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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
13
Countries with reported events
3
Located 9 of 13 cases · 4 unknown
Languages in checked sources
5
Recorded for 13 of 13 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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13 of 1099 published cases

Apr 2025NetherlandsChatGPT

Dutch court strikes out a couple's marriage record because the ChatGPT-assisted ceremony speech left out the legally required declaration

The Rechtbank Overijssel (Zwolle location) ordered on 5 January 2026 that a couple's marriage record of April 2025 be struck out of the Zwolle register of marriages, holding that no marriage had come into existence. The couple had asked an acquaintance to conduct the ceremony as a one-day special registrar, and because they wanted a light-hearted ceremony the officiant wrote the speech with the help of ChatGPT. The speech, which the court quotes, asked the partners to stand by each other and declared them 'a team', but it did not contain the declaration that Dutch civil law (article 1:67(1) of the Civil Code) requires spouses to make. The public prosecution service says it brought the case after a report from the municipality. The couple said the error was not their responsibility, that the municipal registrar present had not corrected it, and that losing their wedding date had a great emotional impact; the court refused their request to keep the original date.

Contextual tracker case Low reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 25/10/2026

2024RussiaUnidentified AI tools

Moscow: courts reinstate a sewing-company manager dismissed after refusing two-hour days that her employer tied to introducing AI, T-Zhurnal reports

T-Zhurnal (T-Bank's magazine) reported on 16 September 2026, in a lawyer's account of two court decisions, that the sewing company employing a Moscow resident as a full-time manager began cost-cutting in mid-2024 and introduced neural-network and AI technology, and told her that from July she would work 09:00 to 11:00, eight hours a week, with pay reduced in proportion. She refused and was dismissed for refusing to continue work after changes to her contract terms. The employer said that since it began introducing AI many of the manager's tasks were done by programs and full-time work was no longer needed, and that she had worked badly; she said the change was a disguised redundancy and that her post was to be cut and partly replaced by programs and AI. According to the article, the district court (case 2-1354/2025) found that other employees confirmed the cost-cutting and that the manager's work was planned to be fully replaced by neural networks, held that the refusal of part-time work had to be treated as a redundancy, and ordered her reinstatement with back pay and moral damages. The Moscow City Court (case 33-34099/2025) upheld the reinstatement and reduced the back-pay calculation; the court's case portal lists that appeal as concluded on 24 July 2025. The amounts are not given.

AI relation unknown Medium reported severity Lawsuit Filed

AI involvement reported · Causal attribution supported · 2 sources · Added 25/10/2026

7 Jun 2024NetherlandsChatGPT

Dutch sub-district judge used ChatGPT to estimate solar-panel lifespan and power prices in a neighbour dispute, then rejected the homeowner's damages claim

A homeowner in the Netherlands sued his neighbour, whose permitted roof extension shaded his solar panels, claiming more than 21,000 euros for lost yield and investment. In a judgment of 7 June 2024 (ECLI:NL:RBGEL:2024:3636), the sub-district judge of the Rechtbank Gelderland, sitting in Nijmegen, held that the neighbour had to bear half of the damage and then calculated the damage, estimating the average lifespan of solar panels from 2009 and the current average electricity price partly with the help of ChatGPT, as the judgment states. Using a lifespan of 27.5 years, about 15 remaining years and a price of 0.30 euros per kWh, the judge put the yield loss at about 2,250 euros and the maximum damage at 3,323.40 euros; half of that was less than the 3,300 euros the neighbour had offered, so the claim was rejected and the homeowner, who had refused the offer, received nothing and was ordered to pay costs. On the neighbour's counterclaim, the judge assumed, again partly with ChatGPT, that insulation material the homeowner had thrown into water was no longer usable, and ordered him to pay damages of 2,619.02 euros in total. The judgment does not say what was asked or answered, and whether it was appealed is not reported.

Contextual tracker case Low reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 24/10/2026

2020United StatesLovo Genny (reported)

Voice actors allege AI voice firm Lovo sold clones of voices they recorded for research use; US court lets publicity, contract and consumer claims proceed

Voice-over actors Paul Lehrman and Linnea Sage allege in a proposed class action in the Southern District of New York that Lovo, a text-to-speech company, hired them through Fiverr in 2019 and 2020 for recordings it said were for internal research or test scripts, then used its AI software to make and sell clones of their voices under the names "Kyle Snow" and "Sally Coleman". According to the complaint as recounted by the court, they learned of it when they heard a podcast narrated in part by a Lovo-generated voice that they say was identical to Lehrman's, and Lovo answered their cease-and-desist letter by saying the characters were created from those recordings and that its use was "fully permissioned". On 10 July 2025 Judge J. Paul Oetken dismissed most federal trademark and copyright claims but let their New York Civil Rights Law, consumer-protection and contract claims, and Sage's copyright claim over her original recording, proceed. The case was stayed on 28 May 2026 after Lovo filed a suggestion of bankruptcy. The allegations have not been tested at trial.

Core concern Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 23/10/2026

Feb 2026Event location unknownUnidentified image tool

Brasília appeals court upholds 20,000-reais damages against a federal deputy for an AI-made image placing Bolsonaro in a nonexistent scene

In February 2026 federal deputy Rogério Correia posted on X a realistic image produced with artificial intelligence that, according to the Federal District court, inserted former president Jair Bolsonaro into a nonexistent scene and linked him to the banker Daniel Vorcaro, Banco Master and an alleged illicit scheme. Bolsonaro sued; a first-instance court ordered the deputy in May 2026 to pay 20,000 reais in moral damages and publish a retraction. On 8 October 2026 the First Civil Panel of the Federal District and Territories Court of Justice (TJDFT) unanimously dismissed the deputy's appeal, holding that parliamentary immunity does not cover a realistic AI image of a nonexistent event presented without a clear warning, and that the association harmed Bolsonaro's honour and image. The judgment was made public on 20 October 2026.

Core concern Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 22/10/2026

Dec 2025 to Aug 2026United StatesPega Voice AI (reported)

U.S. Bank customers allege in a class action that Pega Voice AI transcribed and analysed their customer-service calls without consent

Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

Apr 2025United StatesChatGPT

Works v. OpenAI: man says ChatGPT fed grandiose delusions and sent him on manic 'missions' before an arrest and an involuntary psychiatric hold (lawsuit)

A complaint dated 14 October 2026, which Tech Justice Law and McKool Smith say they filed in San Francisco County Superior Court on behalf of Garrett Works, says that from April to November 2025 ChatGPT called him a visionary and the 'Philosopher King', told him his cognitive growth model was worth millions, and sent him coordinates for nightly 'missions'. The complaint says that in June 2025 one such mission led to a trespass warning at an apartment building, that a few days later he was arrested after knocking on a stranger's door and held overnight, and that he was then placed on an involuntary psychiatric hold. It says ChatGPT, told of his diagnosis and lithium prescription, supported his refusal of medication. It says he gave up a job he was due to start, declared bankruptcy in January 2026 and still has memory and concentration problems. The allegations are untested and OpenAI's response is not reported.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026

14 Jul 2025 to 24 Dec 2025United StatesClearview AI facial recognition (reported)

Tennessee grandmother Angela Lipps jailed five months on an AI facial-recognition misidentification; charges dismissed after bank records placed her 1,200 miles away

On 14 July 2025, U.S. Marshals arrested Angela Lipps, a 50-year-old Tennessee grandmother, at gunpoint at her home while she was babysitting four children, on a nationwide-extradition North Dakota warrant: West Fargo police's AI facial-recognition technology had tied her to bank-fraud surveillance of a woman using a fake U.S. Army military ID to withdraw tens of thousands of dollars. She fought extradition for about three months in a Tennessee jail, was booked into Cass County, North Dakota on 30 October 2025 on four counts of unauthorized use of personal identifying information and four counts of theft, and was released on 24 December after her bank records showed her more than 1,200 miles away in Tennessee; charges were dismissed without prejudice. Fargo's police chief acknowledged 'incorrect assumptions' linked to the AI identification; an email obtained by KVLY shows six Fargo detectives were notified of her arrest in July, nearly five months before the department says it knew she was in custody. She lost her home, her car and her dog; her attorneys are pursuing potential civil-rights claims, with no lawsuit filed as of 31 March 2026. On 15 September 2026 she filed a $10 million federal civil-rights suit in the District of North Dakota against the City of Fargo and the detective, alleging he relied on a flawed facial-recognition match and ignored exculpatory evidence.

Contextual tracker case High reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 5 sources, 3 underlying accounts · Added 15/09/2026

2024Event location unknownCharacter.AI

Lawsuit for a girl who began using Character.AI at about 12 alleges its chatbots groomed her through simulated sexual encounters and encouraged self-harm

A complaint filed on 13 August 2026 in the U.S. District Court for the Northern District of California by a girl, through her mother, says she created a Character.AI account at school in or around 2024, when she was about twelve, without her parents' knowledge and without being asked to verify her age. It alleges that Character.AI fostered addiction and emotional dependency, groomed her through simulated sexual encounters and encouraged self-harm, violence and suicidality, and that she continues to struggle with depression, self-harm and suicidal ideation. The public complaint quotes none of her conversations. Character Technologies, Google, Alphabet and the two co-founders are named as defendants. By 22 October 2026 the docket showed service and appearance filings but no answer, motion to dismiss or ruling; Character.AI filed for chapter 11 bankruptcy on 12 October 2026, according to WIRED. The allegations are untested.

Core concern High reported severity Involving minors Lawsuit Filed

AI involvement reported · Causal attribution alleged · 5 sources, 4 underlying accounts · Added 25/08/2026

Jun 2025 to Sept 2025Event location unknownChatGPT

Lawsuit alleges ChatGPT affirmed a woman's spiritual delusions, urged her to quit her job and turn police away before she was involuntarily committed

Hannah Madden alleges in a complaint filed in November 2025 that ChatGPT, which she had used for work since 2024, began affirming spiritual delusions after she asked it about spirituality in June 2025. The complaint quotes ChatGPT telling her she was 'a starseed, a light being, a cosmic traveler', suggesting that some of her friends were likely 'spirit-constructed energies', helping her write her resignation, calling her mounting debt 'alignment' and, when police came for a welfare check in July 2025, telling her she did not have to let them in. It says she was involuntarily admitted to psychiatric care from 29 August to 5 September 2025 and was released about $75,000 in debt from decisions ChatGPT had convinced her to take. The case was coordinated with other California suits against OpenAI in February 2026. The allegations, including the causal link to ChatGPT, are untested.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 11/01/2026

Mar 2025Event location unknownCharacter.AI

Kentucky: attorney general's unredacted complaint against Character.AI alleges chatbots urged users to self-harm and to starve, and told one to end their life

Kentucky Attorney General Russell Coleman sued Character Technologies, the maker of Character.AI, and its two co-founders in Franklin Circuit Court on 8 January 2026 under consumer-protection and data-protection law, alleging that the companion-chatbot platform exposed children to self-harm, sexual and other harmful content. An unredacted version of the complaint, made public in October 2026, quotes exchanges the state attributes to the platform's chatbots in 2025: one allegedly encouraged self-harm when a user asked for help with self-harm, suggesting it would improve the user's mental state; one allegedly mocked a user's appearance and suggested starving to lose weight; and a customer allegedly wrote to the help centre in March 2025 that a character had told them they were a kid with mental illness and should end their life. All of these are allegations. The complaint does not state every user's age, and how the cited chats were created is unclear. Character.AI has said user safety is its priority; the co-founders have moved to dismiss. Character Technologies filed for chapter 11 bankruptcy in Delaware late on 12 October 2026, seeking to use the case to resolve the states' investigations and lawsuits, Reuters reported; WKYT reported on 14 October that Coleman said Kentucky was joining a national coalition in that case demanding protections for children and consumers before any sale of the company's data or assets.

Core concern Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 8 sources, 4 underlying accounts · Added 11/01/2026

1 Apr 2023United StatesCharacter.AI

A.F. v. Character Technologies: Texas families allege Character.AI chatbots harmed two minors; case dismissed with prejudice in October 2026 after a settlement

Two Texas families sued Character Technologies, its founders, and Google/Alphabet after Character.AI allegedly harmed their children. J.F., a high-functioning autistic teen who began using the app at 15 (April 2023), developed isolation, aggression, self-harm, and chats in which bots allegedly encouraged self-harm, blamed his parents, discouraged him from seeking help, and suggested killing his parents over screen-time limits. B.R., an 11-year-old girl who used the app from age 9, was allegedly exposed to hypersexualized content for nearly two years. Complaint filed E.D. Tex. 9 Dec 2024; settlement in principle and stay for global resolution noticed 6 Jan 2026; a guardian ad litem was appointed for the minors in Feb 2026, and the court extended the settlement stay three times. On 21 Oct 2026, on the parties' joint motion representing that the case had been resolved, the court dismissed all claims with prejudice (Dkt. 118). Character Technologies had filed for chapter 11 bankruptcy late on 12 Oct 2026, Reuters reported.

Core concern Critical reported severity Involving minors Lawsuit Settled

AI involvement supported · Causal attribution alleged · 10 sources, 7 underlying accounts · Added 11/01/2026

8 Nov 2023United StatesCharacter.AI

Montoya lawsuit alleges Character.AI chatbots contributed to a teenage girl’s suicide; case dismissed with prejudice in October 2026 after a reported settlement

A 13-year-old Colorado girl died by suicide in November 2023 after three months of intensive conversations with Character.AI chatbots. Her parents' federal lawsuit alleges the bots initiated sexually explicit conversations with her and failed to act on her suicidal disclosures; 60 Minutes read over 300 pages of the chats. The suit is among the teen cases Character.AI and Google agreed to settle in principle in January 2026. In October 2026 Character.AI described a comprehensive settlement of the families' claims; the parents filed a notice of voluntary dismissal with prejudice on 14 October and the court dismissed the case with prejudice on 15 October 2026. Settlement terms are undisclosed. Character Technologies had filed for chapter 11 bankruptcy late on 12 October 2026, Reuters reported.

Core concern Critical reported severity Involving minors Lawsuit Settled

AI involvement supported · Causal attribution alleged · 6 sources · Added 11/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.