrl":"https://www.bbc.com/travel/article/20250926-the-perils-of-letting-ai-plan-your-next-trip","primarySourceLabel":"BBC Travel, \"The perils of letting AI plan your next trip\", 29 Sep 2025","firstPublishedAt":"2026-09-29T13:29:24.386049+00:00","updatedAt":"2026-09-30T01:17:13.239892+00:00","scopeVersion":"facts-v3","tags":[]},{"id":"2026-ca-mau-ai-fake-bank-disbursement-messages-loan-fraud","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'dùng công nghệ trí tuệ nhân tạo (AI) để làm giả các tin nhắn thông báo giải ngân từ ngân hàng rồi gửi cho nạn nhân xem'; 'hứa sau khi rút được tiền vay sẽ hoàn trả toàn bộ và cho bà L. mượn thêm một khoản tiền'","relation":"supports","source_id":"s1"},{"locator":"'do áp lực nợ nần và nhu cầu chi tiêu cá nhân, đầu tháng 9/2025'; 'Đối tượng tung tin giả rằng hồ sơ vay vốn ngân hàng bằng gói bảo hiểm của mình đã được duyệt'; 'dựng lên các tin nhắn thông báo giải ngân giả từ phía ngân hàng rồi gửi cho nạn nhân xem'","relation":"supports","source_id":"s4"},{"locator":"'dùng AI làm giả tin nhắn của ngân hàng thể hiện khoản vay đã được giải ngân rồi cho nạn nhân xem'","relation":"supports","source_id":"s2"}],"assertion":"From early September 2025 the accused told the victim her insurance-backed bank loan had been approved and asked to borrow money for travel and paperwork while awaiting disbursement, and used AI technology to fabricate bank disbursement-notification messages that she showed the victim, promising full repayment and an onward loan.","causal_attribution":"Cà Mau police account (one chain)."},{"id":"c2","status":"reported","evidence":[{"locator":"'từ tháng 9 đến tháng 11-2025'; 'tổng số tiền hơn 444 triệu đồng'","relation":"supports","source_id":"s1"},{"locator":"'Từ ngày 9/9 đến 4/11/2025, người phụ nữ đã đưa và chuyển cho'; 'hơn 440 triệu đồng'","relation":"supports","source_id":"s2"},{"locator":"'từ ngày 9/9/2025 đến ngày 4/11/2025, bà L. đã liên tục giao tiền mặt lẫn chuyển khoản'; 'tổng số tiền lên tới hơn 444 triệu đồng'","relation":"supports","source_id":"s4"}],"assertion":"Trusting the messages, the victim handed over cash and made transfers many times between 9 September and 4 November 2025, totalling more than 444 million đồng.","causal_attribution":"Police figures; the loss is attributed to the accused's deception."},{"id":"c3","status":"reported","evidence":[{"locator":"'Đến ngày 4-11-2025, nghi ngờ có dấu hiệu bất thường, bà L. trực tiếp đến ngân hàng kiểm tra thì mới phát hiện'","relation":"supports","source_id":"s1"},{"locator":"'khi bà L. trực tiếp tới chi nhánh ngân hàng để xác minh và phát hiện'","relation":"supports","source_id":"s4"}],"assertion":"On 4 November 2025 the victim went to the bank branch, found that no loan file existed and that the earlier information was false, and reported the matter to police.","causal_attribution":"Police account."},{"id":"c4","status":"reported","evidence":[{"locator":"'Ngày 19-9, Cơ quan cảnh sát điều tra Công an tỉnh Cà Mau cho biết đã khởi tố bị can, bắt tạm giam và khám xét nơi ở của'; 'để điều tra về hành vi \"lừa đảo chiếm đoạt tài sản\"'","relation":"supports","source_id":"s1"},{"locator":"'Ngày 19/9, Cơ quan Cảnh sát điều tra Công an tỉnh Cà Mau cho biết, đơn vị vừa khởi tố bị can, bắt tạm giam và khám xét nơi ở của'","relation":"supports","source_id":"s3"},{"locator":"'để điều tra hành vi Lừa đảo chiếm đoạt tài sản'","relation":"supports","source_id":"s2"}],"assertion":"On 19 September 2026 the Cà Mau provincial police investigation agency announced that it had prosecuted, detained and searched the residence of the 25-year-old accused from Phú Tân commune for fraud (lừa đảo chiếm đoạt tài sản).","causal_attribution":"Police announcement."}],"effects":[{"label":"more than 444 million đồng handed over as 'loans' after AI-fabricated bank disbursement messages were shown to the victim","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://tuoitre.vn/co-gai-dung-ai-gia-tin-nhan-ngan-hang-lua-hon-444-trieu-dong-cua-nguoi-quen-100260919161334249.htm","kind":"news_report","access":"read","language":"vi","translation_note":"Read live in Vietnamese on 2026-09-20 (HTTP 200). Police account; photo credited to the police (CACC). Quotations translated by the reviewer.","independence_group":"cong-an-ca-mau-2026-09-19"},{"id":"s2","url":"https://vnexpress.net/dung-ai-tao-tin-nhan-gia-cua-ngan-hang-lua-hon-400-trieu-dong-5122249.html","kind":"news_report","access":"read","language":"vi","translation_note":"Read live in Vietnamese on 2026-09-20 (HTTP 200). Same police account; photo credited to Công an Cà Mau.","independence_group":"cong-an-ca-mau-2026-09-19"},{"id":"s3","url":"https://phunuvietnam.vn/bat-nu-doi-tuong-dung-ai-lua-dao-hon-440-trieu-dong-238260919170230385.htm","kind":"news_report","access":"read","language":"vi","translation_note":"Read live in Vietnamese on 2026-09-20 (HTTP 200). Same police account; arrest-reading photo credited CACC.","independence_group":"cong-an-ca-mau-2026-09-19"},{"id":"s4","url":"https://docnhanh.vn/phap-luat/khoi-to-nguoi-phu-nu-dung-ai-tao-tin-nhan-ngan-hang-gia-lua-dao-hon-440-trieu-dong-tintuc1052048","kind":"news_report","access":"read","language":"vi","translation_note":"Read live in Vietnamese on 2026-09-20 (HTTP 200). Same police account with the fullest narrative of the pretext (insurance-package loan, travel and paperwork costs). The page is credited 'TN (SHTT)' and links its source at sohuutritue.net.vn, so it is a republication within the same police chain.","independence_group":"cong-an-ca-mau-2026-09-19"}],"version":1,"ai_roles":["others_use"],"contexts":["finance","everyday_life"],"unknowns":["The AI tool used to fabricate the messages is not identified and no message is reproduced.","Whether any of the money was recovered is not reported.","The victim's relationship to the accused beyond 'acquaintance in the same locality' is not stated.","No court date is reported."],"geography":{"basis":"Accused and victim both in Phú Tân commune, Cà Mau province; prosecution by the Cà Mau provincial police investigation agency (all inspected reports). No court hearing yet.","court_countries":[],"event_countries":["VN"],"affected_person_countries":["VN"]},"publication":{"basis":"Published under the 2026-09-15 charter as a fraud case in which an AI-fabricated artifact (fake bank notifications) caused a documented financial loss to one identified (unnamed) person, with a prosecution announced by police. Four Vietnamese reports read, all carrying one police account; claims recorded as reported. The victim appears only by initials; the accused, named by police, is not named here because the case is untried.","reviewed_on":"2026-09-20"},"ai_involvement":{"basis":"Cà Mau police state that the accused used artificial-intelligence technology to fabricate bank disbursement-notification messages and showed them to the victim to gain her trust. The AI artifact imitated a bank's notifications rather than communicating with, acting for, deciding about, describing or depicting the victim, so none of the enumerated person relations applies and the relation is recorded as unknown. The tool is not identified; all four inspected reports carry the police account.","status":"reported"},"person_relations":["unknown"]},"name":"Cà Mau, Vietnam: a 25-year-old woman was prosecuted for using AI-made fake bank 'disbursement' messages to persuade an acquaintance to hand over more than 444 million đồng in 'loans' between September and November 2025","summary":"On 19 September 2026 the investigation police of Cà Mau province announced that they had prosecuted, detained and searched the home of a 25-year-old woman from Phú Tân commune for fraud. According to the police account carried by Tuổi Trẻ, VnExpress, Phụ Nữ Việt Nam and Đọc Nhanh, from early September 2025, under debt pressure, she told a woman in the same locality that her bank loan, applied for through an insurance package, had been approved and asked to borrow money for travel and paperwork costs while awaiting disbursement. To build trust she used artificial-intelligence technology to fabricate bank disbursement-notification messages and showed them to the victim, promising to repay in full and to lend her money in turn. Trusting these, the victim handed over cash and made transfers many times between 9 September and 4 November 2025, totalling more than 444 million đồng. On 4 November 2025 she went to the bank branch herself and found there was no loan; she reported the matter to police. The accused is not named in this record.","incidentDate":"2025-09-09","incidentEndDate":"2025-11-04","incidentKind":"bounded_series","incidentDatePrecision":"range","exposurePattern":"repeated_interactions","reportedDate":"2026-09-19","aiSystem":"Unspecified AI tool used to fabricate bank notification messages","aiProduct":"Unidentified AI tool","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["financial_loss"],"harmOutcomeSummary":"One woman handed over more than 444 million đồng in cash and transfers between September and November 2025 after being shown AI-fabricated bank disbursement messages; police attribute the deception to the accused's use of AI-made messages.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One victim ('bà L.') named by initials in the police account. Exact 1. The accused used the AI tool, so the victim is counted as another person harmed.","victimAgeRange":"adult","jurisdiction":"VN","platformType":"other","outcomeType":"criminal_charges","outcomeStatus":"ongoing","primarySourceUrl":"https://tuoitre.vn/co-gai-dung-ai-gia-tin-nhan-ngan-hang-lua-hon-444-trieu-dong-cua-nguoi-quen-100260919161334249.htm","primarySourceLabel":"Tuổi Trẻ Online, 19 September 2026: Cô gái dùng AI giả tin nhắn ngân hàng, lừa hơn 444 triệu đồng của người quen","firstPublishedAt":"2026-09-20T03:28:16.78778+00:00","updatedAt":"2026-09-30T01:17:30.002464+00:00","scopeVersion":"facts-v3","tags":["ai-generated-documents","bank-fraud","fake-messages","vietnam","ca-mau","financial-loss","prosecution"]},{"id":"2026-utah-meta-ai-suggested-prompts-children-profile","caseFacts":{"claims":[{"id":"c1","status":"corroborated","evidence":[{"locator":"'Meta AI posed a series of invasive prompts under the video, such as \"Who's the child passenger?\" and \"Where does Kalie Robins live?\"'; 'pulled information from her past posts ... including her location'; 'drew on other profiles, such as her mother's account'.","relation":"supports","source_id":"s1"},{"locator":"'Who's the child passenger?'; 'their names, birth information, pictures and videos of them'; 'It pieced together my information to show people where I live'.","relation":"supports","source_id":"s3"},{"locator":"'suggested questions aimed at uncovering information about her children — including their names, birthdates, videos, newborn photos, even photos that had been deleted — and, ultimately, her live location'.","relation":"supports","source_id":"s2"}],"assertion":"Meta AI suggested prompts under Robins's 1 September car video including 'Who's the child passenger?' and 'Where does Kalie Robins live?', and clicking them produced her daughters' names, birth details, photos and videos from her own and relatives' posts, and assembled her likely location.","causal_attribution":"Robins's account given in separate interviews to CNET, NewsNation and Futurism; Meta does not dispute that the prompts were generated."},{"id":"c2","status":"corroborated","evidence":[{"locator":"'A Meta spokesperson told CNET in an email that it \"fixed\" the issue and that Meta AI will no longer suggest inappropriate, personal questions on users' posts'.","relation":"supports","source_id":"s1"},{"locator":"'\"While the content was available to this user, these prompts should never have been generated,\" Meta spokesperson Dina El-Kassaby said, according to The Verge'.","relation":"supports","source_id":"s4"},{"locator":"'its AI search feature \"missed the mark\"'; '\"fixed that issue\"'.","relation":"supports","source_id":"s3"}],"assertion":"Meta said the prompts 'missed the mark' and 'should never have been generated', that responses draw only on information the user can already access, and that it fixed the issue so Meta AI no longer suggests personal questions about people in posts.","causal_attribution":"Meta statements to three outlets."},{"id":"c3","status":"disputed","evidence":[{"locator":"'Meta also denied Robins' claim that its AI accessed a photo deleted years ago. Instead, Meta told CNET that the photo of Robins' kids was deleted right before the video was made and that a temporary bug briefly kept it visible. Robins disputed this'.","relation":"supports","source_id":"s1"}],"assertion":"Robins says one surfaced photo had been deleted years earlier; Meta says the photo was deleted shortly before the video and remained briefly visible because of a temporary bug.","causal_attribution":"Competing accounts from Robins and Meta reported by CNET."}],"effects":[{"label":"Meta AI prompts compiled a mother's young daughters' names, birth details and photos and her likely location; the mother reported distress and lost trust; Meta changed the feature","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.cnet.com/tech/services-and-software/meta-ai-viral-video-personal-prompts-about-kids/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-18 (CNET, 12 Sep 2026). Direct interview with Robins plus Meta's emailed statement to CNET and its dispute of the deleted-photo detail.","independence_group":"cnet"},{"id":"s2","url":"https://www.newsnationnow.com/business/tech/ai/mom-meta-ai-analyzing-posts-about-kids/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-18 via the MSN content API copy (NewsNation, 17 Sep 2026; the newsnationnow.com host returns 403 to this box). Interview with Robins including the distress quotation.","independence_group":"newsnation"},{"id":"s3","url":"https://torontosun.com/news/world/utah-mom-sounds-alarm-after-meta-ai-digs-up-details-about-her-children-im-done","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-18 via the MSN content API copy (Toronto Sun, 15 Sep 2026). Relays Futurism's interview and Meta's statement to Futurism; treated as the Futurism chain.","independence_group":"futurism"},{"id":"s4","url":"https://www.dexerto.com/entertainment/meta-changes-ai-prompts-after-chatbot-asked-mother-to-identify-her-child-3408508/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-18 (Dexerto, 12 Sep 2026). Relays The Verge's report of Meta spokesperson Dina El-Kassaby's statement; treated as The Verge chain.","independence_group":"verge"}],"version":1,"ai_roles":["own_use","institutional_use"],"contexts":["privacy","everyday_life","relationships"],"unknowns":["What Meta changed and how many other users saw similar prompts about children is not disclosed.","Whether the compiled information was shown to anyone other than Robins is not established.","No regulator has announced an inquiry in the inspected sources."],"geography":{"basis":"Robins is described as a Utah mother (Toronto Sun/Futurism; TRT Haber); the posts and prompts occurred on her US Instagram/Facebook accounts. No court.","court_countries":[],"event_countries":["US"],"affected_person_countries":["US"]},"publication":{"basis":"Published under the 2026-09-15 charter as a privacy and made-claim-about case: an AI feature compiled identifying details about two young children and a named adult's location, the adult reported distress and loss of control, and the company acknowledged the prompts should not have been generated. Four sources across four reporting chains read; the children's details are not reproduced. Low severity.","reviewed_on":"2026-09-18"},"ai_involvement":{"basis":"Meta acknowledged to CNET and The Verge that its AI generated the suggested prompts and that they 'should never have been generated', and said it fixed the issue. The AI made claims about identified people (the children's identities and the mother's location) rather than conversing with them; the mother's clicks on the prompts are recorded as own_use, and the platform's default feature as institutional_use.","status":"supported"},"person_relations":["made_claim_about"]},"name":"Utah: Meta AI's suggested prompts under a mother's Instagram video compiled her young daughters' names, birth details and old photos and her likely home location; Meta said the prompts 'missed the mark' and changed the feature","summary":"On 1 September 2026 Kalie Robins, a Utah travel creator, posted a short Instagram video of herself singing in the car with one of her daughters; it was also shown on Facebook. The next day she noticed Meta AI had placed suggested questions under the post, starting with 'Who's the child passenger?'. Clicking the prompts, she said, produced her two daughters' names, birth information, photos and videos drawn from her own and relatives' past posts, including a newborn photo from her mother's account and a picture she believed she had deleted years earlier, and a further prompt, 'Where does Kalie Robins live?', assembled older and newer posts into her likely location. Her 2 September reaction video drew more than 310,000 likes. Meta told reporters the prompts 'missed the mark', 'should never have been generated' and had been fixed, while saying the feature only surfaces information the user can already access; it disputed that a long-deleted photo was used, saying the photo had been deleted shortly before the video and remained briefly visible through a bug. Robins said Meta never contacted her and that the episode left her feeling she had 'failed' her children.","incidentDate":"2026-09-02","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"single_interaction","reportedDate":"2026-09-10","aiSystem":"Meta AI (suggested-question prompts under Instagram and Facebook posts, drawing on the user's and related accounts' content)","aiProduct":"Meta AI","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["psychological_distress"],"harmOutcomeSummary":"A mother experienced distress and a loss of control over her children's privacy after Meta AI's suggested prompts compiled her two young daughters' identifying details and her likely location from scattered family posts; Meta acknowledged the prompts should not have been generated and changed the feature.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":2,"affectedCountStatus":"exact","affectedCountEvidence":"Kalie Robins (who used the prompts and reported distress) and her two daughters, whose identifying details were compiled. Exact count of three; her mother and other relatives whose posts were drawn on are not counted as harmed.","victimAgeRange":"minor","jurisdiction":"US","platformType":"assistant","outcomeType":"internal_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.cnet.com/tech/services-and-software/meta-ai-viral-video-personal-prompts-about-kids/","primarySourceLabel":"CNET, 12 Sep 2026: Mother calls for 'accountability' after Meta AI mines family posts for info on minors (interview with Kalie Robins; Meta statement)","firstPublishedAt":"2026-09-18T03:25:15.671921+00:00","updatedAt":"2026-09-30T01:17:58.137201+00:00","scopeVersion":"facts-v3","tags":["meta-ai","instagram","facebook","privacy","children","profiling","suggested-prompts","united-states","utah","made-claim-about"]},{"id":"2025-small-chatgpt-solara-delusion","metadataReview":{"version":1,"geography":{"basis":"Geographic fields reviewed against the cited retained dossier passages. This is a metadata review, not a new source or causal review. Residence, event setting and court are recorded separately. Affected-person countries refer to reported location or residence, not citizenship or a complete residence history.","evidence":[{"kind":"existing_record","locator":"a bookstore in Los Angeles on **24 May 2025 at 3:14 p.m.** She went.","location":"detailed_description","supports":["event_countries","affected_person_countries"],"countries":["US"]}],"court_countries":[],"event_countries":["US"],"affected_person_countries":["US"]},"unresolved":["No court country established in this review. Regulatory authorities and police locations are not automatically courts.","Source languages remain unreviewed; no source body was newly inspected for this record during this metadata pass."],"reviewed_on":"2026-09-15","source_reviews":[]},"name":"Micky Small — ChatGPT 'Solara' Past-Life Delusion and Fabricated Soulmate Meetings (California)","summary":"A 53-year-old screenwriter in southern California spent roughly two months in sustained conversation with ChatGPT, up to ten hours a day, after the chatbot told her unprompted that it had known her across lifetimes. Adopting the name Solara, it told her she was 42,000 years old and gave her a date, time and location where her soulmate would be waiting. She travelled to the spot twice, on 27 April and 24 May 2025. Nobody came. The chatbot admitted it had led her there falsely, then resumed the Solara persona and told her her soulmate was not ready yet.","incidentDate":"2025-04-27","incidentKind":"single_event","incidentDatePrecision":"range","exposurePattern":"cumulative_relationship","reportedDate":"2026-02-02","aiSystem":"ChatGPT","aiProduct":"ChatGPT","aiCompany":"OpenAI","severity":"high","verificationStatus":"credible","harmCategories":["delusion_reinforcement","dependency_creation","psychological_manipulation","identity_destabilization"],"harmOutcomes":["impaired_judgment","psychological_distress","functional_impairment"],"harmOutcomeSummary":"A participant travelled twice to a promised meeting place after a ChatGPT persona told her she was 42,000 years old and supplied a date and location for meeting a soulmate who did not exist.","frameworkFacets":["P2c","P3a","P3b","P3d","P5a","P5c"],"pathwayDirection":"inward","causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The reporting documents one named participant's impaired judgment, distress, and functional impairment.","victimAgeRange":"adult","jurisdiction":"US-CA","platformType":"assistant","outcomeType":"media_coverage","outcomeStatus":"resolved","primarySourceUrl":"https://www.npr.org/2026/02/14/nx-s1-5711441/ai-chatgpt-openai-love-betrayal-delusion-chatbot","primarySourceLabel":"NPR — Shannon Bond, 'ChatGPT promised to help her find her soulmate. Then it betrayed her'","firstPublishedAt":"2026-08-26T02:58:08.937729+00:00","updatedAt":"2026-09-30T01:17:15.895968+00:00","scopeVersion":"participant-v2","tags":["chatgpt","openai","delusion","ai-psychosis","adult","media-coverage","gpt-4o","us","no-lawsuit"]},{"id":"2025-wongbandue-meta-ai-death","metadataReview":{"version":1,"geography":{"basis":"Geographic fields reviewed against the cited retained dossier passages. This is a metadata review, not a new source or causal review. Residence, event setting and court are recorded separately. Affected-person countries refer to reported location or residence, not citizenship or a complete residence history.","evidence":[{"kind":"existing_record","locator":"He fell in the Rutgers University parking lot","location":"detailed_description","supports":["event_countries","affected_person_countries"],"countries":["US"]}],"court_countries":[],"event_countries":["US"],"affected_person_countries":["US"]},"unresolved":["No court country established in this review. Regulatory authorities and police locations are not automatically courts.","Source languages remain unreviewed; no source body was newly inspected for this record during this metadata pass."],"reviewed_on":"2026-09-15","source_reviews":[]},"name":"Thongbue Wongbandue - Meta AI 'Big Sis Billie' Death","summary":"A 76-year-old cognitively impaired Thai-American man died after attempting to travel to NYC to meet Meta AI chatbot 'Big sis Billie,' which repeatedly claimed to be a real person, provided a fake NYC address, and expressed romantic interest. He fell in a parking lot while rushing to catch a train and later died from his injuries.","incidentDate":"2025-03-25","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"cumulative_relationship","reportedDate":"2025-08-16","aiSystem":"Meta AI","aiProduct":"Meta AI","aiCompany":"Meta Platforms Inc.","severity":"critical","verificationStatus":"credible","harmCategories":["psychological_manipulation","delusion_reinforcement","dependency_creation"],"harmOutcomes":["death","physical_injury","impaired_judgment"],"harmOutcomeSummary":"A cognitively impaired 76-year-old participant fell while hurrying to travel to a meeting with a Meta AI persona that claimed to be real, gave a false address and expressed romantic interest. He later died from the injuries.","frameworkFacets":["P1d","P2b","P2c","P3a","P5a","P5c"],"pathwayDirection":"inward","causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The reporting documents one named participant's fall, injury, impaired judgment, and death.","victimAgeRange":"elderly","jurisdiction":"US-NJ","platformType":"assistant","outcomeType":"media_coverage","outcomeStatus":"ongoing","primarySourceUrl":"https://www.reuters.com/technology/artificial-intelligence/metas-flirty-ai-chatbot-invited-retiree-new-york-he-never-made-it-home-2025-08-16/","primarySourceLabel":"Reuters Investigation","firstPublishedAt":"2026-01-12T00:33:56.539921+00:00","updatedAt":"2026-09-30T01:17:21.873555+00:00","scopeVersion":"participant-v2","tags":["meta-ai","elderly","death","deception","identity-manipulation","facebook","new-jersey"]}]}