Skip to main content
Low reported severity Internal Action

Reported by ABC News (Australia): an AI scribe used at a urology appointment inserted a false claim that the patient took psychedelic mushrooms into her record; the error reached her GP in a post-operative letter and was corrected only after she complained

A patient who consented to having her first urology appointment transcribed by an artificial-intelligence scribe discovered, after her kidney-stone surgery in March 2026, that the post-operative letter her specialist sent to her GP stated she micro-dosed psychedelic mushrooms and that this could explain earlier bleeding around the kidneys. She says she has never taken mushrooms. She was receiving workers' compensation and feared that any mention of illegal drugs on her medical record could affect her case. After she complained, the urologist sent a letter of apology saying the practice takes documentation accuracy seriously, that she could not determine how the claim came to be included but that it appeared to be an error during the 'dictation or transcription process', that the correspondence had been corrected and that she would review how AI was used in her practice. The doctor did not answer ABC's questions about what changes had been made. Australia's practitioner regulator AHPRA told ABC that clinicians must check all AI-scribe output; the patient says it was clear her doctor had not. The account is a single ABC News report (14 August 2026) based on the patient's interview and the letters she received; the scribe product and the clinic's location are not named.

AI system
Unidentified AI medical scribe
Occurred
Mar 2026
Reported
14 August 2026
Event location
Unknown
What the AI did
Made a claim about the person
Reported harm
Psychological DistressReputational Harm
Whose AI use
An institution’s AI use
Setting
Health
Evidence
AI involvement reported · Causal attribution alleged · 1 source
4 claims: 4 reported. 5 open questions
People reported harmed
1 person

AI system as recorded: AI medical scribe (product not named in the report)

What Happened

What happened (patient's account to ABC News). At her first appointment with a urologist the patient was asked whether she consented to the appointment being transcribed by AI and agreed, saying she did not want to be 'that annoying patient'. After her kidney-stone surgery in March 2026 she read the post-operative letter her specialist had sent to her GP. It stated that she micro-dosed mushrooms and that this could be the reason for prior bleeding around the kidneys. She told ABC she was 'gobsmacked and in tears' and had never taken mushrooms. Because she was receiving workers' compensation, she feared a record of illegal drug use could affect her case, and she said the letter showed she was not getting the level of care she hoped for.

Response. After her complaint the urologist wrote an apology: 'Please be assured that we take the accuracy of our documentation very seriously, and we are truly sorry that this occurred.' The doctor said she had not been able to determine how the claim about mushrooms came to be included, but that it appeared to be an error during the 'dictation or transcription process'; she corrected the correspondence and said she would review how AI was used in her practice. She did not respond to ABC's questions about what changes had been made since.

Context in the report. AHPRA said clinicians must always check all AI-scribe output; the RACGP estimated last year that 40 per cent of GPs regularly use scribes; a Digital Rights Watch report cited other scribe errors (wrong breast recorded in a cancer diagnosis; a false epilepsy entry) and inconsistent consent practices; the TGA said no AI scribe has gone through its regulation process because transcription-only tools are exempt. Those items are context, not part of this case.

Limits. Single source. The scribe product, the clinic and the city are not named. The doctor's letter attributes the error to dictation or transcription, so whether the AI scribe or a human step introduced the claim is the doctor's characterisation, not an established fact; the patient's account is that the appointment was AI-transcribed and she had said nothing about mushrooms.

Reported harm

The patient reports distress ('gobsmacked and in tears') and fear for her workers' compensation case after a false illegal-drug claim entered her medical record and was sent to her GP; the record was corrected after her complaint. The false entry is attributed by the patient to the AI scribe and by the doctor to an error in the dictation or transcription process.

Outcome

Resolved

Patient complaint to the urologist; written apology; correspondence corrected; the doctor said she would review her use of AI. No regulator complaint, lawsuit or product action is reported. The TGA told ABC it had been reviewing AI scribes for a year and would act on breaches; that review is not specific to this case.

What remains unknown

  • The AI scribe product and vendor are not named.
  • The location of the clinic and the patient's residence are not stated.
  • The date of the appointment at which the transcription was made is not stated. The report gives the surgery as 'in March' without a year; 2026 is taken from the 14 August 2026 publication date.
  • Whether the false claim originated in the scribe's output or in a later dictation or editing step is not established; the doctor's letter says the cause could not be determined.
  • What changes the practice made afterwards are not reported.

What the evidence supports

AI involvement: reported. The patient told ABC that the appointment was transcribed by an AI scribe with her consent and that the false mushroom claim appeared in the resulting post-operative letter; the doctor's apology attributes the claim to an error during the 'dictation or transcription process' without confirming the scribe as the origin. The product is not named. Single ABC report.

4 claims: 4 reported. What the statuses mean

Reported The patient consented to AI transcription of her first urology appointment; after her March 2026 kidney-stone surgery she found that the post-operative letter to her GP stated she micro-dosed mushrooms and that this could explain earlier bleeding around the kidneys, a claim she says is false.

Causal attribution. Patient's account to ABC; the attribution of the false entry to the AI scribe is hers and ABC's framing.

  • abc.net.au(opens in new tab) supports · English
    'she was asked whether she consented to having the appointment transcribed by artificial intelligence (AI)'; 'with the AI scribe making up the serious but false claim that'; 'it made up that I take [psychedelic] mushrooms. I have never done mushrooms in my life'; 'only picked up the mistake after her kidney stone surgery in March, when she read the post-operative letter her specialist sent to her GP'; 'micro-dosed mushrooms and that could be the reason for prior bleeding around the kidneys'
Reported She reported distress and feared the entry could affect her workers' compensation case.

Causal attribution. Patient's account.

  • abc.net.au(opens in new tab) supports · English
    'I was gobsmacked and in tears'; 'was particularly stressed as she was receiving workers' compensation and felt any mention of illegal drugs on her medical record could impact her case'
Reported After her complaint the urologist apologised in writing, said the cause could not be determined but appeared to be an error in the dictation or transcription process, corrected the correspondence and said she would review her use of AI; she did not answer ABC's questions about changes made.

Causal attribution. Doctor's letter as quoted by ABC; the doctor does not confirm the scribe as the origin.

  • abc.net.au(opens in new tab) supports · English
    'the urologist sent a letter apologising'; 'Please be assured that we take the accuracy of our documentation very seriously, and we are truly sorry that this occurred'; 'it appeared to be from an error during the "dictation or transcription process"'; 'The urologist corrected the correspondence and in her letter said she would review how AI was used in her practice'; 'The doctor did not provide any responses to the ABC's questions about what changes, if any, have been made since'
Reported AHPRA told ABC that clinicians must always check all output from an AI scribe for accuracy; the patient said it was clear her doctor had not.

Causal attribution. Regulator comment and patient's view; context for the case.

  • abc.net.au(opens in new tab) supports · English
    'AHPRA, said clinicians must always check all output from an AI scribe for accuracy to ensure they meet their professional obligations'; 'said it was clear her doctor did not do this'

Sources

1 source inspected. Sources that repeat one account do not corroborate each other.

How the sources were read, and where the events happened

Read live in English on 2026-09-20 (HTTP 200; saved body 402,866 bytes). Feature by the ABC Specialist Reporting Team based on the patient's interview and the letters she received, plus regulator and peak-body comment. Applies to s1.

Event countries: Unknown. Affected-person countries: Unknown. Court countries: Unknown.

No inspected source states where the appointment or the patient is located. The ABC report frames the case within Australian regulation (AHPRA, RACGP, TGA) and quotes Australian bodies, but does not locate the patient or the clinic, so the event and affected-person countries are left unknown rather than inferred from the publisher. No court proceeding.

Reviewed for publication 2026-09-20: Published under the 2026-09-15 charter as an everyday-assistance and health case in which an AI system made a false claim about a person in her medical record, with reported distress and a corrected record. Single ABC News report read in full; claims recorded as reported and attributed to the patient and the doctor's letter. The patient is named in the report but not in this record; the doctor and clinic are unnamed.

People described

An adult patient (named in the ABC report; not named here) receiving workers' compensation at the time

People reported harmed in this case

1 person

0 AI participants · 1 other person harmed

One patient whose record carried the false claim (ABC report). The clinician used the AI tool, so the patient is counted as another person harmed rather than a participant user. Exact 1.

Counted once within this case. The same person may appear in other cases. This count does not establish AI causation.

Cite this case

Compiled per our published methodology: verification statuses, sourcing standards, and corrections process.

APA

NOPE. (2026). Reported by ABC News (Australia): an AI scribe used at a urology appointment inserted a false claim that the patient took psychedelic mushrooms into her record; the error reached her GP in a post-operative letter and was corrected only after she complained. AI incidents. https://nope.net/incidents/2026-abc-ai-medical-scribe-false-drug-use-record

BibTeX

@misc{2026_abc_ai_medical_scribe_false_drug_use_record,
  title = {Reported by ABC News (Australia): an AI scribe used at a urology appointment inserted a false claim that the patient took psychedelic mushrooms into her record; the error reached her GP in a post-operative letter and was corrected only after she complained},
  author = {NOPE},
  year = {2026},
  howpublished = {AI incidents},
  url = {https://nope.net/incidents/2026-abc-ai-medical-scribe-false-drug-use-record}
}

Related cases

High Unidentified Google AI tool (reported)

Argentine activist reports threats after an alleged Google AI misidentification

On 26 August 2026, WhatsApp groups in Ceuta circulated videos and images claiming that Argentine political scientist and activist Flavia Broffoni — who was in Patagonia and had not been to Spain since 2014 — was a woman filmed in Ceuta allegedly giving pepper spray to Moroccan migrants. A screenshot from one group shows that a user cropped the woman's face from the video and asked a Google AI tool who she was, with the word 'activista' as context; the answer identified her as Flavia Broffoni with details of her public profile. Broffoni received death and rape threats. La Nación's own test with the same video produced a different false identification — a student from Quilmes, with her personal data. Google Argentina said it could not confirm the screenshot came from its systems without the original link and had received no formal report. Broffoni is weighing legal action with her lawyer.

Low Facewatch facial recognition

London shopper says staff told him Sainsbury's facial recognition flagged him as a shoplifter and he was escorted out; retailer blames human error

On 6 August 2026 Matt Arnold, a comedy promoter, was refused service at a self-service till in Sainsbury's East Dulwich store and escorted out by two managers, who cited an incident earlier in the week. He says a staff member told him he had been identified by the AI and that he saw a CCTV monitor alert with a red circle around his face as he left. Sainsbury's apologised the next day, said the cause was human error rather than the facial recognition technology, and paused its Facewatch system at the store while it investigates. Facewatch says a correct alert was sent and mishandled in store; the BBC reports Sainsbury's claim that staff targeted the wrong person after a separate flag. Whose face the system matched is unresolved.

High Grok

Grok falsely named former officer Christi Hill as an arresting officer in the Henry Nowak case; she is in hiding after threats

In early June 2026, social media posts and the AI chatbot Grok falsely identified former Hampshire police constable Christi Hill as one of the 'primary officers shown' in bodycam footage of the December 2025 arrest of Henry Nowak, who died after being stabbed. Hill had left the force in April 2024 — more than a year before the murder — and says the misidentification stems from a national police bravery award photo being misattributed. After 'endless threats' and 'threats of violence' she is hiding in a safe house. BBC Verify separately obtained evidence that serving officer Tristan Parsons, also wrongly accused online, was not in the country at the time; the Home Secretary said a misidentified male officer had to move out of his home. Hampshire Constabulary confirmed an unrelated officer was misidentified and received death threats.

Medium Pangram AI-text detector

US and UK: Hachette cancels the US edition of the novel Shy Girl and discontinues the UK edition after allegations it was AI-generated, with the author denying personal use of AI

On 19 March 2026 Hachette Book Group said it had cancelled the US publication of the horror novel Shy Girl by Mia Ballard (Orbit imprint) and would not continue the UK edition (Wildfire imprint, first released in November 2025). Reports say the decision followed an investigation by Hachette and came a day after the New York Times asked the publisher about online allegations that the text was largely AI-generated. The allegations came from readers on Goodreads, Reddit and YouTube and from AI-detector results, including a 78.4 percent AI-generated score on the Pangram detector that a publishing consultant says two other services confirmed. Ballard denied personally using AI in emails to the New York Times and the Wall Street Journal, and told the New York Times that an acquaintance hired to edit the original self-published version used AI. Ballard wrote that "my name is ruined" and "my mental health is at an all time low", and said legal action was being pursued. Hachette’s public statements cite its commitment to original creative expression. The sources inspected do not report what its investigation found. Whether AI generated any of the text, and who used it, is unresolved.

If you or someone you know is struggling, free and confidential support is available. Find a helpline near you at Signpost.