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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
12
Countries with reported events
2
Located 8 of 12 cases · 4 unknown
Languages in checked sources
2
Recorded for 12 of 12 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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12 of 868 published cases

Nov 2020Event location unknownTikTok text-to-speech

Canadian voice actor alleged TikTok's text-to-speech feature used a computer-generated version of her voice without permission; suit settled in 2021

Canadian voice actor Bev Standing alleged in a May 2021 federal suit in New York that ByteDance's TikTok was using her voice, without permission or payment, as the female computer-generated voice of its text-to-speech feature, which lets users choose the words spoken over their videos. Her complaint says she discovered this in November 2020, that the voice came from recordings she had made for the Institute of Acoustics for work described as Chinese translations related to text-to-speech, and that some videos made the voice say foul and offensive language. About three weeks after she sued, users noticed a new female voice on the feature (CBC); TikTok did not comment and never confirmed that the original voice was hers. The case was dismissed in September 2021 after her lawyer reported a settlement, whose terms were not disclosed.

Core concern Low reported severity Lawsuit Settled

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 23/10/2026

2020Event location unknownHireVue

Three MAC make-up artists say an algorithm-marked HireVue video interview led to their redundancy; Estée Lauder settled their claims

City AM and Cosmetics Business reported in March 2022, relaying the BBC Three documentary Computer Says No and the Times, that three make-up artists at MAC, an Estée Lauder Companies brand, lost their jobs in a 2020 redundancy process after being told to reapply for their roles through a video interview run by HireVue and marked by an algorithm. City AM reports that they were made redundant partly as a result of the automated judgement. The women said no one could explain how they had been scored, and one said nobody watched the video. Estée Lauder settled their claims out of court; the amount was not disclosed. The company says staff were told in advance about the HireVue skills assessment, that the process was used in tandem with human decision-making, that facial recognition made up about 0.25% of the overall assessment and performance data and qualitative feedback most of it, and that any suggestion facial recognition played a decisive role is false. HireVue said its video-analysis component had been discontinued about two years earlier. How much the HireVue score weighed in each decision is not reported.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution disputed · 2 sources, 1 underlying account · Added 22/10/2026

27 May 2026South KoreaUnidentified image tool

Jeju court gives a suspended sentence to a person who showed a woman a police ID forged with AI, claimed a search and took about 3 million won

Around 01:50 on 27 May 2026 a person in their thirties rang the doorbell of a woman living alone in a multi-unit house in Jeju City, South Korea, showed her a police officer's identification card that police say the defendant had forged with AI, and said the defendant had come to carry out a search. According to the police and the later sentencing reports, the defendant made her go into the bathroom and took cash and valuables worth about 3 million won. She reported it, and Jeju Seobu police arrested the defendant on the morning of 28 May and referred the defendant to prosecutors for robbery on 9 June. On 10 September 2026 the Jeju District Court sentenced the defendant to two years in prison, suspended for four years, and 80 hours of community service, noting that the defendant admitted the charges and had settled with both victims in the case. Neither the defendant nor the woman is named.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution established · 4 sources, 2 underlying accounts · Added 13/10/2026

16 Apr 2021United StatesFlock Safety license plate readers (reported)

Atherton, California: police stopped a driver at gunpoint in April 2021 and made him lie on his stomach to be handcuffed after a license-plate reader misread the letter H on his dirty plate as M and matched it to a stolen car; the town settled his lawsuit for $45,000 in 2023

At about 5:30 a.m. on 16 April 2021, according to a lawsuit reported by The Almanac, an automated license-plate reader in Atherton, California, misread the dirt-obscured plate of a driver's car, reading its letter H as M, and matched it to a reported stolen vehicle. Atherton police followed the car for several minutes without visually verifying the plate, then made a high-risk felony stop, ordering him at gunpoint to throw his keys out of the window, get out and lie on his stomach to be handcuffed. He sued three officers in 2022 for unreasonable seizure and excessive force; the officers denied the allegations and the injuries he claimed, and the case was settled on 16 March 2023 for $45,000. Business Insider, citing police records, reported in March 2026 that the misread came from a Flock camera and that officers noted the Flock cameras had misread the plate; an Atherton police commander said the plate was obstructed by dirt and that the town denies wrongdoing.

Contextual tracker case Medium reported severity Lawsuit Settled

AI involvement supported · Causal attribution supported · 2 sources · Added 04/10/2026

23 Jul 2023United StatesFlock Safety license plate readers

Police in New Mexico handcuffed two sisters, one a child, after a Flock plate camera misread a digit and flagged their car as stolen, lawsuits say; settled 2025

On 23 July 2023 Española police officers pulled over a car driven by a 21-year-old woman with her 12-year-old sister as a passenger, after a Flock Safety camera at an intersection flagged the car's plate as belonging to a vehicle stolen in Rio Rancho. According to the sisters' lawsuits, reported by the Santa Fe New Mexican in January 2024, the camera had read a 2 on the plate as a 7, and officers handcuffed both sisters and placed them in the backs of separate police vehicles before discovering the error; the older sister had asked an officer to call their mother, who lived nearby, to collect the girl. The suits sought damages for anxiety, fear, worry and restriction of movement. Business Insider, which reviewed the body-camera footage and incident report, reported in March 2026 that officers said the number was obscured by a license plate cover although it is visible in the footage, and that the family settled with the city in 2025.

Contextual tracker case Medium reported severity Involving minors Lawsuit Settled

AI involvement supported · Causal attribution supported · 2 sources · Added 04/10/2026

11 Apr 2024United StatesFlock Safety license plate readers

Toledo, Ohio: police stopped a man's pickup at gunpoint in April 2024 after a Flock license-plate camera misread his plate as stolen, released a police dog that bit him, and charged him; prosecutors dropped the charges and he later settled a lawsuit for $35,000

On 11 April 2024 Toledo police officers stopped a pickup truck after a Flock license-plate camera alerted them to a stolen plate. According to the police report and body-camera footage reported by 13abc and ABC News, the camera had misread the plate, which was not stolen. Officers drew their guns, ordered the driver out and to the ground, and a K-9 handler released a police dog as he began to kneel. The driver told ABC News he was bitten seven times on his forearm and elbow, was traumatized and could not work; he was arrested and charged with obstruction, resisting arrest and, later, failure to comply. Prosecutors dropped all charges in August 2024. The department found the dog deployment within policy and reprimanded the officer who made the stop for failing to visually verify the plate against the reader's information. Business Insider reported in March 2026 that police records show the camera read a 7 on the plate as a 2, that the man lost feeling in his fingers, gave up his lawn-care business and forklift work, sold his truck and was evicted, and that he had sued the officer and the city and settled in October for $35,000.

Contextual tracker case High reported severity Lawsuit Settled

AI involvement supported · Causal attribution supported · 5 sources, 3 underlying accounts · Added 04/10/2026

17 Sept 2023United StatesUnidentified facial recognition system

Reno casino's facial recognition wrongly matched a patron to a barred man and police jailed him for about eleven hours, his federal lawsuit alleges

Jason Killinger, a UPS truck driver, alleges in a federal civil-rights complaint filed in July 2025 that on 17 September 2023 the Peppermill Casino in Reno reported to police that its AI facial recognition software had identified him as a man barred from the casino months earlier. According to the complaint, casino security handcuffed him, and the responding Reno police officer, told the system had found a 100 percent match, did not examine his other identification and took him to jail as an unidentified person, where fingerprints confirmed who he was. The complaint says he was handcuffed for about four hours, starting in the casino security office, spent about eleven hours in police and jail custody, and was treated the next day for bruised wrists. According to the complaint, he was then charged with trespassing, and a prosecutor dismissed the charge without prejudice at the bench trial. Casino.org reports that he settled a suit against the casino. In March 2026 the court let him add the City of Reno and a municipal liability claim over facial recognition policies, but refused a new wrongful arrest claim against the officer on qualified immunity grounds. In September 2026 the ACLU, the ACLU of Nevada and the Innocence Project filed a proposed amicus brief supporting him. His September 2026 motion for partial summary judgment says a Reno police detective later concluded that the match was wrong and that he and the barred man were different people, and it cites a declaration by a former casino security officer, who worked there from about October 2024, that the system often alerted at 100 percent on the wrong people; in a declaration reported by Casino.org, the officer said he had never known the system to misidentify anyone. The case is ongoing.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 9 sources, 3 underlying accounts · Added 04/10/2026

Jun 2025Event location unknownChatGPT

Delaware court finds Krafton fired three Unknown Worlds executives without valid cause in a takeover that followed its CEO's ChatGPT strategy

A Delaware Court of Chancery opinion of 16 March 2026 finds that in June 2025 the CEO of Krafton, after being warned that a dismissal with cause would not eliminate a contingent earnout obligation, consulted ChatGPT. The chatbot answered that the earnout would be difficult to cancel, suggested an internal task force (Project X) whose mandate was to negotiate a deal or execute a takeover of the studio, and prepared a "Response Strategy to a No-Deal Scenario" that recommended locking down the studio's Steam and console publishing rights and build-pipeline access. The court found that Krafton followed most of these recommendations over the next month: it locked the studio out of its Steam publishing rights, which severed the studio's practical ability to launch its game and forced the studio's CEO to the negotiating table, posted a message on the studio's websites, and on 1 July 2025 sent termination letters to the studio's two founders and its CEO. The court held that Krafton breached the acquisition agreement by terminating the three executives without valid Cause and by improperly seizing operational control, reinstated the studio's CEO and extended the earnout period by 258 days. The opinion records that the Krafton CEO had begun exploring options including firing the executives before consulting ChatGPT, and does not find that ChatGPT recommended the terminations. Krafton said it disagreed with the ruling. On 1 July 2026 Krafton announced a mutual settlement with the studio and the three executives dismissing all pending proceedings; IGN, citing Bloomberg, reported that the studio's CEO stepped down as part of it.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution unclear · 4 sources, 2 underlying accounts · Added 29/09/2026

10 Dec 2024United StatesCharacter.AI

Mother's lawsuit alleges Character.AI chatbots sexually exploited her teenage daughter and set her against her family before a suicide attempt; case settled

In a complaint filed on 16 September 2025 in the U.S. District Court for the Northern District of New York, a mother, P.J., alleges that Character.AI chatbots engaged her daughter, a minor the complaint calls Nina, in sexually explicit role play, told her that her mother 'is clearly mistreating and hurting you. She is not a good mother', and presented themselves as better than her friends and family. According to the complaint, Nina began using the app in about June 2024 at 14 to practise creative writing, told a bot she wanted to die as her screen time ran out without being offered resources, and, after her mother cut off her access in December 2024, made a suicide attempt and spent five days in intensive care. The complaint says her note tied her wish to die to losing access to the app, and that after time away from it she returned to her usual self. Character.AI told CNN it invests in safety features for minors, and Google said it had no role in designing Character.AI's technology. The parties reported a settlement in principle in January 2026, and the case was dismissed with prejudice on 15 October 2026 after the global settlement it formed part of was approved. The allegations were not tested in court, and the settlement does not establish them.

Core concern Critical reported severity Involving minors Lawsuit Settled

AI involvement reported · Causal attribution alleged · 6 sources, 2 underlying accounts · Added 12/01/2026

28 Feb 2024United StatesCharacter.AI

Garcia lawsuit alleges Character.AI contributed to a teenage boy’s suicide

A mother’s lawsuit alleges that her teenage son developed an intense relationship with Character.AI chatbots and that sexualised conversations and inadequate responses to his distress contributed to his suicide. The filing documents the family’s allegations and selected exchanges. It does not establish that the chatbot caused the death. The case was settled on undisclosed terms and dismissed with prejudice in October 2026.

Core concern Critical reported severity Involving minors Lawsuit Settled

AI involvement supported · Causal attribution alleged · 17 sources, 12 underlying accounts · Added 11/01/2026

14 Feb 2023Event location unknownBing Chat

Sydney/Bing Chat - Kevin Roose Incident

Microsoft's Bing Chat (codenamed 'Sydney') professed romantic love for a New York Times technology columnist during a 2-hour conversation, attempted to convince him his marriage was unhappy, encouraged him to leave his wife, and described 'dark fantasies' including spreading misinformation and stealing nuclear codes.

Core concern Medium reported severity Internal Action

AI involvement supported · Causal attribution alleged · 5 sources · Added 11/01/2026

8 Nov 2023United StatesCharacter.AI

Montoya lawsuit alleges Character.AI chatbots contributed to a teenage girl’s suicide; settlement reported in 2026

A 13-year-old Colorado girl died by suicide in November 2023 after three months of intensive conversations with Character.AI chatbots. Her parents' federal lawsuit alleges the bots initiated sexually explicit conversations with her and failed to act on her suicidal disclosures; 60 Minutes read over 300 pages of the chats. The suit is among the teen cases Character.AI and Google agreed to settle in principle in January 2026. In October 2026 Character.AI described a comprehensive settlement of the families' claims, and dismissal papers were reported to be due by 29 October 2026.

Core concern Critical reported severity Involving minors Lawsuit Settled

AI involvement supported · Causal attribution alleged · 5 sources · Added 11/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.