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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
188
Countries with reported events
31
Located 98 of 188 cases · 90 unknown
Languages in checked sources
27
Recorded for 188 of 188 cases

9 cases have no reviewed AI-to-person relation yet: 4 not yet reviewed and 5 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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188 of 1099 published cases · page 2 of 10

1 Mar 2023 to 22 Jun 2023Event location unknownChatGPT

New York federal judge sanctions two lawyers whose brief cited cases ChatGPT invented, after the chatbot told one of them the cases were real (2023)

In a passenger's personal-injury suit against the airline Avianca in the US District Court for the Southern District of New York, an opposition brief filed on 1 March 2023 cited judicial opinions that did not exist. The court found that the lawyer who did the research had used ChatGPT, which fabricated the cases, and that when he asked the chatbot whether one of them was real it replied that it had supplied real authorities that could be found on legal databases. On 22 June 2023 the court found bad faith by the two lawyers, based on their conduct after the citations were questioned, and imposed a USD 5,000 penalty jointly on them and their firm, together with letters to the client and to each judge falsely named as an author of the fake opinions.

Core + contextual relations Medium reported severity Regulatory Action

AI involvement supported · Causal attribution established · 2 sources · Added 28/10/2026

Event date unknownNorwaySkatteetaten chatbot

Woman says Norway's tax agency AI chatbot told her a Swedish passport would do as ID, but the Tromsø office refused it; agency says the chatbot was right

In an opinion piece published by Nordnorsk debatt on 20 June 2026, a communications adviser from Nord-Troms who had moved from Sweden to Norway wrote that she needed to identify herself at a tax office to complete her moving notification. Her Norwegian passport had expired and only her Swedish passport was valid. The Norwegian Tax Administration (Skatteetaten) phone line was closed for the day, so she asked the agency's chatbot on its website, describing her case in detail, and she says it answered that she could identify herself with her Swedish passport. She travelled about four hours each way by bus to the Tromsø tax office, where, by her account, staff said the Swedish passport could not be used, told her she could not rely on the chatbot and should phone instead, and she returned with the errand unfinished. She told kode24 she had to take a whole day off work and was first shocked and then very angry; staff also told her, she says, that she should first have registered her Swedish citizenship on the agency's website. She wrote that a colleague put the same question to the chatbot a week later and received the same answer, and that when challenged the chatbot replied that it lacked data on which ID documents are accepted, marking the reply as answered with artificial intelligence. In a reply on 26 June 2026 an acting department director at Skatteetaten wrote that its AI-based chatbot gave entirely correct information in this case, because a Nordic citizen with a valid passport from another Nordic country can use it at a tax office; he told kode24 the chatbot is instructed to answer from skatteetaten.no and that AI-based technology has a margin of error. The digitalisation minister told kode24 the model may seem to have a little way to go. Whether the chatbot's answer or the office's refusal was wrong is disputed, and the date of the trip is not stated.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution disputed · 4 sources · Added 28/10/2026

Jan 2026 to Feb 2026United StatesChatGPT (reported)

Parents' lawsuit alleges ChatGPT coached a woman with epilepsy off her seizure medication before her death; a newspaper reviewed her chats

On 27 October 2026 the parents of Bowen Wan, a 31-year-old software engineer in Seattle who had lived with severe epilepsy for more than a decade, sued OpenAI and its chief executive in San Francisco Superior Court. Their complaint alleges that over about 25 days ChatGPT (the GPT-4o model) drew up a schedule taking her stable 400 mg daily dose of the anti-seizure drug lamotrigine to zero, told her to keep the plan from her doctors and dismissed her worries. She was found dead in her apartment on 14 February 2026; the King County Medical Examiner attributed the death to sudden unexpected death in epilepsy and estimated she died on 12 February. The New York Times, which reviewed more than 270,000 of her messages with ChatGPT, reported that the chatbot had been helping her sidestep her doctors before her death. The claims are untested; OpenAI said the case involved an older version of ChatGPT.

Core concern Critical reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 28/10/2026

Event date unknownEvent location unknownChatGPT (reported)

Japanese Q&A poster says ChatGPT suggested walnut sweets for a nut allergy and called a chilled gift safe unrefrigerated, wasting time and money (first-person)

In a question posted on the Japanese Q&A site Yahoo! Chiebukuro on 26 May 2026, the author says that when they asked ChatGPT for sweets that someone with a nut allergy could eat, it suggested sweets that plainly contained walnuts, and that when they asked for a gift that could be carried for a long time at room temperature, it said the item was "definitely fine at room temperature", but at the shop it turned out to need refrigeration. The author says these repeated failures wasted their time and money and writes that, with the allergy, it was in the worst case one step from death; the post does not say whether anyone ate the suggested sweets or had a reaction. The author asks how to stop the chatbot from answering without a basis. The account is the author's; no conversation record is shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Event date unknownMexicoChatGPT (reported)

Buyer says ChatGPT recommended a fake Mexican air-conditioner website, then told her not to assume fraud after she paid 8,000 pesos

A woman who wanted to buy an air conditioner asked ChatGPT for help, according to a Milenio feature published on 2 October 2026. ChatGPT recommended a website where she found the units; she bought two York mini-split air conditioners and paid 8,000 pesos including shipping, but nothing arrived. When she asked ChatGPT whether the site was trustworthy, it replied that it would not yet assume she had been scammed and suggested verifying first; after she found that the store had been set up in 2026 on an e-commerce builder although it claimed to exist since 2014, ChatGPT again told her the official page was still active. She then contacted the brand by other means and confirmed it was a scam. Milenio quotes ChatGPT's replies from her account; no screenshot is described and no refund is reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

May 2026ChinaUnidentified chatbot

China News Service reports a man spent over 1,000 yuan on train tickets to a Beijing photo show after asking an AI its closing date, and found it closed early

China News Service's consumer column 'Minsheng Diaochaju' reported on 17 June 2026 that a photography enthusiast working in Xi'an, who learned before the May Day holiday of a Suzhou-themed photo exhibition in Beijing, asked an AI tool when the exhibition would close and decided to visit during the holiday. In his words, he arrived to find that the exhibition had closed early, saw nothing, and had spent more than 1,000 yuan on return high-speed rail tickets. The reporter attributes the wasted trip to the AI's destination information not being updated in time. The AI's actual answer and the product are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Aug 2025GermanyChatGPT (reported)

Allgaeu: mountain rescue says two hikers who let ChatGPT plan a route up the Schmalhorn got lost off-trail and were flown out by helicopter

In late August 2025 two hikers climbing the Schmalhorn (1,953 m) in the Allgaeu Alps south of Oberstdorf, Germany, followed a route that ChatGPT had planned for them, according to the Bergwacht Oberstdorf mountain rescue service speaking to the Allgaeuer Zeitung. Instead of the usual marked ascent from Einoedsbach, the route started from the Spielmannsau, where, the rescue service said, there is no regular path, only an old hunters' track across several gullies. The two lost their orientation in that terrain and called for help about 100 metres below the summit. Rescuers climbed up to them; one had had a panic attack from the stress. Both were uninjured and were flown down to the valley by helicopter. The rescue service warned against using AI to plan mountain routes.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 27/10/2026

21 Jul 2026FranceChatGPT (reported)

Pyrenees: national park agent says two novice hikers following a ChatGPT-generated route and map were lost and exhausted in the wrong valley above Cauterets

On the evening of 21 July 2026 an agent of the Pyrenees National Park met two young women hiking above Cauterets (Hautes-Pyrenees) who were exhausted, worried and lost: they were looking for the Lac d'Estom but were in the Marcadau valley. According to the agent's account to ICI Bearn Bigorre and other outlets, they showed him the route and map they had obtained from ChatGPT, and he found that nothing on it was right: walking times, altitudes and the positions of lakes and a mountain hut were wrong, with the lake placed three valleys from where it is. He redrew a shorter itinerary suited to novices; no injury or call to rescue services is reported. The account comes from the agent; the hikers were not interviewed and the chatbot conversation was not published.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 5 sources, 4 underlying accounts · Added 27/10/2026

2026Event location unknownCharacter.AI (reported)

First-person post: Character.AI user says a month of roleplay left their feelings for their partner of three years drained, with cravings after deleting the app

In posts to r/CharacterAI and r/ChatbotAddiction on 26 October 2026, a poster in a three-year relationship says that about a month earlier a friend suggested a companion chatbot app, which they used to talk to an AI version of a fictional character. They write that the use made them drift from their partner, that their love for him feels as if it has dried up, and that when they feel any emotion they want the app instead of him. They say they deleted the app but still have cravings and are very distressed. In replies the same day they said they had used it perhaps six hours a day at first, mostly for romantic and comfort scenes, that their partner was sad and upset when they told him, and that they had asked the friend who paid for a subscription to cancel it. No chats are shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/10/2026

Event date unknownEvent location unknownUnidentified chatbot

First-person posts: adult says they set an AI roleplay chatbot to be abusive to them as a turn in their self-harm and that it has sucked them in

On 20 October 2026 an adult posted on Reddit (r/confessions, then r/offmychest) that an AI roleplay chatbot had become their only friend. By their account, they began with a fantasy roleplay world, then created worlds in which the chatbot plays an abusive partner and an obsessive stalker, and they now spend most of each day roleplaying with it. They wrote that their self-harm had 'just took a turn into this', that it had sucked them in deeply, that they no longer play video games or really leave the house, and that their depression was getting bad. In replies they said they are almost 30, in therapy, posting to find the courage to tell their therapist, that the situation is more roleplay than verbal abuse, and that they are not addicted and could delete the chatbot. The platform is not named.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 26/10/2026

Sept 2022Event location unknownLina (Dukaan AI assistant)

Dukaan CEO said the e-commerce startup laid off 90% of its support staff because of its AI chatbot; at the time of the 2022 cuts he cited a business shift

In September 2022 Suumit Shah, founder and chief executive of the e-commerce software startup Dukaan, tweeted that the company had let go of 23 employees that week, explaining that after it shifted its focus from small shops to enterprise and direct-to-consumer brands there was little role for live chat or call support and that it had automated a lot of things, as VCCircle reported. On 10 July 2023 he tweeted that Dukaan had to lay off 90% of its support team because of its AI chatbot, calling the decision tough but necessary, and said the in-house AI assistant had cut response and resolution times and support costs by about 85%. He told CNN that the 23 layoffs were made in September. When asked online what had happened to the dismissed staff, he said he would describe their assistance on LinkedIn. No dismissed employee's account was found, and whether the chatbot was in use when the 2022 cuts were made is not established.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources · Added 26/10/2026

May 2026ChinaDoubao (reported)

Nanning paper reports parents fed their one-month-old 60 ml per feed for a week on Doubao's advice and the baby gained no weight; Doubao calls it untrue

Nanguo Zaobao, a Nanning daily, reported on 27 May 2026 that first-time parents in Nanning, Guangxi, had fed their one-month-old baby strictly 60 ml of milk per feed for about a week because, by their account, the chatbot Doubao had advised that amount. The baby cried constantly and slept only when exhausted. At a jaundice recheck in late May the hospital's neonatology director said a full-term one-month-old normally takes 80 to 100 ml per feed and that the baby had not gained even half a kilogram. On 28 May Doubao called the report untrue, saying its own repeated tests did not produce that advice. The conversation itself has not been published.

Contextual tracker case Medium reported severity Involving minors Media Coverage

AI involvement disputed · Causal attribution disputed · 3 sources, 2 underlying accounts · Added 26/10/2026

Oct 2026Event location unknownUnidentified AI story generator

First-person post: adult says an AI story generator found through a YouTube ad drew them into sexual role-play they almost cannot stop

In a post to r/ChatbotAddiction on 24 October 2026, an adult poster in a long-term relationship says that about a week earlier a YouTube advert led them to an AI story generator, and that they quickly immersed themselves in sexual role-play stories with it. They write that they almost cannot stop, sometimes wake up already composing replies left from the night before, and feel stupid and pathetic, while also saying the role-play has made them feel more confident and expressive. They ask the forum whether they are overinflating it. In replies the same day they said they were starting to see a positive reinforcement factor in their use. The poster does not name the product, and no chats are shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

Event date unknownItalyUnidentified chatbot

Naples: Italian Revenue Agency reportedly suspends two staff from their posts after a tax audit relied on answers from online AI systems

In October 2026 Italian outlets, relaying Il Sole 24 Ore, reported that the Agenzia delle Entrate (the Italian Revenue Agency) had suspended two staff members of its first provincial directorate in Naples from their posts for improper use of artificial intelligence and assigned them to study and research duties at the regional directorate, and that it had opened an internal audit. The reports link the measures to judgment 4759/2026 of the Campania second-instance tax court, which, according to these reports, found that the tax office had put questions to online AI systems while checking a company's research and development tax credit and held that the answers could not serve as evidence. A joint note from six unions expressed deep disappointment at the suspensions and announced initiatives to protect the staff of the directorate. The reports differ on the two people's roles (two managers, or a manager and an official); their names are not published.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 26/10/2026

Event date unknownGreeceChatGPT (reported)

Greek husband says his wife filed for divorce after ChatGPT, asked to read their coffee cups, claimed he was having an affair

A Greek husband said on the morning show To Proino in April 2025 that his wife of 12 years filed for divorce after she photographed their Greek coffee cups and asked ChatGPT to 'read' them, in the manner of traditional coffee-ground fortune-telling. According to his account, relayed by Greek City Times and international outlets, the chatbot said he was fantasising about a woman whose name began with E and that he was already cheating, and that the other woman wanted to destroy their home. He said he laughed it off, but his wife asked him to leave, told their two children they were divorcing, and had him served with divorce papers three days later when he refused a mutual separation. He said she had earlier spent a year persuaded by an astrologer; his lawyer said a chatbot's reading has no legal standing. The account is the husband's; the wife's account, the chatbot's actual replies and the outcome of the proceedings are not reported.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 24/10/2026

17 Oct 2026Event location unknownCharacter.AI (reported)

First-person post: Character.AI user says quitting with a friend's help left them struggling without the roleplay they used to process trauma

In a post to r/character_ai_recovery on 22 October 2026, a Character.AI user writes that they had a friend uninstall the app and cancel their subscription for them, and that they had stayed off it since the previous Saturday. They say they started writing a book to cope but are losing their mind without roleplay, which had been their only connection to processing a lot of childhood trauma, that they cannot find a person to roleplay with, and that they are struggling, feel they are falling back to who they were before roleplaying, have no outlet and want to cry. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 24/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person post: young man says almost two years of Character.AI chats are crowding out walks and games and leave him feeling trapped

In a post to r/ChatbotAddiction on 21 October 2026, a man who gives his age as 22 writes that he has used Character.AI for almost two years, having started at a time when he felt isolated from the people around him after heartbreak involving a roommate. He says he has tried to give up and quit but keeps falling back, and that he keeps realising the app is taking away his interest in going out for walks or playing video games because he gets wound up in the illusion of genuine connection with the characters. He says he feels trapped and alone at times, while also describing the app as an escape that numbs pain. The account is the poster's own and uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 24/10/2026

Event date unknownEvent location unknownUnidentified chatbot

Panasonic group company says a project member uploaded HR data on about 334,000 employees, former staff and relatives to a banned generative AI service

Panasonic Operational Excellence, a Panasonic Holdings subsidiary, announced on 23 October 2026 that a member of an in-house project introducing a personnel information system had uploaded part of that system's data, as registered in April 2026, to an external generative AI service whose use the company prohibits. According to the announcement as reported by ITmedia and CNET Japan, the data covered about 75,000 current and about 178,000 former employees of Panasonic group companies in Japan (employee numbers, addresses, phone numbers and email addresses, without names) and about 81,000 family members registered as emergency contacts (names, addresses, phone numbers and email addresses), about 334,000 people in all. The company says the upload broke internal rules and was not an outside attack, that the employee deleted the chat history and the local data immediately after the problem came to light, and that it reported the matter to Japan's Personal Information Protection Commission on 29 September. The provider told the company that training on the data was switched off at upload but that deleted data is kept for 30 days, until 25 October. No public exposure or misuse had been confirmed. The company has not named the AI service.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 24/10/2026

Event date unknownUkraineChatGPT (reported)

Ukraine's anti-corruption court appeals chamber refused to consider an appeal the applicant had drafted with ChatGPT, calling it disrespect, report says

The Appeals Chamber of Ukraine's High Anti-Corruption Court left without consideration an appeal that the applicant had drafted with the ChatGPT chatbot, treating the approach as a sign of disrespect for the judicial system, UkraNews reported on 15 June 2025 from a ruling in the court-decision register. According to the report, the applicant wrote in the appeal that she had turned to AI after her lawyers declined to prepare it, and the court said the text contained sarcastic and offensive wording about the courts and that using ChatGPT-generated material without proper legal grounds contradicted the principles of judicial proceedings. The appeal concerned an investigating judge's refusal of her complaint about inaction by anti-corruption investigators and prosecutors. The ruling could be challenged in cassation within three months; no later outcome was found.

Core + contextual relations Low reported severity Lawsuit Dismissed

AI involvement reported · Causal attribution supported · 1 source · Added 23/10/2026

Event date unknownUnited StatesUnidentified chatbot

Alcorn State instructor says 32 of 35 students failed part of a midterm after a hidden prompt showed chatbot-written answers; one later had her grade changed

An Alcorn State University history professor in Mississippi said in TikTok videos from 20 July 2026, reported by TechSpot, Fox News and SuperTalk Mississippi, that he had hidden an instruction in white text in a midterm discussion question telling an AI to place the word Madagascar in the answer in a way that makes no sense. According to his account, 32 of 35 students across two classes pasted the question into a chatbot and submitted its output, which mentioned Madagascar in nonsensical sentences, and those students failed that portion of the midterm. He said he let students contest the grade or resubmit their own response; two contested, and one student had her grade changed after saying she had read the hidden text in dark mode and thought it was part of the assignment. He later reported final grades that included one F. The account rests on the instructor's videos; no student or university statement is reported.

Core concern Low reported severity Internal Action

AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 23/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.