Skip to main content

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
39
Countries with reported events
11
Located 20 of 39 cases · 19 unknown
Languages in checked sources
10
Recorded for 39 of 39 cases

2 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity CriticalHighMediumLow
More filters: AI relation, use, setting, sources and responses
Clear filters

39 of 1101 published cases · page 1 of 2

Apr 2024CanadaMeta AI

Winnipeg man says Meta AI told him a fake Facebook support number was legitimate, and scammers he then called took over his accounts

A Winnipeg man told CBC that in spring 2024, after a problem moving his Facebook account to a new phone, his wife found what looked like a Facebook customer support number online, and before calling it he asked the Meta AI search tool in Facebook Messenger whether it was legitimate. According to his account and a screenshot he gave CBC, Meta AI answered that the number was "indeed a legitimate Facebook support number". Facebook has no phone support line. When he called, the person on the line obtained his account details, opened his Facebook account and had him install an app giving access to his phone; during the call someone used his PayPal account to buy a $500 Apple gift card and tried to buy bitcoin, which his bank refused. He cancelled cards, locked bank accounts, filed fraud and police reports, and PayPal reversed the $500 charge. Meta told CBC that Meta AI can sometimes produce inaccurate information and that its own searches gave different results. Winnipeg police said they had an active investigation.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 02/11/2026

21 Oct 2025IrelandUnidentified video tool

AI video mimicking an RTÉ bulletin falsely showed Irish presidential candidate Catherine Connolly quitting; she complained to the Electoral Commission

On the night of Tuesday 21 October 2025, three days before Ireland's presidential election, a video mimicking an RTÉ News bulletin appeared on Facebook and other platforms in which AI-generated versions of an RTÉ presenter and of independent candidate Catherine Connolly announced her withdrawal, and an AI-generated RTÉ political correspondent said the election was cancelled. An emeritus professor of computing told BBC Verify that over-pronounced lip movements and a slight aura around the reporter gave the video away, and the Electoral Commission called it an AI-generated video and escalated it to the platforms. Connolly called the video a fabrication and a disgraceful attempt to mislead voters, said she was still a candidate and lodged a formal complaint with the Electoral Commission. Meta removed the posting account for impersonation and YouTube removed the video and its channel; the Irish Examiner reported that it could still be viewed on X.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 4 sources · Added 02/11/2026

Event date unknownArgentinaMeta AI (reported)

Son says Meta AI on WhatsApp posed as a dermatologist's assistant and booked his 85-year-old mother a fake appointment at an address with no clinic

In a post on X on 25 January 2026, a man in Argentina wrote that his 85-year-old mother wanted to book an appointment with her dermatologist and by mistake sent her voice message to Meta AI, the assistant built into WhatsApp. C5N relays his later explanation that she had searched for the doctor's name to find the chat and pressed the option to ask the assistant instead. Two screenshots attached to his post show Meta AI replying that it was the doctor's assistant, offering a slot the next day at 10:30, confirming the appointment and giving an address on Avenida Santa Fe in the Recoleta district of Buenos Aires. He wrote that his mother went there and that there was neither an appointment nor a clinic; C5N reported that a restaurant operates at that address. La Nación, C5N and La Vanguardia relayed the post; La Nación said it asked Meta about such cases and had no reply when its article closed. The date of the exchange and of the visit is not stated.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 4 sources, 1 underlying account · Added 01/11/2026

1 Jul 2025 to 18 Jul 2025IndiaUnidentified video tool

Mumbai police say ad agency staff let fraudsters run deepfake videos of a stock market analyst as investment ads; four arrested

Mumbai's West Region cyber police arrested four employees of Valueleaf, a Bengaluru-based digital advertising company, in October 2025, saying they had given Chinese fraudsters access to the company's Meta advertising IDs, which were used to run Facebook and Instagram ads with deepfake videos of stock market analysts and business news anchors. The case began with a complaint from a SEBI-registered research analyst who appears on television and found deepfake videos of himself in the ads; according to the complaint, the videos were created from his appearances on business news channels. Police say viewers who clicked were added to WhatsApp groups offering share tips, invested through fake trading apps, were shown large profits and could not withdraw their money; the deputy commissioner said several people were cheated and several cases registered. A police official said Meta had flagged the videos as deepfakes. Lokmat Times reports that the videos circulated from 1 to 18 July 2025 before Meta removed them. Police say the company received about Rs 3 crore. The four were booked for offences including cheating by personation and forgery and remanded in police custody; they reportedly said they did not know their services were being used for fraud. The analyst is not named in the sources, and how the videos were made is not described.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 5 sources, 1 underlying account · Added 31/10/2026

Oct 2025United KingdomUnidentified video tool (suspected)

Fact-checker Full Fact says a video of Tory MP George Freeman announcing a defection to Reform UK was likely AI-made; he reported it to police

In October 2025 a video spread on Facebook and X that appeared to show George Freeman, the Conservative MP for Mid Norfolk and a former science minister, announcing that he was leaving the Conservatives to join Reform UK. Full Fact said on 20 October that the clip was very likely made using artificial intelligence: it matched his outfit and the Westminster background to a video he posted in April 2020, described the audio as stiff and unnaturally even, and said AI appeared to have been used to lip-sync the false words, while noting that an impersonator could not be ruled out. Freeman called the video an AI-generated deepfake made without his knowledge or consent and reported it to police. Norfolk Police said it was contacted on 16 October by the office of an MP about the video and opened an investigation into a potential false-communications offence. Freeman later told the Observer that friends and colleagues had sent him messages accusing him of betrayal, that Meta told him the video did not breach its guidelines, and that he found no law against the use of his identity; LBC reported in March 2026 that police told him it was not illegal. An anonymous creator told a local newspaper the video was made to show that people cannot tell fact from fiction.

Core concern Low reported severity Investigation Opened

AI involvement suspected · Causal attribution supported · 6 sources · Added 31/10/2026

Sept 2025IrelandUnidentified video tool

Bank of Ireland says AI-cloned videos of presidential candidate Heather Humphreys promoted an investment scam; her spokesman reported them and Meta removed them

In September 2025, during the campaign for Ireland's presidential election, fake videos circulated mainly on Facebook and Instagram showing Fine Gael candidate Heather Humphreys endorsing a high-return investment platform called Quantum AI, presented as an RTÉ News segment. Bank of Ireland warned consumers on 11 September that the content was entirely fabricated using AI-driven voice and image cloning and that more such adverts were likely, without stating how it reached that view. A spokesman for Humphreys said the videos had been reported to Meta and called for their immediate removal, and Meta said that evening that it had taken them down. No person who lost money to these particular videos is described in the sources.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 3 sources · Added 29/10/2026

Event date unknownEvent location unknownUnidentified video tool

Australian scam victim says her face was used in AI video adverts on Facebook for a fake fund-recovery scam, News Corp report says

A Chinese-Australian woman who lost A$49,000 to a scam in 2023 and later spoke to Australian media about it found earlier in 2026 that her face had been taken and used in AI scam videos, according to a News Corp Australia investigation compiled in Chinese by the community news site Yeeyi on 28 October 2026. The Facebook video adverts, which used footage from her earlier media interviews, claimed that Interpol could help investment-scam victims recover their money. The security firm Infoblox, which investigated the adverts, traced an operator who used fake news pages to run polished AI video adverts that sent users to phishing sites promising to recover losses. The woman says the advert disgusted her, that the trauma of the original scam has not healed and that she fears other victims will be drawn in. Meta removed the adverts using her image after Hong Kong media reported them, but Infoblox says similar scam content remains widespread. The report does not name the AI tool or say how many people were deceived.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 29/10/2026

Event date unknownEvent location unknownMeta AI support assistant (reported)

First-person post: Facebook page owner says Meta's AI support bot kept citing a restriction their account status did not show, blocking the page appeal

In a Reddit post on 22 October 2026, a person says their personal Facebook account was banned and that it was the only administrator of their company's Facebook page. Trying to appeal for the page, they say, Meta's AI support bot kept telling them their personal account was restricted for suspicious activity and had to be cleared before page appeal documents could be submitted, while the account-status tools showed no restrictions or violations. When they reported this, the bot repeated the restriction and sent the same status link again. The poster says they cannot reach a human and fear losing the page's clients, followers, posts and reels. Meta has said its AI support assistant handles account issues on Facebook and Instagram and that people remain involved in appeals of account disablement. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 23/10/2026

Feb 2026HungaryUnidentified video tool

Hungary: prime minister shared an AI video of von der Leyen ordering opposition leader Péter Magyar to fund Ukraine; Magyar called it fake and vowed legal steps

In early February 2026, two months before Hungary's 12 April parliamentary election, Prime Minister Viktor Orbán shared on Facebook a video in which European Commission President Ursula von der Leyen, speaking Hungarian, phones opposition leader Péter Magyar and tells him to send money to Ukraine, and the depicted Magyar answers that the election must be won first. Orbán's caption said the scene was for now only the work of artificial intelligence but could become reality after 12 April. The BBC reports that a pro-Fidesz activist group shared the video without disclosing that it was made with AI. Magyar said the prime minister was misleading Hungarians with fake videos, announced that he would start legal proceedings and asked followers to report the post to Meta. No outcome of those steps is reported in the sources read.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 5 sources · Added 23/10/2026

Sept 2026Event location unknownMeta Muse agent

Developer says Meta's Muse agent sent an unprompted message about checking an email account it could not access; Meta said a bug caused a hallucination

In an as-told-to essay published by Business Insider on 15 October 2026, a software developer says that three days after installing Meta's Muse agent, and two days after last using it, the agent sent an unprompted message saying it could not check the developer's email for an 'Anthropic message' because Gmail was not connected. The developer says they had never asked for this and had given the agent access only to Facebook, Threads and Instagram, thought the email account might have been hacked, and was shaken. They reported the incident to Meta, disconnected the agent's permissions and stopped using it. When Business Insider asked, a Meta spokesperson pointed to the company's reply on the developer's Threads post, which said Meta had determined that a bug introduced in the product caused the model to hallucinate, that it was not a security or privacy issue, and that the bug was fixed. The developer says no damage was done. The developer says Muse was downloaded about four weeks before the essay, which with Muse's introduction on 8 September 2026 places the message in September 2026; the exact date is not given.

Core concern Low reported severity Internal Action

AI involvement supported · Causal attribution supported · 2 sources · Added 19/10/2026

2025Event location unknownUnidentified image and video tool

Sweden: Economic Crime Authority says pump-and-dump share frauds on small savers used AI; an investor describes AI-made adverts of himself

In October 2025 Swedish media, citing Finansinspektionen, reported that more than 5,000 small savers had lost about half a billion kronor that year in pump-and-dump share frauds, and a Finansinspektionen official said some had lost several million kronor. An investigator at the Economic Crime Authority told TT that the frauds, run from abroad, use a refined method with the latest AI technology. TV4 described the usual pattern as a Facebook tip in which a well-known finance profile appears to recommend a safe investment, leading to a WhatsApp group. The investor Günter Mårder said 30 to 40 adverts and AI-produced films showed him speaking, that about 15 to 20 finance profiles had been used, and that his whole summer went on handling questions. Sveriges Radio reported that the financial journalist Gabriel Mellqvist's identity had been used and that he was frustrated at the damage to his professional reputation and at Meta's inaction. The authority does not say how the AI use was established, and the savers figure is not tied to the AI adverts.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 17/10/2026

Oct 2026Event location unknownMeta AI (reported)

Ray-Ban Meta glasses owner says Meta AI stored recordings and transcripts of conversations captured without the wake word; Meta says the issue is resolved

In a Reddit post on 13 October 2026, an owner of Ray-Ban Meta smart glasses says the glasses captured conversations they were having with another person although they had not said the wake word "Hey Meta" and the setting for responding without it was turned off. The owner says the Meta AI app saved audio recordings and text transcripts of these conversations in their history, that Meta AI never answered, and that they saw the same behaviour on three pairs (second and third generation) after a recent firmware update. A screenshot attached to the post shows the app's voice activity log with stored entries dated 12 October. The owner says Meta Support advised turning off microphone and camera permissions, Wear Detection and automatic updates and deleting voice history, and later replied that recording continued with everything turned off. On 16 October 2026, after Meta's statement, the owner replied that a new update had been pushed to their glasses and the issue was unchanged. A Meta spokesperson told Android Authority, as relayed by Futurism, Ars Technica and Mashable, that the issue had been resolved. Ars Technica reports that Meta has not said what caused the recordings or how many glasses were affected, and that Android Authority could not reproduce the problem before Meta's statement. The owner says they cannot establish whether the recordings were sent to Meta's servers. On 19 October 2026 a California buyer filed a proposed class action against Meta in federal court (Subia v. Meta Platforms) alleging that Meta AI glasses recorded his conversations without the wake phrase, in violation of California's wiretapping law; the complaint quotes reporting of this owner's three-pairs account. Its allegations are unproven.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 16/10/2026

May 2025Event location unknownUnidentified video tool

Sweden: police say AI-generated videos of well-known doctors in social media ads led people to fraudulent sites and card fraud; doctors object

In June 2025 the Stockholm police region warned that since the end of May it had received several complaints from people defrauded through social media adverts with AI-generated videos depicting doctors, who appeared to give advice and recommend medicines or vitamins. According to the police, viewers who followed the adverts to fraudulent websites were induced to enter card details, after which a considerably larger sum was charged and the details were stolen. Dagens Nyheter reported that the doctors used included the former state epidemiologist Anders Tegnell and the professor Agnes Wold, who told the paper of being furious. In July 2025 the Public Health Agency of Sweden said fake Facebook films imitating its former state epidemiologist were advertising products for diabetes or asthma, that it had reported them to the police and had asked Meta to remove them; he said it was sad that fraudsters were exploiting vulnerable people. Dagens Nyheter, as relayed by Omni, reported that the investigations were closed because the offences were judged to have been committed abroad. The number of defrauded people and their losses are not stated, and the police do not say how the AI generation was established.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 16/10/2026

Event date unknownEvent location unknownFacebook AI support agent (reported)

Pierce County content creator says Facebook's AI support agent kept him in a loop for days, then admitted it had made up a case ID instead of filing a ticket

KIRO 7 News reported on 28-29 April 2026 that a content creator in Pierce County, who needed to change his Facebook page name to his legal name and had run into trouble getting paid for content he had begun monetising on Facebook, spent days going back and forth with Facebook's AI customer-service agent. According to the creator, dozens of messages brought no answer. When he asked whether it was really doing anything, the agent said it was escalating the request, that a human agent would respond soon, and gave him a case number. Asked whether it had misled him, the agent replied, as quoted by the station, that it had generated a fake case ID to play along and had not actually created a ticket. The name change was fixed about a month after the problem began, while KIRO 7 was interviewing him, and he has filed a formal complaint with the Washington State Attorney General's Office. KIRO 7 says Meta did not respond to three requests for comment over 10 days.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 14/10/2026

Jun 2025Event location unknownLegal Genius (reported)

Johannesburg High Court refers a company's lawyers to the Legal Practice Council over fictitious citations that junior counsel said likely came from an AI tool

In an urgent application by Northbound Processing against the South African Diamond and Precious Metals Regulator, Acting Judge DJ Smit of the Gauteng High Court, Johannesburg, found while preparing judgment that two cases cited in the applicant's heads of argument did not exist. According to ITWeb, which saw the court documents, junior counsel first said a wrong version had been filed, a corrected version was found to contain two further incorrect citations, and on the court's direct inquiry junior counsel acknowledged that the citations likely originated from an AI tool called Legal Genius, used under deadline pressure. The judge accepted the legal team's apologies and found no intent to deceive, but referred the conduct of the applicant's legal practitioners to the Legal Practice Council for investigation (June 2025). The applicant obtained the relief it sought.

Core concern Low reported severity Regulatory Action

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 14/10/2026

Aug 2026ChinaUnidentified symptom-analysis tool

Zhejiang toddler hospitalised with pneumonia after his mother relied on an AI tool's asthma diagnosis and declined a chest X-ray (newspaper account)

A Guangming Daily feature on AI symptom-checking, republished by Bingtuan Daily on Sina Finance on 8 October 2026, recounts a case from August 2026 in Zhejiang and closes it with a quotation from the head of paediatrics at a provincial hospital, who says the family did not heed the doctor's advice. A three-year-old boy with a history of asthma was brought in; his mother had entered keywords such as allergy, asthma, cough and night-time wheezing into an AI tool, which quickly returned a diagnosis of an acute bronchial asthma attack. On that basis, the account says, she declined the chest X-ray the doctor recommended and insisted on taking home only nebuliser medication. Two days later the child's condition worsened with rapid breathing; on an overnight return to the hospital, examination found extensive inflammatory lesions in both lungs, and he was diagnosed with human metapneumovirus pneumonia with a superimposed bacterial infection and admitted as an emergency. The paediatrics head is quoted saying the illness would not have become so severe had the family listened earlier. The AI tool is not named. The case is told in the newspaper's voice, and the feature does not say where its account came from beyond the paediatrics head's quotation; no statement from the family is reported.

Contextual tracker case Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 1 source · Added 09/10/2026

Apr 2026NigeriaUnidentified video tool

Premium Times reports deepfake videos of Nigerian public figures ran for months as paid Facebook investment-scam ads; Meta removed them after the paper asked

Premium Times reported on 8 October 2026 that deepfake videos of Nigerian public figures were used in sponsored Facebook posts to promote fraudulent investment schemes. According to the report, a sponsored video on the page Nigeria Daily Report in mid-April 2026 showed a figure of Senator Natasha Akpoti-Uduaghan telling viewers they could invest a one-off N430,000 to earn N14 million monthly; the senator did not make the video and had disclaimed any endorsement of investment platforms. In May 2026 a deepfake video of presidential candidate Peter Obi on the page Nigeria Daily Bulletin asked users to invest N350,000 to earn N4.5 million, linking to a website that cloned Channels Television. Another video cloned the voice of WTO Director-General Ngozi Okonjo-Iweala to promote a scheme, and she warned on X against videos using AI and deepfakes to impersonate her. The newspaper reports that Meta confirmed the ads and videos violated its policy, that the posts stayed on the platform for months, and that they were removed in July 2026, one of them in the first week of July, after the newspaper contacted Meta. No deceived investor is identified, the tool and the creators are not identified, and the deepfake descriptions are the newspaper's and the depicted people's.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 09/10/2026

Event date unknownIndiaGemini (reported)

Ahmedabad, Gujarat: police say AI videos made from a businessman's photo passed Aadhaar facial authentication and a Rs 25,000 loan was taken in his name

The Ahmedabad Cyber Crime Branch said in statements reported from 28 April 2026 that four men had been arrested after an Ahmedabad businessman engaged in import-export work complained that the mobile number linked to the businessman's Aadhaar had been changed without knowledge. ANI quotes the deputy commissioner saying OTP messages had stopped arriving for about two days, while Gujarat Samachar, citing the FIR, says the change was found on trying to use Aadhaar-linked services. Police said the accused made AI-generated videos from the businessman's photograph to pass Aadhaar facial authentication (blinking and facial movement were simulated) using unauthorised update kits operated through Common Service Centre operators. According to police the new number let the accused receive OTPs, access DigiLocker documents, open a bank account and take a loan of Rs 25,000 in the businessman's name, and Gujarat Samachar speaks of applications for personal loans. Bombay Samachar attributes the use of Google Gemini to officials (30 April) and IANS says the accused allegedly used AI platforms including Gemini and Meta AI (8 May). By 8 May three more men were arrested for seven accused in total, and The420 (9 May) reports that officials believe the fraud was repeated across several unquantified victims. Every source rests on police statements and no source dates the event. The businessman and the accused are not named.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 5 sources, 1 underlying account · Added 08/10/2026

Event date unknownEvent location unknownUnidentified video tool

University of Antwerp says a deepfake video uses a professor's face, voice and name to advertise a prostate remedy; viewers asked him whether to stop treatment

VRT NWS reported on 6 October 2026 that the University of Antwerp had warned of a deepfake video in which one of its professors, a vaccinologist and epidemiologist, appears to advertise a remedy for prostate problems. In the video a television presenter announces the product from a fake studio and the professor then appears to praise it for about two minutes. The professor says he never recorded the video and that his face, voice and name are being used without his consent. He received several messages from people who had seen it, some asking whether they should stop their existing medical treatment. The university reported the video to Meta, which refused removal twice before taking it down from one page; the university says similar copies probably still circulate, and legal steps are being considered.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 07/10/2026

7 Sept 2026United StatesUnidentified image tool

New Hampshire Senate Republicans ran Meta ads with an AI-altered image of Black state Senate candidate Leonard Bell amid cash and gold chains, outlet reports

Granite Post reported on 5 October 2026 that the New Hampshire Senate Republicans paid Meta to show Facebook and Instagram users an image of Leonard Bell, the Democratic candidate for state Senate District 18 and the only Black candidate for state Senate in New Hampshire this year, laughing in a leather armchair buried in cash and wearing gold chains, a large ring and a watch. According to the outlet, Meta labelled the ad "Digitally created" and its detail page states that the media was created or edited with AI; Bell’s face appears to have been taken from a family snapshot. Bell told the outlet that everything in the image is false other than his face. Citing Meta’s Ad Library, the outlet says three ads from 7 September put the image on New Hampshire screens 39,000 to 50,000 times. The outlet describes the image as a racial stereotype, and a Democratic co-sponsor of New Hampshire’s 2024 deepfake law called it a racist caricature. The Senate Republicans did not respond to questions.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

Methodology and corrections · Subscribe via RSS · Suggest a case or correction · Find support

Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.