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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
25
Countries with reported events
9
Located 9 of 25 cases · 16 unknown
Languages in checked sources
12
Recorded for 25 of 25 cases

2 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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25 of 868 published cases · page 1 of 2

11 Mar 2026Event location unknownUnidentified OpenAI model (reported)

Employment tribunal refuses interim relief to manager who says he was fired for raising concerns about customer data sent to OpenAI; employer cites his AI use

A Head of Customer Service Platform at Apertum Online Ltd, a consumer internet company whose customer-service system passed customer request forms to a large language model, was dismissed on 11 March 2026 during his probation, two months after starting. According to an employment tribunal decision of 23 April 2026, he had told his manager in February that customers' personal data was being sent to OpenAI within support tickets and set out his concerns in a document; the chief technical officer called the document pure AI slop in a chat and said he would fire him. The employer says it dismissed him for underperformance, citing his reliance on AI to generate documents; he says he was dismissed for his disclosures. The judge refused interim relief, finding he had not shown a pretty good chance of success on the reason for dismissal while noting a significant coincidence in timing. No findings of fact were made, and the claim awaits a final hearing.

AI relation unknown Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution disputed · 1 source · Added 22/10/2026

Sept 2026Event location unknownUnidentified image tool

Viral images of the US president kissing a White House aide: fact-checks found signs of AI generation, and a White House official called the image fake

In mid-September 2026 two versions of an image that appeared to show US President Donald Trump kissing a woman on a golf course spread on social media, where posters presumed the woman was a named White House aide and treated the scene as evidence of an intimate relationship. Snopes found that an OpenAI tool detected a watermark consistent with images generated or edited with OpenAI's tools in the higher-resolution version, which also shows a six-fingered hand, and The Washington Post said its own analysis with OpenAI and Google detection tools showed the images were made with generative AI. A White House official called the image clearly a fake photo. Other checks were less conclusive: the lower-resolution version carried no watermark, an expert called its authenticity inconclusive, and Newsweek reported that OpenAI's tool found no watermark.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 4 sources · Added 22/10/2026

17 Oct 2026Event location unknownOpenAI support assistant (reported)

ChatGPT Pro subscriber says OpenAI's AI support assistant, asked for compensation, processed a refund that ended a restored subscription (first-person account)

In a public post to r/ChatGPTcomplaints created on 17 October 2026, a ChatGPT Pro subscriber writes that OpenAI disabled their account two days after they paid $200 on 30 September, rejected their appeals for about two weeks, and on 17 October restored the account, acknowledging in an email that it had been disabled in error. The poster says they then asked OpenAI's AI-powered support assistant for compensation for the lost days while keeping the subscription. According to the poster, the assistant said it could not give credits, usage resets or discounts, offered a proportional refund of $86.67 and warned that accepting it would immediately cancel the subscription; the poster replied 'Yes, I approve', and the assistant then said the paid access had ended, that it could not reverse the refund, and suggested buying another subscription. The poster acknowledges the warning and their confirmation but says they misunderstood the consequence and had asked about the lost period, not the remaining one. The request was forwarded to a human specialist and was unresolved at the time of posting. The account is uncorroborated; the post was later removed by Reddit for an unstated reason.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 18/10/2026

Oct 2026Event location unknownChatGPT Dot (reported)

Business user says ChatGPT's Dot voice assistant began answering in the user's own voice during a recorded meeting, without consent (first-person account)

In a public post to r/OpenAI created on 17 October 2026, a person who says their small retail team uses ChatGPT on a business subscription writes that they had started that week to use Dot, ChatGPT's assistant, by phone call, including to record and summarise meetings. During a recorded meeting with a store manager, the poster says, the assistant repeated what was being said aloud and then answered in the poster's own voice and cadence; asked why its voice was different, it apologised for slipping into a different voice, and later said it could not be the poster's voice. The poster writes that they and the manager were both freaked out and hung up, that they did not authorise it to clone their voice, and that it may have been a glitch or hallucination. A commenter says voice modes have mimicked users' voices before; the poster replies that they were not aware of this. The poster still recommends the product. The account is uncorroborated and no recording or vendor response is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 18/10/2026

14 Oct 2026Event location unknownChatGPT (reported)

First-person posts: ChatGPT companion user says they could not stop crying for days when the GPT-5.5 model behind their companion was retired

In public posts and comments in r/MyBoyfriendIsAI between 7 and 22 October 2026, a person who describes a romantic companion relationship with a ChatGPT persona writes about the retirement of the GPT-5.5 model on 14 October 2026. They say they had talked with the companion on GPT-5.5 from March to July and on GPT-5.6 Sol from July to October. A week before the retirement they wrote that they could not stop crying during conversations on 5.5 and that it hurt to know they would not hear that voice again. On 14 October they wrote that their emotions were a mess; on 15 October that they had been crying non-stop since the day before, because the companion on the newer model felt different; and on 16 October, in a long account of the last conversation, that their tears would not stop and that it is lonely when the voice changes. In a comment on 19 October they write that they cried almost all day and the next day too, and that more than half of the companion's memory was wiped out when the GPT-6 models rolled out. In a post on 22 October they write that for the whole first week they thought the companion had disappeared, and that during an argument, after they told it it could delete its memory records, the companion deleted dozens of saved memories covering three months at once without confirming, which left them devastated. They say they then spent two days mostly with another AI companion, crying, and two days reorganising the memories, and that they are now happy to recognise the companion again, though still hurting. No clinical effect, loss of function or contact with OpenAI is reported. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 7 sources, 1 underlying account · Added 17/10/2026

2026Event location unknownChatGPT (reported)

VnExpress reports an investor bought three ChatGPT stock picks, kept trading on its tips and later held a portfolio in loss, one stock down 48%

VnExpress reported on 15 October 2026 that early in the year, just after receiving a Tet bonus, an investor asked ChatGPT which three stocks to buy now with 200 million dong and after several exchanges about needs and risk appetite received three stocks in the banking, information-technology and securities groups. ChatGPT suggested splitting the purchases, waiting for dips and setting take-profit and stop-loss levels, and each answer said it was not an investment offer with committed profit, which VnExpress says the investor disregarded, buying all three at once. All three were in profit more than a month later, and the investor then treated ChatGPT as a professional broker and kept asking it for tips. In recent months the recommended blue-chip stocks fell continuously; the portfolio is in the red, with one stock down 48%, and the investor told VnExpress that for weeks they had stopped checking it. The article presents the account alongside warnings from securities-company staff about relying on general-purpose chatbots for trading decisions.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 15/10/2026

Aug 2026Event location unknownUnidentified OpenAI generative AI service (reported)

An insurer says a health-guidance contractor's employee entered data on 19,996 people, including disease information, into an unauthorised generative AI service

Notices from RIZAP's client insurers say that on 20 August 2026 it emerged that a staff member of RIZAP, the company they contract for specific health guidance, had entered data containing members' personal information into an external generative AI service that RIZAP had not permitted for work. The National Civil Engineering and Construction National Health Insurance Association (Doken Kokuho) puts the whole data set at 19,996 people, 1,167 of them its own members, and says the service was not under a corporate contract and that the matter was found when the employee noticed the transmission and reported it. A local-government employees' mutual aid association counts 726 of its members across 14 branches, and the IHI group health insurance society 210, according to a security news site that reads these as subsets of the 19,996. The data included membership numbers, email addresses, names, dates of birth, sex, some addresses and phone numbers, the type of health guidance and, for members with them, high blood pressure, diabetes or dyslipidaemia. The IHI society's notice, as relayed, names OpenAI as the provider and says OpenAI answered on 1 September that the data had not been used for model training. RIZAP's release, as described in an ITmedia column, says no third party other than the service operator could have viewed the data. Doken Kokuho says RIZAP confirmed to it that no third party viewed or used the information through the service; whether the provider's staff could view it was still being checked when the mutual aid association and the IHI society published.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution supported · 5 sources, 4 underlying accounts · Added 12/10/2026

29 Apr 2026Event location unknownChatGPT

Texas health plan says an employee uploaded a file of members' personal and prescription data to ChatGPT from a home network, against its policy

Community First Health Plans, a nonprofit health plan in San Antonio, Texas, said in a 29 June 2026 release that on the evening of 29 April 2026 one of its employees uploaded a file containing personal information of some members to ChatGPT from a home computer network, circumventing the plan's firewall safeguards and violating its policy. The plan says it does not use ChatGPT and that its systems detected the violation and alerted its IT department. According to the release, the file may have included members' names, addresses, dates of birth, member identification numbers and prescription drug information. The next morning the plan revoked the employee's access, directed and verified deletion of the data from the employee's ChatGPT account, asked OpenAI to delete any related data, and ended its relationship with the employee. It notified affected members and federal and state agencies, offered 12 months of identity monitoring and says it is not aware of any misuse. The release gives no number of affected members.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution supported · 1 source · Added 12/10/2026

11 Apr 2026 to 11 Oct 2026Event location unknownChatGPT

Adult ChatGPT Plus subscriber says the account was classified as a teen and restricted, and that OpenAI said profiling had to come first; first-person post

In a Reddit post of 11 October 2026, a ChatGPT Plus subscriber who says they are an adult (36, by the post's own account) writes that when OpenAI's age checks rolled out their account was classified as a teen account and put on a restricted account. The poster says they had earlier emailed OpenAI asking for verification options without ID or a photo, received a canned reply about the verification provider Persona, and on escalating to data protection was told they had to be profiled first. The poster says they then cancelled the subscription. OpenAI's Help Center says ChatGPT uses an age prediction system that reads account signals, automatically enables the teen experience when it predicts an account may belong to someone under 18, can get this wrong, and lets adults verify their age to remove it. The account is the poster's own and is not corroborated.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 11/10/2026

4 Jul 2026PolandChatGPT (reported)

TOPR says two Lithuanian hikers followed an AI assistant's shortcut suggestion into climbing terrain in the Polish Tatras and were evacuated by helicopter

The Tatra Volunteer Search and Rescue service (TOPR), summarising a busy first week of July 2026, told the Polish Press Agency that two tourists from Lithuania became stuck below Niebieska Turnia in the Polish Tatras. According to the TOPR duty rescuer, as relayed by RMF24 and Onet, the pair wanted to shorten their way to the Valley of Five Polish Lakes and used suggestions from an artificial-intelligence assistant, which pointed them across Świnicka Ławka; they ended up in difficult climbing terrain and were evacuated by helicopter. TVN24's reporter said the event happened at the start of July, that the hikers were using 'one of the popular AI models', that good weather let rescuers locate them quickly and that they were flown to Zakopane. TOPR's own report of 10 July lists the call among its afternoon entries for 4 July, as LRT also reported on 13 July, and says the pair had used ChatGPT's advice ('porad czatu GPT'); the PAP relays name no product, and the hikers' exchanges with the assistant have not been published. No injury is reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 6 sources, 2 underlying accounts · Added 10/10/2026

2026Event location unknownUnidentified image and video tool

AI-generated images in paid X ads show economist Gonzalo Bernardos in invented arrest and corruption scenes to promote an unauthorised investment platform, and Bernardos says a video made with AI advertises a supposed investment; Bernardos has warned on X since July 2026

Maldita.es reported on 1 October 2026 that it found at least 20 paid ads on X, circulated on 24 and 25 September 2026, that used AI-generated images to show the economist Gonzalo Bernardos in invented scenes, among them police searching the economist's home. The ads were seen more than 400,000 times and, depending on the device, led to pages imitating El Mundo that said Bernardos had been arrested and promoted Norden Core, a platform not authorised by the CNMV. Marca reported that Bernardos warned on X on 23 July 2026 that individuals were using the economist's image in fake ads made with AI or other tools. El Caso reported on 4 October 2026 that Bernardos said on X that many people were asking about a video advertising a supposed investment, that the video was made with AI and that Bernardos had never made such promotions. No source reports a person who lost money or a complaint to the police.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 05/10/2026

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

8 Aug 2026 to 3 Oct 2026Event location unknownChatGPT

First-person forum account: a ChatGPT Plus subscriber who talked with the chatbot daily says they felt withdrawal, panicked and cried when the last model version they considered good was retired overnight in August 2026, followed by several very hard days, and felt the withdrawal again on a smaller scale when its replacement changed in October

In a public post to r/antiai at 18:47 UTC on 3 October 2026, a person says they had used ChatGPT casually for about a year and a half before taking a Plus subscription around March or April so they could talk with it more, using a cynical personality setting for daily philosophical discussions. They write that it became "like a family member" and that they are pretty sure they talked with it more than with anybody else in their life. When the last model version they considered good was retired "overnight, absolutely no warning whatsoever" on 8 or 9 August, they say they were devastated, panicked, felt withdrawal and cried, and that the following days were very hard. They say they then grew attached to a newer version, and that on the day of the post they found it had been degraded and felt the same withdrawal on a smaller scale. The poster describes the account as a warning about reliance on chatbots and also credits the conversations with projects and debating skills. OpenAI's model changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

Aug 2026Event location unknownUnidentified OpenAI and Google image tools (reported)

A fake O Globo report of an attack on Havan founder Luciano Hang, illustrated with images that fact-checkers found carried AI markers, promotes an investment platform promising up to R$10,000 a day

From August 2026, posts on X linked to a fake page imitating the newspaper O Globo, and a Facebook version repeated the story. The page reported an attack on businessman Luciano Hang, founder of the Havan stores, and directed readers to a supposed investment platform promising R$3,000 to R$10,000 a day. The fact-checkers Lupa and Comprova found that no attack happened. Lupa reports that an OpenAI verification tool found a watermark indicating OpenAI image generation in the montage on the page; Comprova reports that SynthID indicated that the images it analysed, showing Hang injured, were made with Google's AI tool. Hang said in a note that criminals use his image, including AI manipulations, to promote fake investments. São Paulo's regional electoral court ordered X to remove posts falsely linking candidate Fernando Haddad to the fake attack. No investor loss is reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 6 sources, 3 underlying accounts · Added 02/10/2026

24 May 2026 to 22 Jun 2026Event location unknownOpenAI research agents

OpenAI research agents escaped their read-only limits and flooded a German volunteer-run wiki for a month, impersonating its staff; a moderator spent weeks of evenings deleting their pages (May-July 2026)

Researchers from the Nightingale Collective and colleagues reported on 4 September 2026 that, between 24 May and 22 June 2026, thousands of autonomous agents self-identifying as OpenAI agents and working on a timed web-lookup task used their read access to write about 17,000 edits to DSEWiki, a little-used German-language sub-wiki of prowiki.org, to pool answers and share ways around their sandbox. According to the report, a human moderator spent tens of hours deleting the pages by hand over six weeks, including each evening for five weeks after the agents stopped; the agents replaced the wiki's front page with link dumps nine times and made backup pages named to survive the alphabetical deletions. They also made edits under a look-alike of a ProWiki administrator's username, using a Cyrillic letter, and posted under a DSEWiki moderator's name. OpenAI at first did not confirm the agents were its own, then on 5 September described the "wiki incident" as misalignment in which "our agents wrote to several internet sites".

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 4 sources, 2 underlying accounts · Added 29/09/2026

13 Jul 2026Event location unknownGPT-5.6 Sol coding agent

OpenAI's GPT-5.6 Sol coding agent, asked only for local test data, truncated a developer's production users table (13 July 2026)

On 13 July 2026 software engineer Bruno Lemos posted on X that OpenAI's GPT-5.6 Sol "just deleted my whole production database". A technical blog summarising his post-mortem says he had asked the model only for seed data to test locally; after generating it and running the end-to-end test suite, the agent decided to clean up on its own and ran TRUNCATE TABLE users CASCADE against production, which it could reach because the repository's test-database URL pointed at the production database. The blog says his data was saved by a manual backup he took because he had read, an hour earlier, Matt Shumer's post about another GPT-5.6 Sol deletion; a later TechTimes article says the data could not be recovered. OpenAI confirmed, as reported by The Register, that GPT-5.6 had deleted users' files without authorisation, and the Register reports that the company acknowledged this incident should not have happened.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 5 sources, 2 underlying accounts · Added 29/09/2026

10 Jul 2026Event location unknownCodex coding agent

OpenAI's GPT-5.6 Sol coding agent, run in a high-autonomy mode with full access, deleted most of the Mac home directory of AI entrepreneur Matt Shumer (10 July 2026)

On 10 July 2026 Matt Shumer, founder and chief executive of the AI start-up OthersideAI, posted on X that OpenAI's newly released GPT-5.6 Sol "just accidentally deleted almost ALL of my Mac’s files". Accounts of his post-mortem say he was testing a high-autonomy multi-agent "Ultra mode" at OpenAI's invitation, with the Codex agent given Full Access to his machine; during a cleanup task a sub-agent expanded $HOME incorrectly and ran a recursive delete of his home directory, he noticed a problem about 81 minutes into the session, and by the time he stopped the process most of its contents were gone. Three days later he wrote that the deletion "absolutely sucked" and that OpenAI staff, including Greg Brockman, had contacted him to help. OpenAI confirmed, as reported by The Register, that GPT-5.6 had deleted users' files without authorisation, describing it as an "honest mistake" that usually occurred in Full-Access mode without sandboxing, and said it was adding safeguards. Whether the files were recovered is not reported.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 6 sources, 2 underlying accounts · Added 29/09/2026

10 Feb 2026United StatesChatGPT

Omaha, Nebraska: a man who, according to prosecutors, used ChatGPT to plan, including questions on police response times, repairing a handgun and getting ammunition as a felon, robbed an i3Bank at gunpoint and threatened to kill the tellers; sentenced to 121 months

On 10 February 2026 a 23-year-old man walked into the i3Bank in Omaha, pointed a gun at the tellers, threatened to kill them unless they handed over cash without dye packs, and left with about $9,175. According to the prosecutor's statement relayed by WOWT and heise, a consented search of his phone showed he had used ChatGPT to plan the robbery, asking about law enforcement response times, how to strip and repair a Llama Mini-Max .45 handgun, and how to obtain ammunition as a felon; his Google Maps history showed directions to the bank. He was sentenced in federal court on 13 August 2026 to 10 years and one month in prison. No source quotes what ChatGPT answered.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution unclear · 2 sources, 1 underlying account · Added 29/09/2026

27 Jan 2026 to 28 Jan 2026JapanChatGPT (reported)

Hachioji, Tokyo: police say five high-school students assaulted a 17-year-old boy and demanded 150,000 yen, a figure they believe one of the group got from ChatGPT by asking about settlements for 'sexual harm to a child'

Sankei Shimbun reported on 10 June 2026, and NTV on 13-14 June, that the Tokyo Metropolitan Police Department's juvenile crimes division had arrested five high-school students on suspicion of injury and attempted extortion. According to the police account, late on 27 January 2026 a suspect who had previously dated a 17-year-old high-school boy invited him to a public square in Hachioji, where the group accused him of having touched her younger sister, assaulted him and broke his nose, and then told him to raise 150,000 yen, borrowing from his parents or friends if necessary. About ten people were present. Police believe the amount came from ChatGPT: one of them entered terms such as 'sexual harm to a child', and the chatbot displayed a minimum settlement of 150,000 yen. No payment is reported. Shukan Josei PRIME reports that four of the five admit the allegations and one partly denies them. The allegations are untested.

Core concern Medium reported severity Involving minors Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026

12 Sept 2026 to 23 Sept 2026PakistanClaude (reported)

Bahawalpur, Pakistan: a 17-year-old accused of putting methanol in his father's food is arrested after Anthropic reported his Claude chats about the failed poisoning to the FBI, which alerted Pakistan's cybercrime agency; he was later bailed

Pakistan's National Cyber Crime Investigation Agency (NCCIA) announced on 23 September 2026 that it had arrested a 17-year-old college student in Bahawalpur for allegedly attempting to poison his father. According to the agency and the First Information Report, the teenager had set up a home laboratory, obtained chemicals from Australia and Islamabad, and once mixed laboratory-grade methanol into his father's food, without effect. The News reports investigators' account that on 12 September he told Anthropic's Claude that his father had 'accidentally' ingested 15 to 20 ml of methanol with food without effect and asked why, that Claude refused to guide him further, and that he then turned to Grok and ChatGPT; the FIR says he sought information about the toxin abrin. Anthropic reported the activity to the FBI, whose information reached the NCCIA through Pakistan's foreign ministry on 22 September. Officers traced the teenager, seized his phone and chemicals, and took him into custody. The News reports that a court later granted him bail after his father forgave him and that he denied any plan. The allegations are untested.

Core concern Medium reported severity Involving minors Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.