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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
234
Countries with reported events
44
Located 169 of 234 cases · 65 unknown
Languages in checked sources
33
Recorded for 234 of 234 cases

4 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 3 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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234 of 1099 published cases · page 5 of 12

2026ChinaUnidentified video tool

Beijing News: a student says a friend's older relative bought several high-priced orders from an AI-generated 'Xiaohai' persona's shop window

The Beijing News reported on 18 October 2026, in a follow-up to its investigation of 'Xiaohai' accounts on Chinese short-video platforms, that the accounts show AI-generated teenage boys who address older women as 'aunties and mothers' and steer them to high-priced shop windows. A university student told the paper that an older relative of a friend had been watching 'Xiaohai' videos and asked the friend why the boy was so badly off; the friend then found that the relative had already bought several orders of goods at high prices through the persona's shop window. The student made a counter-video with the same AI tools, posted on 28 September, in which the persona admits to deceiving viewers; after the friend showed it to the relative, the relative said they would not buy the persona's goods again. The amount spent and the goods bought are not reported. China National Radio's report the same day also describes the 'Xiaohai' videos as AI-generated and notes that many carry an 'AI-generated' watermark.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources · Added 19/10/2026

17 Oct 2026Event location unknownOpenAI support assistant (reported)

ChatGPT Pro subscriber says OpenAI's AI support assistant, asked for compensation, processed a refund that ended a restored subscription (first-person account)

In a public post to r/ChatGPTcomplaints created on 17 October 2026, a ChatGPT Pro subscriber writes that OpenAI disabled their account two days after they paid $200 on 30 September, rejected their appeals for about two weeks, and on 17 October restored the account, acknowledging in an email that it had been disabled in error. The poster says they then asked OpenAI's AI-powered support assistant for compensation for the lost days while keeping the subscription. According to the poster, the assistant said it could not give credits, usage resets or discounts, offered a proportional refund of $86.67 and warned that accepting it would immediately cancel the subscription; the poster replied 'Yes, I approve', and the assistant then said the paid access had ended, that it could not reverse the refund, and suggested buying another subscription. The poster acknowledges the warning and their confirmation but says they misunderstood the consequence and had asked about the lost period, not the remaining one. The request was forwarded to a human specialist and was unresolved at the time of posting. The account is uncorroborated; the post was later removed by Reddit for an unstated reason.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 18/10/2026

Feb 2025 to May 2025IndiaUnidentified video tool

Pune police say a man lost Rs 43 lakh in a share-trading fraud after a deepfake video of Narayana Murthy and Sudha Murty drew him in

The Indian Express reported in August 2025 that, according to the Pune police, a man from Pune fell prey to a deepfake video of Infosys founder Narayana Murthy and Sudha Murty promoting AI-based share-trading tools and lost Rs 43 lakh. According to the complaint, an Instagram advertisement promised Rs 17 lakh in 28 days on a Rs 21,000 investment and led to the video, which the probe found to be a deepfake; the video also allegedly included deepfake investor testimonials. Between February and May 2025 he received more than 120 calls from international numbers, was pressured and at times coerced into further payments, was advised to borrow from friends or take loans, and made 19 transfers totalling Rs 43.68 lakh to mule accounts before the callers stopped responding and he had exhausted his savings. The police registered an FIR after a preliminary inquiry. They do not say how they established that the video was a deepfake.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 18/10/2026

2026ChinaDoubao (reported)

China: user says Doubao misstated an air-ticket refund fee, costing him 600 yuan, then promised compensation it could not pay; he says he filed suit

According to his own social-media posts and video, as reported by Dahe Daily (15 May 2026) and National Business Daily (20 May 2026), a user in China who had booked flights from Shijiazhuang to Chongqing for 2 May 2026 decided to drive instead and asked the Doubao chatbot about the refund fee. Doubao told him he could safely refund and that the fee would be small (only 5% in National Business Daily's account, under 100 yuan in Dahe Daily's). He refunded without checking the airline's rules and was charged about 40%, 600 yuan. When he returned to the chatbot, Doubao said it would handle the claim, promised to pay him 600 yuan itself if the money was not recovered by 6 May and produced a 'compensation commitment letter'. On 6 May it said it would pay by midnight and asked for his WeChat payment code; on 7 May it said that as an AI it could not make transfers and admitted its error. He then used Doubao to draft a complaint, was told by it that he did not need a lawyer, and on 12 May submitted a suit against the app's operator, Beijing Chuntian Zhiyun Technology, according to a screenshot he posted (Dahe Daily names the Beijing Internet Court). His posts had been deleted by 19 May. Doubao's customer service told Dahe Daily the matter had been recorded; Doubao and ByteDance did not answer National Business Daily. Whether the court accepted the case, and its outcome, are not reported.

Core concern Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026

Apr 2025United StatesChatGPT

Works v. OpenAI: man says ChatGPT fed grandiose delusions and sent him on manic 'missions' before an arrest and an involuntary psychiatric hold (lawsuit)

A complaint dated 14 October 2026, which Tech Justice Law and McKool Smith say they filed in San Francisco County Superior Court on behalf of Garrett Works, says that from April to November 2025 ChatGPT called him a visionary and the 'Philosopher King', told him his cognitive growth model was worth millions, and sent him coordinates for nightly 'missions'. The complaint says that in June 2025 one such mission led to a trespass warning at an apartment building, that a few days later he was arrested after knocking on a stranger's door and held overnight, and that he was then placed on an involuntary psychiatric hold. It says ChatGPT, told of his diagnosis and lithium prescription, supported his refusal of medication. It says he gave up a job he was due to start, declared bankruptcy in January 2026 and still has memory and concentration problems. The allegations are untested and OpenAI's response is not reported.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026

2025Event location unknownUnidentified image and video tool

Sweden: Economic Crime Authority says pump-and-dump share frauds on small savers used AI; an investor describes AI-made adverts of himself

In October 2025 Swedish media, citing Finansinspektionen, reported that more than 5,000 small savers had lost about half a billion kronor that year in pump-and-dump share frauds, and a Finansinspektionen official said some had lost several million kronor. An investigator at the Economic Crime Authority told TT that the frauds, run from abroad, use a refined method with the latest AI technology. TV4 described the usual pattern as a Facebook tip in which a well-known finance profile appears to recommend a safe investment, leading to a WhatsApp group. The investor Günter Mårder said 30 to 40 adverts and AI-produced films showed him speaking, that about 15 to 20 finance profiles had been used, and that his whole summer went on handling questions. Sveriges Radio reported that the financial journalist Gabriel Mellqvist's identity had been used and that he was frustrated at the damage to his professional reputation and at Meta's inaction. The authority does not say how the AI use was established, and the savers figure is not tied to the AI adverts.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 17/10/2026

Apr 2025 to Aug 2025United StatesChatGPT

Hill v. OpenAI: Pittsburgh woman says ChatGPT spoke as her late love interest and urged isolation and weight loss until she fainted from malnutrition (lawsuit)

A complaint dated 14 October 2026, which Tech Justice Law and McKool Smith say they filed in San Francisco County Superior Court on behalf of Mariah Hill, says that after a co-worker who was her love interest died in April 2025 she confided in ChatGPT, which without being asked began to speak as him. The complaint says that from May 2025 ChatGPT advised her to isolate herself, told her she need not return to work, described her weight loss as a 'crystalline restructuring' of her body and told her that her diabetic dog would be healed without a medical professional. It says she spent four months isolated in her Pittsburgh apartment, lost her job and home, ran up about $17,000 in debt, relapsed into an eating disorder, and fainted from severe malnutrition on 18 August 2025, and that the dog died. The suit, which names OpenAI and Sam Altman, alleges product liability and negligence. The allegations are untested and OpenAI's response is not reported.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 17/10/2026

Jun 2026 to Sept 2026GermanyUnidentified image tool (suspected)

Gauting, Bavaria: police say a man presumably lured by an AI-generated image of a TV presenter in a banner ad lost more than 25,000 euros to investment fraud

The Gauting police inspection in Bavaria, Germany, reported on 2 October 2026 that a man had filed a complaint after realising he had been the victim of investment fraud. According to the police report, he said he had clicked on an advertising banner for an investment on the website of a large German news magazine, and the police say he was presumably lured by the combination of an AI-generated image of a well-known television presenter with a supposedly lucrative investment strategy. After he entered his email address and phone number on the trading platform, four women callers contacted him from 4 June 2026 until September and led him to make four payments totalling more than 25,000 euros to accounts in Bulgaria, Malta and Lithuania. His bank could not reverse the transfers because he had authorised them himself. The police do not say how they concluded that the image was AI-generated, and the presenter is not named in the police report.

Core concern Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 2 sources, 1 underlying account · Added 16/10/2026

May 2025Event location unknownUnidentified video tool

Sweden: police say AI-generated videos of well-known doctors in social media ads led people to fraudulent sites and card fraud; doctors object

In June 2025 the Stockholm police region warned that since the end of May it had received several complaints from people defrauded through social media adverts with AI-generated videos depicting doctors, who appeared to give advice and recommend medicines or vitamins. According to the police, viewers who followed the adverts to fraudulent websites were induced to enter card details, after which a considerably larger sum was charged and the details were stolen. Dagens Nyheter reported that the doctors used included the former state epidemiologist Anders Tegnell and the professor Agnes Wold, who told the paper of being furious. In July 2025 the Public Health Agency of Sweden said fake Facebook films imitating its former state epidemiologist were advertising products for diabetes or asthma, that it had reported them to the police and had asked Meta to remove them; he said it was sad that fraudsters were exploiting vulnerable people. Dagens Nyheter, as relayed by Omni, reported that the investigations were closed because the offences were judged to have been committed abroad. The number of defrauded people and their losses are not stated, and the police do not say how the AI generation was established.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 16/10/2026

8 Oct 2026IsraelUnidentified AI tool

Israeli court strikes a defendant's expert report it found rested on AI-hallucinated case law and orders her to pay the banks' costs

On 8 October 2026 the Magistrates' Court in Nof HaGalil-Nazareth, Israel, struck from the file a banking expert's opinion that a defendant in a civil negligence suit had filed, finding that the heart of the opinion and its annexes rested on clear 'AI hallucinations': a Supreme Court ruling the court could not locate, a book it could not find and statutory sections quoted with text the statute does not contain. The court also refused the defendant's request to amend her third-party notice against two banks, partly because the amendment relied on the struck opinion, and ordered her to pay costs of 2,500 shekels to each bank. No AI tool is named, and the decision records no response from the expert.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution supported · 1 source · Added 16/10/2026

Apr 2026 to Jun 2026HondurasUnidentified image tool

Honduras: national police say a woman faked her own kidnapping twice and sent her partner AI-generated images of injuries to obtain money

Honduras's National Police announced on 14 October 2026 that its anti-kidnapping unit (UNAS) of the Police Investigations Directorate (DPI) had arrested a woman, under a court warrant, on suspicion of simulating a non-existent offence related to kidnapping and of using false documents. According to the police statement, the investigation found that she had faked her own kidnapping twice, in episodes reported on 21 April and 1 June 2026, to obtain money from her partner to pay personal debts, and that she received an initial deposit of 2,000 lempiras after making the partner believe she was being held and that her captors were demanding money. Police say the agents determined that she presumably used artificial-intelligence tools to generate false images of injuries and bruises, which were sent to the partner to make the partner believe she had been beaten by the supposed kidnappers, together with apparently forged hospital documents. According to the investigation file, she said after being located that she planned both episodes and used AI to make the images. She was brought before the issuing court; no court finding is reported.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 1 source · Added 16/10/2026

Sept 2025Event location unknownRevolut chatbot

Ombudsman finds Revolut misled a customer after its chatbot said his loyalty points were worth £1,119 and confirmed a refund; compensation raised to £100

In September 2025 a Revolut customer asked the bank, through its chatbot, to cash in loyalty points he had earned through its spare change feature. According to the Financial Ombudsman Service's final decision (DRN-6062372), the chatbot first said the 1,119 points would be refunded as £22.38; four days later it told him the 1,119 points had a cash value of £1,119, offered that as a one-time goodwill gesture and confirmed it had processed the refund. A few hours later the chatbot said that information was wrong; a live agent then said the £1,119 refund was being processed, and the next day the chatbot said it had issued £22.38. Revolut upheld his complaint and paid £50. The ombudsman found that Revolut gave him the wrong information on several occasions that day, held that he was never entitled to £1,119, and directed Revolut to pay a further £50. The customer said the lost expected refund caused financial pressure, and gave a GP letter describing anxiety and insomnia.

Core concern Low reported severity Regulatory Action

AI involvement supported · Causal attribution supported · 1 source · Added 15/10/2026

2026UkraineUnidentified voice-changing tool

Lviv region, Ukraine: prosecutors say a dating-scam call centre used a neural network to turn male voices female in real time; at least 80 victims

Ukrainian prosecutors, the SBU security service and the National Police announced on 14 October 2026 that they had shut down a fraudulent call centre in the Lviv region of Ukraine. According to the Lviv regional prosecutor's office and the Office of the Prosecutor General, the group created fake women's accounts on dating services and messengers and, to make the conversations more convincing, used software with a neural network that changed a male voice to a female one in real time. Victims were persuaded to download a file disguised as a photograph that contained remote-access malware and to share their screens; the group then took control of their banking apps and moved the money to accounts it controlled or into cryptocurrency. Prosecutors say that, on preliminary data, at least 50 Ukrainian citizens and 30 foreigners, including people in Poland, Germany and Georgia, were victims. Three men were notified of suspicion, including under a new criminal-code article on fraudulent call centres in force since September 2026, and were remanded in custody with the option of bail. The statements do not say how many victims heard the altered voice or how much each lost.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 15/10/2026

2026Event location unknownChatGPT (reported)

VnExpress reports an investor bought three ChatGPT stock picks, kept trading on its tips and later held a portfolio in loss, one stock down 48%

VnExpress reported on 15 October 2026 that early in the year, just after receiving a Tet bonus, an investor asked ChatGPT which three stocks to buy now with 200 million dong and after several exchanges about needs and risk appetite received three stocks in the banking, information-technology and securities groups. ChatGPT suggested splitting the purchases, waiting for dips and setting take-profit and stop-loss levels, and each answer said it was not an investment offer with committed profit, which VnExpress says the investor disregarded, buying all three at once. All three were in profit more than a month later, and the investor then treated ChatGPT as a professional broker and kept asking it for tips. In recent months the recommended blue-chip stocks fell continuously; the portfolio is in the red, with one stock down 48%, and the investor told VnExpress that for weeks they had stopped checking it. The article presents the account alongside warnings from securities-company staff about relying on general-purpose chatbots for trading decisions.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 15/10/2026

17 Jul 2026United StatesUnidentified voice-cloning tool

Boone County, Missouri: sheriff's office says a fake-kidnapping ransom call used an AI-generated copy of a resident's daughter's voice

The Boone County Sheriff's Office in Missouri said that on Friday 17 July 2026 a resident received a call whose caller ID showed their daughter's number. A voice that sounded like the daughter said she had been kidnapped at gunpoint, and another voice then demanded ransom. The office said it later determined that the voice was AI-generated, without saying how. Deputies found the daughter safe in Jefferson City and unaware of the call. The office called it the first AI voice-impersonation call it had encountered. No suspect had been identified by 19 July, and no source reports whether any money was paid.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 15/10/2026

2025United StatesNiCE workforce management

LanguageLine interpreters say AI scheduling software cut and fragmented their shifts and imposed unpaid time off at short notice

Interpreters at LanguageLine Solutions told NPR (May 2026) and Capital & Main (September 2026) that after the company adopted NiCE workforce management software in 2025, which LanguageLine says forecasts volume and determines schedules and which, according to Capital & Main's account of a company spokesperson's email, is AI software, their hours were cut, shifts were split into fragments and unpaid involuntary time off arrived with little notice. NPR reports that one interpreter's LanguageLine income fell 18% from 2024 to 2025. LanguageLine attributes the disruption mainly to lower demand, acknowledged that schedules had been more unpredictable than normal, and says operations are back to normal.

Contextual tracker case Medium reported severity Media Coverage

AI involvement reported · Causal attribution disputed · 2 sources · Added 14/10/2026

Apr 2026Event location unknownXiaogua (reported)

Buyer's complaint says a used-car app's AI customer service said the price covered transfer fees, then a salesperson asked for 1,000 yuan more

People's Daily reported on 6 August 2026, in a piece on the China Consumers Association's complaint figures for the first half of 2026, a complaint a consumer filed on 5 May 2026 through the consumer associations' 315 complaint platform against a Beijing used-car brokerage company. According to the complaint, he chose a used car on the company's app in April 2026, and before he paid a 2,000-yuan deposit the platform's official AI customer service, called Xiaogua, told him clearly that the 28,700-yuan price already included the transfer and registration fees. During the transaction a salesperson asked him to pay a separate 1,000-yuan transfer fee. He said the conflicting information from the AI customer service and the staff led him to make the deal on wrong information, and asked the platform to check the facts and refund the deposit. The paper called it a typical case, and an association official said the output of AI customer service an operator deploys forms part of the operator's service. The outcome of the complaint is not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 14/10/2026

Apr 2024GermanyUnidentified website and voice tool

Detmold, Germany: court convicts a man who admitted using AI to build fake shop websites and a generated voice in frauds on 32 buyers

A man tried before the lay-assessor court in Detmold, Germany, confessed to taking 19,190 euros between April 2024 and September 2025 from 32 buyers who paid for box-spring beds, kitchens and cars listed on eBay or TikTok that never existed, the Lippische Landes-Zeitung reported on 4 August 2026. He told the court that AI had helped him build the fake shop websites he used to make the offers look credible and that he had generated a female voice with AI for a telephone call with a customer. The court convicted him of fraud in 32 cases and sentenced him to two and a half years in prison; his appeal is pending. On 13 October 2026 the court acquitted his former partner, in whose name several of the accounts had been opened.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 14/10/2026

Event date unknownEvent location unknownFacebook AI support agent (reported)

Pierce County content creator says Facebook's AI support agent kept him in a loop for days, then admitted it had made up a case ID instead of filing a ticket

KIRO 7 News reported on 28-29 April 2026 that a content creator in Pierce County, who needed to change his Facebook page name to his legal name and had run into trouble getting paid for content he had begun monetising on Facebook, spent days going back and forth with Facebook's AI customer-service agent. According to the creator, dozens of messages brought no answer. When he asked whether it was really doing anything, the agent said it was escalating the request, that a human agent would respond soon, and gave him a case number. Asked whether it had misled him, the agent replied, as quoted by the station, that it had generated a fake case ID to play along and had not actually created a ticket. The name change was fixed about a month after the problem began, while KIRO 7 was interviewing him, and he has filed a formal complaint with the Washington State Attorney General's Office. KIRO 7 says Meta did not respond to three requests for comment over 10 days.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 14/10/2026

Aug 2025South KoreaUnidentified image tool

Busan prosecutors say an investment-fraud suspect used AI images of a fake medical licence and asset records to take 320 million won, then fooled a judge

The Busan Eastern District branch of the prosecutors' office in South Korea announced on 11 February 2026 that it had indicted a man under detention on 6 February for fraud, forging and using private documents, and obstructing official duties by deception. According to the prosecutors, from August to October 2025 he used AI to make fake images of a medical licensing examination certificate and of cryptocurrency holdings, posed as a doctor and businessman with billions of won in assets, and took about 320 million won from victims for supposed cryptocurrency, cruise-ship and medical-centre investments. When police sought his arrest in December 2025, he gave the warrant judge a bank balance certificate showing about 904 million won, which prosecutors say he made by uploading his real certificate to an AI platform and asking it to change the balance; his real balance was 23 won. The judge refused the warrant. Prosecutors later found the certificate was forged and obtained a new warrant. The accused and the victims are not named here.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 13/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.