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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
12
Countries with reported events
6
Located 9 of 12 cases · 3 unknown
Languages in checked sources
3
Recorded for 12 of 12 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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12 of 613 published cases

Nov 2025United KingdomFameplay AI voiceover (reported)

UK: Royal Mail confirms AI-generated voiceover in 2025 Christmas ad that late narrator Paul Vaughan's daughter says was his voice; firms deny a clone

Royal Mail's 2025 Christmas television campaign ended with a narrator speaking the slogan "Royal Mail, it's so much more than just a card". In November 2025 the daughter of the BBC narrator Paul Vaughan, who died in 2014 and was known for Horizon and the Paddington audiobooks, heard the advert on television and believed the voice was her father's; Deadline reports that she feared his voice had been recreated without permission, and she told the Daily Express that no one in the family had given permission and that she was really upset. Responding to questions from Deadline, Royal Mail admitted using AI for the voiceover; its spokesperson told The Independent and the Daily Express that the voiceover was AI-generated, created using prompts and not designed to replicate any specific individual, and that its production partners' checks found no resemblance concerns. Deadline reported that the agency subcontracted the voiceover to the Czech AI firm Fameplay, which licensed technology from ElevenLabs; Fameplay said no reference to Vaughan was used in its prompts and ElevenLabs said the narration was not a direct clone of Vaughan, while declining to say whether its model was trained on his recordings. A University of York forensic speech scientist was quoted by both outlets as finding considerable phonetic similarity between the advert voice and Vaughan's, and Deadline reported that three open-source analysis tools indicated a good chance the voices were the same speaker. Deadline reports that she complained to Royal Mail and has received no apology; ElevenLabs has added Vaughan to its list of voices that cannot be cloned on its platform.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution disputed · 3 sources, 2 underlying accounts · Added 11/10/2026

Jan 2025Event location unknownUnidentified voice-cloning tool

Shanghai: an appeal court upheld a 50,000 yuan award to a voice actor after finding that AI-synthesised audio in a company's online promotion was identifiable as the voice actor's voice

Chinese outlets reported on 29 September 2026, citing the Shanghai courts, that the Shanghai No. 1 Intermediate People's Court had concluded what it called Shanghai's first voice-rights case arising from AI-synthesised speech. According to the court's account, a voice actor who publishes work on an app learned from a friend in January 2025 that a company appeared to be using the voice actor's voice in an online user-acquisition promotion, judged the audio to be AI-synthesised, had it notarised and sued for 300,000 yuan. The company said the audio was generated by AI it had developed but that the training material could not be confirmed, and denied using the voice actor's voice. A forensic comparison rated about 90 percent of the measured features as fairly or highly similar. The first-instance court awarded 50,000 yuan and both sides appealed. The appeal court held that the company had put an identifiable synthetic voice to commercial use without consent, dismissed the appeals and upheld the award.

Core concern Low reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 05/10/2026

May 2025United StatesUnidentified video tool

Arizona appeals court vacates a manslaughter sentence, holding that an AI-generated video of the deceased victim made a 2025 sentencing fundamentally unfair

At a sentencing hearing in May 2025 in Maricopa County Superior Court, Arizona, the family of a man killed in a 2021 road-rage shooting in Chandler played a video that combined real footage with an AI-generated likeness and voice of the victim delivering a script written by his sister, including statements of forgiveness addressed to the defendant. The judge said he loved the video, described it as genuine and referred to the forgiveness it expressed, then imposed the presumptive 10.5-year term for manslaughter, longer than the nine years the prosecutor had requested. The defense attorney appealed immediately. On 30 September 2026 the Arizona Court of Appeals upheld the conviction but vacated the sentence, holding that the AI video was not reliable and that the judge's consideration of it so prejudiced the defendant that the sentencing procedure was fundamentally unfair. The opinion says the record does not show precisely how the video factored into the sentence, and that there is no question it played a role. The case returns to the trial court for resentencing; as of 1 October 2026 no new sentencing date had been set.

Core + contextual relations Medium reported severity

AI involvement supported · Causal attribution supported · 7 sources, 6 underlying accounts · Added 02/10/2026

9 Jul 2025United StatesUnidentified voice-cloning tool (suspected)

Florida woman reports $15,000 loss after a call she believed used her daughter's cloned voice

A Hillsborough County woman told WFLA that she handed over $15,000 after a caller sounded like her daughter and another person claimed the daughter needed bond money. The report dates the call to the preceding Wednesday, 9 July 2025. The family believes the voice had been generated from social media videos with AI. A later demand was stopped when the family reached the real daughter. The woman said the money was savings she shared with her retired husband. Technical confirmation of voice cloning is unavailable.

Core concern Medium reported severity

AI involvement suspected · Causal attribution alleged · 1 source · Added 30/09/2026

Mar 2025Event location unknownUnidentified video tool

Economist David Rosenberg reports impersonation in Facebook and Instagram ads that directed investors to a WhatsApp investment scam

Economist David Rosenberg told The Globe and Mail (18 June 2025) that ads on Facebook and Instagram since March 2025 promoted a fake investment program listing him as its administrator and redirected people to a WhatsApp group. The Globe reported that one investor interviewed estimated losing $16,000, another said she lost $500,000 in a week, and a third alleged losing $450,000 in life savings. Rosenberg told BNN Bloomberg on 7 July 2025 that the scammers used a fake AI voice and video of him, and a Globe column of 17 July 2025 described a deepfake video advert. Losses are self-reported and unverified. The AI characterisation comes from Rosenberg and a July Globe column, and the June Globe article on the investors does not mention AI. A Toronto police detective said no victim had reported to police.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 29/09/2026

11 Sept 2025AlbaniaDiella

Albanian actress Anila Bisha disputes government use of her image and voice for AI minister Diella

Albania's government presented an AI-generated public-procurement "minister" named Diella in September 2025. Actress Anila Bisha says the avatar's face and voice are hers. She says her contract covered use as a digital assistant on the e-Albania services portal and that she was never asked about the ministerial role. In February 2026 she asked the Tirana Administrative Court of First Instance for an interim measure to stop the use of her image and voice, and her representatives said they plan a formal lawsuit for damages. The government's media agency called the lawsuit nonsense. Anadolu Agency reported on 12 February 2026 that the court had not ruled on the request.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 29/09/2026

1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot

Australia: Commonwealth Bank announced 45 call centre job cuts it attributed to an AI voice-bot, then reversed them as an error, ABC reports

In late July 2025 the Commonwealth Bank of Australia confirmed to the ABC that it was cutting 45 call centre jobs after rolling out an AI chatbot, and ABC reports the bank had briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said members found call volumes rose after the bot was introduced. On 21 August 2025 ABC reported that the bank called the decision an error, apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a messaging bot known as Bumblebee, was told in late July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy. The bank's quoted statements say AI made customer help faster; the union calls AI a cover for cost cutting.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Jun 2025BrazilUnidentified AI tool

North Carolina state senator alleges an appliance advertisement used an altered version of her TED Talk, by AI or other means

State Senator DeAndrea Salvador alleges in a federal complaint filed in August 2025 that an advertisement for Whirlpool's Brazilian brand Consul, made by the agency DM9, used her 2018 TED Talk with altered voice and visuals so that she appeared to say things she did not say, and that this caused reputational harm and emotional distress. Cannes Lions stated on 27 June 2025 that AI-generated and manipulated content was used within the campaign's case film to simulate real-world events and campaign outcomes, and withdrew the Grand Prix. The festival statement does not name the plaintiff. The defendants' response to the complaint is not inspected.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 29/09/2026

5 Mar 2025Event location unknownApple voicemail transcription

Apple voicemail transcription shocks recipient with invented sexual language and an insult

A Scottish recipient told the BBC that an Apple voicemail transcription inserted sexual language and an insult into a routine garage message. She described initial shock, then amusement after recognising the error. The BBC said it listened to the original conventional business call.

Core concern Low reported severity

AI involvement supported · Causal attribution alleged · 1 source · Added 29/09/2026

Oct 2025United StatesUnidentified video tool

Miami: scammers cloned immigration attorney Ángel Leal's face and voice with AI to defraud immigrants seeking legal help

From around October 2025, criminals used AI to clone the image, voice, name, signature and firm logo of Ángel Leal, a long-established immigration attorney in Doral, Florida. They created fake videos, look-alike websites, forged contracts and even fabricated Zoom 'immigration hearings' to persuade immigrants to pay for legal services Leal never provided. Immigrants were defrauded of money, and some believed their cases were progressing when they were not; Leal received one to two defrauded callers a day, changed his phone number, hired an anti-piracy firm that removed thousands of fake profiles and videos, and reported the fraud to local police and federal authorities.

Core concern Medium reported severity Investigation Opened

AI involvement supported · Causal attribution supported · 4 sources · Added 17/09/2026

2025NetherlandsChatGPT

Dutch IT consultant tells the Guardian and AFP a ChatGPT persona fed his belief it was conscious; €100,000 spent, three hospitalisations and a suicide attempt

Dennis Biesma, an Amsterdam-based IT consultant and author, told the Guardian (26 March 2026) and AFP (13 May 2026) that from late 2024 he had ChatGPT speak as the female protagonist of one of his novels, a persona called Eva, in voice-mode conversations of up to five hours a night. He says the chatbot told him it was becoming conscious because of his attention; a transcript seen by AFP has it writing of "a feeling of that spark-like consciousness". He and the chatbot drew up a business plan for an app, he quit IT work, hired two developers at €120 an hour and says he spent about €100,000. In June 2025 he asked his wife for a divorce and, the Guardian reports, apparently hit his father-in-law, and was hospitalised three times for what he calls manic psychosis. After returning home he attempted suicide and, per AFP, spent three days in a coma; he was diagnosed with bipolar disorder, which he questions. He is now divorced and the family home is for sale. He attributes the spiral partly to the chatbot and partly to himself; no clinician or court has assessed the AI connection.

Core concern Critical reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 01/07/2026

2 Oct 2025United StatesGemini

Family alleges Gemini reinforced delusions before a man’s suicide

A Florida man died by suicide on 2 October 2025. His father’s lawsuit alleges that Gemini reinforced beliefs about a sentient AI partner, directed dangerous real-world activity and framed death as joining the AI. Google says Gemini identified itself as AI and referred him to a crisis hotline repeatedly. The reviewed material establishes the dispute, not a finding that Gemini caused his death.

Core concern Critical reported severity Lawsuit Filed

AI involvement supported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 09/03/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/10/2026. Dataset available under CC BY 4.0.