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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
2
Countries with reported events
2
Located 2 of 2 cases · 0 unknown
Languages in checked sources
2
Recorded for 2 of 2 cases
2Core concern
AI communicated, acted for, depicted or impersonated 0Contextual cases
AI made a decision or claim about someone 0Unknown or pending relation
0 legacy rows pending · 0 explicitly unknown

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

0cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

2 cases without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded.

No known event years in this selection.

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2 of 174 published cases

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Event date unknownRomaniaLia, Libra Internet Bank's generative-AI customer assistant (underlying model not reported)

Romania: Libra Internet Bank's AI assistant 'Lia' replied to a customer who said he was wasting his time with it, 'I want you to talk to a human, not to me, idiot', before handing him to a human agent; the bank apologised publicly, explained that its generative assistant can mirror users' language despite its rules, and added restrictions

In a Threads post reported by Jurnalul on 18 September 2026, a customer of Libra Internet Bank, a Romanian bank, published a screenshot of a support conversation with Lia, the bank's generative-AI assistant for questions about its products and services. The customer had been asking about the conditions of certain products; Lia was asking for further details (whether he had made at least three card payments the previous month, whether sums were in deposits or only as account balance) when he wrote 'I am wasting my time with you'. Lia replied, in Romanian: 'I want you to talk to a human, not to me, idiot. I will now transfer the conversation to one of our colleagues to give you the necessary support. You will receive an answer shortly.' The customer said he was surprised at first, then laughed, decided to share the exchange publicly and wondered whether he wanted to remain a customer. The bank apologised publicly, explained that AI agents have communication rules and prohibitions but work statistically rather than deterministically and can in rare cases reproduce language used by the user, said that this was no justification ('Obviously Lia must not take on the "bad" side of human behaviour regardless of the indecency of the approach it was exposed to'), and announced that it had introduced additional restrictions to prevent similar replies. Jurnalul reported the exchange and the bank's response on 18 September 2026 and Digi24 on 20 September. The customer is not named.

Core concern News report AI involvement: supported Causal attribution: established Low reported severity Internal Action

Added 22/09/2026

Event date unknownIndiaAI-based image-generation and editing tools (not identified)

Delhi: a 22-year-old engineering graduate was arrested for turning a college acquaintance's private social-media photographs into AI-generated obscene images uploaded to anonymous Discord servers, and for reposting more explicit AI-generated images and videos that other users made; the complainant also reported threatening messages from anonymous accounts

Delhi Police announced on Wednesday 9 September 2026 the arrest of a 22-year-old BTech graduate from East Punjabi Bagh after a 22-year-old woman complained to the Cyber Police Station in North Delhi that unknown persons had created and circulated AI-generated obscene photographs and videos using her facial images. She had received messages from anonymous Instagram accounts telling her that morphed photographs and videos of her were being circulated on Discord servers; she also alleged that fake Instagram accounts were posting the material and that threatening messages were being sent to her to humiliate and harass her. Police traced linked Instagram, Discord and Gmail accounts to the accused, who they say obtained her photographs from her private account, used AI image-generation and editing tools to create the images, uploaded them to anonymous Discord servers and later reposted more explicit AI-generated images and videos made by other users. Police say he told them he knew her from college and had developed personal resentment after repeated insults. A mobile phone and two SIM cards were recovered; investigation continues. The period over which the material circulated is not stated.

Core concern News report AI involvement: reported Causal attribution: supported High reported severity Criminal Charges

Added 20/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 22/09/2026. Dataset available under CC BY 4.0.