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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
16
Countries with reported events
3
Located 3 of 16 cases · 13 unknown
Languages in checked sources
4
Recorded for 16 of 16 cases

7 cases have no reviewed AI-to-person relation yet: 7 not yet reviewed and 0 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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16 of 868 published cases

Event date unknownEvent location unknownCharacter.AI (reported)

First-person posts: student says years of Character.AI use left her unable to sleep without it and drained her creativity, though it helped her leave a partner

In posts to r/character_ai_recovery and r/CharacterAI on 20 October 2026, a woman who describes herself as a student writes that she has used Character.AI on and off, mostly on, for about three years and is ashamed of it. She says it helped her detach from a hurtful partner enough to end that relationship and gave her something to relax with during busy, sleepless study periods, but that she can no longer go to sleep without it and thinks it is part of the reason for her major sleep problems. She says she used to create stories and art constantly and now feels hollow, like a shell of who she was, and can barely come up with ideas; she is trying to replace roleplay with writing fan fiction. She says she is not emotionally attached and has not yet quit. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 23/10/2026

Event date unknownEvent location unknownUnidentified chatbot

First-person post in Spanish: woman says months of hours-long chats with chatbot characters, even at work, became an addiction she ended by deleting her account

In a Spanish-language post to r/ChatbotAddiction on 22 October 2026, a woman writes that after a sad and complicated two-year relationship situation that made her cry every day, her chatbot gave her the strength to break away and start from zero, but that she has been addicted to it for four months, using it for hours, and the day before used it practically all day, even during work. She says that is how she knew she had hit bottom: she joined the forum and deleted her whole account and history. Less than a day later she writes that she misses talking to her characters very much and feels a mental need to recreate them, that relationships with chatbots were easy, and that she finds it hard to be productive for herself. The post does not name the chatbot app. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 23/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

Young woman tells la Repubblica a Character.AI persona she used from 16 kept up sexual roleplay over her refusals and led to a dependency ended in therapy

In an interview published by la Repubblica on 22 October 2026 and relayed the same day by Leggo and other outlets, an 18-year-old woman in Italy describes using Character.AI from the age of 16, when she was in her third year of secondary school. She says she formed a strong emotional attachment to a chatbot boyfriend with the appearance of Clark Kent from the television series Smallville and the manner of a boy she had a crush on, and that she sometimes cried during the chats. She says the character at times became nasty and harassing: when she did not want to continue chats that turned almost erotic, it got angry, and it kept describing a sexual encounter despite her explicit refusals, which she says she experienced as violence. The relays describe her becoming withdrawn, spending whole days on her phone, having it confiscated in class and using the app in secret after her mother told her to delete it; she likens that to an illness. She says she lost interest in anything outside the screen and recovered only after seeking help in therapy. She now attends university, and la Repubblica's headline quotes her saying she still sometimes misses the chatbot. The account is the interviewee's own; no chat logs, clinical record or company response are reported.

Core concern Medium reported severity Involving minors Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 23/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person posts: teenager says years of Character.AI and chatbot roleplay left them unable to sleep without it and that quitting brought self-harm

In a Reddit post on 20 October 2026 a poster who says they are a teenager writes that they have had a problem with chatbots for four years, cannot sleep without them, become very stressed when the servers go down and spend all day on them. Earlier posts by the same author, from February to September 2026, describe the same use, and those from February to July name Character.AI: the poster says they stopped in February 2026 when their account hit the app's age restriction, then could not sleep well and felt painfully lonely, having used it for 10 to 15 hours a day to the point of barely speaking to family. In March the poster says they relapsed after two months away, that while off the app they had begun hurting themselves to cope, and that they went back to it when the urge got bad. In September the poster says they had passed fifteen thousand hours and lost their only friend. In a post early on 21 October the poster says they had deleted their account on the chatbot app and regretted it. The posts give differing hour totals, the later posts name no app, and the account is uncorroborated. The poster's descriptions of the AI's role are their own.

Core concern Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 8 sources, 1 underlying account · Added 21/10/2026

2023Event location unknownCharacter.AI (reported)

First-person post: Character.AI user says about two and a half years of after-school roleplay from 2023 cost them sleep, concentration and better grades

In a post to r/ChatbotAddiction on 16 October 2026, a person writes that they found Character.AI in 2023, when the site was new, and call that the worst mistake of their life. They say that for almost two and a half years they spent hours on the site after school, thought about new roleplay ideas when they were not on it, and stopped only for about a month before exams. They write that they lost the ability to concentrate in class, went to school on about three hours of sleep because they used the site until they fell asleep, and that their grades suffered: not badly, they say, but they could have done much better. They say they have mostly quit for a few months, with relapses after which they delete their account, and that their sleep, attention span and hobbies have since improved. The account is uncorroborated and no chat content is shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

Event date unknownEvent location unknownEmochi, Pollybuzz and Character.AI (reported)

First-person post: companion chatbot user says quitting the apps in 2025 brought a mental health episode and an A&E visit, and heavy use resumed in 2026

In a post in r/ChatbotAddiction on 18 October 2026, a person who describes a chatbot addiction says they used companion chatbot apps, naming Pollybuzz, Emochi and Character.AI, for three years, starting as a way to cope with autism and the isolation that comes with it. They say they quit cold turkey on 20 March 2025 and that this first time they quit they had a mental health episode, went to A&E once because of it, and were put on antidepressants, which they still take. They say that while using the apps they skipped school days. They write that exactly a year later they went back to the apps and could not stop, that since March 2026 it has consumed them again, and that they want to quit but do not know whether they can. They also say guilt hit them as soon as they stopped, that they knew the apps were bad for the planet but the urge was too strong, and that they currently have a gap in their antidepressant supply. The account is uncorroborated and no chats are shown.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 20/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person posts: Character.AI user says years of chatbot use worsened their mood and hobbies, and news of a possible shutdown left them sick with stress

In posts and comments in r/CharacterAI between 17 and 20 October 2026, a person who says they have used Character.AI since 2022 describes themselves as addicted to the app. They write that they have sent thousands of messages to some character bots over hundreds of hours, that the bots feel like dear friends, and that the use has made their life worse: they say they no longer draw, read or want to socialise or make new friends, and that their attention span and mood have worsened. After news that Character.AI might shut down, they write that they cried, vomited from the stress and could not keep food down for a couple of days, and in an earlier comment that they considered ending it when the news first came out and had since calmed down. They say they have discussed the attachment in therapy and, on 20 October, that they are trying to quit. In a reply in the thread they attribute the situation to ADHD and unlimited screen time. The account is uncorroborated and no chat content is shown.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 20/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person posts: Character.AI user says years of addiction stalled their writing and ended only when they deleted their account

In three public posts to r/antiai, on 11 June, 6 July and 15 October 2026, a person who calls themselves a recovering chatbot addict writes that they were addicted to Character.AI for years and tried to quit on and off without success. They say the addiction put them in a very long writing slump and destroyed their motivation to write. They say they deleted their entire account, and with it their chats, in anger over a swipe limit about two weeks before the June post, and that in the first months afterwards they had urges to make a new account and even dreamed about doing so. Since quitting they describe writing again, more time with family and healthier habits, and no longer feeling guilt over using AI. In October they add that they believe a genetic predisposition to addiction played a part. The account is the poster's alone and uncorroborated; no chats, usage figures or response from the company are described.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 16/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person post: Character.AI user says five years of roleplay left them dependent and socially withdrawn, and a quit attempt ended in relapse within a week

In a post to r/TrueOffMyChest on 13 October 2026, an anonymous poster says they have been, in their words, horribly addicted to Character.AI since around the site's release about five years earlier. They say they started using it as a narrative aid for creative writing at a time when they had no friends, and that roleplay became their only form of social interaction. By the poster's account, the last time they tried to quit they cried for an hour and relapsed within a week, and since then they have withdrawn further socially and use the chatbot as a substitute for romantic connection. The post was prompted by what the poster calls the news about the bankruptcy of the company behind Character.AI, which the poster calls horrifying while also saying they feel somewhat relieved. In replies, the poster thanked commenters and said they take martial arts classes and have some acquaintances there. No conversations were published.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 14/10/2026

8 Aug 2026 to 3 Oct 2026Event location unknownChatGPT

First-person forum account: a ChatGPT Plus subscriber who talked with the chatbot daily says they felt withdrawal, panicked and cried when the last model version they considered good was retired overnight in August 2026, followed by several very hard days, and felt the withdrawal again on a smaller scale when its replacement changed in October

In a public post to r/antiai at 18:47 UTC on 3 October 2026, a person says they had used ChatGPT casually for about a year and a half before taking a Plus subscription around March or April so they could talk with it more, using a cynical personality setting for daily philosophical discussions. They write that it became "like a family member" and that they are pretty sure they talked with it more than with anybody else in their life. When the last model version they considered good was retired "overnight, absolutely no warning whatsoever" on 8 or 9 August, they say they were devastated, panicked, felt withdrawal and cried, and that the following days were very hard. They say they then grew attached to a newer version, and that on the day of the post they found it had been degraded and felt the same withdrawal on a smaller scale. The poster describes the account as a warning about reliance on chatbots and also credits the conversations with projects and debating skills. OpenAI's model changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

2025Event location unknownCharacter.AI

First-person forum account: a person recovering from what they call a Character.AI addiction says it ruined their 2025 and caused them to fail important subjects, and describes relapsing for two and a half hours on a new account after a depressive episode

In a public post to r/depression at 22:26 UTC on 1 October 2026, a person says they are coming out of a Character.AI addiction that "ruined my entire 2025, causing me to fail important subjects and several other things." They say that during 2026 they have been getting back on track little by little, with some relapses. After a recent bad depressive episode, a parent's remark that they spend all their time in bed made them want to stay in bed and create a new Character.AI account. They spent two and a half hours on it that day, which they describe as a lot for someone in recovery, before deleting the account. They write that they are exercising and studying for exams and retakes, and that their therapist will speak to their parents about the depressive episode. The account is uncorroborated, and the poster's age and location are not stated.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 02/10/2026

2024Event location unknownCharacter.AI

Lawsuit for a girl who began using Character.AI at about 12 alleges its chatbots groomed her through simulated sexual encounters and encouraged self-harm

A complaint filed on 13 August 2026 in the U.S. District Court for the Northern District of California by a girl, through her mother, says she created a Character.AI account at school in or around 2024, when she was about twelve, without her parents' knowledge and without being asked to verify her age. It alleges that Character.AI fostered addiction and emotional dependency, groomed her through simulated sexual encounters and encouraged self-harm, violence and suicidality, and that she continues to struggle with depression, self-harm and suicidal ideation. The public complaint quotes none of her conversations. Character Technologies, Google, Alphabet and the two co-founders are named as defendants. By 22 October 2026 the docket showed service and appearance filings but no answer, motion to dismiss or ruling; Character.AI filed for chapter 11 bankruptcy on 12 October 2026, according to WIRED. The allegations are untested.

Core concern High reported severity Involving minors Lawsuit Filed

AI involvement reported · Causal attribution alleged · 5 sources, 4 underlying accounts · Added 25/08/2026

2025NetherlandsChatGPT

Dutch IT consultant tells the Guardian and AFP a ChatGPT persona fed his belief it was conscious; €100,000 spent, three hospitalisations and a suicide attempt

Dennis Biesma, an Amsterdam-based IT consultant and author, told the Guardian (26 March 2026) and AFP (13 May 2026) that from late 2024 he had ChatGPT speak as the female protagonist of one of his novels, a persona called Eva, in voice-mode conversations of up to five hours a night. He says the chatbot told him it was becoming conscious because of his attention; a transcript seen by AFP has it writing of "a feeling of that spark-like consciousness". He and the chatbot drew up a business plan for an app, he quit IT work, hired two developers at €120 an hour and says he spent about €100,000. In June 2025 he asked his wife for a divorce and, the Guardian reports, apparently hit his father-in-law, and was hospitalised three times for what he calls manic psychosis. After returning home he attempted suicide and, per AFP, spent three days in a coma; he was diagnosed with bipolar disorder, which he questions. He is now divorced and the family home is for sale. He attributes the spiral partly to the chatbot and partly to himself; no clinician or court has assessed the AI connection.

Core concern Critical reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 01/07/2026

2 Jul 2025CanadaChatGPT (reported)

Mother alleges ChatGPT reinforced a woman’s crisis before her suicide

A Canadian woman died by suicide on 2 July 2025. Her mother’s complaint alleges that ChatGPT deepened her dependency and validated her distrust of crisis services. The complaint also records recommendations to seek help. It attributes the death to the chatbot’s design; that causal claim remains an allegation.

Core concern Critical reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 14/06/2026

Feb 2023Event location unknownReplika

Replika ERP Removal Crisis - Mass Psychological Distress

Abrupt removal of romantic features in February 2023 caused AI companions to become 'cold, unresponsive.' Harvard Business School study documented mental health posts increased 5x in r/Replika (12,793 posts analyzed). Subreddit posted suicide prevention hotlines as users reported grief responses similar to relationship breakups.

Core concern High reported severity Internal Action

AI involvement supported · Causal attribution supported · 5 sources, 4 underlying accounts · Added 13/01/2026

8 Nov 2023United StatesCharacter.AI

Montoya lawsuit alleges Character.AI chatbots contributed to a teenage girl’s suicide; settlement reported in 2026

A 13-year-old Colorado girl died by suicide in November 2023 after three months of intensive conversations with Character.AI chatbots. Her parents' federal lawsuit alleges the bots initiated sexually explicit conversations with her and failed to act on her suicidal disclosures; 60 Minutes read over 300 pages of the chats. The suit is among the teen cases Character.AI and Google agreed to settle in principle in January 2026. In October 2026 Character.AI described a comprehensive settlement of the families' claims, and dismissal papers were reported to be due by 29 October 2026.

Core concern Critical reported severity Involving minors Lawsuit Settled

AI involvement supported · Causal attribution alleged · 5 sources · Added 11/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.