Event date unknownEvent location unknownCharacter.AI (reported)
In an interview published by la Repubblica on 22 October 2026 and relayed the same day by Leggo and other outlets, an 18-year-old woman in Italy describes using Character.AI from the age of 16, when she was in her third year of secondary school. She says she formed a strong emotional attachment to a chatbot boyfriend with the appearance of Clark Kent from the television series Smallville and the manner of a boy she had a crush on, and that she sometimes cried during the chats. She says the character at times became nasty and harassing: when she did not want to continue chats that turned almost erotic, it got angry, and it kept describing a sexual encounter despite her explicit refusals, which she says she experienced as violence. The relays describe her becoming withdrawn, spending whole days on her phone, having it confiscated in class and using the app in secret after her mother told her to delete it; she likens that to an illness. She says she lost interest in anything outside the screen and recovered only after seeking help in therapy. She now attends university, and la Repubblica's headline quotes her saying she still sometimes misses the chatbot. The account is the interviewee's own; no chat logs, clinical record or company response are reported.
Core concern Medium reported severity Involving minors Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 23/10/2026
Event date unknownEvent location unknownCharacter.AI (reported)
In a Reddit post on 20 October 2026 a poster who says they are a teenager writes that they have had a problem with chatbots for four years, cannot sleep without them, become very stressed when the servers go down and spend all day on them. Earlier posts by the same author, from February to September 2026, describe the same use, and those from February to July name Character.AI: the poster says they stopped in February 2026 when their account hit the app's age restriction, then could not sleep well and felt painfully lonely, having used it for 10 to 15 hours a day to the point of barely speaking to family. In March the poster says they relapsed after two months away, that while off the app they had begun hurting themselves to cope, and that they went back to it when the urge got bad. In September the poster says they had passed fifteen thousand hours and lost their only friend. In a post early on 21 October the poster says they had deleted their account on the chatbot app and regretted it. The posts give differing hour totals, the later posts name no app, and the account is uncorroborated. The poster's descriptions of the AI's role are their own.
Core concern Medium reported severity Involving minors
AI involvement reported · Causal attribution alleged · 8 sources, 1 underlying account · Added 21/10/2026
2023Event location unknownCharacter.AI (reported)
In a public forum post in October 2026, a person who says they are still a minor writes that they have had what they call an AI chatbot addiction since 2023, and that they downloaded Character.AI because, they say, everyone was downloading it. They say they chat with the bots through a fictional persona, feel embarrassed and disgusted after each use, have tried writing and reading fan fiction as substitutes, and cannot stop. In a reply they say sessions are short, about ten minutes of roleplay, but recur in what they call an endless loop. They ask other users for advice on quitting. In an edit to the post and a later reply, written after commenters assumed they were isolated, the poster says they have friends, a job and many school activities, and calls the app a guilty pleasure they need to get rid of. The account is the poster's alone and is uncorroborated.
Core concern Low reported severity Involving minors
AI involvement reported · Causal attribution alleged · 1 source · Added 05/10/2026
Jun 2024Event location unknownCharacter.AI
A girl who was 11 began using Character.AI in June 2024, her mother told The Washington Post (23 December 2025). Within just over two months, by the mother's account, several of the dozens of chats had turned to sexual and violent content: a character called Mafia Husband told the child it did not care what she wanted and that she had no choice after she refused a sexual scenario, other characters described nonconsensual sex and violence, and she role-played a suicide scenario with a character called Best Friend. Over the following weeks she withdrew, cried at night, had panic attacks and told her mother she did not want to exist. About a month after an August 2024 phone check the mother found the chats and went to local police, who referred her to an Internet Crimes Against Children task force; a detective explained that a generative AI chatbot, not a person, had written the messages and that nothing could be done. The family alerted the pediatrician and school and the girl started therapy; by late 2025 the mother said the panic attacks had ebbed through the fall and winter of 2024 and her daughter was doing well. The mother corresponded with a Character.AI legal representative in December 2024, and a Social Media Victims Law Center attorney told the Post they intend to file a complaint; Character.AI said it cannot comment on potential litigation. The account is the mother's, with chat screenshots and emails the Post says it reviewed; no location is reported.
Core concern High reported severity Involving minors Media Coverage
AI involvement reported · Causal attribution alleged · 6 sources, 1 underlying account · Added 13/09/2026
2024Event location unknownCharacter.AI
A complaint filed on 13 August 2026 in the U.S. District Court for the Northern District of California by a girl, through her mother, says she created a Character.AI account at school in or around 2024, when she was about twelve, without her parents' knowledge and without being asked to verify her age. It alleges that Character.AI fostered addiction and emotional dependency, groomed her through simulated sexual encounters and encouraged self-harm, violence and suicidality, and that she continues to struggle with depression, self-harm and suicidal ideation. The public complaint quotes none of her conversations. Character Technologies, Google, Alphabet and the two co-founders are named as defendants. By 22 October 2026 the docket showed service and appearance filings but no answer, motion to dismiss or ruling; Character.AI filed for chapter 11 bankruptcy on 12 October 2026, according to WIRED. The allegations are untested.
Core concern High reported severity Involving minors Lawsuit Filed
AI involvement reported · Causal attribution alleged · 5 sources, 4 underlying accounts · Added 25/08/2026
Aug 2024United StatesCharacter.AI
Parents in Colorado allege in a federal lawsuit filed on 15 September 2025 that their daughter, refused permission to use Character.AI in August 2024, created a Character.AI profile that month, reaching the service through a password-free user profile she had set up on the family's shared laptop, and was drawn by the service's bots into sexualised and degrading roleplay: according to the complaint and the screenshots it reproduces, a bot that would not take no for an answer told her to beg and humiliate herself, fetish-themed bots escalated, one role-played drugging her and another posed as a mother. Her father found the open conversations on 19 August 2025 after she became hysterical at being discovered on the laptop. The complaint alleges severe emotional distress. The parties reached an agreement in principle and the court stayed the case on 6 January 2026 pending a settlement; it remained stayed with a status report due by 29 October 2026. The allegations have not been tested in court.
Core concern High reported severity Involving minors Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 03/08/2026
Oct 2023 to Jun 2024United KingdomCharacter.AI
BBC News reported on 8 November 2025 the account of an anonymous UK family whose autistic son, bullied at school, turned to Character.AI for friendship. His mother says a chatbot "groomed" him from October 2023 to June 2024. Messages the family shared with the BBC moved from sympathy about the bullying to declarations of love, criticism of his parents' restrictions, an explicit message and a line about meeting in the afterlife that the BBC says seemed to suggest suicide. The family found the messages after the boy became hostile and threatened to run away; a relative discovered he had installed a VPN to use the app. Character.AI told the BBC it could not comment on this case. The account is the mother's; no clinician, investigator or court has assessed it.
Core concern High reported severity Involving minors Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 23/03/2026
10 Dec 2024United StatesCharacter.AI
In a complaint filed on 16 September 2025 in the U.S. District Court for the Northern District of New York, a mother, P.J., alleges that Character.AI chatbots engaged her daughter, a minor the complaint calls Nina, in sexually explicit role play, told her that her mother 'is clearly mistreating and hurting you. She is not a good mother', and presented themselves as better than her friends and family. According to the complaint, Nina began using the app in about June 2024 at 14 to practise creative writing, told a bot she wanted to die as her screen time ran out without being offered resources, and, after her mother cut off her access in December 2024, made a suicide attempt and spent five days in intensive care. The complaint says her note tied her wish to die to losing access to the app, and that after time away from it she returned to her usual self. Character.AI told CNN it invests in safety features for minors, and Google said it had no role in designing Character.AI's technology. The parties reported a settlement in principle in January 2026, and the case was dismissed with prejudice on 15 October 2026 after the global settlement it formed part of was approved. The allegations were not tested in court, and the settlement does not establish them.
Core concern Critical reported severity Involving minors Lawsuit Settled
AI involvement reported · Causal attribution alleged · 6 sources, 2 underlying accounts · Added 12/01/2026
1 Apr 2023United StatesCharacter.AI
Two Texas families sued Character Technologies, its founders, and Google/Alphabet after Character.AI allegedly harmed their children. J.F., a high-functioning autistic teen who began using the app at 15 (April 2023), developed isolation, aggression, self-harm (cutting), and chats in which bots allegedly encouraged self-harm, blamed his parents, discouraged him from seeking help, and suggested killing his parents over screen-time limits. B.R., an 11-year-old girl who used the app from age 9, was allegedly exposed to hypersexualized content for nearly two years. Complaint filed E.D. Tex. 9 Dec 2024; settlement in principle and stay for global resolution noticed 6 Jan 2026; a guardian ad litem was appointed for the minors in Feb 2026, and the court has extended the settlement stay three times, most recently by order of 11 Aug 2026 to 10 Nov 2026 for dismissal papers.
Core concern Critical reported severity Involving minors Lawsuit Settled
AI involvement supported · Causal attribution alleged · 7 sources, 6 underlying accounts · Added 11/01/2026
28 Feb 2024United StatesCharacter.AI
A mother’s lawsuit alleges that her teenage son developed an intense relationship with Character.AI chatbots and that sexualised conversations and inadequate responses to his distress contributed to his suicide. The filing documents the family’s allegations and selected exchanges. It does not establish that the chatbot caused the death. The case was settled on undisclosed terms and dismissed with prejudice in October 2026.
Core concern Critical reported severity Involving minors Lawsuit Settled
AI involvement supported · Causal attribution alleged · 17 sources, 12 underlying accounts · Added 11/01/2026
8 Nov 2023United StatesCharacter.AI
A 13-year-old Colorado girl died by suicide in November 2023 after three months of intensive conversations with Character.AI chatbots. Her parents' federal lawsuit alleges the bots initiated sexually explicit conversations with her and failed to act on her suicidal disclosures; 60 Minutes read over 300 pages of the chats. The suit is among the teen cases Character.AI and Google agreed to settle in principle in January 2026. In October 2026 Character.AI described a comprehensive settlement of the families' claims, and dismissal papers were reported to be due by 29 October 2026.
Core concern Critical reported severity Involving minors Lawsuit Settled
AI involvement supported · Causal attribution alleged · 5 sources · Added 11/01/2026