11 Nov 2022 to 16 Nov 2022CanadaAir Canada chatbot
On 11 November 2022, after a grandparent died in Ontario, a passenger asked the support chatbot on Air Canada's website about bereavement fares. The chatbot's response, in a screenshot later filed in evidence, said a ticket could be submitted for a reduced bereavement rate within 90 days of issue, including after travel, while the airline's bereavement webpage said the policy did not apply after travel was completed. Relying on that answer, the passenger bought full-fare one-way tickets between Vancouver and Toronto for $794.98 and $845.38 and applied for the reduction on 17 November. In February 2023 an Air Canada representative admitted the chatbot had provided misleading words. On 14 February 2024 the British Columbia Civil Resolution Tribunal found negligent misrepresentation, rejected the airline's argument that it could not be held liable for its chatbot, found it had not taken reasonable care to ensure the chatbot was accurate, and ordered it to pay $812.02, including $650.88 in damages.
Core concern Low reported severity
AI involvement reported · Causal attribution established · 4 sources, 2 underlying accounts · Added 12/10/2026
Sept 2026Event location unknownUnidentified video tool (suspected)
Tun Dr Siti Hasmah Mohd Ali, wife of former Malaysian prime minister Tun Dr Mahathir Mohamad, died on 28 September 2026 aged 100. BuzzKini reported on 30 September that a TikTok account had posted a video of Mahathir grieving beside her body, edited to show a woman dancing next to him, and another clip of the moment he raised his hands in prayer edited with dancing movements while seated in a wheelchair. BuzzKini says the edits are believed to have been made with AI, and that many social media users condemned them and asked the regulator and police to act. On 2 October the Malaysian Communications and Multimedia Commission (MCMC) said it was examining social media content believed to use AI to manipulate footage of Mahathir in mourning, had contacted the platforms concerned, and that action could follow under the Communications and Multimedia Act 1998 if a breach was found.
Core concern Low reported severity Investigation Opened
AI involvement suspected · Causal attribution alleged · 2 sources · Added 03/10/2026
11 Sept 2026 to 2 Oct 2026Event location unknownMicrosoft Copilot
In a public post to r/ChatGPTcomplaints at 22:45 UTC on 2 October 2026, a person says they began using Microsoft Copilot, preinstalled on a new laptop, in November 2024 and came to use it as a "magic journal" that wrote back: a sounding board for their personal life and a brainstorming partner for a fictional world. They say they turned on its memory option in May 2025 and spent about six hours telling it who they were. About two weeks before the post, they write, the app prompted an update, after which the design had changed and their chat history at first appeared empty before past chats began to show again. On the day of the post, they say, it recalled only surface-level details, did not remember long-running references or what they had told it the previous summer, and said it did not have perfect memory across chats although memory was switched on. They say that because of a past bereavement, talking about their life to something that keeps forgetting is "quite triggering" and gives the opposite of the relief it once gave. Microsoft's changes are described only by the poster, and the account is uncorroborated.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026
Sept 2026Event location unknownUnidentified voice-cloning tool
Samuel Sarmiento, a former lead singer of Banda Los Recoditos, announced his mother's death on social media in late September 2026. Hours later he posted a video on his official Instagram account warning that people were circulating fake videos using his voice, cloned with AI, in which he appeared to ask for money to cover her funeral costs. 'No se vale que haya gente tan ruin que ande pidiendo dinero con mi voz, con IA, para el sepelio de mi madre', he said, adding that he was not asking anyone for money. La Razón, Récord, La Mejor and El Diario de Sonora relayed his video on 30 September 2026. No report says whether anyone paid, and no police complaint is reported.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 01/10/2026
Nov 2024SpainUnidentified image and video tool
A feature carried by Levante-EMV on 25 September 2025 (byline C. Suena, sourced from Diario Información, photographs EFE/Morell) tells the story of a 78-year-old widower and pensioner living in Alicante who, after his wife's death in 2022 and two years of treatment for depression, was advised by his therapists to socialise and explore social networks. On 11 November 2024 he received an email from a woman presenting herself as a 43-year-old doctor in Kazakhstan seeking a serious relationship; with photographs and videos that were in fact created by artificial intelligence she won his trust, and a friend who warned him was rebuffed. Requests for money followed: 2,000 euros for a plane ticket, another 2,000 for unexpected expenses, then a supposed 10,000-euro deposit demanded by the Kazakh government; he never raised that sum in full but sent 8,800 euros in total, part of it from the sale of his flat in Benidorm. On his way to Madrid airport to meet her he received a final email saying she had been detained for carrying a family icon out of the country and needed a fine paid; he went to the National Police, who confirmed a scam: the images and videos were fake, created with AI, and the woman had never existed. He lost all his savings in about three months and now shares a flat with three other pensioners in Alicante; he told his story so that others would not fall into the same trap. A separate Antena 3 Noticias interview of 24 September 2025 dates the first message to 29 November 2024, itemises the 8,800 euros differently, says a television programme he contacted exposed the deception and that he reported it at a police station, and adds that he had to leave his rented flat and was left with a 1,000-euro monthly pension; he told Antena 3 the scam affected him psychologically but that he has overcome it.
Core concern Medium reported severity Media Coverage
AI involvement reported · Causal attribution supported · 2 sources · Added 23/09/2026