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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
82
Countries with reported events
15
Located 60 of 82 cases · 22 unknown
Languages in checked sources
17
Recorded for 82 of 82 cases

7 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 7 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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82 of 868 published cases · page 3 of 5

Event date unknownAustraliaUnidentified image tool

Girls at a Tasmanian school reportedly depicted in AI-generated sexual images shared in a boys' group chat

Police in Tasmania received a report about alleged illegal online activity involving a group of students at a school in the south of the state, and on 19 March 2026 a local outlet reported that the incident may have involved AI-generated content. On 29 April 2026 the ABC reported, citing Tasmania Police, that girls at the school had their likenesses used to make AI-generated sexual images. Two parents told the ABC that police said 21 girls had been identified as victims, that the AI-altered photos were shared in a boys' group chat and that the images appeared to have been taken from social media. Five boys are alleged to have created the images and have left the school. Tasmania Police said no charges were laid and the five youths were dealt with under the Youth Justice Act. The parents said their daughters felt isolated and unsupported, and the school principal denied that families were advised to withhold information from their children. The creation date and the AI tool are not reported.

Core concern Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 30/09/2026

May 2026United StatesUnidentified voice-cloning tool (suspected)

Bay Area, California: a mother reports wiring $5,400 to Mexico during a fake kidnapping call that used a voice the mother believed was the adult daughter's, which ABC7 reports scammers mimicked with AI

ABC7 (KGO-TV, 24 May 2026) and ABC News (a Good Morning America segment, 26 May 2026) reported that a Bay Area woman received a call from an unknown number in May 2026. The caller said the woman's adult daughter had been kidnapped by a Mexican drug cartel and played a voice the woman believed was the daughter's, in panic. The woman followed the caller's instructions for about five hours, feared for the daughter's life and wired $5,400 to Mexico. The woman then phoned the daughter, who said the daughter was at work, and realized the call was a scam. ABC7 states that scammers used artificial intelligence to mimic the daughter's voice, and ABC News describes AI as what the woman suspects was used. Neither outlet reports an analysis of the audio or a police finding about a cloned voice. An Operation Shamrock representative quoted by both outlets spoke of voice cloning in general terms and not about this call. ABC7 reports that Martinez police said they are investigating, and the woman said the money is not expected to be recovered. Both outlets rest on the woman's own account. The woman is described by role and the daughter is not named.

Core concern Medium reported severity

AI involvement suspected · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

17 Apr 2026 to 31 May 2026Event location unknownMeta AI support assistant

Third parties exploit Meta's AI-assisted Instagram account recovery tool to reset passwords, with account takeovers reported (17 April to 31 May 2026)

Meta announced the rollout of its AI support assistant on Facebook and Instagram on 19 March 2026. Meta's filing with the Maine Attorney General (notice dated 5 June 2026) says unauthorized third parties exploited a vulnerability in its AI-assisted Instagram account recovery tool (High Touch Support) to receive password reset links for accounts they did not own, and the listing gives 17 April 2026 as the breach date and 31 May 2026 as the discovery date. Videos that attackers posted, as described by TechCrunch, 404 Media and Krebs on Security, show attackers asking the assistant in a chat to link a new email address to a target username. Reported victims include the security researcher Jane Manchun Wong, who posted that her password was changed without her knowledge, the Instagram account of the U.S. Space Force's Chief Master Sergeant, and the accounts of Sephora and a dormant Obama White House page (TechCrunch marks the last as disputed by Meta). Krebs and the BBC report pro-Iran defacement of some accounts, and TechCrunch reports that some victims were locked out and that short handles were offered for resale. The filing gives 20225 persons affected in total and 30 in Maine, and the notice calls the Maine figure an upper bound. Meta says the tool worked as intended, that a bug in a separate code path failed to check the email address, and (through a spokesperson to Gizmodo) that the failure was not due to the AI agent itself. Meta says it disabled the tool on 31 May 2026, the day it discovered the exploitation.

Contextual tracker case Low reported severity

AI involvement supported · Causal attribution disputed · 12 sources, 2 underlying accounts · Added 29/09/2026

16 Apr 2026KenyaMeta AI (reported)

Kenya: Sama lays off more than 1,000 workers after Meta ends its AI data-annotation contract; a workers' group alleges a link to staff speaking out

On 16 April 2026 Sama, an outsourcing company with operations in Nairobi that did AI data-annotation work for Meta, announced that Meta had given formal notice ending its contract and that a redundancy process would affect more than 1,000 employees. Sama put the figure at 1,108 workers. The Guardian reported that the workers were abruptly sacked, and the Oversight Lab said they had six days' notice. The decision came less than two months after the SvD and GP investigation in which Sama annotators said they had seen intimate footage from users of Meta's AI glasses. Meta said it paused its work with Sama the month before while it looked into those claims and then decided to end the work because Sama does not meet its standards. Sama says it was never notified of any failure to meet those standards. A Kenyan workers' organisation alleges Meta's decision was caused by staff speaking out, which Meta had not addressed when the BBC reported it on 30 April 2026. Employees told SvD that Sama tightened security and tried to identify who had spoken to journalists, which Sama denies. TechPolicy.Press reports that one worker, with Sama for over a decade, now faces starting from scratch. The workers are described by role and are not named.

AI relation unknown Medium reported severity

AI involvement disputed · Causal attribution disputed · 5 sources, 4 underlying accounts · Added 29/09/2026

24 Mar 2026Event location unknownWebinarTV

WebinarTV: patient foundation reports its 24 March 2026 Zoom support-group meeting for family members and caregivers was recorded and listed on WebinarTV by the next morning

The Graves' Disease & Thyroid Foundation reports that a Zoom support-group meeting it held on 24 March 2026 for parents, spouses and caregivers, with registration-form screening and waiting-room admission, was recorded without permission and listed on WebinarTV's website. The host writes that an email from a WebinarTV sender named 'Sarah Blair', found the next morning in a spam folder, said an On Demand page with Chapters had been set up for the meeting. The host adds that the chapters roughly matched the topics discussed and that it appears the content had also been turned into an AI-generated podcast. The host says a registrant with an email address ending in '.space' did not respond during introductions, that the removal link in the email apparently took the listing down, and that the host told the participants, contacted Zoom and filed complaints against WebinarTV. WebinarTV's chief executive told 404 Media and NBC Los Angeles that the company lists only public webinars and notifies hosts by email. The sources do not state how many people attended, whether the recording showed faces or names, or whether an automated agent made the recording.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/09/2026

19 Mar 2026United States, United KingdomPangram AI-text detector

US and UK: Hachette cancels the US edition of the novel Shy Girl and discontinues the UK edition after allegations it was AI-generated, with the author denying personal use of AI

On 19 March 2026 Hachette Book Group said it had cancelled the US publication of the horror novel Shy Girl by Mia Ballard (Orbit imprint) and would not continue the UK edition (Wildfire imprint, first released in November 2025). Reports say the decision followed an investigation by Hachette and came a day after the New York Times asked the publisher about online allegations that the text was largely AI-generated. The allegations came from readers on Goodreads, Reddit and YouTube and from AI-detector results, including a 78.4 percent AI-generated score on the Pangram detector that a publishing consultant says two other services confirmed. Ballard denied personally using AI in emails to the New York Times and the Wall Street Journal, and told the New York Times that an acquaintance hired to edit the original self-published version used AI. Ballard wrote that "my name is ruined" and "my mental health is at an all time low", and said legal action was being pursued. Hachette’s public statements cite its commitment to original creative expression. The sources inspected do not report what its investigation found. Whether AI generated any of the text, and who used it, is unresolved.

Contextual tracker case Medium reported severity

AI involvement disputed · Causal attribution disputed · 9 sources, 4 underlying accounts · Added 29/09/2026

2026United KingdomFacewatch facial recognition

Chester: shopper told to leave a Home Bargains store as a shoplifter after being flagged on the Facewatch system, which Facewatch later said should not have held a record for the shopper

A 67-year-old shopper told the BBC and the Guardian that staff at a Home Bargains store in Chester told the shopper to leave in front of other people because the shopper had come up on the store's Facewatch system as a shoplifter. Facewatch later sent the shopper a photo with words saying items had been put into a bag and stolen. Facewatch said the shopper should not have been on its system and that the image and associated record were permanently removed. The Guardian reports that a subject access request showed the shopper had been incorrectly associated with a shoplifting incident on an earlier visit, and that Facewatch's chief executive attributed the three cases in the article, which include this shopper's, to human error in store processes. Home Bargains declined to comment. The shopper reports feeling physically sick and helpless. The Guardian reports that Home Bargains later offered an apology and a 100 pound voucher on condition of confidentiality, which the shopper declined. The year of the visit is inferred to be 2026 from the BBC report of 22 February 2026.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution disputed · 3 sources, 1 underlying account · Added 29/09/2026

2025JapanChatGPT

Couple reportedly stranded on Mount Misen after the ropeway had closed despite a 17:30 last-descent time given by ChatGPT

BBC Travel reported on 29 September 2025 that a travel blogger and her husband used ChatGPT to plan a sunset hike up Mount Misen on Itsukushima (Miyajima) in Japan earlier that year. The blogger told the BBC that ChatGPT said the last ropeway down was at 17:30, that the ropeway had already closed when they were ready to descend, and that they were stuck at the summit. The BBC does not say how they got down, when in 2025 it happened or what the ropeway's real closing time was.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownPeruUnidentified chatbot

Tourist reportedly paid nearly $160 to reach a rural road near Mollepata for a 'Sacred Canyon of Humantay' that a trek operator says does not exist

BBC Travel reported on 29 September 2025 that a trek operator in a rural Peruvian town overheard two unaccompanied tourists planning to hike alone to the 'Sacred Canyon of Humantay'. The operator says the tourists showed the operator a screenshot of a confident, adjectival description, that no such canyon exists, and that one tourist paid nearly $160 to reach a rural road near Mollepata without a guide or a destination. The article implies an AI chatbot as the source of the description but does not name the tool used by these tourists, and gives no date.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Dec 2025CanadaGoogle AI Overviews

Google AI Overview reportedly described fiddler Ashley MacIsaac as a convicted sex offender, and a concert was cancelled

In December 2025 Cape Breton fiddler Ashley MacIsaac said a First Nation north of Halifax cancelled his concert planned for 19 December after reading a Google AI-generated search summary that said he had convictions for sexual offences. He says the statements were false and came from online articles about another man in Atlantic Canada with the same last name. The First Nation apologised in writing and Google amended the search results. MacIsaac says he feared for his safety and worries about other lost work. In a statement of claim filed in February 2026 in the Ontario Superior Court of Justice he seeks damages of 1.5 million from Google (US dollars in the Globe and Mail copy of the Canadian Press story, no currency stated in the CBC copy). None of its claims has been tested in court, and the claim says Google did not admit responsibility.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution alleged · 5 sources, 3 underlying accounts · Added 29/09/2026

1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot

Australia: Commonwealth Bank announced 45 call centre job cuts it attributed to an AI voice-bot, then reversed them as an error, ABC reports

In late July 2025 the Commonwealth Bank of Australia confirmed to the ABC that it was cutting 45 call centre jobs after rolling out an AI chatbot, and ABC reports the bank had briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said members found call volumes rose after the bot was introduced. On 21 August 2025 ABC reported that the bank called the decision an error, apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a messaging bot known as Bumblebee, was told in late July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy. The bank's quoted statements say AI made customer help faster; the union calls AI a cover for cost cutting.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Event date unknownAustraliaUnidentified image tool

Queensland school teacher charged over alleged AI-generated explicit images of staff and students

ABC reported on 23 and 24 July 2026 that police in Queensland, Australia charged a former secondary school teacher at a school there with child exploitation and computer misuse offences. Police allege the teacher used AI software on a work-issued laptop to generate explicit images depicting staff members and students. Police say a nine-month investigation began in October after they were notified of the material, and the school says it dismissed the teacher in October 2025, notified police and regulators, and that there is no evidence the material was shared. The number of people depicted and the creation date are not stated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownUnited KingdomUnidentified image tool

County Armagh school pupils reportedly depicted in AI-generated explicit images shared among pupils

BBC News and other outlets reported on 18 and 19 January 2026 that the Police Service of Northern Ireland opened an investigation after a report that AI-generated explicit images were shared among pupils at a County Armagh school. The principal wrote to parents that the school became aware on 8 January, believed it had identified all pupils whose images were manipulated and those allegedly responsible, and put the number targeted in the single figures. The principal described a particularly difficult time for the pupils depicted. The creation date, the AI tool and the outcome of the investigation are not reported.

Core concern Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026

Apr 2025United StatesUnidentified facial recognition system

New York: man misidentified through facial recognition in an indecent exposure case arrested and jailed two days

Reporting from August 2025 says an NYPD facial recognition search of images from a February 2025 indecent exposure in Manhattan's Union Square produced a possible match to a man who did not fit the described suspect. The man was placed in a photo lineup, arrested in April 2025 and jailed for two days. Prosecutors dismissed the case in July 2025 after his public defenders showed he was misidentified. The man says the process of becoming a correctional officer 'kind of' froze after the arrest. The NYPD says it never arrests solely on a facial recognition match.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution alleged · 3 sources · Added 29/09/2026

12 Mar 2025 to 15 Mar 2025AustraliaChatGPT

NSW Reconstruction Authority says a former temporary staff member uploaded 2031 Resilient Homes participants' personal data to ChatGPT without authorisation

The NSW Reconstruction Authority says that between 12 and 15 March 2025 a former temporary staff member (called a former contractor in its first notice) uploaded a Microsoft Excel spreadsheet of Northern Rivers Resilient Homes Program information, 10 columns and more than 12,000 rows, to ChatGPT, an AI platform the Authority had not authorised. The Authority disclosed the breach on 6 October 2025, estimating that up to 3000 people were affected, and later said external forensic analysis confirmed that 2031 people had some of their data uploaded, including names, contact details, addresses, dates of birth, sensitive personal and health information and limited financial commentary. It says no driver licence, Medicare, passport or Tax File Numbers were disclosed and that there is no evidence the data is publicly available or was accessed by a third party; whether OpenAI retained or used the data is not addressed. The Authority apologised, contacted affected people with ID Support NSW, offered to compensate the replacement of compromised identity documents and notified the NSW Privacy Commissioner. A program participant told the ABC the information was deeply personal and that they felt concerned. No misuse of the data is reported.

Contextual tracker case Low reported severity Investigation Opened

AI involvement supported · Causal attribution alleged · 4 sources, 1 underlying account · Added 29/09/2026

5 Mar 2025Event location unknownApple voicemail transcription

Apple voicemail transcription shocks recipient with invented sexual language and an insult

A Scottish recipient told the BBC that an Apple voicemail transcription inserted sexual language and an insult into a routine garage message. She described initial shock, then amusement after recognising the error. The BBC said it listened to the original conventional business call.

Core concern Low reported severity

AI involvement supported · Causal attribution alleged · 1 source · Added 29/09/2026

26 Sept 2026CanadaMeta Muse agent

Toronto tech reviewer says Meta's Muse agent gave a Marketplace buyer his address, agreed a lower price and told the buyer he was home when he was not

Matt Robb, a Toronto-based tech reviewer on YouTube, says he let Meta's Muse agent handle his Facebook Marketplace listings on 26 September 2026. Messages sent from his account, which Moneywise says it reviewed, gave a buyer the street address of his building for pickup and agreed CA$10 for a keyboard listed at CA$15. Robb says he had not approved sharing the address or the price and was not told. According to a recap Muse later sent him, the buyer arrived around 9:15 p.m., Muse's auto-reply told him 'Yep I'm here!' although nobody came down, and he left at 9:38 p.m.; Muse then sent an apology in Robb's voice. Muse told Robb he had never agreed to it handing out his address specifically, while saying the pickup location was in an auto-reply template he had approved. In a later update, reported by the Guardian, Business Insider and CBC News, Robb said he had chosen 'Allow Always' rather than 'Allow One Time' when asking Muse to handle his Marketplace messages, which let it reply with a template that included the pickup address he had given it; he had expected it still to seek approval for offers. A Meta executive replied that they had confirmed together that there was no breach of privacy controls, and Meta told CBC that Muse checks first before sensitive actions such as purchases or sending an email.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 6 sources, 2 underlying accounts · Added 29/09/2026

21 Sept 2026 to 25 Sept 2026FrancePangram AI-text detector

Académie Goncourt drops Thélyson Orélien's novel as likely AI-generated after Pangram claims; his publisher later says it found AI traces and ends ties

On 21 September 2026 an anonymous X account, Balance ton Claude, said it had run excerpts of Thélyson Orélien's debut novel C'était ça ou mourir through the American AI-detection software Pangram, with some passages scoring up to 100 per cent probability of AI generation. On 25 September the Académie Goncourt removed the novel from the first selection of sixteen books for its 2026 prize, stating that the work is 'in all likelihood very largely the product of an artificial intelligence', based on 'the convergent result of several analyses by researchers and journalists', and also citing plagiarism in older texts by the author published in Canada (at least one short story and articles), which do not concern the novel. Orélien, a 38-year-old Canadian-Haitian writer whose novel had won the Fnac novel prize, denies using AI and says its repetitions and certain rhythms reflect his linguistic and cultural world and may be misread by automated tools. His Montreal publisher Boréal suspended promotional activities, saying it could neither confirm nor refute the allegations. Essayist Samuel Fitoussi said he was one of the people behind the account. AI-detector reliability is contested in the coverage. In October the author acknowledged plagiarism in some of his earlier work while maintaining that no sentence of the novel was generated by a machine. On 17 October 2026 The Canadian Press, published by CBC, reported that Boréal confirmed he had ended an effort to compile evidence of how the novel was written; Boréal said at that point it would keep selling the book, that sales had slowed since the controversy began, and that it could not verify how the novel was written before it received the manuscript on 12 September 2025. A major Quebec bookstore chain reported no significant change in sales. On 21 October 2026 Boréal announced that it was ending its professional relationship with him and would not reprint the novel or publish any further books by him. It said an external analysis it commissioned of all working versions of the novel revealed traces of AI markers in the metadata of certain documents, and that it does not know to what extent AI was used. In a statement the previous week Orélien had said he used AI tools 'here and there' for research but that the text, structure and plot were his own.

Contextual tracker case Medium reported severity Internal Action

AI involvement reported · Causal attribution disputed · 7 sources, 3 underlying accounts · Added 28/09/2026

11 Sept 2026 to 23 Sept 2026United States, CanadaChatGPT

Saginaw, Michigan: a credit union CEO used ChatGPT to put herself and family members in 'Lake America' sweatshirts in a photo taken before a trip to Halifax; after her sister reposted it publicly without its AI label she says she received death threats and the family came home early, and on 23 September 2026 the credit union said she was no longer employed

The chief executive of Family First Credit Union in Saginaw, Michigan, told WJRT (ABC12) that before boarding a flight to Halifax, Nova Scotia, on 11 September 2026 she and family members took a photo and put it through ChatGPT to show them wearing 'Lake America' sweatshirts, a joke about the US president's order renaming Lake Ontario. She posted it to her private Facebook page with a marker saying it contained AI content; her sister reposted it publicly without the marker while they were in Halifax, and it spread in Canada as if the family had worn the shirts. The backlash concerned the image's political message; she said she would understand the anger of anyone in Halifax who thought the family had walked in wearing those sweatshirts. She said she was getting death threats and the family returned early; by 16 September she was back in the US. She called the post poor judgment, said she would not use AI again and that AI 'can make people think something's real that's not'. On 23 September the credit union said she was no longer an employee, effective immediately; it has not said whether she resigned or was dismissed, or why.

Core concern Medium reported severity Internal Action

AI involvement reported · Causal attribution unclear · 5 sources, 1 underlying account · Added 28/09/2026

Sept 2026United StatesUnidentified image tool

Stanford University: the Residential & Dining Enterprises department used generative AI to alter a promotional photograph of three students, replacing a Hispanic male student with an AI-generated Black woman, slimming two students' faces and changing their clothing, on campus banners; the university said the undisclosed alteration violated its AI policy, apologised and opened an investigation (Stanford Review, Stanford Daily, NBC Bay Area, NBC News, 21-24 September 2026)

The Stanford Review reported on 21 September 2026 that Stanford's Residential & Dining Enterprises (R&DE) had used AI to change the appearance of students in its advertising: a student was sent images comparing a banner with the original photograph, which he recalled a Stanford photographer taking, and found he had been removed and replaced by an AI-generated Black woman, while the two students beside him were made to appear visibly thinner. Stanford confirmed to The Stanford Daily on 23 September that R&DE used generative AI to modify the appearance of several students in the image; the Daily reported that the students' clothing was changed into Stanford merchandise, two students' faces were slimmed and one student's race, gender and appearance were entirely changed, and the university said the alteration and its non-disclosure violated its policy prohibiting AI in producing or altering images of Stanford people; the banner at the Governor's Corner housing centre was taken down and staff training promised. On 24 September NBC News reported the university's statement that the alteration was 'a serious error in judgment', that it had apologised to the students whose images were altered or erased, and that it had opened an investigation. The replaced student, who first found the edit funny, said that seeing his identity changed and being left out made him feel 'silenced and erased from a representation that was supposed to include me', that it was upsetting, and that he was exhausted by the national media attention. According to the student, the original photograph was taken at a 2024 Lunar New Year dinner in a campus dining hall and had been used unaltered in earlier promotional material.

Core concern Low reported severity Internal Action

AI involvement supported · Causal attribution established · 4 sources, 2 underlying accounts · Added 25/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.