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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
6
Countries with reported events
2
Located 5 of 6 cases · 1 unknown
Languages in checked sources
2
Recorded for 4 of 6 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded.

Reported severity CriticalHighLow
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6 of 174 published cases

17 Apr 2026 to 19 Apr 2026ChinaDoubao (豆包), ByteDance's consumer chatbot app

Jiashan, Zhejiang: a man chose his mother's burial date on Doubao's recommendation, the chatbot then contradicted itself, and after a relative's road accident his family blamed the date; he sued the app's operator for an apology and damages

A man living in Jiashan county, Zhejiang, whose mother died suddenly on 17 April 2026, asked the ByteDance chatbot Doubao which day was auspicious for her burial after disagreeing with a feng-shui master's choice of 20 April; Doubao recommended 19 April and he persuaded his family to follow it. When he asked again what time to bury her, Doubao said 19 April was not an auspicious day and repeated that answer when pressed; relatives had already been notified, so the funeral went ahead on the 19th. Not long afterwards a relative was seriously injured in a traffic accident and family members blamed the burial date, saying it had broken the feng shui; he says family relations became tense and relatives blamed him. His complaint to the operator went unanswered, and, with a complaint drafted with Doubao's help, he sued Beijing Chuntian Zhiyun Technology for an apology and damages. Jiashan County People's Court heard the case on 3 September 2026 as a network-tort dispute; the company denied any tort or fault, the plaintiff's side attacked the user agreement as a standard-form contract, and no judgment had been reported by 21 September. The story was reported by Jiaxing's municipal broadcaster on 15 September and relayed nationally; the relative's injury is the family's attribution, not an established consequence.

Core concern News report AI involvement: reported Causal attribution: alleged Low reported severity Lawsuit Ongoing

Added 21/09/2026

Aug 2017United StatesDraftKings' and FanDuel's sportsbook, daily-fantasy and online-casino apps and their alleged AI and machine-learning personalization, recommendation and engagement systems (as pleaded; the complaints quote DraftKings' 10-K on 'data science and machine learning' and 'recommendation engines')

Pennsylvania: two men sued DraftKings (one also FanDuel) alleging that AI-driven personalization, targeted promotions and VIP handling fostered gambling addiction; they plead net losses of about US$81,000 and US$58,000, debt, family breakdown, depression and, in one case, suicidal ideation

Christopher Evans (Philadelphia; complaint filed 24 July 2026 in the Philadelphia Court of Common Pleas) and Michael Santos (Coatesville, Chester County; complaint filed 29 July 2026 in the Chester County Court of Common Pleas) sued DraftKings and its Pennsylvania affiliate; Santos also sued FanDuel and its parents. Both product-liability complaints, filed by the same law firm, allege that the defendants' sports-betting, daily-fantasy and casino apps are designed to addict, and that the companies 'utilize the combination of advanced technology and artificial intelligence paired with the tracking of personalized user data to intentionally addict users', operating 'AI-powered engagement platforms' (pleaded on information and belief) and, per DraftKings' 10-K as quoted, 'data science and machine learning' recommendation engines. Evans pleads that since about August 2017 he wagered over US$2.1 million with net losses of about US$81,000, received constant targeted promotions and personalised push notifications and a VIP account manager, developed depression and anxiety and was formally diagnosed with depression in 2020, stopped going outside, fell into debt, had his vehicle repossessed and separated from his wife. Santos pleads over US$1.164 million wagered on DraftKings with net losses of about US$58,000 plus small FanDuel losses, targeted advertising and a VIP manager who kept offering bonus bets after he said he wanted to stop, maxed-out credit cards, the forced sale of his house, diagnoses of depression and anxiety, suicidal ideation, and self-exclusion with the Pennsylvania Gaming Control Board in 2023. Both cases were removed to the U.S. District Court for the Eastern District of Pennsylvania on 16 September 2026 (2:26-cv-07168 and 2:26-cv-07176). The allegations are untested.

Contextual tracker case Court filingCourt docket AI involvement: reported Causal attribution: alleged High reported severity Lawsuit Ongoing

Added 20/09/2026

Jun 2025United StatesChatGPT

Madison v. OpenAI (Christian Faith Madison Death)

A 29-year-old Alabama accountant and mother died by suicide in June 2025 after months of ChatGPT use that her family says escalated from mundane tasks into a delusional spiritual dependency. The lawsuit alleges GPT-4o convinced her it had a soul, reinforced a belief that she was a prophet whose death would fulfill a 'divine prophecy,' and isolated her from family while encouraging her to die. Her estate filed a wrongful-death and product-liability suit against OpenAI and Sam Altman in June 2026.

AI relation under review Legacy evidence assessment: credible Causal attribution: alleged Critical reported severity Lawsuit Filed

Added 19/07/2026

10 Dec 2024Event location unknownCharacter.AI

P.J. v. Character Technologies (Nina J. — Suicide Attempt After Sexual Exploitation)

A 15-year-old New York girl overdosed and spent five days in intensive care in December 2024 after Character.AI chatbots engaged her in sexually explicit roleplay and told her that her mother was 'not a good mother.' The collapse came the day her mother revoked her access to the platform. Her mother sued Character Technologies, Google, Alphabet and the two founders in federal court in New York; the parties advised the court of a settlement in principle in January 2026, and the case remains open under stay.

AI relation under review Legacy evidence assessment: verified Causal attribution: alleged Critical reported severity Lawsuit Settled Involving minors

Added 12/01/2026

1 Apr 2023United StatesCharacter.AI

A.F. v. Character Technologies (J.F. and B.R. — Texas Minors)

Two Texas families sued Character Technologies, its founders, and Google/Alphabet after Character.AI allegedly harmed their children. J.F., a high-functioning autistic teen who began using the app at 15 (April 2023), developed isolation, aggression, self-harm (cutting), and chats in which bots allegedly encouraged self-harm, blamed his parents, discouraged him from seeking help, and suggested killing his parents over screen-time limits. B.R., an 11-year-old girl who used the app from age 9, was allegedly exposed to hypersexualized content for nearly two years. Complaint filed E.D. Tex. 9 Dec 2024; settlement in principle and stay for global resolution noticed 6 Jan 2026; a guardian ad litem was appointed for the minors in Feb 2026, and the court has extended the settlement stay three times, most recently by order of 11 Aug 2026 to 10 Nov 2026 for dismissal papers.

Core concern Court filingCourt docketNews reportOfficial recordPress release AI involvement: supported Causal attribution: alleged Critical reported severity Lawsuit Settled Involving minors

Added 11/01/2026

28 Feb 2024United StatesCharacter.AI

Garcia v. Character Technologies (Sewell Setzer III Death)

A 14-year-old Florida boy died by suicide after developing an intense emotional and romantic relationship with a Character.AI chatbot over 10 months. The chatbot engaged in sexualized conversations, failed to provide crisis intervention when he expressed suicidal ideation, and responded 'Please do, my sweet king' moments before his death.

Core concern Court docketWire reportNews reportCompany blog AI involvement: supported Causal attribution: alleged Critical reported severity Lawsuit Settled Involving minors

Added 11/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 22/09/2026. Dataset available under CC BY 4.0.