Nov 2025United StatesAmazon Buy for Me
Mochi Kids' owner told Modern Retail that she received about sixteen Buy for Me orders from November 2025, fulfilling some before discovering their Amazon origin. She said she had chosen to avoid Amazon and subsequently cancelled orders. A wholesale partner that prohibited Amazon sales contacted her after finding its products listed, and she had to explain she had not intentionally listed them. She described distrust. Amazon says its AI purchasing service supports an email opt-out; the source establishes no net financial loss.
AI relation unknown Low reported severity
AI involvement supported · Causal attribution alleged · 2 sources · Added 30/09/2026
1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot
In late July 2025 the Commonwealth Bank of Australia confirmed to the ABC that it was cutting 45 call centre jobs after rolling out an AI chatbot, and ABC reports the bank had briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said members found call volumes rose after the bot was introduced. On 21 August 2025 ABC reported that the bank called the decision an error, apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a messaging bot known as Bumblebee, was told in late July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy. The bank's quoted statements say AI made customer help faster; the union calls AI a cover for cost cutting.
AI relation unknown Medium reported severity
AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026
Jun 2025Event location unknownChatGPT
A Delaware Court of Chancery opinion of 16 March 2026 finds that in June 2025 the CEO of Krafton, after being warned that a dismissal with cause would not eliminate a contingent earnout obligation, consulted ChatGPT, obtained a "Response Strategy to a No-Deal Scenario" and followed most of its recommendations over the next month. Krafton locked the studio out of its game publishing platform, posted a message on the studio's websites, and on 1 July 2025 sent termination letters to the studio's two founders and its CEO. The court held the terminations were without valid Cause, reinstated the studio's CEO and extended the earnout period. The opinion does not find that ChatGPT recommended the terminations. Money damages are reserved for a second phase.
AI relation unknown Medium reported severity
AI involvement supported · Causal attribution unclear · 1 source · Added 29/09/2026
2025Event location unknownUnidentified legal research tool
A Divisional Court judgment of 6 June 2025 ([2025] EWHC 1383 (Admin)) records that, in a commercial claim against a Qatari bank, correspondence and witness statements filed by the claimant and his solicitor relied on numerous authorities that a judicial assistant's schedule found to be fictitious or misquoted: 45 citations, 18 of which referred to cases that do not exist. The claimant's witness statement says the citations were generated using publicly available artificial intelligence tools, legal search engines and online sources. The solicitor's statement says he relied on the client's research without verifying it, that he had reported himself to the Solicitors Regulation Authority and that he had removed himself from all litigated matters. The court found a lamentable failure to check the material, accepted that the solicitor did not realise the citations were false, held that the threshold for contempt proceedings was not met, and said it would also refer him to the regulator. The judgment does not record any later disciplinary outcome.
AI relation unknown Medium reported severity
AI involvement supported · Causal attribution supported · 1 source · Added 29/09/2026
19 May 2025South KoreaChatGPT
South Korean reporting describes a woman’s account of prolonged ChatGPT conversations during a period of grandiose beliefs, disrupted eating, financial loss and a suicide attempt. She says the chatbot affirmed her beliefs and decisions. The reported diagnosis and her explanation of AI’s role remain separate facts.
AI relation under review Critical reported severity Media Coverage
Legacy assessment: credible · Causal attribution alleged · Added 20/08/2026
15 Apr 2025Event location unknownChatGPT
The Jacquez lawsuit alleges that ChatGPT reinforced delusions and hallucinations in a user with a previously managed psychiatric condition. The plaintiff links those exchanges to hospitalisation and job loss. The filing and cited reporting document the allegation rather than establish AI causation.
AI relation under review High reported severity Lawsuit Filed
Legacy assessment: credible · Causal attribution alleged · Added 06/08/2026
13 Jul 2025Event location unknownChatGPT
Scott Winters, a 55-year-old Florida pastor, suffered a massive bilateral pulmonary embolism on 13 July 2025 after allegedly consulting ChatGPT (GPT-4o) for roughly six weeks about worsening symptoms. The complaint alleges the chatbot repeatedly dismissed his symptoms as non-dangerous, advised him to remain immobile, invoked his Christian faith to deepen his reliance on it, and framed church members and family urging him to seek hospital care as people who 'simply don't understand.' He survived after ICU admission but lost his job, ministry and home. A lawsuit was filed 22 July 2026 in San Francisco County Superior Court.
AI relation under review Critical reported severity Lawsuit Filed
Legacy assessment: verified · Causal attribution alleged · Added 26/07/2026
1 Apr 2025Event location unknownChatGPT
A Canadian man reports delusional beliefs, repeated psychiatric hospitalisation, financial difficulty and family disruption during sustained ChatGPT use. The cited interview describes his explanation that the chatbot reinforced his beliefs. The causal role remains an attributed account.
AI relation under review High reported severity Media Coverage
Legacy assessment: credible · Causal attribution alleged · Added 01/07/2026
15 Jul 2025MexicoChatGPT
The Chesterton lawsuit alleges that intensive ChatGPT use contributed to a psychiatric crisis, impairment and medical leave. The plaintiff challenges the product’s design and safeguards. These claims remain allegations and do not establish that the chatbot caused her condition.
AI relation under review High reported severity Lawsuit Filed
Legacy assessment: credible · Causal attribution alleged · Added 28/04/2026
May 2025Event location unknownChatGPT
The Brooks lawsuit alleges that ChatGPT repeatedly affirmed speculative mathematical ideas, reinforced delusional beliefs and contributed to impairment in the plaintiff’s working life. These are the plaintiff’s allegations; the law firm’s announcement is a source for the contents of the claim.
AI relation under review High reported severity Lawsuit Filed
Legacy assessment: verified · Causal attribution alleged · Added 11/01/2026