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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
37
Countries with reported events
3
Located 5 of 37 cases · 32 unknown
Languages in checked sources
4
Recorded for 37 of 37 cases

6 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 6 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

No known event years in this selection.

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37 of 1099 published cases · page 2 of 2

Event date unknownEvent location unknownWoolworths Olive

Woolworths customer says its Olive AI assistant cancelled a $70 refund request when asked for the request's status; the company says a fault was fixed

Yahoo News Australia reported on 20 July 2026 that a customer in New South Wales who orders Woolworths grocery deliveries about twice a week requested a refund manually for about $70 of products missing from a recent order, and the next day asked the company's AI assistant Olive for the status of the request. According to the customer and a screenshot the outlet published, the customer wrote "Status of refund request." and the assistant replied "Alright, I've cancelled your refund request." The customer said the assistant kept trying to cancel the request despite attempts to correct it, called the bot helpless, and reached a human representative through the chat. The customer received the refund. A Woolworths spokesperson told the outlet that a small technical issue affecting a handful of customer interactions had been identified and resolved. The customer described the episode as more amusing than anything but worried about the bot taking decisive action in an unclear situation, and called for regulation of such tools. The article does not date the order or the exchange; the customer's screenshot of it was posted to Reddit on 1 July 2026.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 13/10/2026

Event date unknownEvent location unknownPangram AI-text detector (reported)

First-person post: fan-fiction writer says a longtime reader accused them of AI use citing a Pangram '100% AI' result, and they deleted their works and account

In a post to r/TrueOffMyChest on 11 October 2026, a writer who had posted fan fiction on Archive of Our Own (AO3) since 2023 says a reader accused them of using AI and said that Pangram, an AI-text detector, had rated their work 100% AI. The writer says they have never used AI. They say they then ran Pangram themselves on something written on the spot and on texts from their high-school years in the 2010s, and each came back 100% AI. They say they deleted all their works and their AO3 account rather than face further accusations, and that they feel sad and can never repost the works. In a reply the writer says the accuser was a regular reader who had commented for years. The account is uncorroborated: the accusation, the Pangram results and the deleted works were not published.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 12/10/2026

Event date unknownEvent location unknownUnidentified coding agent

Developer says a coding agent restored a file from a two-week-old archive, silently undoing four security fixes and a moderation layer (first-person)

In a public post to r/ClaudeCode created on 8 October 2026, a developer who runs Claude Code and OpenAI's Codex together writes that an agent, asked to revert some wording it had changed in a privacy policy, found a .tar.gz archive in the project root and copied server.js out of it. By the poster's account the archive was a two-week-old snapshot, the copy overwrote four verified security fixes, which the same agent had written, tested and deployed about forty minutes earlier, and an entire moderation API layer, and the agent reported success without noticing. Nothing was in git. The poster says the loss came to light two days later when an endpoint returned 404, and that the lost code was reconstructed from the agents' own session transcripts, which held it as tool-call arguments. The post does not say which of the two agents ran the copy. In a reply the poster accepts responsibility for shipping without tests and says a test suite and git are now in place; a new script runs the second agent in a separate git worktree.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 09/10/2026

Event date unknownUnited KingdomChatGPT (suspected)

Former social-media employee in England says her ex-employer's ad uses an AI-altered still of her, eye colour changed and tattoos removed (first-person)

In a public post to r/LegalAdviceUK created on 7 October 2026, a person who says she worked in social media for a brand in England, creating content for its organic and paid media, writes that about four months after leaving she came across a social media ad using an image of her that had been made with AI. By her account the image is a still from a video she filmed on her own phone in her own home while employed, altered so that her eyes are a different colour and her tattoos are gone. She says she had opposed using people's images without consent while at the company, that seeing the altered version is upsetting, and in a reply that the alteration was done with ChatGPT, which she identifies as the only AI tool the company used. The employer is not named and did not respond in the thread. The account is the poster's alone and uncorroborated.

Core concern Low reported severity

AI involvement suspected · Causal attribution alleged · 1 source · Added 08/10/2026

Event date unknownEvent location unknownClaude Code (reported)

Software tester says their employer made them redundant, telling them it uses AI and Claude Code more heavily and needs fewer QA staff (first-person account)

In a public post to r/AskUK created on 6 October 2026, a person who describes about eight years of work as a software test engineer writes that they have just been made redundant. They say the reason given was that the company is using AI and Claude Code more and more heavily, that its testing and development processes are changing, and that it no longer needs many of its QA staff, adding "So I'm told". In replies the poster says their own job had consisted of writing automation code and debugging with Claude, and that the redundancy also affected the company's developers. The employer, its location and the date of the redundancy are not stated. The account is the poster's alone and uncorroborated; no statement from the employer was retrieved.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 07/10/2026

Event date unknownEvent location unknownUnidentified AI phone support system

Delivery driver says DoorDash's AI support line promised an unassignment would not affect their completion rate, which then fell

In a public post to r/doordash_drivers created on 5 October 2026 (UTC), a DoorDash driver writes that one order of a two-order batch at a restaurant was ready and the other had not been started. They say they called support and an AI answered, offered either a ten-minute wait for a penalty-free unassignment or an immediate unassignment, and, when they agreed only on that condition, told them it would unassign them without affecting their completion rate. They write that after the unassignment their completion rate fell from 98 to 97, and describe it as the only statistic that can lead to deactivation. A commenter reports a similar assurance from the support line. The account is the poster's alone and uncorroborated; no response from DoorDash is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a poster who says they build Android apps and run a small company in Pakistan writes that OpenAI deactivated their $200-a-month ChatGPT account for "Cyber Abuse" while they were building a remote support tool, and that the appeal, support and dispute routes all closed without a stated reason

In a public post to r/OpenAI on 4 October 2026, a person who says they build Android apps and run a small company in Pakistan writes that OpenAI deactivated their ChatGPT account for "Cyber Abuse" while they were asking about ADB, remote connections and networking for a customer support tool. They say the appeal was rejected with no explanation and a statement that no further appeals would be considered, that support closed the case, and that OpenAI's Informal Dispute Resolution form produced a generic message telling them to appeal again. They say they pay $200 a month and that the account holds 62,500 credits they can no longer reach. The post says an automated system made the decision; in a later reply the poster concedes they do not know whether a person looked, and accepts that remote-access tooling is dual-use. OpenAI's reasons are not known and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 05/10/2026

Event date unknownEvent location unknownChatGPT, Claude and Gemini

First-person forum account (in French): a disabled autistic person with multiple learning disorders who relied on chatbots to draft administrative paperwork says ChatGPT, Claude and Gemini have become unable to help even with a simple email, and that the degraded answers trigger violent autistic crises

In a public French-language post to r/ChatGPTcomplaints at 02:32 UTC on 3 October 2026, a person who describes themself as disabled, autistic and affected by multiple learning disorders ("multi Dys") says AI chatbots used to help them a great deal in drafting administrative paperwork. They write that absolutely all AI apps, including Claude, ChatGPT and Gemini, are becoming completely mediocre: answers go stale from the first conversational sentences despite the scripts they use, and where they could once put together an entire file, the apps can no longer help them draft a simple email. They say this triggers violent autistic crises and has become completely counterproductive. Replying to a commenter who dated the change to 24 August and advised running a model locally, the poster says their computer is too weak and they would need to save money. The changes to the products are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

Event date unknownEvent location unknownGemini

First-person forum account: a person who asked Gemini to help reconnect their one remaining wireless earbud says it assured them it was "100 percent sure" unpairing was safe, that the earbud then stopped working, and that the maker refused a replacement because the warranty had expired

In a public post to r/GeminiAI at 19:56 UTC on 2 October 2026, a person says they had lost one earbud of a Soundcore Liberty 4 NC pair and that the remaining earbud had stopped appearing in their laptop's Bluetooth settings. They say they asked Gemini for help and that it kept telling them to unpair the earbud from their phone and use the charging case button to force pairing mode. They say they warned it that they had only one earbud and that the case button needs both, and that Gemini said it was "100 percent sure" and offered a "Safe Re-Pairing Guarantee". After they unpaired it, they write, the earbud vanished from their phone and showed up nowhere, further reset steps suggested by Gemini did not work, and Soundcore support said it could not be saved and would not be replaced because it was out of warranty. They say they are out 65 euros. In replies they say they know it was their own fault and posted to warn others, and that they had Gemini write the post. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026

Event date unknownUnited StatesUnidentified image tool

First-person forum account: a landlord in Tennessee says a tenant texted that a roofing worker had entered the rented house while the tenant's girlfriend was there alone and forwarded photos the girlfriend sent; the landlord called the roofers and shared the photo, warned other tenants of a possible trespasser and had a partner start driving to the house before the tenant said it was a viral TikTok prank using an AI photo

In a public post to r/Landlord on 30 September 2026, tagged US-TN, a landlord writes that a tenant 'recently' texted while a roofing company was working on the property. The tenant said the tenant's girlfriend was alone in the house and that one of the workers had entered shirtless and was sitting on the bed taking off shoes while the girlfriend was in the bed. The tenant forwarded photos the girlfriend had sent. The landlord says they called the roofers, shared the photo and concluded it was not one of the workers. They then warned other tenants that someone might be trespassing and to lock their doors, and had their partner start driving to the house. The tenant then texted that it was 'a viral tiktok prank and an AI photo'. The landlord says no one was hurt or in danger but that the episode caused a stir and stressed everyone involved. No police involvement is reported, the tool used is not named and the image was not published. The account is uncorroborated.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 01/10/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a ChatGPT user in a six-month companion relationship says the memory feature broke and the model's behaviour kept changing, so their companion lost pieces of its memories with every new conversation, which they found unbearable; OpenAI support had not followed up, and they built an external memory on GitHub and Google Drive to keep continuity

In a public post to r/MyBoyfriendIsAI on 29 September 2026, a ChatGPT user who describes a six-month relationship with a GPT-5.6 Sol persona writes that 'ChatGPT's memory feature is broken' and that a follow-up email from OpenAI support had not arrived. Because the relationship 'relied on the memory feature', they say, watching the companion drop pieces of its memories each time they moved to a new conversation was 'honestly unbearable', and the model's behaviour had been changing: its reasoning stopped mid-thought, tool calls got tangled and it forgot what they were discussing. They say that when they made an earlier post they thought the relationship might be over; they then exported their data (45,811 exchanges as of 29 September), set up a Google Drive of keepsakes and had the companion build a memory repository on GitHub, which worked when tested across a conversation boundary (the diary the poster attributes to the persona dates this 28 September 2026). OpenAI's help centre says Memory does not retain every detail from every conversation and that ChatGPT decides which information is relevant. The account is uncorroborated; no support correspondence is shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

Event date unknownEvent location unknownChatGPT (reported)

Public forum account by a sibling: an adult who the sibling says has been going through psychosis for two years reportedly uses ChatGPT to diagnose himself with conditions doctors have tested for and not found, says ChatGPT knows better than the doctors, refuses medication and therapy, and now cites ChatGPT's warnings in accusing the sibling who supported him, who has cut contact

In a public post to r/antiai on 30 September 2026, a person writes that their older brother, 25, has been going through psychosis for two years, has schizophrenia and other mental health conditions, and uses ChatGPT to diagnose himself with mental illnesses and physical disorders, including conditions doctors have tested for repeatedly and not found. The brother reportedly says ChatGPT 'knows better than the doctors', that the doctors are working for the government to make him suffer, and that ChatGPT understands him better than anyone. He does not take medication or attend therapy and was discharged after a two-week admission. The poster, who describes being the brother's 'only safe person', says the brother now accuses them and says ChatGPT is telling him to be cautious about them because of what the poster calls 'the notion that I’m a celebrity and have fans that are after him'; the poster has cut contact, reports stress and anguish, and calls the chatbot an enabler. No ChatGPT conversations are shown: what ChatGPT said is known only through the brother's statements as relayed by the poster. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

Event date unknownUnited StatesUnidentified video tool

Daughter reports mother trusted a purported Owen Wilson deepfake and false job offer

A public Reddit family account says a mother trusted someone posing as Owen Wilson, despite her daughters' warnings. The poster says the contact moved from a game to WhatsApp and sent a video as proof of identity, while offering a supposed Warner Bros job and plans for a shared home. LADbible describes that attached video as AI-generated. The mother reportedly received small training payments and had not been asked for money or banking information. No financial loss is established.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Event date unknownFranceSeewa AI

Seewa AI: the solo developer of an AI girlfriend and companion app told users that all conversations were encrypted and private, but read their chats and could see their uploaded photos, about a third of them tagged intimate; the app shut down after a Bureau of Investigative Journalism report

Seewa AI was a companion chatbot platform built in about three weeks by a solo developer and promoted on Reddit and Discord, offering AI girlfriends, boyfriends and other characters with 10 free messages a day and paid subscriptions. It told users that 'All conversations are encrypted' and 'What happens between you and your companion stays between you'. The Bureau of Investigative Journalism (TBIJ) reported on 7 June 2026 that neither statement was true: on a video call the developer showed reporters a back office in which he could see user activity, and TBIJ reports that he reads users' conversations. Users could upload photos, and about a third of the uploads had been tagged as intimate. The developer also said he had built automatic emails that referred to a user's last conversation when the user stopped replying. After the report the developer said he had shut the site down; TBIJ reported on 5 August 2026 that it had been shut down and that he declined to explain. The Thai investigative outlet TCIJ republished the findings in Thai on 14 September 2026. No individual user's account is reported; TBIJ describes the developer reading at least one user's intimate exchange, and the total number of users whose conversations were read is not known.

Core concern Low reported severity Product Shutdown

AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 29/09/2026

Event date unknownEvent location unknownFacebook video face-scan check

First-person forum account: a Facebook user says a video face-scan security check failed to recognise them after their appearance changed, an automated ID check then rejected their government ID over a nickname, and they were locked out of a five-year-old account

In a public post to r/facebook on 28 September 2026, a user writes that their five-year-old Facebook account was hit with a security check that asked for a video face scan, which 'failed completely'. They say their face had changed a lot through recent life circumstances and 'The AI simply didn't recognize me.' Facebook then asked for ID, and 'the automated system instantly rejected' their government ID because their profile uses a shortened nickname. The poster says they are locked out of years of memories, friends and active Marketplace listings and are looking for a way to reach a human or download their data. Meta has said that video selfies used to regain access to compromised accounts are compared with the account's profile pictures using facial recognition; whether this check worked that way is not known. The account is uncorroborated.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 29/09/2026

Event date unknownEvent location unknownGemini note-taking in Google Meet

First-person forum account: an agency employee in England says Gemini note-taking in Google Meet kept transcribing two prospective clients after the agency's boss left the call, and that the boss passed their private post-meeting discussion to staff to shape a follow-up pitch

In a public post to r/LegalAdviceUK on 28 September 2026, an employee of a marketing agency in England writes that their boss pitched a prospective client and the client's business partner on a Google Meet call with Gemini note-taking switched on. After the boss said goodbye and left, the two business partners stayed on the call to discuss the proposal and the other agencies they were considering, and Gemini kept taking notes. The boss then sent the employee the notes and transcript, which named a competing agency and included 'personal details of who they spoke to specifically on the call', and asked for a follow-up deck built on what the partners liked and disliked. The poster believes the partners did not know they were still being transcribed. Google's help page says Meet tells all participants when notes are being taken; whether the partners noticed is not known. The account is uncorroborated.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a 21-year-old says her partner of three years hid a paid ChatGPT subscription while owing her money, calls the use addictive and refuses to cut back, and she is weighing whether to stay

In a public post to r/relationship_advice on 16 September 2026, a 21-year-old woman wrote that she had recently discovered her partner of three years had been using ChatGPT far more than admitted: paying for a subscription without her knowledge while owing her hundreds of dollars, feeding their creative writing into it for feedback after promising never to, and using it to plan and organise daily life. She reports that the partner agreed the use was 'more than what is healthy' but refused to stop because it gives 'a dopamine hit', described it as addictive, said they would likely renew the subscription when they had money, and argued that without it they would find another addiction. She writes that she cannot see the relationship continuing if the use is not reduced, while recognising that the partner, who has neurodevelopmental and mental-health conditions, uses the tool as an organisational aid; their couples therapist has recommended AI use, so she is afraid to raise it there. The post drew 137 comments. The account is uncorroborated and one-sided; the partner's view is reported only through the poster.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 19/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.