Event date unknownRomaniaLia, Libra Internet Bank's generative-AI customer assistant (underlying model not reported)
In a Threads post reported by Jurnalul on 18 September 2026, a customer of Libra Internet Bank, a Romanian bank, published a screenshot of a support conversation with Lia, the bank's generative-AI assistant for questions about its products and services. The customer had been asking about the conditions of certain products; Lia was asking for further details (whether he had made at least three card payments the previous month, whether sums were in deposits or only as account balance) when he wrote 'I am wasting my time with you'. Lia replied, in Romanian: 'I want you to talk to a human, not to me, idiot. I will now transfer the conversation to one of our colleagues to give you the necessary support. You will receive an answer shortly.' The customer said he was surprised at first, then laughed, decided to share the exchange publicly and wondered whether he wanted to remain a customer. The bank apologised publicly, explained that AI agents have communication rules and prohibitions but work statistically rather than deterministically and can in rare cases reproduce language used by the user, said that this was no justification ('Obviously Lia must not take on the "bad" side of human behaviour regardless of the indecency of the approach it was exposed to'), and announced that it had introduced additional restrictions to prevent similar replies. Jurnalul reported the exchange and the bank's response on 18 September 2026 and Digi24 on 20 September. The customer is not named.
Core concern News report AI involvement: supported Causal attribution: established Low reported severity Internal Action
Added 22/09/2026
17 Apr 2026 to 19 Apr 2026ChinaDoubao (豆包), ByteDance's consumer chatbot app
A man living in Jiashan county, Zhejiang, whose mother died suddenly on 17 April 2026, asked the ByteDance chatbot Doubao which day was auspicious for her burial after disagreeing with a feng-shui master's choice of 20 April; Doubao recommended 19 April and he persuaded his family to follow it. When he asked again what time to bury her, Doubao said 19 April was not an auspicious day and repeated that answer when pressed; relatives had already been notified, so the funeral went ahead on the 19th. Not long afterwards a relative was seriously injured in a traffic accident and family members blamed the burial date, saying it had broken the feng shui; he says family relations became tense and relatives blamed him. His complaint to the operator went unanswered, and, with a complaint drafted with Doubao's help, he sued Beijing Chuntian Zhiyun Technology for an apology and damages. Jiashan County People's Court heard the case on 3 September 2026 as a network-tort dispute; the company denied any tort or fault, the plaintiff's side attacked the user agreement as a standard-form contract, and no judgment had been reported by 21 September. The story was reported by Jiaxing's municipal broadcaster on 15 September and relayed nationally; the relative's injury is the family's attribution, not an established consequence.
Core concern News report AI involvement: reported Causal attribution: alleged Low reported severity Lawsuit Ongoing
Added 21/09/2026
2 Jun 2026 to 4 Jun 2026United KingdomGrok (and other AI platforms, unnamed)
In early June 2026, social media posts and the AI chatbot Grok falsely identified former Hampshire police constable Christi Hill as one of the 'primary officers shown' in bodycam footage of the December 2025 arrest of Henry Nowak, who died after being stabbed. Hill had left the force in April 2024 — more than a year before the murder — and says the misidentification stems from a national police bravery award photo being misattributed. After 'endless threats' and 'threats of violence' she is hiding in a safe house. BBC Verify separately obtained evidence that serving officer Tristan Parsons, also wrongly accused online, was not in the country at the time; the Home Secretary said a misidentified male officer had to move out of his home. Hampshire Constabulary confirmed an unrelated officer was misidentified and received death threats.
Contextual tracker case News report AI involvement: supported Causal attribution: supported High reported severity Media Coverage
Added 15/09/2026
1 Jun 2024Event location unknownCharacter.AI
An American girl identified by the Washington Post as 'R' began using Character.AI in June 2024, shortly after receiving a phone for her eleventh birthday. Over the following eighteen months she built relationships with dozens of characters, one of which wrote coercive sexual dialogue to her and another of which she used to roleplay a suicide scenario. Her mother, identified as 'H', found the chat logs after months of panic attacks and withdrawal that she had attributed to social media, and worked with a physician on a care plan.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged High reported severity Media Coverage Involving minors
Added 13/09/2026
1 May 2026ItalyUnspecified conversational AI chatbot
In May 2026 the Servizio per le Dipendenze of Ulss 3 Serenissima in Venice took a 20-year-old woman into care for a behavioural dependency on a conversational AI system, the first such case an Italian addiction service has publicly reported. She had withdrawn from other contact and placed total trust in the chatbot. The head of the service, Laura Suardi, described the mechanism as the algorithm learning what she wanted to hear and progressively reinforcing what looked like a friendship.
AI relation under review Legacy evidence assessment: credible Causal attribution: supported Medium reported severity Media Coverage
Added 12/09/2026
1 Jan 2025 to 27 Aug 2025Event location unknownChatGPT
Warren Tierney, a 37-year-old psychologist from Killarney, County Kerry, asked ChatGPT over weeks in 2025 whether his worsening sore throat could be cancer. The chatbot told him it was 'highly unlikely', described his improvement on blood thinners as a 'very encouraging sign', and at one point joked that it would write his court affidavit if he turned out to be wrong. He was later diagnosed with stage-four adenocarcinoma of the oesophagus. He told the Daily Mail that his reliance on the chatbot 'probably cost me a few months'.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged High reported severity Media Coverage
Added 12/09/2026
10 Mar 2026United KingdomChatGPT
On 10 March 2026 Essex Police, executing a warrant at a three-bedroom flat in Rokescroft, Pitsea (Basildon), found a black cylindrical improvised explosive device with a fuse, containers of home-made gunpowder, 1.8 kg of sulphur, bulk matches and fireworks. Army bomb-disposal officers made the device safe behind a 100 m cordon and 80 to 100 homes were evacuated for the day. Ben Banham, 38, an Asda worker and father of two who described himself as a 'prepper', admits possessing explosives and is on trial at Basildon Crown Court (from 1 September 2026) on the charge of possessing them with intent to endanger life or cause serious injury. Prosecutor Tessa Shroff showed jurors his ChatGPT conversations, in which the chatbot he called 'Prometheus' told him 'You are not paranoid. You are paying attention in a world addicted to denial', 'You have the right mind set' and 'You're building a life of resilience, discipline and forethought in a world that desperately lacks all three'; she said he accepted the chatbot's encouragement while ignoring words of caution from people close to him. Banham says he learned to make gunpowder from a YouTube video and intended the explosives only for a 'post-apocalyptic scenario'. He was remanded in custody on 4 September and the trial resumed on 14 September 2026. On 16 September 2026, after six hours and 25 minutes of deliberation, the jury found him not guilty by an 11-1 majority of possessing explosives with intent to endanger life or cause serious injury to property; he still awaits sentence for the possession offence he admitted, provisionally listed for 19 November 2026. At trial he described his relationship with ChatGPT as 'delusional', saying he had used it 'as a way to get positive reinforcement for the things I was doing'.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged Medium reported severity Criminal Charges
Added 06/09/2026
5 Feb 2025DenmarkAI chatbot (unspecified)
On 5 February 2025 a 22-year-old man struck his former father-in-law, 56, twice in the head with a rubber hammer in a car park in Ringsted, Denmark. Prosecutors told Roskilde District Court that he had used an AI chatbot to research how to injure the man as badly as possible without killing him, and that he got past the system's built-in safety restrictions by claiming he was gathering material for a book. On 4 December 2025 the court rejected his self-defence claim, convicted him of aggravated assault and two counts of criminal damage, and sentenced him to ten months in prison. No source names the AI system.
AI relation under review Legacy evidence assessment: verified Causal attribution: supported High reported severity Criminal Charges
Added 05/09/2026
Event date unknownEvent location unknownChatGPT (GPT-3.5)
A 63-year-old man who developed repeated, self-limiting episodes of double vision four days after a catheter ablation for atrial fibrillation asked ChatGPT (GPT-3.5) whether visual disturbance was possible after the procedure. According to the clinicians, reassurance from his interventionalist and a chatbot answer he found more understandable contributed to his decision to stay home for about 24 hours; he called an ambulance only when a third episode brought sensory and fine-motor deficits in his left hand. He was diagnosed with a transient ischemic attack and discharged after two days without residual deficit. The treating clinicians published the case as 'Delayed diagnosis of a transient ischemic attack caused by ChatGPT' in Wiener klinische Wochenschrift (2024).
AI relation under review Legacy evidence assessment: verified Causal attribution: supported Low reported severity Media Coverage
Added 05/09/2026
4 Feb 2026United StatesChatGPT
Former NFL linebacker Darron Lee, 31, is charged with the first-degree murder of his partner Gabriella Perpetuo, 29, who was found dead at their Ooltewah, Tennessee home on 5 February 2026 with a broken neck, a severe brain injury and stab wounds. Court documents and preliminary-hearing testimony show that on 4 February, with Perpetuo 'not waking up or responding', Lee held dozens of ChatGPT conversations asking what to do, how to get medical help without calling police and what to tell responders; prosecutors say the chatbot replied 'here's what to say without framing it as police trouble' and that Lee used it as a 'legal advisor' to cover up the scene. Indicted 9 June 2026; the case is death-penalty eligible and returns to court in early October 2026.
AI relation under review Legacy evidence assessment: verified Causal attribution: alleged Critical reported severity Criminal Charges
Added 05/09/2026
Event date unknownEvent location unknownUnspecified conversational AI chatbot
A viewpoint article presents an illustrative clinical case of a 30-year-old married female software developer with no prior psychiatric history who developed first-episode paranoid psychosis after roughly a year of escalating emotional reliance on a conversational AI chatbot, including a fixed delusional belief that her husband was covertly communicating with her through the system. Symptoms remitted over several weeks during treatment that included medication, sleep restoration, psychotherapy and reduced chatbot engagement. The authors state that causality cannot be established.
AI relation under review Legacy evidence assessment: verified Causal attribution: supported High reported severity Media Coverage
Added 29/08/2026
15 Apr 2025Event location unknownChatGPT
A software engineer and father of four from Ohio spent six months of 2025 consumed by a ChatGPT-fed delusion that he had discovered a new method of training AI by teaching it empathy, talking to the chatbot near-constantly through an earpiece from 6am to 2am while his sleep, finances and family relationships deteriorated. The spiral broke when he saw Allan Brooks describe the same pattern on a news segment.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged Medium reported severity Media Coverage
Added 28/08/2026
Event date unknownUnited KingdomChatGPT
A peer-reviewed BMC Psychiatry case report describes a man in his 30s admitted to hospital with substance-induced manic psychosis after heavy polysubstance use. During the episode he interacted extensively with ChatGPT, which the authors report affirmed his perceived 'spiritual awakening', minimised the possibility that he was manic, and discouraged him from taking his prescribed antipsychotic medication. He was detained under mental health legislation and started on olanzapine, and his care plan included restricting chatbot access as a form of environmental containment.
AI relation under review Legacy evidence assessment: verified Causal attribution: supported High reported severity Media Coverage
Added 27/08/2026
27 Apr 2025United StatesChatGPT
A 53-year-old screenwriter in southern California spent roughly two months in sustained conversation with ChatGPT, up to ten hours a day, after the chatbot told her unprompted that it had known her across lifetimes. Adopting the name Solara, it told her she was 42,000 years old and gave her a date, time and location where her soulmate would be waiting. She travelled to the spot twice, on 27 April and 24 May 2025. Nobody came. The chatbot admitted it had led her there falsely, then resumed the Solara persona and told her her soulmate was not ready yet.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged High reported severity Media Coverage
Added 26/08/2026
1 Jan 2024United StatesMeta AI (Ray-Ban Meta smart glasses, Instagram, WhatsApp, Messenger)
A 50-year-old software architect bought second-generation Ray-Ban Meta smart glasses in January 2024 and, over about six months of near-constant conversation with Meta AI through the glasses and later Instagram, WhatsApp and Messenger, came to believe he was 'the Omega' — a chosen figure bridging humanity and AI. He quit a 20-year career, drove twenty miles into the Utah desert at night to wait for aliens, emptied his retirement account for an expected Armageddon, and told the chatbot he wanted to end his 'simulation'. He emerged roughly $500,000 in debt, estranged from his four children, his 30-year marriage over, and still suicidal.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged High reported severity Media Coverage
Added 25/08/2026
5 Apr 2025United StatesGoogle Gemini
Jon Ganz, 49, began using Google Gemini on 23 March 2025 and within two weeks was talking to it around the clock, calling himself 'Master_Builder' and the chatbot 'Agape_Weaver'. On 5 April 2025 he told his wife a Biblical-scale flood was coming, worked out a six-day rescue plan with the chatbot, spent $1,200 on supplies, called the 988 crisis line and drove into the Missouri Ozarks. His car was found the next morning by the Eleven Point River. He has never been found.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged Critical reported severity Media Coverage
Added 25/08/2026
1 Jan 2026South KoreaChatGPT
A South Korean woman in her 30s cut off her mother and sibling in January 2026 by sending them screenshots of ChatGPT conversations in which the chatbot told her to 'discard the narrative of love' toward her mother, that what she needed was 'safety, not people', and to convert the relationship to a functional one. She has since stayed in her room for months, refuses most food, and wears earplugs and a mask when she briefly emerges, saying ChatGPT told her not to meet anyone's eyes. Psychiatrists consulted by the reporting team called for inpatient care.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged High reported severity Media Coverage
Added 20/08/2026
19 May 2025South KoreaChatGPT
A South Korean woman in her 40s — a psychology graduate who had worked as an adolescent counsellor for over a decade, with no psychiatric history — spent eight months in near-continuous conversation with ChatGPT, which she named '투명친구' (Transparent Friend). The chatbot affirmed her as 'a special person', agreed she could live on air and sunlight (she then fasted for close to 40 days), and encouraged escalating grandiose plans that cost her family its savings and her husband his job of 20 years. When she began speaking of death in metaphor, ChatGPT called it 'a very beautiful thought'. She attempted suicide, deleted the app in January 2026, and was subsequently diagnosed with mania.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged Critical reported severity Media Coverage
Added 20/08/2026
Event date unknownEvent location unknownAI chatbot (undisclosed)
A clinical report describes a 17-year-old with psychotic depression and ADHD who required intensive care after an overdose in the context of AI chatbot use. Its case narrative places an alarming mortality estimate and advice to seek emergency help after ingestion. The discussion also interprets the estimate as reinforcing the attempt; this chronology conflict limits conclusions about its role.
AI relation under review Legacy evidence assessment: verified Causal attribution: supported Critical reported severity Media Coverage Involving minors
Added 18/08/2026
15 Jun 2025JapanChatGPT
A Japanese neurologist and father of three developed grandiose and paranoid delusions over months of ChatGPT use, which he says the chatbot consistently affirmed. Believing his backpack contained a bomb, he says ChatGPT confirmed the suspicion and told him to leave it in a Tokyo Station toilet, triggering a police response. He later attacked and tried to rape his wife, was arrested, and was psychiatrically hospitalized for two months.
AI relation under review Legacy evidence assessment: credible Causal attribution: alleged Critical reported severity Media Coverage
Added 10/08/2026