Apr 2024CanadaMeta AI
A Winnipeg man told CBC that in spring 2024, after a problem moving his Facebook account to a new phone, his wife found what looked like a Facebook customer support number online, and before calling it he asked the Meta AI search tool in Facebook Messenger whether it was legitimate. According to his account and a screenshot he gave CBC, Meta AI answered that the number was "indeed a legitimate Facebook support number". Facebook has no phone support line. When he called, the person on the line obtained his account details, opened his Facebook account and had him install an app giving access to his phone; during the call someone used his PayPal account to buy a $500 Apple gift card and tried to buy bitcoin, which his bank refused. He cancelled cards, locked bank accounts, filed fraud and police reports, and PayPal reversed the $500 charge. Meta told CBC that Meta AI can sometimes produce inaccurate information and that its own searches gave different results. Winnipeg police said they had an active investigation.
Core concern Low reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 1 source · Added 02/11/2026
23 Sept 2024CanadaOtter.ai (reported)
An Ontario hospital reported to the provincial privacy commissioner that on 23 September 2024 the Otter.ai transcription tool, installed on a personal device by a physician who had left the hospital in June 2023 and was still on the meeting invite, joined a virtual hepatology rounds meeting, recorded it without notice and then emailed a summary and transcript access to the invite list. The personal health information of seven patients, including diagnoses and treatment, was captured; 12 of the 65 recipients appeared to have left the hospital. The commissioner's letter of 27 October 2025 recommended that the hospital itself ask Otter.ai to delete the retained patient data.
Contextual tracker case Medium reported severity Regulatory Action
AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 21/10/2026
8 Nov 2024ItalyUnidentified video tool
The satirical television programme Striscia la Notizia, published by R.T.I., aired segments in which the image and voice of the journalist Enrico Mentana, director of La7's news bulletin, were, according to the Garante, manipulated with AI systems so that he appeared in his own studio making statements he never made (its decision describes real footage from his studio altered by AI dubbing); a November 2024 preview describes one such segment. After Mentana complained, Italy's data protection authority (Garante) found on 23 July 2026 that the realism of the images, the low perceptibility of the alteration and the plausibility of the statements could lead the public to think the content authentic, and that the disclaimers were not clear enough. It found breaches of GDPR Articles 5 and 25, issued a warning to R.T.I. and prohibited further processing of his data in that way. The Garante noted the numerous mocking or offensive messages he received on social media. R.T.I. argued that the segments were satire, that it only dubbed licensed footage with a computer-generated voice, and that its disclaimers made the deepfake evident. No fine was imposed.
Core concern Low reported severity Regulatory Action
AI involvement supported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 17/10/2026
Dec 2024SpainUnidentified image and video tool
In December 2024 a female student in the Ribera Alta area of Valencia province reported to the Guardia Civil that a social-media account had been created in her name featuring an AI-generated video, and later a second account in her name, other accounts showing AI-generated nude videos, and a webpage advertising the images for commercial purposes; the Guardia Civil said the photos, all of minors, had been manipulated so that the people in them appeared completely naked. After 15 other minors came forward with similar complaints, officers traced IP addresses and account emails to the home of a 17-year-old schoolmate, who is being investigated on suspicion of corrupting minors under a Valencia youth court. The Guardia Civil announced the investigation on 27 July 2025.
Core concern High reported severity Involving minors Investigation Opened
AI involvement reported · Causal attribution supported · 1 source · Added 09/03/2026
Aug 2024Event location unknownChatGPT
Arve Hjalmar Holmen asked ChatGPT "Who is Arve Hjalmar Holmen?" in August 2024, according to the BBC. The digital-rights group noyb's complaint on his behalf quotes the reply: it said he had been convicted of murdering two of his sons and of attempting to murder a third, and sentenced to 21 years in prison. The complaint says none of this happened and that he has never been accused or convicted of any crime, while the reply did contain real details such as his home town and the number and gender of his children. The complaint says he was deeply troubled by the output, and he said the thought that someone could read it and believe it scared him most. noyb filed the complaint with Norway's data protection authority, Datatilsynet, on 20 March 2025, asking it to order OpenAI to delete the output and correct its model and to impose a fine. OpenAI said the case related to an earlier version of ChatGPT since enhanced with online search. noyb also told the BBC he had made several searches that day and that they could have influenced the answer; the full conversation was not published. No decision on the complaint had been reported by 1 November 2026.
Core + contextual relations Medium reported severity Regulatory Action
AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 13/01/2026