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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
70
Countries with reported events
22
Located 51 of 70 cases · 19 unknown
Languages in checked sources
18
Recorded for 70 of 70 cases

2 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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70 of 1099 published cases · page 1 of 4

2026IndiaUnidentified image tool

Durg (Chhattisgarh) police say a fake marriage bureau used AI-made photos of fictional women to take fees from people seeking marriage

Police in Durg district, Chhattisgarh, India, said in a statement reported on 30 October 2026 that they had raided a fake marriage bureau in Bhilai on 29 October and arrested its operator. According to the police account carried by regional outlets, the operator said under questioning that he advertised on Facebook and Instagram under three matrimony names using photos of fictional young women prepared with AI and fake mobile numbers. People in other states who wanted to marry contacted the bureau, were promised marriage to the woman they chose, paid a fee of 2,000 rupees and other sums by QR code, and were then blacklisted and cut off. Police said complaints against the bureau's bank accounts were registered on the national Samanvay portal and that the operation had run for about three months. A case was registered under sections 317(2) and 319(2) of the Bharatiya Nyaya Sanhita and the operator was remanded in judicial custody. The number of people who paid and the total taken are not reported, and the AI tool is not named.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 01/11/2026

12 May 2026 to 28 Aug 2026RomaniaUnidentified document-generation tool

Romanian prosecutors say a man posing as a lawyer used AI apps to make documents purporting to come from courts and took about 48,000 lei from a client

The prosecutors' office attached to the Giurgiu district court in Romania said on 30 October 2026 that it had begun criminal proceedings for continued fraud against a detained man who, according to the evidence gathered, falsely presented himself as a lawyer between 12 May and 28 August 2026 and, using applications that use artificial intelligence, drew up documents purportedly issued by courts, including the Bucharest Court of Appeal and the Giurgiu district court. According to the prosecutors, the injured person handed over a total of 47,896 lei, and also a pig, as payment for the supposed legal services. The prosecutors asked the court to remand him in custody for 30 days. He is presumed innocent.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 01/11/2026

Oct 2026IndiaUnidentified image and video tool

Jaipur police say an engineer faked his own kidnapping and sent his family AI-made images and videos of himself held captive, demanding ransom

Police in Jaipur, Rajasthan, say a software engineer who went missing on 26 October 2026 staged his own kidnapping and sent relatives fabricated photos and videos, which police and the man's own account describe as AI-generated, showing him held captive, in pain and admitted to a hospital. Bhaskar English reports that he demanded a ransom of 7 lakh rupees from the family. His brother-in-law filed a kidnapping complaint, police searched several cities using CCTV footage, and on 30 October officers found him in Rishikesh. Police say he confessed and had borrowed money from friends that he could not repay. The Hindi daily Amar Ujala, which describes him as an IT student, reports that the family panicked at the messages before informing police, and that officers brought him back to Jaipur and handed him over to his family. No payment by the family and no charge are reported.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 01/11/2026

3 Oct 2026Event location unknownTaopiaopiao AI assistant

Taopiaopiao customer says the ticket app's AI support assistant swore back at her over missing refund vouchers; platform later said it had optimised the service

Shenzhen Special Zone Daily and its Dute news app reported on 4 October 2026 that a customer of Taopiaopiao, Alibaba Pictures' cinema-ticket app, said its AI customer-service assistant swore at her. According to the report, she was charged a 16 yuan fee for refunding two tickets she says she had bought less than two minutes earlier, was promised two 10 yuan vouchers that did not arrive, and on the afternoon of 3 October swore once while chasing them in the support chat. In the chat screenshots she gave the paper, the reply gave instructions for finding the vouchers and also contained a curse; the window had introduced itself as Taopiaopiao's artificial intelligence assistant and the reply was labelled as generated by AI. She said she was stunned and that a human agent would not explain it. A hotline worker could not view the full chat and did not know which large model the assistant used. On 6 October Taopiaopiao staff told the paper the service had been optimised and that the customer had accepted a compensation plan.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 30/10/2026

24 Aug 2026SwitzerlandHelvetia Clara (reported)

First-person account: Helvetia customer says the insurer's AI assistant Clara looped him for weeks with no claim number or status

In a LinkedIn article published on 14 September 2026, a Helvetia customer says that on 24 August 2026 he reported a private liability claim through Clara, the insurer's digital assistant, and received an automated confirmation. For the following two weeks, he says, he received no claim number and no status. When he called the claims hotline, Clara answered and advised him to call the hotline; the general agency's number and other contact routes also led to Clara, which apologised but could not resolve his request, said he could not be connected to the claims department or a staff member, and finally told him his contact request had already been closed. Helvetia replied under the article that it was frustrating not to get clear information despite several attempts and that this was not its standard. Helvetia has said the chat assistant runs on generative AI (GPT-4). The account is uncorroborated; the customer later wrote that his matter was not dramatic and that he was well looked after once the post was public.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/10/2026

Feb 2026 to Oct 2026ChinaUnidentified video tool

Shanghai police say man posted AI-generated videos of his father gravely ill while borrowing over 1.7 million yuan from friends

Shanghai police said on 26 October 2026 that officers in Putuo district had detained a man on suspicion of fraud after police were called on 16 October to a dispute between him and people he owed money to; officers brought him and three creditors, whom police describe as his friends, to the station. According to the police account relayed by ThePaper and China News Service, from 2019 he had borrowed from classmates and friends on a series of false pretexts, later saying his father had cancer and then that his father had died, and the borrowing totalled more than 1.7 million yuan, nearly all lost on the stock market. Police said he confessed that every pretext was invented, and that to make the scam more credible he used AI to generate short videos of his father gravely ill in bed and posted them on his WeChat Moments feed; a Hong Kong relay of the police account words this more cautiously, saying the related photos and videos should be AI-generated, and adds that his father knew nothing of it. The tool used, how many people saw the videos and how much was borrowed after they were posted are not reported. The man is in criminal detention while the investigation continues.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 28/10/2026

13 Sept 2026JapanUnidentified website-generation tool

Japan: police say two teenagers used generative AI to build a fake payment-service site that took women's details, later used to pay for a hotel and consoles

Shiga prefectural police sent two teenagers' cases to prosecutors on 27 October 2026 on suspicion of violating Japan's unauthorised computer access law. According to the police announcement as reported by the Yomiuri Shimbun and Asahi Broadcasting (ABC), on 13 September 2026 the two, in Tokyo, sent two women the URL of a site made to look like a real payment service, told them they could receive money, and had them enter details such as email addresses and phone numbers. Police say the two used generative AI to make the phishing site, and the Yomiuri reports that one of them, who is believed to have used generative AI to make the fake site, said he did not have the skill to build a site without AI. The same day, police say, they logged into a travel-booking site with one woman's details and paid a Tokyo hotel bill of 182,830 yen; they were later re-arrested over three portable game consoles bought with another woman's account. Police believe they took about 50 people's information, including from other payment services, and charged about 5 million yen. Both admitted the allegations, according to the police. They are not named here.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 28/10/2026

Apr 2026Event location unknownUnidentified video tool

Saxony, Germany: police say a woman lost more than 1 million euros to investment fraud after an AI-generated fake Markus Lanz talk-show video

Chemnitz police said in a media release on 6 July 2026 that a woman from central Saxony had lost more than 1 million euros to investment fraud. According to the release, in April 2026 she came across what police call an AI-generated video of the ZDF talk show Markus Lanz, in which a supposed financial expert promoted a linked investment platform; after she registered, callers posing as a broker persuaded her over months to transfer sums from almost 10,000 euros to more than 460,000 euros. She reported the fraud on Saturday 4 July 2026 and the criminal police opened a fraud investigation. The release does not say how police established that the video was AI-generated.

Core concern High reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 27/10/2026

May 2026ChinaUnidentified chatbot

China News Service reports a man spent over 1,000 yuan on train tickets to a Beijing photo show after asking an AI its closing date, and found it closed early

China News Service's consumer column 'Minsheng Diaochaju' reported on 17 June 2026 that a photography enthusiast working in Xi'an, who learned before the May Day holiday of a Suzhou-themed photo exhibition in Beijing, asked an AI tool when the exhibition would close and decided to visit during the holiday. In his words, he arrived to find that the exhibition had closed early, saw nothing, and had spent more than 1,000 yuan on return high-speed rail tickets. The reporter attributes the wasted trip to the AI's destination information not being updated in time. The AI's actual answer and the product are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Sept 2026 to Oct 2026VietnamChatGPT (reported)

Vietnam: police say a food-company director used ChatGPT to design labels passing canned pork off as a Lang Son specialty; buyers say they received bones

Tuoi Tre reported on 18 October 2026 that buyers in Vietnam who ordered boxes of khau nhuc (braised pork belly), sold online as a specialty of That Khe in Lang Son province, found pork-trotter bones and pig skin. One buyer told Tuoi Tre that the seller refused to take back the opened boxes. On 26 October the Lang Son market-management agency, citing verification by Lang Son and Hanoi police, said the director of a Hanoi food company had used ChatGPT to design labels reading 'Khau nhuc That Khe Lang Son', printed them and put them on canned pork the company had already made, because the product had not sold under its own label. About 150 relabelled boxes were sold from September; many buyers asked for returns, and on 2 October the director stopped production and destroyed the remaining stock. Hanoi police opened a case file. The director is not named here.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 27/10/2026

16 Oct 2026United StatesHark AI agent (reported)

Post says Hark AI agent charged a user $27.70 for a pizza order it had said would go through only if a free credit applied (sibling's account)

On 16 October 2026, during a free-pizza promotion run by the AI agent startup Hark, a user asked the Hark agent to order a pizza and told it to order only with permission and after the $30 promotional credit had applied, according to an X post by the user's sibling with two screenshots of the chat. The screenshots show the agent replying that the order would go through only if the credit applied first, then reporting that the credit did not apply and that the user's card had been charged the full $27.70, which it called a break of the user's rule. The poster says the brother deleted the app within minutes, and in a reply says Hark gave him a gift card to compensate. Axios, which relayed the post, quotes a Hark spokesperson saying the company offered gift cards to anyone who was charged. The account is the poster's; the charge was not independently checked.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 26/10/2026

9 Oct 2026CanadaUnidentified image tool (suspected)

Nova Scotia woman says duct cleaners showed her an "after" photo of work she found undone; examiners for Global News found an AI watermark on it

A woman in Dartmouth, Nova Scotia, told Global News that a duct-cleaning crew she booked through a Facebook Marketplace advert came to her home on 9 October 2026, showed her a phone photo of a dirty furnace motor, raised the price to $300 and then showed her a photo of a motor that looked almost new as proof the job was done. When she checked after the crew left, she says, the motor was still dirty. An AI researcher at the University at Buffalo and two students, examining the photos for Global News, found a Google SynthID watermark on the clean-motor photo; the researcher said the AI detector Sightengine gave it a 99 per cent AI score and called the result their strongest evidence that the image may come from AI. She says the company denied wrongdoing and refunded her only after repeated complaints; Halifax police told her it was a civil matter.

Core concern Low reported severity Media Coverage

AI involvement suspected · Causal attribution alleged · 1 source · Added 24/10/2026

4 Sept 2026 to 13 Oct 2026RomaniaUnidentified image and document tool

Romanian police say AI-made documents and photos won an older woman's trust in a fake stock-investment scheme that cost her over 250,000 lei

Police in Alba county, Romania, said on 22 October 2026 that an older woman had been persuaded, under the pretext of earning money from stock-market investments, to hand over about 253,600 lei between 4 September and 13 October 2026. According to the police, their investigation found that she had allegedly been misled and her trust won by being shown documents and photographs created with artificial intelligence. A man suspected of collecting the money and feeding it into a cryptocurrency ATM, for a commission of 3,000 lei per operation, was caught in the act on 21 October while coming to collect more and was detained for 24 hours on suspicion of complicity in fraud. The people behind the scheme are unidentified and the investigation continues under the local prosecutor's office. The police do not say what the documents and photographs showed or how they established that AI made them.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 23/10/2026

Sept 2026NetherlandsUnidentified voice-generation tool

Dutch police say a bank-helpdesk fraud network used AI-made voice messages in calls; about 170 victims lost about 380,000 euros

The Dutch police reported on 21 October 2026 that the Rotterdam Team Cybercrime had stopped a network behind a new form of bank-helpdesk fraud. According to the police, the fraudsters had used artificial intelligence to make dozens of audio fragments with different voices, banks, companies and scenarios. Victims were called and heard a fragment warning of suspicious activity on their account; pressing 1 put them through to a fake bank employee, who had them install an app and hold their bank card to their phone, after which an accomplice withdrew money at a cash machine. In the three weeks the team could see the network's servers, the police counted about 170 victims of all ages and about 380,000 euros in losses. Two suspects were arrested on 6 October 2026 and a Rotterdam court extended their detention by at least 90 days on 20 October.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

May 2026 to Jun 2026Event location unknownUnidentified image and voice tool

Oberbergischer Kreis police say a romance scammer sent a woman apparently AI-made images and voice messages; she paid a mid four-figure sum

The Oberbergischer Kreis police reported on 21 July 2026 that a woman had been in contact since mid-May with an unknown person posing as a widowed doctor from Ukraine, who exchanged chats, pictures and voice messages with her through a messaging service. On 23 June she transferred a mid four-figure sum the supposed doctor requested; bank staff held back a second, high four-figure transfer at the end of June. She reported the fraud on 20 July, and the police say first investigations showed that the pictures and voice messages she had received were apparently created with artificial intelligence.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 20/10/2026

May 2026Event location unknownUnidentified AI tool

Thuringia police say a man in Altenburg lost about 42,000 euros to investment fraudsters after an AI-made advert showing a well-known politician

The Gera regional police reported on 18 June 2026 that an older man in Altenburg, Thuringia, had fallen victim to investment fraud. According to the police, he found an online advert made with artificial intelligence that showed a well-known politician and promised high returns. After he contacted the fraudsters in mid-May, he gave them personal data and remote access to his computer; they took control of his online banking and made several transfers totalling about 42,000 euros. The police say about 28,000 euros was secured; the investigation continues.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 20/10/2026

Oct 2026IndiaUnidentified Google AI tool (reported)

Gujarat railway police say two workers were detained on a train with fake tickets a man made for them with a Google AI app for Rs 2,000

In October 2026 a ticket inspector on the Somnath/Veraval-Jabalpur Express, after the train left Wankaner in Gujarat, found that two passengers were carrying fake tickets on their mobile phones; they were handed to the Railway Protection Force and railway police in Rajkot registered a case and detained them. According to Gujarat Samachar, the two were factory workers, one of them a minor, who wanted to go home and asked a man working at their factory for tickets; he made the tickets with the help of AI and Photoshop and charged Rs 2,000. Gujarat Samachar English reports that the railway police investigation traced the forged tickets to a Google AI application and WhatsApp, and that the man who made them was also arrested. The reports differ on the workers' role: Bombay Samachar says they were cheated and at first suspected nothing, while Gujarat Samachar English says all three accused, including the two passengers, were remanded to judicial custody. Gujarat Samachar English dates the check 15 October, and the reports name no specific AI product.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 20/10/2026

6 May 2026GermanyUnidentified video tool (suspected)

Rhein-Neckar district police say an older man lost a five-figure sum after an investment video of a politician, presumably simulated by AI, drew him in

The Mannheim police headquarters reported on 8 May 2026 that an older man in the Rhein-Neckar district had seen a video online in which a well-known German politician appeared to promote a financial platform. He contacted the platform by phone, and the callers obtained his account access data and on Wednesday 6 May emptied his account, causing a five-figure loss. The police say their first investigations found that the video was a fake and that the depiction of the politician was presumably simulated by artificial intelligence. They do not name the politician or say how they reached that finding.

Core concern Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 1 source · Added 20/10/2026

Sept 2026Event location unknownBooking.com AI Trip Support (reported)

Holidaymaker says Booking.com's AI chat confirmed a host's bank-transfer request before his Positano villa booking proved a scam

A British customer who booked a five-day villa stay in Positano, Italy, through Booking.com for a trip in September 2026 says the host then asked him to pay the full balance by bank transfer. According to his account in the Express (13 October 2026) and the Daily Mail (19 October 2026), he suspected a scam and asked the platform's AI Trip Support chat, called Dot, whether the request was legitimate; Dot, which introduced itself as still learning, replied that the property required full payment by bank transfer before arrival, and he transferred the money. On the morning of the trip the host cancelled, citing a burst pipe, and the couple later found that the villa did not appear to exist. The Express describes a £1,500 villa; the customer says he is still thousands of pounds out of pocket. Booking.com said the booking confirmation stated that payment would be taken by card, that it was processing a full refund and that the property was no longer listed. The chatbot exchange rests on the customer's account; Booking.com's quoted statement does not address it.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 20/10/2026

19 Aug 2026 to 14 Oct 2026IndiaChatGPT (reported)

Ahmedabad: police say two men used ChatGPT to make fake Navratri garba passes and sold 686 through Instagram ads for about Rs 8 lakh

The Ahmedabad Cyber Crime Branch said in October 2026 that it had arrested two men from Rajasthan who sold 686 counterfeit passes for Navratri garba events in Ahmedabad through discounted Instagram advertisements, collecting about Rs 8 lakh. According to the police account relayed by PTI, IANS, Ahmedabad Mirror and Gujarat Samachar, the accused prepared the passes and promotional material with ChatGPT, adding barcodes and QR codes so that they looked genuine, and sent them to buyers from email addresses resembling the organisers'. IANS reports that the case came to light when customers found their passes invalid at the venues. PTI and Ahmedabad Mirror say it came to light through a complaint filed on 16 October by a garba organiser whose event name and logo were used. How many buyers lost money is not reported; 686 is the number of passes.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 20/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.