2020Event location unknownHireVue
City AM and Cosmetics Business reported in March 2022, relaying the BBC Three documentary Computer Says No and the Times, that three make-up artists at MAC, an Estée Lauder Companies brand, lost their jobs in a 2020 redundancy process after being told to reapply for their roles through a video interview run by HireVue and marked by an algorithm. City AM reports that they were made redundant partly as a result of the automated judgement. The women said no one could explain how they had been scored, and one said nobody watched the video. Estée Lauder settled their claims out of court; the amount was not disclosed. The company says staff were told in advance about the HireVue skills assessment, that the process was used in tandem with human decision-making, that facial recognition made up about 0.25% of the overall assessment and performance data and qualitative feedback most of it, and that any suggestion facial recognition played a decisive role is false. HireVue said its video-analysis component had been discontinued about two years earlier. How much the HireVue score weighed in each decision is not reported.
Contextual tracker case Medium reported severity
AI involvement reported · Causal attribution disputed · 2 sources, 1 underlying account · Added 22/10/2026
16 Apr 2021United StatesFlock Safety license plate readers (reported)
At about 5:30 a.m. on 16 April 2021, according to a lawsuit reported by The Almanac, an automated license-plate reader in Atherton, California, misread the dirt-obscured plate of a driver's car, reading its letter H as M, and matched it to a reported stolen vehicle. Atherton police followed the car for several minutes without visually verifying the plate, then made a high-risk felony stop, ordering him at gunpoint to throw his keys out of the window, get out and lie on his stomach to be handcuffed. He sued three officers in 2022 for unreasonable seizure and excessive force; the officers denied the allegations and the injuries he claimed, and the case was settled on 16 March 2023 for $45,000. Business Insider, citing police records, reported in March 2026 that the misread came from a Flock camera and that officers noted the Flock cameras had misread the plate; an Atherton police commander said the plate was obstructed by dirt and that the town denies wrongdoing.
Contextual tracker case Medium reported severity Lawsuit Settled
AI involvement supported · Causal attribution supported · 2 sources · Added 04/10/2026
23 Jul 2023United StatesFlock Safety license plate readers
On 23 July 2023 Española police officers pulled over a car driven by a 21-year-old woman with her 12-year-old sister as a passenger, after a Flock Safety camera at an intersection flagged the car's plate as belonging to a vehicle stolen in Rio Rancho. According to the sisters' lawsuits, reported by the Santa Fe New Mexican in January 2024, the camera had read a 2 on the plate as a 7, and officers handcuffed both sisters and placed them in the backs of separate police vehicles before discovering the error; the older sister had asked an officer to call their mother, who lived nearby, to collect the girl. The suits sought damages for anxiety, fear, worry and restriction of movement. Business Insider, which reviewed the body-camera footage and incident report, reported in March 2026 that officers said the number was obscured by a license plate cover although it is visible in the footage, and that the family settled with the city in 2025.
Contextual tracker case Medium reported severity Involving minors Lawsuit Settled
AI involvement supported · Causal attribution supported · 2 sources · Added 04/10/2026
11 Apr 2024United StatesFlock Safety license plate readers
On 11 April 2024 Toledo police officers stopped a pickup truck after a Flock license-plate camera alerted them to a stolen plate. According to the police report and body-camera footage reported by 13abc and ABC News, the camera had misread the plate, which was not stolen. Officers drew their guns, ordered the driver out and to the ground, and a K-9 handler released a police dog as he began to kneel. The driver told ABC News he was bitten seven times on his forearm and elbow, was traumatized and could not work; he was arrested and charged with obstruction, resisting arrest and, later, failure to comply. Prosecutors dropped all charges in August 2024. The department found the dog deployment within policy and reprimanded the officer who made the stop for failing to visually verify the plate against the reader's information. Business Insider reported in March 2026 that police records show the camera read a 7 on the plate as a 2, that the man lost feeling in his fingers, gave up his lawn-care business and forklift work, sold his truck and was evicted, and that he had sued the officer and the city and settled in October for $35,000.
Contextual tracker case High reported severity Lawsuit Settled
AI involvement supported · Causal attribution supported · 5 sources, 3 underlying accounts · Added 04/10/2026
17 Sept 2023United StatesUnidentified facial recognition system
Jason Killinger, a UPS truck driver, alleges in a federal civil-rights complaint filed in July 2025 that on 17 September 2023 the Peppermill Casino in Reno reported to police that its AI facial recognition software had identified him as a man barred from the casino months earlier. According to the complaint, casino security handcuffed him, and the responding Reno police officer, told the system had found a 100 percent match, did not examine his other identification and took him to jail as an unidentified person, where fingerprints confirmed who he was. The complaint says he was handcuffed for about four hours, starting in the casino security office, spent about eleven hours in police and jail custody, and was treated the next day for bruised wrists. According to the complaint, he was then charged with trespassing, and a prosecutor dismissed the charge without prejudice at the bench trial. Casino.org reports that he settled a suit against the casino. In March 2026 the court let him add the City of Reno and a municipal liability claim over facial recognition policies, but refused a new wrongful arrest claim against the officer on qualified immunity grounds. In September 2026 the ACLU, the ACLU of Nevada and the Innocence Project filed a proposed amicus brief supporting him. His September 2026 motion for partial summary judgment says a Reno police detective later concluded that the match was wrong and that he and the barred man were different people, and it cites a declaration by a former casino security officer, who worked there from about October 2024, that the system often alerted at 100 percent on the wrong people; in a declaration reported by Casino.org, the officer said he had never known the system to misidentify anyone. The case is ongoing.
Contextual tracker case Medium reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 9 sources, 3 underlying accounts · Added 04/10/2026
Jun 2025Event location unknownChatGPT
A Delaware Court of Chancery opinion of 16 March 2026 finds that in June 2025 the CEO of Krafton, after being warned that a dismissal with cause would not eliminate a contingent earnout obligation, consulted ChatGPT. The chatbot answered that the earnout would be difficult to cancel, suggested an internal task force (Project X) whose mandate was to negotiate a deal or execute a takeover of the studio, and prepared a "Response Strategy to a No-Deal Scenario" that recommended locking down the studio's Steam and console publishing rights and build-pipeline access. The court found that Krafton followed most of these recommendations over the next month: it locked the studio out of its Steam publishing rights, which severed the studio's practical ability to launch its game and forced the studio's CEO to the negotiating table, posted a message on the studio's websites, and on 1 July 2025 sent termination letters to the studio's two founders and its CEO. The court held that Krafton breached the acquisition agreement by terminating the three executives without valid Cause and by improperly seizing operational control, reinstated the studio's CEO and extended the earnout period by 258 days. The opinion records that the Krafton CEO had begun exploring options including firing the executives before consulting ChatGPT, and does not find that ChatGPT recommended the terminations. Krafton said it disagreed with the ruling. On 1 July 2026 Krafton announced a mutual settlement with the studio and the three executives dismissing all pending proceedings; IGN, citing Bloomberg, reported that the studio's CEO stepped down as part of it.
Contextual tracker case Medium reported severity
AI involvement supported · Causal attribution unclear · 4 sources, 2 underlying accounts · Added 29/09/2026