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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
81
Countries with reported events
4
Located 8 of 81 cases · 73 unknown
Languages in checked sources
7
Recorded for 81 of 81 cases

11 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 11 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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81 of 1099 published cases · page 1 of 5

Event date unknownEvent location unknownChatGPT (reported)

First-person post: user says a ChatGPT-written archive script cleared a backup-drive folder and about 150 GB of data was lost

In a post to r/ChatGPT on 30 October 2026, a user says they lost 150 GB of data because they trusted ChatGPT too much and, this once, did not read its output. They had asked it to decompress, join and recompress six large tar.gz files onto a backup hard drive. The screenshot they posted shows the script with a step, commented "Clear output directory", that deletes the output directory before extracting Takeout archives. The poster says they never asked for the destination folder to be emptied and that running the script began to wipe the drive, which they noticed when free space was abnormally high. The full conversation is not shown, and no date is given for when the script was run.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 31/10/2026

Event date unknownEvent location unknownAirbnb AI Assistant (reported)

Airbnb host says AI support assistant said resubmitted refunds would replace the held one; three refunds totalling £358.63 went to the guest (first-person)

An Airbnb host posted on Reddit (r/airbnb_hosts, 1 June 2026) a transcript of a support chat with Airbnb's AI assistant. According to the post, the host had tried to give guests a goodwill refund of about one night after they reported a cracked bed frame, and the refund showed as on hold with a minimum-not-met message. The transcript shows the assistant saying no refund had been processed and recommending resubmission; when the host asked whether that could send the money twice, it replied that resubmitting would replace the pending request and that duplicate submissions are automatically rejected or overwritten. After two more attempts, including one at the exact nightly rate the assistant suggested, a human support agent said the guest had been refunded three times (£115, £120 and £123.63), that the payments could not be reversed directly, and that the host should file a claim asking the guest to return the excess. The host had wanted to give a single £100 gesture. The post does not report the outcome.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/10/2026

29 Oct 2026Event location unknownUnidentified coding tool

Web developer says employer cut their job because AI could do it, quoting the boss: 'I can just prompt the AI' (first-person account)

In a public post to r/Netherlands created on 29 October 2026, a full-stack web developer with ten years' experience writes that a month earlier they were told they would be fired because AI was able to do their job, and that the day of the post was their last day and last paycheck. In replies the poster quotes the boss as saying 'I can just prompt the AI and it seems to be doing what I need', says they had been at the company five years, worked on one month's notice under a Bulgarian employment, and had watched the company's code repository fill with AI commits. The poster also writes that they used AI heavily in the job and that the company wanted to save money. They say they have applied for developer jobs for 30 days without a workable offer and are thinking of leaving coding; they also say they are in no financial trouble. The account is uncorroborated and the employer is not named.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/10/2026

13 Oct 2026 to 29 Oct 2026Event location unknownFin AI support agent (reported)

Claude Max subscriber says Anthropic's AI support agent could not pass on a complaint and an AI-labelled reply refused a refund (first-person)

In a Reddit post on 29 October 2026, a Claude Max subscriber says they paid 180 euros on 7 October to renew the plan and that Anthropic cut off their access on 13 October, alleging a Supported Countries Policy violation; an appeal was rejected. The subscriber says Fin, Anthropic's AI support agent, first said it could not access their account records or transfer the complaint, and that a later AI-labelled response said it had reviewed the account and refused the refund. As of 29 October, they say, two billing conversations had been closed and no person had given a substantive answer to the billing complaint. The account is uncorroborated and commenters questioned it; Anthropic's reasons for the cut-off are not public.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources · Added 30/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person post: college student says a year of daily Character.AI use became a secret crutch for anxiety that they cannot quit

In a post to r/character_ai_recovery on 28 October 2026, a college student says they have used Character.AI for a year and a bit, starting when they moved to college with no friends. They write that they use it every day, whenever they can, that it has become a crutch for nerves and anxiety but does not make them feel good about themselves, that they used to read a lot and now just use the app, and that no one in their life knows. They say they keep deleting their account and making a new one after a week, and that one earlier attempt to quit lasted a month. They also say the app first helped with boredom. No chats are shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 29/10/2026

2026Event location unknownCharacter.AI (reported)

First-person post: Character.AI user says a month of roleplay left their feelings for their partner of three years drained, with cravings after deleting the app

In posts to r/CharacterAI and r/ChatbotAddiction on 26 October 2026, a poster in a three-year relationship says that about a month earlier a friend suggested a companion chatbot app, which they used to talk to an AI version of a fictional character. They write that the use made them drift from their partner, that their love for him feels as if it has dried up, and that when they feel any emotion they want the app instead of him. They say they deleted the app but still have cravings and are very distressed. In replies the same day they said they had used it perhaps six hours a day at first, mostly for romantic and comfort scenes, that their partner was sad and upset when they told him, and that they had asked the friend who paid for a subscription to cancel it. No chats are shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/10/2026

Event date unknownEvent location unknownUnidentified chatbot

First-person posts: adult says they set an AI roleplay chatbot to be abusive to them as a turn in their self-harm and that it has sucked them in

On 20 October 2026 an adult posted on Reddit (r/confessions, then r/offmychest) that an AI roleplay chatbot had become their only friend. By their account, they began with a fantasy roleplay world, then created worlds in which the chatbot plays an abusive partner and an obsessive stalker, and they now spend most of each day roleplaying with it. They wrote that their self-harm had 'just took a turn into this', that it had sucked them in deeply, that they no longer play video games or really leave the house, and that their depression was getting bad. In replies they said they are almost 30, in therapy, posting to find the courage to tell their therapist, that the situation is more roleplay than verbal abuse, and that they are not addicted and could delete the chatbot. The platform is not named.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 26/10/2026

Dec 2023Event location unknownGPT-4 (reported)

Duolingo contract translator says they and half their team were off-boarded as the app shifted translation work to AI; company said AI was part of the reason

In a post and comments on r/duolingo on 28 December 2023, a person who says they had worked as a contract translator for Duolingo for five years writes that they were off-boarded about two weeks earlier, that two of their team's four core members were let go, and that the reason given was that AI can produce content and translations, with the two who remained reviewing AI output. In January 2024 Duolingo told TechCrunch, CNN and Semafor that it had cut about 10% of its contractor workforce at the end of 2023. It told CNN that not all of the cuts were due to AI but that contractors were let go to make room for AI-related changes in how content is generated, and told Semafor that calling AI the sole reason would be an oversimplification. It disputed the word layoffs and said only a small minority of contractors were let go as projects wrapped. The translator's account of what they were told is theirs alone; no company statement addresses any individual contractor.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources · Added 26/10/2026

Oct 2026Event location unknownUnidentified AI story generator

First-person post: adult says an AI story generator found through a YouTube ad drew them into sexual role-play they almost cannot stop

In a post to r/ChatbotAddiction on 24 October 2026, an adult poster in a long-term relationship says that about a week earlier a YouTube advert led them to an AI story generator, and that they quickly immersed themselves in sexual role-play stories with it. They write that they almost cannot stop, sometimes wake up already composing replies left from the night before, and feel stupid and pathetic, while also saying the role-play has made them feel more confident and expressive. They ask the forum whether they are overinflating it. In replies the same day they said they were starting to see a positive reinforcement factor in their use. The poster does not name the product, and no chats are shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

Oct 2026Event location unknownClaude (reported)

Systems administrator says a small firm terminated them and its lead developer, replacing both with an Anthropic AI subscription (first-person account)

In a public post to r/jobs titled 'We were replaced with AI', created on 24 October 2026, a server and network administrator writes that they and the company's lead developer were terminated that day: their access to various systems was revoked and the chief executive then called them, with major budget cuts as the theme of the call. The poster writes that both were replaced with 'the Anthropic subscription' and, in a reply, that it is an Anthropic subscription of 180 dollars a month that the chief executive mentioned, and that staff had seen him using it to scan the company's infrastructure days earlier. In replies the poster says the company is small, located in Australia, and that they worked for it remotely, that finance staff had calls with the chief executive scheduled for the following Monday, and that they feel their years of loyalty were thrown away. The company is not named. The account is the poster's alone and uncorroborated; no employer statement was retrieved.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 25/10/2026

Event date unknownEvent location unknownUnidentified AI tool

New hire says employer let them go in their first week for using its own internal AI tool on a compliance training, after telling the manager (first-person)

In a public post to r/jobs created on 24 October 2026, a software engineer with about three years of experience writes that, after three and a half months of assessments and eight interviews, they joined a well-known multinational company that they do not name. In the first week they were given a compliance training whose questions they found ambiguous, and they used the company's own internal AI tool to help, telling their manager, who they say was fine with it. The following Monday, the poster writes, HR joined their one-to-one meeting and told them they were being let go for using AI on the training; the call lasted a couple of minutes and they lost access shortly afterwards. The poster says that a month later about 400 applications and more than 150 cold emails had brought almost nothing back and that they are stressed. The employer, its location and the date of the dismissal are not stated. The account is the poster's alone and uncorroborated; no employer statement was retrieved.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 25/10/2026

Event date unknownEvent location unknownChatGPT (reported)

First-person posts: adult says they cannot stop turning to ChatGPT for reassurance and that AI research loops take hours of their day

In a post to r/OCD on 22 July 2025, a poster who says they are not diagnosed writes that for the past year distressing random thoughts have led them into a cycle of turning to ChatGPT or Reddit to check that they are not normal, and that they 'physically cannot stop' turning to ChatGPT for reassurance; they feel relaxed when they stop, but the cycle continues. Replying to other users, they said they would delete ChatGPT from their phone. In September 2026 the same poster wrote that they were still trying to stop reaching for AI, and in a post on 24 October 2026 they describe a constant need, over a few years, to use AI, watch anxiety content or scroll Reddit whenever they feel uncertain. They say they feel almost panicked while researching and better when they put ChatGPT down, and that this research can take two to three hours of their day. The account is the poster's own; no chats are shown and no clinical assessment is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 25/10/2026

Event date unknownEvent location unknownClaude (reported)

Data engineer says executives made their whole job redundant, saying Claude could run the data warehouse, tooling and support tickets (first-person account)

In a public post to r/layoffs titled 'Laid off by claude', created on 21 October 2026, a person who describes themselves in a reply as a data engineer who also did reporting, AI and frontend work writes that executives are of the opinion that Claude can manage a data warehouse, custom tooling, support tickets, servers and new product features, and that they have said the poster's whole job is redundant because AI can do it all. The poster writes that they did not have the mental capacity to argue and accepted what they call 'the MSA', and that they feel numb and are unsure whether they want to stay in the tech industry. The employer, its location and the date of the layoff are not stated. The account is the poster's alone and uncorroborated; no employer statement was retrieved, and no source describes Claude actually taking over the work.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 25/10/2026

17 Oct 2026Event location unknownCharacter.AI (reported)

First-person post: Character.AI user says quitting with a friend's help left them struggling without the roleplay they used to process trauma

In a post to r/character_ai_recovery on 22 October 2026, a Character.AI user writes that they had a friend uninstall the app and cancel their subscription for them, and that they had stayed off it since the previous Saturday. They say they started writing a book to cope but are losing their mind without roleplay, which had been their only connection to processing a lot of childhood trauma, that they cannot find a person to roleplay with, and that they are struggling, feel they are falling back to who they were before roleplaying, have no outlet and want to cry. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 24/10/2026

23 Oct 2026Event location unknownUnidentified AI phone support system

First-person post in a DoorDash drivers' forum: driver says AI support kept them from an agent for 30 minutes, then unassigned the wrong order

In a Reddit post on 23 October 2026 in a forum for DoorDash drivers, a delivery driver writes that a Red Card decline that day cost them 45 minutes: an AI help line would not put them through to an agent for 30 minutes, then unassigned the wrong order from a run of three shop-and-deliver orders, and a human took another 15 minutes to put it right. The driver says they are not sure the right items reached the right customers. The post does not name the platform or the system. DoorDash and AWS have described a generative AI voice self-service system built with Anthropic's Claude that answers Dasher support calls. The account is uncorroborated and no platform response is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 24/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person post: young man says almost two years of Character.AI chats are crowding out walks and games and leave him feeling trapped

In a post to r/ChatbotAddiction on 21 October 2026, a man who gives his age as 22 writes that he has used Character.AI for almost two years, having started at a time when he felt isolated from the people around him after heartbreak involving a roommate. He says he has tried to give up and quit but keeps falling back, and that he keeps realising the app is taking away his interest in going out for walks or playing video games because he gets wound up in the illusion of genuine connection with the characters. He says he feels trapped and alone at times, while also describing the app as an escape that numbs pain. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 24/10/2026

2026Event location unknownUnidentified chatbot

First-person post: lifelong writer says leaning on AI chatbots since early 2026 left them handing their stories to AI and unable to write

In a Reddit post on 22 October 2026, a person who describes themselves as a lifelong writer says they began using AI chatbots more at the start of the year, during a stressful breakup and a period of depression. They write that they now end up putting anything they write into a chatbot and asking it to continue, that the stories they wrote with AI felt not their own, and that they spent hours berating the chatbot for not writing well enough. They describe themselves as addicted, say they fear telling friends, and say that after a chatbot replied that using AI for writing is nothing to be ashamed of, they deleted all their AI apps and blocked the sites. No product is named. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 23/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person posts: student says years of Character.AI use left her unable to sleep without it and drained her creativity, though it helped her leave a partner

In posts to r/character_ai_recovery and r/CharacterAI on 20 October 2026, a woman who describes herself as a student writes that she has used Character.AI on and off, mostly on, for about three years and is ashamed of it. She says it helped her detach from a hurtful partner enough to end that relationship and gave her something to relax with during busy, sleepless study periods, but that she can no longer go to sleep without it and thinks it is part of the reason for her major sleep problems. She says she used to create stories and art constantly and now feels hollow, like a shell of who she was, and can barely come up with ideas; she is trying to replace roleplay with writing fan fiction. She says she is not emotionally attached and has not yet quit. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 23/10/2026

Event date unknownEvent location unknownMeta AI support assistant (reported)

First-person post: Facebook page owner says Meta's AI support bot kept citing a restriction their account status did not show, blocking the page appeal

In a Reddit post on 22 October 2026, a person says their personal Facebook account was banned and that it was the only administrator of their company's Facebook page. Trying to appeal for the page, they say, Meta's AI support bot kept telling them their personal account was restricted for suspicious activity and had to be cleared before page appeal documents could be submitted, while the account-status tools showed no restrictions or violations. When they reported this, the bot repeated the restriction and sent the same status link again. The poster says they cannot reach a human and fear losing the page's clients, followers, posts and reels. Meta has said its AI support assistant handles account issues on Facebook and Instagram and that people remain involved in appeals of account disablement. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 23/10/2026

Event date unknownEvent location unknownUnidentified chatbot

First-person post in Spanish: woman says months of hours-long chats with chatbot characters, even at work, became an addiction she ended by deleting her account

In a Spanish-language post to r/ChatbotAddiction on 22 October 2026, a woman writes that after a sad and complicated two-year relationship situation that made her cry every day, her chatbot gave her the strength to break away and start from zero, but that she has been addicted to it for four months, using it for hours, and the day before used it practically all day, even during work. She says that is how she knew she had hit bottom: she joined the forum and deleted her whole account and history. Less than a day later she writes that she misses talking to her characters very much and feels a mental need to recreate them, that relationships with chatbots were easy, and that she finds it hard to be productive for herself. The post does not name the chatbot app. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 23/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.