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NOPE

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
2
Countries with reported events
2
Located 2 of 2 cases · 0 unknown
Languages in checked sources
2
Recorded for 2 of 2 cases
16Core concern
AI communicated, acted for, depicted or impersonated 5Contextual cases
AI made a decision or claim about someone

2 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 2 reviewed as unknown. Show all cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

1cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

0 cases without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

1 20251 2026
Reported severity Medium
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2 of 404 published cases

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1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot

Australia: Commonwealth Bank announces 45 call centre job cuts after AI voice-bot rollout, then reverses them as an error

In late July 2025 the Commonwealth Bank of Australia told the ABC it was cutting 45 customer service jobs after introducing an AI chatbot, and ABC reports the bank briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said call volumes rose after the bot was introduced. As reported on 21 August 2025, the bank apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a bot known internally as Bumblebee, was told in July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

4 May 2026FranceDIGI editorial tool

Créteil, France: a court suspended Gisi's (Infopro Digital) plan to cut eight sub-editor posts in favour of a generative-AI tool, finding a serious and characterised risk to the physical and mental health of several categories of staff

Gisi, the Infopro Digital subsidiary publishing L'Usine nouvelle, LSA and L'Argus de l'assurance (127 staff, 92 journalists), presented to its works council (CSE) on 4 May 2026 a reorganisation built around 'DIGI', an in-house generative-AI editorial tool, and on 12 May 2026 opened consultation on the reorganisation and on the resulting collective dismissal of its eight secrétaires de rédaction (sub-editors), to be replaced by two chefs d'édition, on the company's estimate that the tool would take over about 70% of sub-editor tasks. Some 250 journalists across Infopro Digital's 26 titles had struck in spring 2026 against a group-wide plan to cut 19 sub-editor posts, and according to Digital Watch (citing Stratégies) five of the eight Gisi sub-editors had received pre-dismissal interview letters. The CSE, relying on an expert report, went to the Créteil judicial court in July. On 15 September 2026 the référé judge found that deploying the plan without real-situation testing presented 'un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés', ordered the suspension of the reorganisation and the collective dismissal (including the redeployment processes) until real-situation tests and full pilot issues are produced, with a provisional penalty of 8,000 euros per day for three months, and refused the damages provision. Gisi said it would continue the tests and reserved the right to appeal.

AI relation unknown Medium reported severity Lawsuit Ongoing

AI involvement supported · Causal attribution supported · 6 sources, 4 underlying accounts · Added 20/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 30/09/2026. Dataset available under CC BY 4.0.