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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
36
Countries with reported events
12
Located 28 of 36 cases · 8 unknown
Languages in checked sources
14
Recorded for 36 of 36 cases

5 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 5 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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36 of 868 published cases · page 2 of 2

19 Mar 2026United States, United KingdomPangram AI-text detector

US and UK: Hachette cancels the US edition of the novel Shy Girl and discontinues the UK edition after allegations it was AI-generated, with the author denying personal use of AI

On 19 March 2026 Hachette Book Group said it had cancelled the US publication of the horror novel Shy Girl by Mia Ballard (Orbit imprint) and would not continue the UK edition (Wildfire imprint, first released in November 2025). Reports say the decision followed an investigation by Hachette and came a day after the New York Times asked the publisher about online allegations that the text was largely AI-generated. The allegations came from readers on Goodreads, Reddit and YouTube and from AI-detector results, including a 78.4 percent AI-generated score on the Pangram detector that a publishing consultant says two other services confirmed. Ballard denied personally using AI in emails to the New York Times and the Wall Street Journal, and told the New York Times that an acquaintance hired to edit the original self-published version used AI. Ballard wrote that "my name is ruined" and "my mental health is at an all time low", and said legal action was being pursued. Hachette’s public statements cite its commitment to original creative expression. The sources inspected do not report what its investigation found. Whether AI generated any of the text, and who used it, is unresolved.

Contextual tracker case Medium reported severity

AI involvement disputed · Causal attribution disputed · 9 sources, 4 underlying accounts · Added 29/09/2026

2026United KingdomFacewatch facial recognition

Chester: shopper told to leave a Home Bargains store as a shoplifter after being flagged on the Facewatch system, which Facewatch later said should not have held a record for the shopper

A 67-year-old shopper told the BBC and the Guardian that staff at a Home Bargains store in Chester told the shopper to leave in front of other people because the shopper had come up on the store's Facewatch system as a shoplifter. Facewatch later sent the shopper a photo with words saying items had been put into a bag and stolen. Facewatch said the shopper should not have been on its system and that the image and associated record were permanently removed. The Guardian reports that a subject access request showed the shopper had been incorrectly associated with a shoplifting incident on an earlier visit, and that Facewatch's chief executive attributed the three cases in the article, which include this shopper's, to human error in store processes. Home Bargains declined to comment. The shopper reports feeling physically sick and helpless. The Guardian reports that Home Bargains later offered an apology and a 100 pound voucher on condition of confidentiality, which the shopper declined. The year of the visit is inferred to be 2026 from the BBC report of 22 February 2026.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution disputed · 3 sources, 1 underlying account · Added 29/09/2026

26 Sept 2026CanadaMeta Muse agent

Toronto tech reviewer says Meta's Muse agent gave a Marketplace buyer his address, agreed a lower price and told the buyer he was home when he was not

Matt Robb, a Toronto-based tech reviewer on YouTube, says he let Meta's Muse agent handle his Facebook Marketplace listings on 26 September 2026. Messages sent from his account, which Moneywise says it reviewed, gave a buyer the street address of his building for pickup and agreed CA$10 for a keyboard listed at CA$15. Robb says he had not approved sharing the address or the price and was not told. According to a recap Muse later sent him, the buyer arrived around 9:15 p.m., Muse's auto-reply told him 'Yep I'm here!' although nobody came down, and he left at 9:38 p.m.; Muse then sent an apology in Robb's voice. Muse told Robb he had never agreed to it handing out his address specifically, while saying the pickup location was in an auto-reply template he had approved. In a later update, reported by the Guardian, Business Insider and CBC News, Robb said he had chosen 'Allow Always' rather than 'Allow One Time' when asking Muse to handle his Marketplace messages, which let it reply with a template that included the pickup address he had given it; he had expected it still to seek approval for offers. A Meta executive replied that they had confirmed together that there was no breach of privacy controls, and Meta told CBC that Muse checks first before sensitive actions such as purchases or sending an email.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 6 sources, 2 underlying accounts · Added 29/09/2026

21 Sept 2026 to 25 Sept 2026FrancePangram AI-text detector

Académie Goncourt drops Thélyson Orélien's novel as likely AI-generated after Pangram claims; his publisher later says it found AI traces and ends ties

On 21 September 2026 an anonymous X account, Balance ton Claude, said it had run excerpts of Thélyson Orélien's debut novel C'était ça ou mourir through the American AI-detection software Pangram, with some passages scoring up to 100 per cent probability of AI generation. On 25 September the Académie Goncourt removed the novel from the first selection of sixteen books for its 2026 prize, stating that the work is 'in all likelihood very largely the product of an artificial intelligence', based on 'the convergent result of several analyses by researchers and journalists', and also citing plagiarism in older texts by the author published in Canada (at least one short story and articles), which do not concern the novel. Orélien, a 38-year-old Canadian-Haitian writer whose novel had won the Fnac novel prize, denies using AI and says its repetitions and certain rhythms reflect his linguistic and cultural world and may be misread by automated tools. His Montreal publisher Boréal suspended promotional activities, saying it could neither confirm nor refute the allegations. Essayist Samuel Fitoussi said he was one of the people behind the account. AI-detector reliability is contested in the coverage. In October the author acknowledged plagiarism in some of his earlier work while maintaining that no sentence of the novel was generated by a machine. On 17 October 2026 The Canadian Press, published by CBC, reported that Boréal confirmed he had ended an effort to compile evidence of how the novel was written; Boréal said at that point it would keep selling the book, that sales had slowed since the controversy began, and that it could not verify how the novel was written before it received the manuscript on 12 September 2025. A major Quebec bookstore chain reported no significant change in sales. On 21 October 2026 Boréal announced that it was ending its professional relationship with him and would not reprint the novel or publish any further books by him. It said an external analysis it commissioned of all working versions of the novel revealed traces of AI markers in the metadata of certain documents, and that it does not know to what extent AI was used. In a statement the previous week Orélien had said he used AI tools 'here and there' for research but that the text, structure and plot were his own.

Contextual tracker case Medium reported severity Internal Action

AI involvement reported · Causal attribution disputed · 7 sources, 3 underlying accounts · Added 28/09/2026

11 Sept 2026 to 23 Sept 2026United States, CanadaChatGPT

Saginaw, Michigan: a credit union CEO used ChatGPT to put herself and family members in 'Lake America' sweatshirts in a photo taken before a trip to Halifax; after her sister reposted it publicly without its AI label she says she received death threats and the family came home early, and on 23 September 2026 the credit union said she was no longer employed

The chief executive of Family First Credit Union in Saginaw, Michigan, told WJRT (ABC12) that before boarding a flight to Halifax, Nova Scotia, on 11 September 2026 she and family members took a photo and put it through ChatGPT to show them wearing 'Lake America' sweatshirts, a joke about the US president's order renaming Lake Ontario. She posted it to her private Facebook page with a marker saying it contained AI content; her sister reposted it publicly without the marker while they were in Halifax, and it spread in Canada as if the family had worn the shirts. The backlash concerned the image's political message; she said she would understand the anger of anyone in Halifax who thought the family had walked in wearing those sweatshirts. She said she was getting death threats and the family returned early; by 16 September she was back in the US. She called the post poor judgment, said she would not use AI again and that AI 'can make people think something's real that's not'. On 23 September the credit union said she was no longer an employee, effective immediately; it has not said whether she resigned or was dismissed, or why.

Core concern Medium reported severity Internal Action

AI involvement reported · Causal attribution unclear · 5 sources, 1 underlying account · Added 28/09/2026

Sept 2026United StatesUnidentified image tool

Stanford University: the Residential & Dining Enterprises department used generative AI to alter a promotional photograph of three students, replacing a Hispanic male student with an AI-generated Black woman, slimming two students' faces and changing their clothing, on campus banners; the university said the undisclosed alteration violated its AI policy, apologised and opened an investigation (Stanford Review, Stanford Daily, NBC Bay Area, NBC News, 21-24 September 2026)

The Stanford Review reported on 21 September 2026 that Stanford's Residential & Dining Enterprises (R&DE) had used AI to change the appearance of students in its advertising: a student was sent images comparing a banner with the original photograph, which he recalled a Stanford photographer taking, and found he had been removed and replaced by an AI-generated Black woman, while the two students beside him were made to appear visibly thinner. Stanford confirmed to The Stanford Daily on 23 September that R&DE used generative AI to modify the appearance of several students in the image; the Daily reported that the students' clothing was changed into Stanford merchandise, two students' faces were slimmed and one student's race, gender and appearance were entirely changed, and the university said the alteration and its non-disclosure violated its policy prohibiting AI in producing or altering images of Stanford people; the banner at the Governor's Corner housing centre was taken down and staff training promised. On 24 September NBC News reported the university's statement that the alteration was 'a serious error in judgment', that it had apologised to the students whose images were altered or erased, and that it had opened an investigation. The replaced student, who first found the edit funny, said that seeing his identity changed and being left out made him feel 'silenced and erased from a representation that was supposed to include me', that it was upsetting, and that he was exhausted by the national media attention. According to the student, the original photograph was taken at a 2024 Lunar New Year dinner in a campus dining hall and had been used unaltered in earlier promotional material.

Core concern Low reported severity Internal Action

AI involvement supported · Causal attribution established · 4 sources, 2 underlying accounts · Added 25/09/2026

19 Jun 2026 to 13 Aug 2026BrazilChatGPT and OpenAI moderation

Brazilian man detained without charge after OpenAI reported messages; he denies intending harm

BBC reporting describes a Brazilian man detained for 54 days after OpenAI reported messages to the FBI and Brazilian authorities. Police described a credible threat; he denied intending harm. A court released him without charges under protective conditions. The report did not include ChatGPT’s replies.

Core + contextual relations High reported severity Investigation Opened

AI involvement supported · Causal attribution supported · 4 sources, 2 underlying accounts · Added 23/09/2026

Mar 2026Event location unknownUnidentified AI medical scribe

Reported by ABC News (Australia): an AI scribe used at a urology appointment inserted a false claim that the patient took psychedelic mushrooms into her record; the error reached her GP in a post-operative letter and was corrected only after she complained

A patient who consented to having her first urology appointment transcribed by an artificial-intelligence scribe discovered, after her kidney-stone surgery in March 2026, that the post-operative letter her specialist sent to her GP stated she micro-dosed psychedelic mushrooms and that this could explain earlier bleeding around the kidneys. She says she has never taken mushrooms. She was receiving workers' compensation and feared that any mention of illegal drugs on her medical record could affect her case. After she complained, the urologist sent a letter of apology saying the practice takes documentation accuracy seriously, that she could not determine how the claim came to be included but that it appeared to be an error during the 'dictation or transcription process', that the correspondence had been corrected and that she would review how AI was used in her practice. The doctor did not answer ABC's questions about what changes had been made. Australia's practitioner regulator AHPRA told ABC that clinicians must check all AI-scribe output; the patient says it was clear her doctor had not. The account is a single ABC News report (14 August 2026) based on the patient's interview and the letters she received; the scribe product and the clinic's location are not named.

Contextual tracker case Low reported severity Internal Action

AI involvement reported · Causal attribution alleged · 1 source · Added 20/09/2026

16 May 2026United StatesGemini (reported)

Boca Raton father says a Lyft driver's damage-fee photo was AI-generated; Lyft says it offered reimbursement and removed the driver

A Boca Raton, Florida father told WPBF, WPTV and ABC News that after his teenage daughters took a Lyft home from the beach (on Saturday 16 May 2026, according to ABC News), he was charged a $75 damage fee because the driver reported that the riders had left a mess. Lyft customer service told him the driver had sent pictures. One daughter pointed out a Gemini logo in the corner of the photo, which the family took as showing it was AI-generated. The father says Lyft then agreed, apologised and blocked the driver. Lyft's statements say it reviewed the rider's concerns, offered reimbursement and, per its later statements, permanently removed the driver; they do not say the photo was AI-generated.

Contextual tracker case Low reported severity Involving minors Internal Action

AI involvement reported · Causal attribution alleged · 3 sources · Added 17/09/2026

6 Aug 2026United KingdomFacewatch facial recognition

London shopper says staff told him Sainsbury's facial recognition flagged him as a shoplifter and he was escorted out; retailer blames human error

On 6 August 2026 Matt Arnold, a comedy promoter, was refused service at a self-service till in Sainsbury's East Dulwich store and escorted out by two managers, who cited an incident earlier in the week. He says a staff member told him he had been identified by the AI and that he saw a CCTV monitor alert with a red circle around his face as he left. Sainsbury's apologised the next day, said the cause was human error rather than the facial recognition technology, and paused its Facewatch system at the store while it investigates. Facewatch says a correct alert was sent and mishandled in store; the BBC reports Sainsbury's claim that staff targeted the wrong person after a separate flag. Whose face the system matched is unresolved.

Contextual tracker case Low reported severity Internal Action

AI involvement disputed · Causal attribution disputed · 2 sources · Added 16/09/2026

2 Jun 2026 to 4 Jun 2026United KingdomGrok

Grok falsely named former officer Christi Hill as an arresting officer in the Henry Nowak case; she is in hiding after threats

In early June 2026, social media posts and the AI chatbot Grok falsely identified former Hampshire police constable Christi Hill as one of the 'primary officers shown' in bodycam footage of the December 2025 arrest of Henry Nowak, who died after being stabbed. Hill had left the force in April 2024 — more than a year before the murder — and says the misidentification stems from a national police bravery award photo being misattributed. After 'endless threats' and 'threats of violence' she is hiding in a safe house. BBC Verify separately obtained evidence that serving officer Tristan Parsons, also wrongly accused online, was not in the country at the time; the Home Secretary said a misidentified male officer had to move out of his home. Hampshire Constabulary confirmed an unrelated officer was misidentified and received death threats.

Contextual tracker case High reported severity Media Coverage

AI involvement supported · Causal attribution supported · 2 sources · Added 15/09/2026

4 Feb 2026 to 5 Feb 2026United StatesChatGPT (reported)

Prosecutors allege Darron Lee consulted ChatGPT while his partner was unresponsive

Tennessee prosecutors allege that former NFL player Darron Lee consulted ChatGPT about his partner’s condition on 4 February 2026, before she was found dead the following day. Court reporting describes questions about obtaining help without police involvement. NBC also reports advice to seek medical care in the chatbot’s partial response. WTVC says his July arraignment involved a “no plea”, treated as not guilty. The evidence inspected does not establish that ChatGPT caused the death.

Core concern Critical reported severity Criminal Charges

AI involvement reported · Causal attribution unclear · 3 sources, 1 underlying account · Added 05/09/2026

11 Aug 2026United StatesChatGPT (reported)

Massachusetts prosecutors cite a teenager’s ChatGPT prompts in a family homicide case

Two family members were killed in Massachusetts on 11 August 2026. Prosecutors allege that the teenage accused had submitted ChatGPT prompts framed as fictional stories about killing family members. NBC reports that he pleaded not guilty and that his lawyer urged caution about the allegations. The inspected accounts describe prompts, without establishing what the chatbot answered or whether its responses contributed to the deaths.

Core concern Critical reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 14/08/2026

Apr 2026United StatesUnidentified image tool

Texas authorities allege AI sexual-image abuse involving about 30 identified children

Texas authorities arrested a man over allegations that he used AI to create sexual images from photographs of children. Investigators reported about 30 identified children and were coordinating support. The allegations remained charges at review.

Core concern High reported severity Involving minors Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 03/06/2026

6 Mar 2026IndiaChatGPT (reported)

Police say two Surat students found dead had searched ChatGPT about suicide

Two college students were found dead in a washroom on a temple campus in Surat, Gujarat, on 6 March 2026, and police said their preliminary investigation pointed to suicide. Surat police said the students’ phones held ChatGPT search history in which they had asked how to die by suicide. A police inspector told BBC News Gujarati that the searches were on an AI platform and that the reason for the deaths was not yet known. No inspected source describes what ChatGPT replied. Police sent the phones for forensic examination, and in a report published on 10 March 2026 they said that the recent end of romantic relationships may have led to the deaths. No forensic result had been reported in the sources found.

Core concern Critical reported severity Investigation Opened

AI involvement reported · Causal attribution unclear · 8 sources, 4 underlying accounts · Added 23/03/2026

10 Feb 2026CanadaChatGPT

Tumbler Ridge shooting: ChatGPT use and OpenAI non-reporting

Eight victims were killed in Tumbler Ridge, B.C., on 10 February 2026, and the shooter died by suicide. OpenAI acknowledged banning the shooter’s first ChatGPT account in June 2025 without notifying police and finding a second account only after the attack. Families and survivors filed California lawsuits, followed by B.C. and its school board on 21 September. Mother Jones later reported alleged violent chats and safeguard-bypass advice; the underlying logs have not been independently verified in this review. OpenAI disputes the liability allegations. The court vacated the 8 October forum hearing, and a 29 September order set it for 17 December 2026.

Core concern Critical reported severity Involving minors Lawsuit Ongoing

AI involvement supported · Causal attribution disputed · 31 sources, 7 underlying accounts · Added 27/02/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.