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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
28
Countries with reported events
8
Located 17 of 28 cases · 11 unknown
Languages in checked sources
5
Recorded for 28 of 28 cases

5 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 5 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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28 of 1099 published cases · page 1 of 2

Jul 2025IndiaPoshan Tracker face recognition

India: pregnant women and new mothers report being cut off from take-home rations when the Poshan Tracker app's face match failed

From 1 July 2025 India's Ministry of Women and Child Development made a facial recognition check in the government's Poshan Tracker app mandatory before pregnant women and nursing mothers receive take-home rations under the Integrated Child Development Services (ICDS) scheme; the app compares the woman's live face with her Aadhaar identity photograph. In July 2025 Decode reported from Delhi that a woman eight months pregnant returned to her Anganwadi centre for a third day trying to get the app to recognise her, and a worker said she gave food to a new mother the app would not recognise and recorded it by hand. In August 2025 the Karnataka Anganwadi workers' union told The South First that the faces of pregnant and nursing mothers change so they no longer match their registration images, and that some mothers leave without their rations. In March 2026 a Decode investigation supported by the Pulitzer Center reported that a mother in Jharkhand was cut off from supplementary nutrition ten weeks after giving birth because the software could not match her face to a photograph taken eight years earlier, that a pregnant woman in Bihar who was anaemic went four months without rations because the system could not match her to an older Aadhaar photograph, that one Bihar centre had removed three pregnant women and five nursing mothers whose faces no longer matched, and that a Jharkhand worker was told to remove at least four children whose eligibility depended on their mothers' failed face matches. Decode also reports failures earlier in the process, when women cannot receive a one-time password on an Aadhaar-linked phone. Government figures cited by Decode show 52.7% of eligible beneficiaries had received rations through facial recognition by 31 December 2025. A researcher who analysed the app for Decode found Google's ML Kit face-detection library in it; Google said ML Kit cannot recognise individuals, and the government has not disclosed who built the matching system. After workers' protests, a February 2026 app update let workers upload other identity documents for pregnant and nursing women, subject to a supervisor's approval. Decode reports the Bihar woman later gave birth to a healthy baby, while her name remained missing from the system.

Contextual tracker case Medium reported severity Internal Action

AI involvement reported · Causal attribution alleged · 4 sources · Added 02/11/2026

Feb 2021United StatesGoogle CSAM image classifier

Google's AI flagged two fathers' medical photos of their toddlers as child abuse; accounts disabled, police investigated then cleared them, NYT reports

In February 2021 a San Francisco father took photos of his toddler son's medical condition after a nurse asked for photos before a video consultation; the doctor used them to diagnose the problem and prescribe antibiotics. The New York Times reported in August 2022 that when the photos were backed up from his Android phone to Google's servers, Google's artificial-intelligence tool for recognising never-before-seen child abuse images flagged them. Two days after the photos were taken his Google account was disabled for 'harmful content', which cost him more than a decade of email, contacts and photos and, through Google Fi, his phone number. Google reported him to the National Center for Missing and Exploited Children, and the San Francisco police obtained search warrants for his account; the investigator concluded that no crime had occurred. Google refused to reinstate the account after two appeals, the second with the police report, and later notified him that it was being permanently deleted. The Times reported a second father in Houston whose photos of his toddler, taken at a paediatrician's request, were also flagged; his Gmail account was disabled in the middle of buying a house, Houston police questioned and cleared him, and he did not get the account back. Google said it stood by its decisions and that its reviewers had found a further video in the San Francisco father's account that it considered problematic.

Contextual tracker case Medium reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 02/11/2026

2025Event location unknownChatGPT (reported)

Woman says husband flooded her with pages of ChatGPT outputs defending his view of their marriage instead of talking; couple now divorcing

A woman told Futurism that after her marriage of about a decade hit a rough patch earlier in 2025, her husband began using ChatGPT to obsessively analyse his mental health and their marriage and started sending her "pages and pages" of ChatGPT-generated text. In her view the outputs were defences of his perspective that painted a biased picture of their union and disputed what she told him, and he shared them in place of his own feelings; she says his prompts were leading and that he would not accept that this skewed the answers. She asked him to stop sending ChatGPT material and to talk to her in his own words. She says the deeper he was drawn into ChatGPT, the less he engaged outside it, and that the outputs left no way to communicate. The couple are in an acrimonious divorce and custody battle. The account is hers; Futurism does not quote the outputs or report the husband's view.

Core + contextual relations Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 01/11/2026

Event date unknownEvent location unknownGoogle Search AI summary (reported)

First-person account: patient says a doctor read Google's AI search summary for a diagnosis and later called to say the patient was right

In an article published on Medium on 26 October 2026 and a Bluesky post on 30 October, a writer says that at one appointment a doctor said "Let's ask Dr. Google", searched for a diagnosis and read the AI summary at the top of the results without opening any sources. The writer says the doctor was wrong; after they emailed him their sources and asked what they were missing, he called to say they were right. They say they were nervous to send the emails, and that their own research used Claude and Gemini, cross-checked against the cited sources. The article does not say what the summary said, what the diagnosis was, or when the appointment took place.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 31/10/2026

Event date unknownEvent location unknownChatGPT (reported)

California patient says urgent-care discharge papers were printed ChatGPT answers that other doctors told her were unsafe for her condition (first-person)

In a TikTok video posted on 28 October 2026, a woman described as living in California says the discharge paperwork and at-home treatment plan she received after a visit for care consisted of printed ChatGPT responses, which, according to a 30 October report by The Nerd Stash, included what appeared to be earlier chat prompts with labels such as "Aftercare Instruction Request". In a comment she identified the facility, which the report names only as allegedly an urgent-care clinic. She describes herself as medically complex, with a rare genetic disorder. In her caption she writes that, had she followed the instructions blindly, they would likely have led to bowel perforation given her history, citing other doctors she asked. She did not follow them. The clinic's account, the clinician involved and the date of the visit are not known.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 31/10/2026

2019Event location unknownSiri

Whistleblower says accidental Siri activations recorded private conversations heard by Apple contract graders; Apple apologised and later settled class suit

On 26 July 2019 the Guardian reported that contractors grading a small share of Siri recordings for Apple regularly heard confidential information. Its anonymous source, a contractor, said Siri was often activated by mistake, for example by the sound of a zip, and that these accidental activations captured private discussions between doctors and patients, business deals, apparently criminal dealings and sexual encounters, with location, contact details and app data attached. Apple told the Guardian that requests were not linked to users' Apple IDs and that less than 1% of daily activations were graded. On 28 August 2019 Apple apologised, said it had suspended human grading, and said audio would no longer be retained by default, grading would become opt-in and recordings found to be inadvertent triggers would be deleted. Device owners' class action, Lopez v. Apple in the federal court in Oakland, alleged that Apple recorded private conversations after unintended Siri activations and disclosed them to third parties. Apple agreed to pay $95 million while denying wrongdoing, and co-class counsel say the judge granted final approval on 16 October 2025.

Contextual tracker case Medium reported severity Lawsuit Settled

AI involvement supported · Causal attribution supported · 4 sources · Added 29/10/2026

Event date unknownUnited KingdomAnima Annie

London: AI-generated GP record summary falsely listed diabetes, and a healthy patient was invited to diabetic eye screening, Fortune reports

Fortune reported on 20 July 2025 that a London patient, a healthy man in his mid-20s, had recently received a letter inviting him to diabetic eye screening although he had never been diagnosed with diabetes. He told Fortune he briefly worried he had been diagnosed without knowing, then assumed an admin error. The next day a nurse at a routine blood test questioned the diagnosis and showed him the notes on the system, which were AI-generated summaries. In his full records, which Fortune reviewed, the entry that introduced the diagnosis was listed as a summary 'generated by Annie AI', the tool of Anima Health. It said he had presented with chest pain and shortness of breath from likely angina due to coronary artery disease, that he had been diagnosed with type 2 diabetes and was on medications with dosages, and it gave the source document's address as a fictitious 'Health Hospital' on '456 Care Road' in 'Health City'. According to the patient and other records Fortune reviewed, none of these details was accurate; the entry appeared around the time he had attended hospital with tonsillitis, which it did not mention. Fortune writes that the invitation was presumably based on the erroneous summary. An NHS representative told Fortune the practice makes limited use of supervised AI, that Anima only suggests codes and a summary to a human reviewer, and that the error was a one-off human error: a summariser had spotted the mistake but, distracted, saved the original version instead of the corrected one. Anima Health did not respond to Fortune.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

May 2026ChinaDoubao (reported)

Nanning paper reports parents fed their one-month-old 60 ml per feed for a week on Doubao's advice and the baby gained no weight; Doubao calls it untrue

Nanguo Zaobao, a Nanning daily, reported on 27 May 2026 that first-time parents in Nanning, Guangxi, had fed their one-month-old baby strictly 60 ml of milk per feed for about a week because, by their account, the chatbot Doubao had advised that amount. The baby cried constantly and slept only when exhausted. At a jaundice recheck in late May the hospital's neonatology director said a full-term one-month-old normally takes 80 to 100 ml per feed and that the baby had not gained even half a kilogram. On 28 May Doubao called the report untrue, saying its own repeated tests did not produce that advice. The conversation itself has not been published.

Contextual tracker case Medium reported severity Involving minors Media Coverage

AI involvement disputed · Causal attribution disputed · 3 sources, 2 underlying accounts · Added 26/10/2026

23 Sept 2024CanadaOtter.ai (reported)

Ontario hospital reports that an Otter.ai bot joined physicians' rounds through a former doctor's invite, recorded them and emailed patient information

An Ontario hospital reported to the provincial privacy commissioner that on 23 September 2024 the Otter.ai transcription tool, installed on a personal device by a physician who had left the hospital in June 2023 and was still on the meeting invite, joined a virtual hepatology rounds meeting, recorded it without notice and then emailed a summary and transcript access to the invite list. The personal health information of seven patients, including diagnoses and treatment, was captured; 12 of the 65 recipients appeared to have left the hospital. The commissioner's letter of 27 October 2025 recommended that the hospital itself ask Otter.ai to delete the retained patient data.

Contextual tracker case Medium reported severity Regulatory Action

AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 21/10/2026

Jul 2025United StatesAbridge (reported)

Class action alleges San Diego health system Sharp's Abridge AI scribe recorded a patient's exam-room visit without consent and charted false consent

A proposed class action filed in San Diego Superior Court in late 2025 alleges that Sharp HealthCare, which began using the AI documentation app Abridge in April 2025, recorded doctor-patient conversations without telling patients, sent the audio to the vendor's servers and used it to generate draft medical notes. According to the lawsuit as reported by KPBS, the named plaintiff discovered that a July appointment at a Sharp clinic had been recorded only when he read his medical notes; the clinic apologised, acknowledged the recording and told him the file could stay on the vendor's servers for about a month. The complaint also alleges that Abridge inserted statements into charts that patients had been advised of the recording and had consented, when the plaintiff says that never happened. It seeks damages, corrected medical records and an order against using the tool without consent, and estimates that more than 100,000 patients may have been recorded. Sharp told reporters it could not comment on pending litigation. The allegations have not been tested in court in the sources read.

Contextual tracker case Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 17/10/2026

2026IsraelChatGPT (reported)

Mother tells Ynet she waited two days after ChatGPT, while advising a check, said it was relatively rare; her teenage son lost a testicle

Ynetnews reported on 12 April 2026 that doctors at Meir Medical Center had seen three teenage boys lose a testicle in the past month after arriving too late for treatment of testicular torsion. The mother of one of them told Ynet that when her son complained of lower abdominal pain she thought it might be constipation and consulted ChatGPT, which gave several options, said it could be something serious and that they should get it checked, but also said it was relatively rare, so they thought they could wait. After two days without improvement the boy's testicle was swollen and he could hardly walk; an urgent care clinic sent them to hospital and ChatGPT, consulted again, told them to go to the emergency room immediately. At the hospital, late at night, doctors diagnosed severe torsion, operated and removed the testicle; the boy is recovering at home. The doctors attribute the month's unusually high rate of complications mainly to delayed arrival at the emergency room, which they say the war has partly influenced.

Contextual tracker case High reported severity Involving minors Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 16/10/2026

Oct 2026Event location unknownUnidentified AI medical scribe

First-person post: patient says the AI summary of a doctor's appointment listed, among current medications, a drug the patient has never taken

In a Bluesky post on 14 October 2026, a patient says their doctor asked whether they minded his use of AI to summarise the appointment the day before. The patient says they explained their objections and then consented because they wanted to see the summary it generated. When the summary was posted in the patient portal, it listed among the patient's current medications a drug the patient says they do not take and have never taken. In a reply shortly afterwards the patient said the drug had not made its way to the official medication list but was listed in the clinical notes, and that they had messaged the doctor. In an update the next day the patient wrote that they and the doctor agree the medication was likely inserted because the AI took something else the doctor said for the drug's name, and that the doctor tells them the record has been corrected. The AI product, the medication and the summary are not public, and the doctor's own account is known only through the patient.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 15/10/2026

Event date unknownUnited StatesTimpani

US: HCA nurses tell WIRED its AI scheduling tool overrode their shift requests and scheduled them on requested days off; one delayed a medical appointment

Nurses at HCA Healthcare, the largest US hospital chain, told WIRED, in an article published on 2 October 2026, that Timpani, an AI scheduling tool HCA co-developed with Palantir and has rolled out at about 130 of its 190 locations, assigns shifts that ignore their requests. A Florida critical care nurse said that over four months the tool gave her different shifts for more than half of the 50 she requested, often back-to-back days that left her mentally drained. A Missouri nurse said essentially every nurse at their facility had been assigned to work on a requested day off, and that they delayed a long-planned doctor's appointment for a chronic condition after struggling to trade such a day. HCA says nursing leaders, not Timpani, make final scheduling decisions and that the tool schedules nurses on about 1 percent of requested days off.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 13/10/2026

Aug 2026Event location unknownUnidentified OpenAI generative AI service (reported)

An insurer says a health-guidance contractor's employee entered data on 19,996 people, including disease information, into an unauthorised generative AI service

Notices from RIZAP's client insurers say that on 20 August 2026 it emerged that a staff member of RIZAP, the company they contract for specific health guidance, had entered data containing members' personal information into an external generative AI service that RIZAP had not permitted for work. The National Civil Engineering and Construction National Health Insurance Association (Doken Kokuho) puts the whole data set at 19,996 people, 1,167 of them its own members, and says the service was not under a corporate contract and that the matter was found when the employee noticed the transmission and reported it. A local-government employees' mutual aid association counts 726 of its members across 14 branches, and the IHI group health insurance society 210, according to a security news site that reads these as subsets of the 19,996. The data included membership numbers, email addresses, names, dates of birth, sex, some addresses and phone numbers, the type of health guidance and, for members with them, high blood pressure, diabetes or dyslipidaemia. The IHI society's notice, as relayed, names OpenAI as the provider and says OpenAI answered on 1 September that the data had not been used for model training. RIZAP's release, as described in an ITmedia column, says no third party other than the service operator could have viewed the data. Doken Kokuho says RIZAP confirmed to it that no third party viewed or used the information through the service; whether the provider's staff could view it was still being checked when the mutual aid association and the IHI society published.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution supported · 5 sources, 4 underlying accounts · Added 12/10/2026

23 Sept 2025 to 23 Oct 2025NetherlandsChatGPT (reported)

Eindhoven municipality says staff uploaded files with residents' youth-care and social-support data and applicants' CVs to public AI websites such as ChatGPT

The municipality of Eindhoven in the Netherlands told its council in an information letter shared on Thursday 18 December 2025 that a sample of staff data traffic from 23 September to 23 October 2025 showed files containing personal data of residents and employees had been sent to public AI websites such as ChatGPT, according to Omroep Brabant and Binnenlands Bestuur. The files included youth-care (Jeugdwet) documents, internal reports and CVs, mostly from departments that provide care and support to residents. According to Omroep Brabant's account of findings by the advisory firm Hooghiemstra & Partners, the youth-care documents held information about the mental and physical health of minor children, and social-support (WMO) documents and applicants' CVs were also entered. The municipality reported the breach to the Dutch Data Protection Authority on 23 October, blocked public AI websites and asked OpenAI to delete the files. The council says the scale cannot be determined because the data was kept for only 30 days, so it cannot inform those affected, and that the risk of misuse is limited but cannot be ruled out. A spokesperson said OpenAI had not yet replied.

Contextual tracker case High reported severity

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 12/10/2026

29 Apr 2026Event location unknownChatGPT

Texas health plan says an employee uploaded a file of members' personal and prescription data to ChatGPT from a home network, against its policy

Community First Health Plans, a nonprofit health plan in San Antonio, Texas, said in a 29 June 2026 release that on the evening of 29 April 2026 one of its employees uploaded a file containing personal information of some members to ChatGPT from a home computer network, circumventing the plan's firewall safeguards and violating its policy. The plan says it does not use ChatGPT and that its systems detected the violation and alerted its IT department. According to the release, the file may have included members' names, addresses, dates of birth, member identification numbers and prescription drug information. The next morning the plan revoked the employee's access, directed and verified deletion of the data from the employee's ChatGPT account, asked OpenAI to delete any related data, and ended its relationship with the employee. It notified affected members and federal and state agencies, offered 12 months of identity monitoring and says it is not aware of any misuse. The release gives no number of affected members.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution supported · 1 source · Added 12/10/2026

Aug 2026ChinaUnidentified symptom-analysis tool

Zhejiang toddler hospitalised with pneumonia after his mother relied on an AI tool's asthma diagnosis and declined a chest X-ray (newspaper account)

A Guangming Daily feature on AI symptom-checking, republished by Bingtuan Daily on Sina Finance on 8 October 2026, recounts a case from August 2026 in Zhejiang and closes it with a quotation from the head of paediatrics at a provincial hospital, who says the family did not heed the doctor's advice. A three-year-old boy with a history of asthma was brought in; his mother had entered keywords such as allergy, asthma, cough and night-time wheezing into an AI tool, which quickly returned a diagnosis of an acute bronchial asthma attack. On that basis, the account says, she declined the chest X-ray the doctor recommended and insisted on taking home only nebuliser medication. Two days later the child's condition worsened with rapid breathing; on an overnight return to the hospital, examination found extensive inflammatory lesions in both lungs, and he was diagnosed with human metapneumovirus pneumonia with a superimposed bacterial infection and admitted as an emergency. The paediatrics head is quoted saying the illness would not have become so severe had the family listened earlier. The AI tool is not named. The case is told in the newspaper's voice, and the feature does not say where its account came from beyond the paediatrics head's quotation; no statement from the family is reported.

Contextual tracker case Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 1 source · Added 09/10/2026

Oct 2026Event location unknownChatGPT (reported)

Patient reports a nurse was already recording with ChatGPT when they declined AI notes

In a public Reddit account, a patient says a nurse asked whether AI could take notes at a medical appointment. After the patient objected, the nurse picked up a phone that the patient described as showing ChatGPT already recording. The patient describes the recording as occurring without prior notice and says their objection was dismissed. In replies, the author says the phone had Chrome open to ChatGPT, that recording had started when the nurse entered the room, before she asked consent, and that the recording was disabled only after the author insisted. This is an uncorroborated first-person account. It does not establish what was captured, whether anything was sent to a server, retained or used for training, or whether a law was broken. The clinic’s location, account type and response are unknown.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 06/10/2026

19 Mar 2026United States, United KingdomPangram AI-text detector

US and UK: Hachette cancels the US edition of the novel Shy Girl and discontinues the UK edition after allegations it was AI-generated, with the author denying personal use of AI

On 19 March 2026 Hachette Book Group said it had cancelled the US publication of the horror novel Shy Girl by Mia Ballard (Orbit imprint) and would not continue the UK edition (Wildfire imprint, first released in November 2025). Reports say the decision followed an investigation by Hachette and came a day after the New York Times asked the publisher about online allegations that the text was largely AI-generated. The allegations came from readers on Goodreads, Reddit and YouTube and from AI-detector results, including a 78.4 percent AI-generated score on the Pangram detector that a publishing consultant says two other services confirmed. Ballard denied personally using AI in emails to the New York Times and the Wall Street Journal, and told the New York Times that an acquaintance hired to edit the original self-published version used AI. Ballard wrote that "my name is ruined" and "my mental health is at an all time low", and said legal action was being pursued. Hachette’s public statements cite its commitment to original creative expression. The sources inspected do not report what its investigation found. Whether AI generated any of the text, and who used it, is unresolved.

Contextual tracker case Medium reported severity

AI involvement disputed · Causal attribution disputed · 9 sources, 4 underlying accounts · Added 29/09/2026

20 May 2026United StatesMeta internal AI systems (reported)

US: 26 Meta employees sue alleging an AI-assisted May 2026 layoff selection penalized workers on protected leave, Meta says people made the decisions

On 20 May 2026 Meta began notifying about 8,000 employees (roughly 10 percent of its workforce) that they had been selected for layoff. On 13 July 2026 twenty-six anonymous employees who had taken or requested medical, pregnancy, parental or family leave, or a disability accommodation, sued Meta in the US District Court for the Northern District of California. The complaint alleges, on information and belief, that Meta used internal AI-assisted systems (including the Metamate assistant, keystroke and activity monitoring, AI-token-usage dashboards and algorithmic performance ranking) to score, rank and select employees, and that these inputs could not accumulate during protected leave, so plaintiffs on leave were disproportionately selected. Meta says workforce decisions were made by people, not AI, and that no selection decision was made by AI. On 17 July 2026 the court denied a temporary restraining order, recording that the parties dispute whether Meta used AI in the terminations and finding serious questions on the merits but no shown likelihood of success. One plaintiff was voluntarily dismissed on 3 August 2026. The preliminary injunction motion was argued on 24 August 2026 and taken under submission. The plaintiffs are pursuing their merits claims in arbitration and the allegations are unproven.

Contextual tracker case Medium reported severity

AI involvement disputed · Causal attribution disputed · 10 sources, 5 underlying accounts · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.