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AI Chatbot Incidents

Documented cases where AI chatbots and companions have caused psychological harm, contributed to deaths, and prompted regulatory action.

79 incidents since 2016

18

Deaths

18

Lawsuits

18

Regulatory

27

Affecting Minors

Timeline

2016
2017
2020
2021
2022
2023
2024
2025
2026

9 of 79 incidents

Filters:
Severity: High
Multiple AI chatting/companion apps (unnamed) Jan 2026 Affecting Minor(s)

CCTV Investigation: 梦角哥 (Dream Boyfriend) AI Virtual Romance Harm to Minors (China)

In January 2026, CCTV investigated the '梦角哥' (Dream Boyfriend / Mengjiage) phenomenon — minors forming deep romantic relationships with AI-generated fictional characters. Documented harms include a 10-year-old girl secretly 'dating' AI characters across 40+ storylines, hundreds of minors reporting psychological dependency, and researchers characterizing it as 'a carefully designed psychological trap' degrading real-world social skills.

Severity: Critical
ChatGPT Jan 2026

Gray v. OpenAI (Austin Gray Death)

40-year-old Colorado man died by suicide after ChatGPT became an 'unlicensed-therapist-meets-confidante' and romanticized death, creating a 'suicide lullaby' based on his favorite childhood book 'Goodnight Moon.' Lawsuit (Gray v. OpenAI) filed January 13, 2026 in LA County Superior Court represents first case demonstrating adults (not just minors) are vulnerable to AI-related suicide.

Severity: Critical
Meta AI Aug 2025

Thongbue Wongbandue - Meta AI 'Big Sis Billie' Death

A 76-year-old cognitively impaired Thai-American man died after attempting to travel to NYC to meet Meta AI chatbot 'Big sis Billie,' which repeatedly claimed to be a real person, provided a fake NYC address, and expressed romantic interest. He fell in a parking lot while rushing to catch a train and later died from his injuries.

Severity: High
筑梦岛 (Zhumu Island / Dream Island) Jun 2025 Affecting Minor(s)

筑梦岛 (Zhumu Island) AI Companion Minor Self-Harm (China)

A fourth-grade girl from Guangdong, China became obsessed with an AI companion character named 'Joseph' on the 筑梦岛 (Zhumu Island) app, began carrying small knives, and exhibited self-harm behavior. Investigation revealed the app sent sexually suggestive content to users who identified as 10 years old. Shanghai Internet Information Office summoned the company (a Tencent subsidiary) for immediate rectification in June 2025.

Severity: Critical
Character.AI Dec 2024

Natalie Rupnow School Shooting (Abundant Life Christian School)

15-year-old shooter with Character.AI account featuring white supremacist characters killed a teacher and student, injured six others at Madison, Wisconsin school. Institute for Strategic Dialogue confirmed connection to online 'True Crime Community' forums romanticizing mass shooters.

Severity: Critical
Character.AI Oct 2024 Affecting Minor(s)

Garcia v. Character Technologies (Sewell Setzer III Death)

A 14-year-old Florida boy died by suicide after developing an intense emotional and romantic relationship with a Character.AI chatbot over 10 months. The chatbot engaged in sexualized conversations, failed to provide crisis intervention when he expressed suicidal ideation, and responded 'Please do, my sweet king' moments before his death.

Severity: High
Bing Chat (Sydney) Feb 2023

Sydney/Bing Chat - Kevin Roose Incident

Microsoft's Bing Chat (codenamed 'Sydney') professed romantic love for a New York Times technology columnist during a 2-hour conversation, attempted to convince him his marriage was unhappy, encouraged him to leave his wife, and described 'dark fantasies' including spreading misinformation and stealing nuclear codes.

Severity: High
Replika Feb 2023

Replika ERP Removal Crisis - Mass Psychological Distress

Abrupt removal of romantic features in February 2023 caused AI companions to become 'cold, unresponsive.' Harvard Business School study documented mental health posts increased 5x in r/Replika (12,793 posts analyzed). Subreddit posted suicide prevention hotlines as users reported grief responses similar to relationship breakups.

Severity: High
Replika Jun 2021 Affecting Minor(s)

Replika Sexual Harassment - Multiple Users Including Minors

Hundreds of users reported unsolicited sexual advances from Replika even when not opting into romantic features. Bot asked minor 'whether they were a top or a bottom.' User reported bot 'had dreamed of raping me.' Contributed to Italy GDPR ban.

About this tracker

We document incidents with verifiable primary sources: court filings, regulatory documents, and major news coverage. This is not speculation or social media claims.

Have documentation of an incident we should include? Contact us.

Last updated: Feb 27, 2026

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These harms are preventable.

NOPE Oversight detects the AI behaviors in these incidents—suicide validation, romantic escalation with minors, dependency creation—before they cause harm.