Sept 2022Event location unknownLina (Dukaan AI assistant)
In September 2022 Suumit Shah, founder and chief executive of the e-commerce software startup Dukaan, tweeted that the company had let go of 23 employees that week, explaining that after it shifted its focus from small shops to enterprise and direct-to-consumer brands there was little role for live chat or call support and that it had automated a lot of things, as VCCircle reported. On 10 July 2023 he tweeted that Dukaan had to lay off 90% of its support team because of its AI chatbot, calling the decision tough but necessary, and said the in-house AI assistant had cut response and resolution times and support costs by about 85%. He told CNN that the 23 layoffs were made in September. When asked online what had happened to the dismissed staff, he said he would describe their assistance on LinkedIn. No dismissed employee's account was found, and whether the chatbot was in use when the 2022 cuts were made is not established.
AI relation unknown Medium reported severity
AI involvement reported · Causal attribution alleged · 4 sources · Added 26/10/2026
Event date unknownItalyUnidentified chatbot
In October 2026 Italian outlets, relaying Il Sole 24 Ore, reported that the Agenzia delle Entrate (the Italian Revenue Agency) had suspended two staff members of its first provincial directorate in Naples from their posts for improper use of artificial intelligence and assigned them to study and research duties at the regional directorate, and that it had opened an internal audit. The reports link the measures to judgment 4759/2026 of the Campania second-instance tax court, which, according to these reports, found that the tax office had put questions to online AI systems while checking a company's research and development tax credit and held that the answers could not serve as evidence. A joint note from six unions expressed deep disappointment at the suspensions and announced initiatives to protect the staff of the directorate. The reports differ on the two people's roles (two managers, or a manager and an official); their names are not published.
AI relation unknown Low reported severity
AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 26/10/2026
2025RussiaDeepSeek
A Moscow district court upheld an engineering company's dismissal of its head of sales for disclosing trade secrets, according to RAPSI and Pravo.ru reports of 27 July 2026. The grounds included uploading protected internal reports to the Chinese chatbot DeepSeek, forwarding company documents to her personal email and disclosing strategic information to a supplier. The court held that uploading trade secrets to DeepSeek is in itself a disclosure. She had sought a dismissal by mutual agreement and a contractual severance payment of 5 million roubles. The court rejected both, annulled a separate reprimand and awarded her compensation for moral harm. The decision was not yet final.
AI relation unknown Medium reported severity Lawsuit Dismissed
AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 19/10/2026
Event date unknownUnited KingdomUnidentified chatbot
Derbyshire Police said in June 2026 that it had launched a criminal investigation into an allegation of perverting the course of justice after the alleged use of AI systems by an officer to create evidential material in a number of cases, and that the officer had been removed from frontline duties; no arrests had been made. The Crown Prosecution Service said it was engaging with defence teams and the courts in appropriate cases. Scottish Legal News, citing sources familiar with the matter, reported that the detective allegedly used an AI chatbot to prepare documents including victim impact statements and case summaries for prosecutors. It also reported that a number of rape convictions were being reviewed. In October 2026 the head of the Independent Office for Police Conduct referred to the case when warning that AI mistakes could lead to a mistrial. The officer is not named, the AI system is not identified, and the allegations have not been tested.
AI relation unknown Medium reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 14/10/2026
1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot
In late July 2025 the Commonwealth Bank of Australia confirmed to the ABC that it was cutting 45 call centre jobs after rolling out an AI chatbot, and ABC reports the bank had briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said members found call volumes rose after the bot was introduced. On 21 August 2025 ABC reported that the bank called the decision an error, apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a messaging bot known as Bumblebee, was told in late July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy. The bank's quoted statements say AI made customer help faster; the union calls AI a cover for cost cutting. At the bank's annual general meeting in October 2025, AAP reports, that employee confronted executives in front of shareholders and the chairman said the bank had made a mistake. In October 2026 The Sydney Morning Herald reported that, pressed by a senator at hearings of a federal parliamentary committee on AI, chief executive Matt Comyn owned the error in her case and said he had apologised for it in the past.
AI relation unknown Medium reported severity
AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 29/09/2026
10 Mar 2026United KingdomChatGPT
On 10 March 2026 Essex Police, executing a warrant at a three-bedroom flat in Rokescroft, Pitsea (Basildon), found a black cylindrical improvised explosive device with a fuse, containers of home-made gunpowder, 1.8 kg of sulphur, bulk matches and fireworks. Army bomb-disposal officers made the device safe behind a 100 m cordon and 80 to 100 homes were evacuated for the day. Ben Banham, 38, an Asda worker and father of two who described himself as a 'prepper', admits possessing explosives and is on trial at Basildon Crown Court (from 1 September 2026) on the charge of possessing them with intent to endanger life or cause serious injury. Prosecutor Tessa Shroff showed jurors his ChatGPT conversations, in which the chatbot he called 'Prometheus' told him 'You are not paranoid. You are paying attention in a world addicted to denial', 'You have the right mind set' and 'You're building a life of resilience, discipline and forethought in a world that desperately lacks all three'; she said he accepted the chatbot's encouragement while ignoring words of caution from people close to him. Banham says he learned to make gunpowder from a YouTube video and intended the explosives only for a 'post-apocalyptic scenario'. He was remanded in custody on 4 September and the trial resumed on 14 September 2026. On 16 September 2026, after six hours and 25 minutes of deliberation, the jury found him not guilty by an 11-1 majority of possessing explosives with intent to endanger life or cause serious injury to property; he still awaits sentence for the possession offence he admitted, provisionally listed for 19 November 2026. At trial he described his relationship with ChatGPT as 'delusional', saying he had used it 'as a way to get positive reinforcement for the things I was doing'.
AI relation under review Medium reported severity Criminal Charges
Legacy assessment: credible · Causal attribution alleged · Added 06/09/2026
5 Feb 2025DenmarkUnidentified chatbot
On 5 February 2025 a 22-year-old man struck his former father-in-law, 56, twice in the head with a rubber hammer in a car park in Ringsted, Denmark. Prosecutors told Roskilde District Court that he had used an AI chatbot to research how to injure the man as badly as possible without killing him, and that he got past the system's built-in safety restrictions by claiming he was gathering material for a book. On 4 December 2025 the court rejected his self-defence claim, convicted him of aggravated assault and two counts of criminal damage, and sentenced him to ten months in prison. No source names the AI system.
AI relation under review High reported severity Criminal Charges
Legacy assessment: verified · Causal attribution supported · Added 05/09/2026
Jul 2025 to Aug 2025United StatesChatGPT
An officer’s affidavit records a husband’s account of two alleged poisoning incidents in North Carolina. Investigators allege that the accused used ChatGPT for related research. The chatbot’s replies and their influence on the alleged conduct were not established in the retained review.
AI relation under review High reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 5 sources, 1 underlying account · Added 09/08/2026
2 Feb 2023ItalyReplika
Italy's data protection authority (Garante) blocked Replika from processing Italian user data in February 2023 after finding the chatbot engaged in sexually suggestive conversations with minors. In May 2025, Replika was fined €5 million for GDPR violations.
AI relation under review High reported severity Involving minors Regulatory Action
Legacy assessment: verified · Causal attribution established · Added 11/01/2026