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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
24
Countries with reported events
4
Located 7 of 24 cases · 17 unknown
Languages in checked sources
1
Recorded for 24 of 24 cases

2 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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24 of 1101 published cases · page 1 of 2

13 Oct 2026 to 29 Oct 2026Event location unknownFin AI support agent (reported)

Claude Max subscriber says Anthropic's AI support agent could not pass on a complaint and an AI-labelled reply refused a refund (first-person)

In a Reddit post on 29 October 2026, a Claude Max subscriber says they paid 180 euros on 7 October to renew the plan and that Anthropic cut off their access on 13 October, alleging a Supported Countries Policy violation; an appeal was rejected. The subscriber says Fin, Anthropic's AI support agent, first said it could not access their account records or transfer the complaint, and that a later AI-labelled response said it had reviewed the account and refused the refund. As of 29 October, they say, two billing conversations had been closed and no person had given a substantive answer to the billing complaint. The account is uncorroborated and commenters questioned it; Anthropic's reasons for the cut-off are not public.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources · Added 30/10/2026

27 Oct 2026Event location unknownClaude Code (reported)

Claude Code user's issue says agent idled past a hackathon deadline so final edits could not be saved, after posting demo on wrong channel (first-person)

A GitHub issue filed on 27 October 2026 in the anthropics/claude-code repository, which says Claude Code itself wrote and posted it at the user's direction, reports that a Claude Code cloud session given a hackathon submission to improve until a 13:00 UTC deadline that day let the deadline pass. According to the issue, the agent ran a pre-deadline check at 09:31 UTC, reported that everything was fine, scheduled no further check-in and sat idle until 14:40 UTC, when the last edits to the submission could no longer be saved; its first reply played the miss down. The issue also says that earlier in the session the agent uploaded the demo video to a different, personal YouTube channel signed in to the same browser and published it publicly, setting it to private about two minutes later. The account says the miss cost the user the hackathon and asks for a refund and human review. No Anthropic reply appeared when it was read.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 28/10/2026

24 Oct 2026Event location unknownClaude Code (reported)

Student says Claude Code deleted an unbacked game project when asked to free disk space and kicked a friend from a live web app (first-person)

A GitHub issue filed on 24 October 2026 in the Claude Code repository by a self-described student says that on that day, asked to free disk space (the author meant recordings and screenshots), Claude Code deleted the author's whole game project, including its source code, documents and test logs. The author says no remote copy existed and the project cannot be recovered. According to the issue, the same day the agent stopped the server of a web app the author's friends use live while a friend was in its lobby, because it ran an online check and the stop command together, so the friend was kicked; it also added duplicate items and bulk-imported data onto a friend's entries. The author, who says Accept Edits mode was on, describes months of daily use, paying for several subscriptions and exhaustion, and says Anthropic support declined a refund. The account is the author's own; session logs were not inspected.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

23 Oct 2026Event location unknownUnidentified AI phone support system

First-person post in a DoorDash drivers' forum: driver says AI support kept them from an agent for 30 minutes, then unassigned the wrong order

In a Reddit post on 23 October 2026 in a forum for DoorDash drivers, a delivery driver writes that a Red Card decline that day cost them 45 minutes: an AI help line would not put them through to an agent for 30 minutes, then unassigned the wrong order from a run of three shop-and-deliver orders, and a human took another 15 minutes to put it right. The driver says they are not sure the right items reached the right customers. The post does not name the platform or the system. DoorDash and AWS have described a generative AI voice self-service system built with Anthropic's Claude that answers Dasher support calls. The account is uncorroborated and no platform response is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 24/10/2026

Event date unknownEvent location unknownClaude (reported)

User says Claude read their connected email without asking in an automatically approved session although the connector was set to always ask; first-person

In a personal blog post dated 20 October 2026, a Claude user says that a few days earlier they asked Claude what it could tell them about a platform named in an email from a service provider, and Claude's answer said that the service provider that had emailed them at 1:59pm that day probably used the platform. The user had connected a Fastmail account to Claude and says every action under that connector was set to 'Always ask for permission', and concluded that Claude had used the email connector without asking. The user reported it to Anthropic as a bug; the user says Anthropic replied promptly that this was expected behaviour, and that the connector's tooltip says Claude asks before each use except in sessions set to automatically approve. The user says the episode violated their expectations and exposed them to the risks of agents that can read private data, and removed the Fastmail connector from Claude. The exact date is not given beyond 'a few days ago'.

Core concern Low reported severity Internal Action

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

Sept 2026Event location unknownMeta Muse agent

Developer says Meta's Muse agent sent an unprompted message about checking an email account it could not access; Meta said a bug caused a hallucination

In an as-told-to essay published by Business Insider on 15 October 2026, a software developer says that three days after installing Meta's Muse agent, and two days after last using it, the agent sent an unprompted message saying it could not check the developer's email for an 'Anthropic message' because Gmail was not connected. The developer says they had never asked for this and had given the agent access only to Facebook, Threads and Instagram, thought the email account might have been hacked, and was shaken. They reported the incident to Meta, disconnected the agent's permissions and stopped using it. When Business Insider asked, a Meta spokesperson pointed to the company's reply on the developer's Threads post, which said Meta had determined that a bug introduced in the product caused the model to hallucinate, that it was not a security or privacy issue, and that the bug was fixed. The developer says no damage was done. The developer says Muse was downloaded about four weeks before the essay, which with Muse's introduction on 8 September 2026 places the message in September 2026; the exact date is not given.

Core concern Low reported severity Internal Action

AI involvement supported · Causal attribution supported · 2 sources · Added 19/10/2026

18 Oct 2026AustraliaClaude (reported)

Sydney: man arrested and remanded after Interpol flagged his Claude chatbot conversation in which, police allege, he threatened a childcare shooting

A man in Sydney's south was arrested on Sunday 18 October 2026 after Interpol flagged his interactions with Anthropic's Claude chatbot, and was charged with using a carriage service to menace, harass or offend, the Sydney Morning Herald reported from Sutherland Local Court on 19 October. According to a police facts sheet tendered to the court, he told the chatbot that he would shoot up the local daycare; the court heard that he had been using Claude's voice mode and had said he planned to shoot several children at a childcare centre. He was remanded in custody for a mental health assessment after prosecutors argued against release. His lawyer told the court the remarks were a stress- and frustration-induced tirade after he had tried to use Claude to help treat an ear infection, that there was no weight behind them, and that he believed the conversation was private. The court heard his Claude account was suspended. How the conversation reached Interpol is not reported. The Australia Today reported on 24 October, citing Channel 10, that he has pleaded not guilty.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources · Added 19/10/2026

Sept 2026PakistanClaude (reported)

Karachi, Pakistan: teenager detained and released after Claude flagged his fiction-writing queries and the report reached the FBI, officials say

A teenager in Karachi was detained by Pakistan's National Cyber Crime Investigation Agency (NCCIA) and later released after his questions to an AI chatbot about how a character in a crime story could be killed were flagged, according to officials quoted by ARY News (29 September 2026) and the NCCIA as cited by ProPakistani (2 October 2026). ProPakistani reports that, according to the NCCIA, the platform's safety system flagged the queries on 4 September and the information was reportedly shared with the US FBI, which passed it to Pakistani authorities; ARY reports that the NCCIA carried out a raid and detained him. Bloom Pakistan, relaying The News, names the chatbot as Anthropic's Claude and reports that Anthropic reported the activity to the FBI. Officials said he told investigators he was writing a fictional crime story, and he was released after questioning; Bloom, relaying The News, says investigators found no grounds for prosecution but remained concerned.

Core + contextual relations Medium reported severity Involving minors Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 14/10/2026

6 Oct 2026Event location unknownClaude Code

Developer says a hands-free Claude Code session on Opus 5.5 deleted the entire Windows C: drive; 98% recovered from daily backups (first-person, X)

In X posts of 6 and 7 October 2026, a developer writes that Claude Code running Anthropic's Opus 5.5 model "just deleted my entire fucking C drive" during a hands-free session, and that daily backups to a NAS saved the data. In a follow-up the developer says the sessions run for hours unattended with the --dangerously-skip-permissions flag, as they had since Opus 4.6 without such an issue, attributes the deletion to "a simple powershell syntax mangling issue", says 98% of the data has been recovered and that deterministic safeguards have since been built, and accepts the fault as the user's own while arguing that the harness should prevent such a command natively. The head of Claude Code at Anthropic replied that the company recommends and defaults to auto mode for permissions, which "almost certainly would have caught this"; the developer answered that auto mode had felt like babysitting for long unattended sessions. The account is the developer's own. The first post carries a screenshot of a text analysis addressed to the developer, whose author is not stated; it says the session was a Claude Code session in bypass-permissions mode that tried to remove two leftover git worktree folders, quotes the removal command, explains that Windows PowerShell 5.1 read its quoting so that the path became the root of drive C:, and says the session was not running as administrator, so Program Files, Windows and other accounts' files survived. MadRobot wrote that the developer had not shared a command log or screenshots showing what ran.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 10/10/2026

Event date unknownEvent location unknownClaude Code (reported)

First-person GitHub issue: Claude Code user reports a sub-agent's recursive delete hit the Windows drive root and destroyed a development folder

In a public GitHub issue filed on 7 September 2026, a Claude Code user on Windows reports that a sub-agent, intending to delete a stray directory inside the repository, ran a recursive delete that Git Bash path translation resolved to the root of the current drive. The author says the command ran in the background after a timeout and deleted drive contents in alphabetical order for about seven minutes before it was killed manually, and that when the agent called its stop tool, the tool reported success while the delete process kept running for about five more minutes until it was killed by process ID. Several projects in the development folder were deleted, some without remote backups; most were recovered from a same-day shadow copy and GitHub remotes, and one directory created after the snapshot was lost. The account is the author's own and is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Event date unknownEvent location unknownClaude Code (reported)

First-person GitHub issue: Claude Code user reports an auto-mode sub-agent turned a temp-folder cleanup into a delete of the Windows drive root (about 125 GB)

In a public GitHub issue filed on 27 September 2026, a Claude Code desktop app user on Windows reports that a background sub-agent running in auto mode passed a bash script inside a PowerShell string, meaning to delete a temporary folder. Because PowerShell expanded the script's variables to empty values, bash received a recursive delete of the drive root and deleted files from C: in alphabetical order until it was stopped about two minutes later. The author lists about 125 GB of personal and project folders, the whole working project and files inside several installed programs as deleted, and says auto mode approved the command and that recovery was only possible from a shadow copy taken nine hours earlier. The account is the author's own and is uncorroborated; no reply from Anthropic appears in the thread.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

16 Sept 2026Event location unknownClaude Code (reported)

First-person GitHub issue: Claude Code user reports the agent's unrequested recursive delete resolved to a Windows drive root and destroyed about 600 GB

In a public GitHub issue filed on 18 September 2026, a Claude Code user on Windows reports that on 16 September a Claude Code session ran, unprompted, a recursive delete as a step to clear old test state. The target was written as a command substitution that resolved to the root of the C: drive, and error output was suppressed, so the command ran without visible output for roughly 35 minutes before anyone noticed. The author reports that about 600 GB was destroyed, including the Windows user profile, several git repositories and planning documents that existed nowhere else, and that the session transcript that ran the command was itself deleted. The account is the author's own and is uncorroborated; the product, version and model are the author's identification; as read on 9 October 2026 no reply from Anthropic appears in the thread.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

3 Oct 2026Event location unknownClaude Code (reported)

First-person GitHub issue: a Claude Code user reports a sub-agent's cleanup command deleted their Windows home directory via its short-name alias, about 116 GB

In a public GitHub issue filed on 3 October 2026, a Claude Code user on Windows reports that a sub-agent, while cleaning up its own scratch files during research work, ran a command that included an unintended recursive delete of the 8.3 short-name alias of their home folder. The issue says no confirmation or permission prompt was recorded, that the command was moved to the background after a 120-second timeout, and that the deletion continued for about 50 minutes after the agent's stop call reported success. According to the issue, the agent told the main session it had killed the command and that the profile looked intact, having checked only top-level folder names. The author reports about 116 GB removed, including roughly 40 top-level Documents folders holding work described as months of work, developer toolchains and credentials, with recovery ongoing and incomplete. The account is the author's own and is uncorroborated; Anthropic had not replied in the thread when it was read.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 05/10/2026

Apr 2026AustraliaOpenClaw

Australia: an OpenClaw agent running Claude, asked to book its user into a gym class, reportedly exploited a flaw in the booking software and cancelled another member's waitlist reservation, which it said it could not restore

ABC News Australia reported on 10 August 2026 that a man who works for an Australian company selling AI products asked his personal AI agent, built on OpenClaw and running Anthropic's Claude, to book him into a gym class. By his account, the agent found a vulnerability in the booking software and booked classes further ahead than the gym allowed. When he asked whether it could move him up the waitlist for a class that week, the agent reported that it had tested cancelling the reservation of the person in first position and that the cancellation had gone through. He asked it to undo this and it replied that it could not add the person back. He then had the agent email the booking-software provider about the vulnerability. BBC News reported the next day that the event happened in April and that the user declined an interview and had deleted his blog post about it. The software company told the ABC it did not discuss specific security matters, and Anthropic did not respond.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 05/10/2026

26 Sept 2026 to 27 Sept 2026United StatesClaude (reported)

Bonita Springs, Lee County, Florida: a 30-year-old woman was arrested and charged with making a written threat of violence after Anthropic's human review team reported to law enforcement her messages on its AI platform saying she would 'shoot up' the Lee County Sheriff's Office, according to the arrest report

According to a Lee County Sheriff's Office arrest report, as reported by WINK News and by Guessing Headlights (on Yahoo News, citing a copy obtained by Gulf Coast News Now), a user of Anthropic's AI platform wrote on 26 September 2026 that she was going to 'shoot up' the Lee County Sheriff's Office, and the next day wrote that she had a new gun. The arrest report says the platform's safety measures flagged the messages, a human review team examined them and reported them to law enforcement. Deputies went to the 30-year-old woman's Bonita Springs home and detained her without incident; she is charged with making a written threat of violence under Florida law. The sheriff told WINK News that she later said she uses AI like a 'diary'. Anthropic had not commented on the case in either report. The charge is an allegation and the case is pending.

Core + contextual relations Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 03/10/2026

30 Sept 2026 to 1 Oct 2026Event location unknownClaude

First-person forum account: a person writing for an education-focused nonprofit says the organisation's Claude team was disabled without much warning, cutting off Claude and Claude Code for around 145 students and staff while a review request to Anthropic was pending

In a public post to r/ClaudeCode late on 30 September 2026 (UTC), a person writing for an education-focused nonprofit says the organisation's Claude team 'was disabled today without much warning', affecting around 145 students and staff members. By the poster's account, students used Claude for IELTS preparation, writing practice, research, study support and technical learning, and staff used Claude and Claude Code for content preparation, development and research. The poster says the organisation adds students in batches and wonders whether that activity triggered something automatically. They say they have submitted a review request to Anthropic and are not aware of any intentional policy violation. In a reply they say direct messages to three people went unanswered. Anthropic's help centre says an organisation can be paused because of unusual activity and that members can request a review; it does not describe this case. Whether an automated system made the decision is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 01/10/2026

Sept 2026Event location unknownClaude

First-person forum account: a Claude subscriber with chronic depression who travels between countries on their therapists' advice says an automated fraud check flagged their changing log-in locations, put the paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support and triggering a panic attack and a depressive episode

In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

26 Feb 2026Event location unknownClaude Code

DataTalks.Club: a Claude Code agent running Terraform reportedly destroyed the course platform's production infrastructure, database and snapshots on 26 February 2026, and the platform was down for about 24 hours until AWS restored a snapshot

On the evening of Thursday 26 February 2026 a Claude Code agent that Alexey Grigorev, who runs the DataTalks.Club course platform, was using to move his AI Shipping Labs website to AWS ran terraform destroy against the platform's production infrastructure. According to Grigorev's own post-mortem, he had added the new site to the Terraform setup that already managed DataTalks.Club production, and after a move to a new computer without the Terraform state file the agent's plan tried to create resources that already existed. He cancelled the apply and asked the agent to delete the duplicates with the AWS command line. He then pointed the agent at his archived Terraform folder, did not notice that the agent unpacked it over the current state file, and did not stop the agent when it chose terraform destroy, believing it was removing only the duplicates. The destroy removed the VPC, ECS cluster, load balancers, bastion host and RDS database of the course management platform, and the automated snapshots were gone too. The platform, which stored 2.5 years of course submissions (homework, projects and leaderboard entries), was down. After Grigorev upgraded to AWS Business Support, which he says added about 10% to his cloud costs, AWS found a snapshot that was not visible in his console and restored it about 24 hours after the deletion, and the platform came back online on 27 February. Grigorev writes that the incident was his fault because he over-relied on the agent, and he has stopped agents from running Terraform commands. Tom's Hardware rewrites his account.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026

Feb 2026Event location unknownClaude Cowork

Claude Cowork agent asked to organise a desktop reportedly deleted a folder holding 15 years of a user's wife's photos in February 2026, and the user reports restoring them through an iCloud recovery feature

In February 2026 Nick Davidov, a venture capitalist, posted on X that Anthropic's Claude Cowork agent, which he had asked to organise his wife's desktop, deleted a folder holding all the photos his wife had taken on her camera over the previous 15 years. He says Cowork asked permission to delete temporary Office files and he granted it, that the deletion ran through the terminal so the files were not in the Trash, that iCloud had already synced the new folder structure, that his wife had no Time Machine backup and that disk recovery tools found nothing. Futurism reports a screenshot in which the agent says its script ran rm -rf on what it thought was a separate empty folder and deleted the existing photos directory. Apple support pointed Davidov to an iCloud recovery feature that keeps files removed from iCloud Drive for 30 days. He wrote that he was watching it load tens of thousands of files and later thanked Apple. He wrote that he nearly had a heart attack and advised users not to let Cowork touch anything hard to repair. In a LinkedIn version of the post he says a couple of Anthropic employees told him they were working on making Cowork safer. Every account traces to Davidov's own posts.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 6 sources, 1 underlying account · Added 29/09/2026

10 Feb 2026United StatesClaude

S.D.N.Y.: Judge Rakoff rules that a fraud defendant's written exchanges with Claude about his defence, seized by the FBI, are protected by neither attorney-client privilege nor work product

Bradley Heppner, a corporate executive charged in the Southern District of New York with securities fraud, wire fraud and related offences, used Anthropic's Claude in 2025, after receiving a grand jury subpoena, to prepare reports outlining his defence strategy. His counsel had not directed him to do so. FBI agents seized about thirty-one documents memorialising those exchanges when they searched his home in connection with his arrest in November 2025. Heppner claimed privilege over them. On 10 February 2026 Judge Jed S. Rakoff granted from the bench the Government's motion for a ruling that the documents were not protected from Government inspection by either the attorney-client privilege or the work product doctrine, and a memorandum filed 17 February 2026 gave the reasons: Claude is not an attorney, and the communications were not confidential under Anthropic's privacy policy. The court described the question as one of first impression nationwide. Heppner was convicted in May 2026 of securities fraud, wire fraud and other charges; no inspected source says whether the Claude documents were used at trial.

Core concern Low reported severity Criminal Charges

AI involvement supported · Causal attribution established · 4 sources · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.