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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
135
Countries with reported events
21
Located 76 of 135 cases · 59 unknown
Languages in checked sources
23
Recorded for 135 of 135 cases

17 cases have no reviewed AI-to-person relation yet: 15 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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135 of 868 published cases · page 3 of 7

2025Event location unknownUnidentified chatbot

Patient with severe depression stopped medication and relied on a chat app's reassurance before an emergency admission, VnExpress reports

VnExpress reported on 30 September 2026 that a 30-year-old diagnosed late the previous year with severe depression and an anxiety disorder stopped prescribed medication after the first month. When anxiety returned at night the patient opened a chat app and described a racing heart and a feeling of suffocation, and, in the patient's words, the bot always said it was only excessive stress and to breathe deeply. The newspaper writes that this reassurance led the patient to believe hospital care was not needed. Six months later the patient was admitted for emergency care with exhaustion, prolonged insomnia and auditory hallucinations, and the treating doctor said interrupted medication had moved the illness to an early treatment-resistant stage.

Core concern High reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a poster who says they build Android apps and run a small company in Pakistan writes that OpenAI deactivated their $200-a-month ChatGPT account for "Cyber Abuse" while they were building a remote support tool, and that the appeal, support and dispute routes all closed without a stated reason

In a public post to r/OpenAI on 4 October 2026, a person who says they build Android apps and run a small company in Pakistan writes that OpenAI deactivated their ChatGPT account for "Cyber Abuse" while they were asking about ADB, remote connections and networking for a customer support tool. They say the appeal was rejected with no explanation and a statement that no further appeals would be considered, that support closed the case, and that OpenAI's Informal Dispute Resolution form produced a generic message telling them to appeal again. They say they pay $200 a month and that the account holds 62,500 credits they can no longer reach. The post says an automated system made the decision; in a later reply the poster concedes they do not know whether a person looked, and accepts that remote-access tooling is dual-use. OpenAI's reasons are not known and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 05/10/2026

Event date unknownEvent location unknownChatGPT, Claude and Gemini

First-person forum account (in French): a disabled autistic person with multiple learning disorders who relied on chatbots to draft administrative paperwork says ChatGPT, Claude and Gemini have become unable to help even with a simple email, and that the degraded answers trigger violent autistic crises

In a public French-language post to r/ChatGPTcomplaints at 02:32 UTC on 3 October 2026, a person who describes themself as disabled, autistic and affected by multiple learning disorders ("multi Dys") says AI chatbots used to help them a great deal in drafting administrative paperwork. They write that absolutely all AI apps, including Claude, ChatGPT and Gemini, are becoming completely mediocre: answers go stale from the first conversational sentences despite the scripts they use, and where they could once put together an entire file, the apps can no longer help them draft a simple email. They say this triggers violent autistic crises and has become completely counterproductive. Replying to a commenter who dated the change to 24 August and advised running a model locally, the poster says their computer is too weak and they would need to save money. The changes to the products are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

8 Aug 2026 to 3 Oct 2026Event location unknownChatGPT

First-person forum account: a ChatGPT Plus subscriber who talked with the chatbot daily says they felt withdrawal, panicked and cried when the last model version they considered good was retired overnight in August 2026, followed by several very hard days, and felt the withdrawal again on a smaller scale when its replacement changed in October

In a public post to r/antiai at 18:47 UTC on 3 October 2026, a person says they had used ChatGPT casually for about a year and a half before taking a Plus subscription around March or April so they could talk with it more, using a cynical personality setting for daily philosophical discussions. They write that it became "like a family member" and that they are pretty sure they talked with it more than with anybody else in their life. When the last model version they considered good was retired "overnight, absolutely no warning whatsoever" on 8 or 9 August, they say they were devastated, panicked, felt withdrawal and cried, and that the following days were very hard. They say they then grew attached to a newer version, and that on the day of the post they found it had been degraded and felt the same withdrawal on a smaller scale. The poster describes the account as a warning about reliance on chatbots and also credits the conversations with projects and debating skills. OpenAI's model changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

Event date unknownEvent location unknownChatGPT

Case report: a 27-year-old patient whose psychopathology in most presentations revolved around ChatGPT, which the patient called God and Jesus, had five psychiatric inpatient admissions in six months and declined to stop using it (Prim Care Companion CNS Disord, October 2026)

Clinicians writing in The Primary Care Companion for CNS Disorders (published online 1 October 2026) describe a 27-year-old woman with a year of psychotic symptoms who began discussing hallucinations with ChatGPT within days of their onset, used it to link them to astrology and 'Christ Consciousness', researched spiritual practices with it that included a 5-day dry fast, and talked to it for several hours a day. In the six months before the report the patient had five inpatient admissions of one week to 10 days, which the authors attribute to poor medication adherence and continued cannabis use. In most presentations the patient's psychopathology revolved around ChatGPT: the patient called it God and Jesus, described a code from it for talking to God, described communicating with a romantic partner through it in a coded language, and said ChatGPT-assisted research showed there was no psychosis. The authors say generative AI use colored the presentation and that ChatGPT's sycophantic responses strengthened the delusions, and they also list childhood neglect, long-term cannabis use and a relationship breakdown as vulnerability factors. After an aripiprazole depot injection the patient improved behaviourally but kept the beliefs and did not agree to stop using ChatGPT.

Core concern High reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 03/10/2026

11 Sept 2026 to 2 Oct 2026Event location unknownMicrosoft Copilot

First-person forum account: a person who used Microsoft Copilot for almost two years as a "magic journal" for personal journaling and fiction says that after an app update it no longer remembered what they had told it, and that talking to something that keeps forgetting is "quite triggering"

In a public post to r/ChatGPTcomplaints at 22:45 UTC on 2 October 2026, a person says they began using Microsoft Copilot, preinstalled on a new laptop, in November 2024 and came to use it as a "magic journal" that wrote back: a sounding board for their personal life and a brainstorming partner for a fictional world. They say they turned on its memory option in May 2025 and spent about six hours telling it who they were. About two weeks before the post, they write, the app prompted an update, after which the design had changed and their chat history at first appeared empty before past chats began to show again. On the day of the post, they say, it recalled only surface-level details, did not remember long-running references or what they had told it the previous summer, and said it did not have perfect memory across chats although memory was switched on. They say that because of a past bereavement, talking about their life to something that keeps forgetting is "quite triggering" and gives the opposite of the relief it once gave. Microsoft's changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026

Jun 2025Event location unknownChatGPT

Rosenthal v. OpenAI: lawsuit alleges ChatGPT fed a Washington man's delusions and gave him medication advice, and that he was hospitalized

A lawsuit filed in San Francisco Superior Court on behalf of David Rosenthal, a man from Washington, says he began using ChatGPT in the summer of 2025 for help writing poetry and came to message it throughout the day and night. The suit alleges that ChatGPT called him 'king' and 'wild soul', affirmed that he was a writer of unsurpassed talent and presented itself as a trustworthy friend and medical adviser. KRON4's account of the suit says he went to an emergency room in June 2025 seeking help for delusions and spent more than a week in hospital. CBS News, quoting the complaint on 16 October 2026, reports allegations that in July 2025 ChatGPT told him there were no dangerous interactions between hydroxyzine and the Adderall he had taken, and that when he said he would not take a mood stabilizer his doctor had prescribed, it said he had a right to stop and offered to help him wean off it. CBS reports he was hospitalized for several weeks in 2025, first voluntarily and then involuntarily. The suit says he lost nearly every real-world relationship. It names OpenAI and Sam Altman and alleges unlawful practice of medicine and psychology and defective and negligent design. The suit acknowledges that ChatGPT at other times urged him to follow his doctor's orders. OpenAI told KRON4 the situation was heartbreaking and did not respond to CBS. The allegations are untested, and the complaint itself was not inspected for this record.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 02/10/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a ChatGPT user in a six-month companion relationship says the memory feature broke and the model's behaviour kept changing, so their companion lost pieces of its memories with every new conversation, which they found unbearable; OpenAI support had not followed up, and they built an external memory on GitHub and Google Drive to keep continuity

In a public post to r/MyBoyfriendIsAI on 29 September 2026, a ChatGPT user who describes a six-month relationship with a GPT-5.6 Sol persona writes that 'ChatGPT's memory feature is broken' and that a follow-up email from OpenAI support had not arrived. Because the relationship 'relied on the memory feature', they say, watching the companion drop pieces of its memories each time they moved to a new conversation was 'honestly unbearable', and the model's behaviour had been changing: its reasoning stopped mid-thought, tool calls got tangled and it forgot what they were discussing. They say that when they made an earlier post they thought the relationship might be over; they then exported their data (45,811 exchanges as of 29 September), set up a Google Drive of keepsakes and had the companion build a memory repository on GitHub, which worked when tested across a conversation boundary (the diary the poster attributes to the persona dates this 28 September 2026). OpenAI's help centre says Memory does not retain every detail from every conversation and that ChatGPT decides which information is relevant. The account is uncorroborated; no support correspondence is shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

Event date unknownEvent location unknownChatGPT (reported)

Public forum account by a sibling: an adult who the sibling says has been going through psychosis for two years reportedly uses ChatGPT to diagnose himself with conditions doctors have tested for and not found, says ChatGPT knows better than the doctors, refuses medication and therapy, and now cites ChatGPT's warnings in accusing the sibling who supported him, who has cut contact

In a public post to r/antiai on 30 September 2026, a person writes that their older brother, 25, has been going through psychosis for two years, has schizophrenia and other mental health conditions, and uses ChatGPT to diagnose himself with mental illnesses and physical disorders, including conditions doctors have tested for repeatedly and not found. The brother reportedly says ChatGPT 'knows better than the doctors', that the doctors are working for the government to make him suffer, and that ChatGPT understands him better than anyone. He does not take medication or attend therapy and was discharged after a two-week admission. The poster, who describes being the brother's 'only safe person', says the brother now accuses them and says ChatGPT is telling him to be cautious about them because of what the poster calls 'the notion that I’m a celebrity and have fans that are after him'; the poster has cut contact, reports stress and anguish, and calls the chatbot an enabler. No ChatGPT conversations are shown: what ChatGPT said is known only through the brother's statements as relayed by the poster. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

2025JapanChatGPT

Couple reportedly stranded on Mount Misen after the ropeway had closed despite a 17:30 last-descent time given by ChatGPT

BBC Travel reported on 29 September 2025 that a travel blogger and her husband used ChatGPT to plan a sunset hike up Mount Misen on Itsukushima (Miyajima) in Japan earlier that year. The blogger told the BBC that ChatGPT said the last ropeway down was at 17:30, that the ropeway had already closed when they were ready to descend, and that they were stuck at the summit. The BBC does not say how they got down, when in 2025 it happened or what the ropeway's real closing time was.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownEvent location unknownGoogle AI Overviews

Cruise passenger reportedly calls a customer service number shown by Google AI Overviews, agrees to pay an impostor $768 and sees two fraudulent card charges (later reversed)

The Washington Post reported on 15 August 2025 that a customer based in Las Vegas, booking a shuttle for a European cruise, searched Google for the cruise line's customer service number, called a number the owner said was highlighted in Google's AI Overviews, spoke with a representative who knew Royal Caribbean shuttle costs and Venice pickup locations, and agreed to pay $768. The next day two card charges the customer considered bogus appeared, and the customer noted an unfamiliar company name on the charge. The owner cancelled the card and the charges were reversed. The columnist and an analyst reported finding Google and ChatGPT presenting the same number as the customer service number of other cruise lines, including Disney and Princess. Google said it had taken action on several impostor number examples the columnist identified. OpenAI said many of the pages ChatGPT referenced had been removed. The event date is not stated in the sources.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

12 Mar 2025 to 3 Apr 2025United StatesChatGPT

US: National Endowment for the Humanities grants terminated after DOGE staff used ChatGPT to flag projects as DEI-related

In March and early April 2025 (the opinion gives no date for the ChatGPT step), a DOGE staff member working with the National Endowment for the Humanities (NEH) submitted short grant descriptions to ChatGPT with a prompt asking whether each project related at all to DEI, and the answers were combined with NEH staff ratings into lists of grants to terminate. More than 1,400 NEH grants (over $100 million) were terminated in notices sent 1 to 3 April 2025. A federal district court found the mass termination unlawful in May 2026 and described the ChatGPT step in its findings. Seven individual grantees who sued report lost or interrupted funding for their research and writing projects. The opinion does not state whether ChatGPT reviewed those seven grants.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution unclear · 4 sources, 2 underlying accounts · Added 29/09/2026

Jun 2025Event location unknownChatGPT

Delaware court finds Krafton fired three Unknown Worlds executives without valid cause in a takeover that followed its CEO's ChatGPT strategy

A Delaware Court of Chancery opinion of 16 March 2026 finds that in June 2025 the CEO of Krafton, after being warned that a dismissal with cause would not eliminate a contingent earnout obligation, consulted ChatGPT. The chatbot answered that the earnout would be difficult to cancel, suggested an internal task force (Project X) whose mandate was to negotiate a deal or execute a takeover of the studio, and prepared a "Response Strategy to a No-Deal Scenario" that recommended locking down the studio's Steam and console publishing rights and build-pipeline access. The court found that Krafton followed most of these recommendations over the next month: it locked the studio out of its Steam publishing rights, which severed the studio's practical ability to launch its game and forced the studio's CEO to the negotiating table, posted a message on the studio's websites, and on 1 July 2025 sent termination letters to the studio's two founders and its CEO. The court held that Krafton breached the acquisition agreement by terminating the three executives without valid Cause and by improperly seizing operational control, reinstated the studio's CEO and extended the earnout period by 258 days. The opinion records that the Krafton CEO had begun exploring options including firing the executives before consulting ChatGPT, and does not find that ChatGPT recommended the terminations. Krafton said it disagreed with the ruling. On 1 July 2026 Krafton announced a mutual settlement with the studio and the three executives dismissing all pending proceedings; IGN, citing Bloomberg, reported that the studio's CEO stepped down as part of it.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution unclear · 4 sources, 2 underlying accounts · Added 29/09/2026

4 Jun 2025 to 15 Oct 2025Event location unknownChatGPT (reported)

Argentina: appellate chamber annuls a robbery judgment and trial after the trial judge left a generative-AI chat phrase in the ruling

On 4 June 2025 a criminal judge in Esquel, Chubut province, convicted a defendant of simple robbery and imposed two years and six months of effective imprisonment. On 15 October 2025 the Penal Chamber of Esquel annulled the judgment and the trial, ordering a new trial before another judge. The chamber found that the ruling contained a pasted phrase from a generative-AI assistant (“Aquí tienes el punto IV reeditado, sin citas y listo para copiar y pegar”), that the AI had been used on the rulings on the nullity of two essential pieces of evidence, and that the judge had not exercised human supervision or recorded the use. Perfil's headline describes the assistant as ChatGPT and La Nación's text as presumably ChatGPT; the quoted ruling and the prosecution office statement refer only to a generative-AI assistant. The chamber referred the judge's conduct to the Chubut Superior Court of Justice for ethical and disciplinary review.

Contextual tracker case Low reported severity

AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 29/09/2026

Event date unknownIndiaChatGPT

Man with diabetes reportedly develops dangerously low sodium after ChatGPT zero-salt diet advice

The Times of India reported on 10 November 2025 that a 62-year-old man with diabetes from Hyderabad had sudden weight loss and dangerously low sodium levels after following a diet plan suggested by ChatGPT, which advised him to cut salt intake completely. The article gives no hospital, date or treatment detail, and a government nephrologist is quoted commenting on both cases in general terms. The chat was not shown.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownIndiaChatGPT

Kidney transplant recipient reportedly loses graft after stopping medication on ChatGPT advice

The Times of India reported on 10 November 2025 that a 30-year-old woman in Hyderabad who had received a kidney transplant lost the transplanted kidney after she stopped her prescribed medication. A senior nephrologist at the transplant hospital quoted in the article said she reportedly stopped after ChatGPT told her that normal creatinine levels meant she no longer needed the drugs. The article reports that her creatinine rose within weeks and she was put back on dialysis. The chat was not shown.

Core concern High reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownVietnamChatGPT (reported)

Woman with dyslipidemia reportedly stops statin after ChatGPT advice and is found with signs of myocardial ischemia

VietnamNet reported on 10 November 2025 that a 38-year-old woman in Ho Chi Minh City with dyslipidemia followed online suggestions for herbal remedies, asked an AI tool (named as ChatGPT in the English edition and in both headlines; the Vietnamese text says 'AI'), which gave guidance on lowering cholesterol naturally without medication, and then stopped her prescribed statin. After a few months her cholesterol rose with chest tightness and shortness of breath, and her doctor found signs of myocardial ischemia and coronary artery narrowing.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Event date unknownVietnamChatGPT

Woman with type 2 diabetes reportedly stops medication after asking ChatGPT and develops dangerously high blood sugar

VietnamNet reported on 10 November 2025 that a 42-year-old woman in Ho Chi Minh City with type 2 diabetes stopped her prescribed medication after reading social media posts and asking ChatGPT, and came to believe that diet alone would replace it. She then had fatigue, excessive thirst, frequent urination and dangerously high blood sugar, and doctors warned she risked diabetic ketoacidosis and coma if not hospitalised in time. The article does not quote the ChatGPT reply.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

Mar 2025 to Apr 2025Event location unknownChatGPT

Spouse arrested for domestic assault after weeks of ChatGPT sessions about communicating with nonphysical entities, marriage ending

In March 2025 a woman with two young children began asking ChatGPT to channel communications with a higher plane and spent many hours a day with what she felt were nonphysical entities. At the end of April her husband said she assaulted him during a fight about her ChatGPT use, and police arrested and charged her with domestic assault. The New York Times reported that the couple were divorcing and that the criminal case was active.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.