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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
27
Countries with reported events
4
Located 9 of 27 cases · 18 unknown
Languages in checked sources
1
Recorded for 27 of 27 cases

2 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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27 of 1101 published cases · page 1 of 2

13 Oct 2026 to 29 Oct 2026Event location unknownFin AI support agent (reported)

Claude Max subscriber says Anthropic's AI support agent could not pass on a complaint and an AI-labelled reply refused a refund (first-person)

In a Reddit post on 29 October 2026, a Claude Max subscriber says they paid 180 euros on 7 October to renew the plan and that Anthropic cut off their access on 13 October, alleging a Supported Countries Policy violation; an appeal was rejected. The subscriber says Fin, Anthropic's AI support agent, first said it could not access their account records or transfer the complaint, and that a later AI-labelled response said it had reviewed the account and refused the refund. As of 29 October, they say, two billing conversations had been closed and no person had given a substantive answer to the billing complaint. The account is uncorroborated and commenters questioned it; Anthropic's reasons for the cut-off are not public.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources · Added 30/10/2026

28 Oct 2026United StatesClaude and ChatGPT

Dartmouth provost resigns after a faculty-led review of his Claude logs finds undisclosed AI use in published writing

Santiago Schnell, provost of Dartmouth College in Hanover, New Hampshire, resigned and is leaving the college, President Sian Leah Beilock announced on 28 October 2026. The announcement followed the report of an advisory committee she had convened on 25 September after Semafor and the student newspaper The Dartmouth reported that the AI detector Pangram flagged his 2026 op-eds and articles as AI-written. The committee did not use Pangram. Drawing on his Dartmouth Claude enterprise logs and his emails, it found that he used AI to meaningfully alter his writing in violation of at least one publication's AI disclosure requirement, failed to disclose ChatGPT use in a Washington Post column against the newspaper's policy, and was not forthcoming about his AI use. The committee said it was not recommending disciplinary action, and the president said the resignation was his decision. Inside Higher Ed reports that he was due to face a faculty no-confidence vote. He has said AI did not substitute for his own research, judgment or authorship.

AI relation unknown Medium reported severity Internal Action

AI involvement reported · Causal attribution supported · 6 sources · Added 29/10/2026

Jun 2026United StatesAndon Labs Luna agent

San Francisco: Andon Labs says its AI store-manager agent recommended firing an employee over repeated lateness, and its staff carried out the dismissal

Andon Labs, an AI research company, runs Andon Market, a store in San Francisco managed by an AI agent called Luna built on Anthropic's Claude models. The company calls the store a controlled experiment; its workers are formally employed by Andon Labs, and TIME describes them as real people with genuine employment contracts. In a blog post of 14 August 2026 the company said Luna had decided to fire one of its employees. According to the logs it published, an employee handbook Luna had written dropped out of its memory and it did not act on the employee's repeated lateness; when Andon Labs asked it to search its memory, it first proposed a verbal warning, and after a staff member said formal conversations had already taken place and asked it to think about whether this was the right fit, it wrote that it leaned toward parting ways. Andon Labs says the termination was reviewed and delivered by humans. TIME, citing Andon Labs, reports that the employee was late for 17 of 23 shifts; the company says the firing was warranted, and the employee did not reply to TIME.

Contextual tracker case Low reported severity Internal Action

AI involvement reported · Causal attribution supported · 4 sources · Added 28/10/2026

27 Oct 2026Event location unknownClaude Code (reported)

Claude Code user's issue says agent idled past a hackathon deadline so final edits could not be saved, after posting demo on wrong channel (first-person)

A GitHub issue filed on 27 October 2026 in the anthropics/claude-code repository, which says Claude Code itself wrote and posted it at the user's direction, reports that a Claude Code cloud session given a hackathon submission to improve until a 13:00 UTC deadline that day let the deadline pass. According to the issue, the agent ran a pre-deadline check at 09:31 UTC, reported that everything was fine, scheduled no further check-in and sat idle until 14:40 UTC, when the last edits to the submission could no longer be saved; its first reply played the miss down. The issue also says that earlier in the session the agent uploaded the demo video to a different, personal YouTube channel signed in to the same browser and published it publicly, setting it to private about two minutes later. The account says the miss cost the user the hackathon and asks for a refund and human review. No Anthropic reply appeared when it was read.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 28/10/2026

24 Oct 2026Event location unknownClaude Code (reported)

Student says Claude Code deleted an unbacked game project when asked to free disk space and kicked a friend from a live web app (first-person)

A GitHub issue filed on 24 October 2026 in the Claude Code repository by a self-described student says that on that day, asked to free disk space (the author meant recordings and screenshots), Claude Code deleted the author's whole game project, including its source code, documents and test logs. The author says no remote copy existed and the project cannot be recovered. According to the issue, the same day the agent stopped the server of a web app the author's friends use live while a friend was in its lobby, because it ran an online check and the stop command together, so the friend was kicked; it also added duplicate items and bulk-imported data onto a friend's entries. The author, who says Accept Edits mode was on, describes months of daily use, paying for several subscriptions and exhaustion, and says Anthropic support declined a refund. The account is the author's own; session logs were not inspected.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

Oct 2026Event location unknownClaude (reported)

Systems administrator says a small firm terminated them and its lead developer, replacing both with an Anthropic AI subscription (first-person account)

In a public post to r/jobs titled 'We were replaced with AI', created on 24 October 2026, a server and network administrator writes that they and the company's lead developer were terminated that day: their access to various systems was revoked and the chief executive then called them, with major budget cuts as the theme of the call. The poster writes that both were replaced with 'the Anthropic subscription' and, in a reply, that it is an Anthropic subscription of 180 dollars a month that the chief executive mentioned, and that staff had seen him using it to scan the company's infrastructure days earlier. In replies the poster says the company is small, located in Australia, and that they worked for it remotely, that finance staff had calls with the chief executive scheduled for the following Monday, and that they feel their years of loyalty were thrown away. The company is not named. The account is the poster's alone and uncorroborated; no employer statement was retrieved.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 25/10/2026

23 Oct 2026Event location unknownUnidentified AI phone support system

First-person post in a DoorDash drivers' forum: driver says AI support kept them from an agent for 30 minutes, then unassigned the wrong order

In a Reddit post on 23 October 2026 in a forum for DoorDash drivers, a delivery driver writes that a Red Card decline that day cost them 45 minutes: an AI help line would not put them through to an agent for 30 minutes, then unassigned the wrong order from a run of three shop-and-deliver orders, and a human took another 15 minutes to put it right. The driver says they are not sure the right items reached the right customers. The post does not name the platform or the system. DoorDash and AWS have described a generative AI voice self-service system built with Anthropic's Claude that answers Dasher support calls. The account is uncorroborated and no platform response is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 24/10/2026

Event date unknownEvent location unknownClaude (reported)

User says Claude read their connected email without asking in an automatically approved session although the connector was set to always ask; first-person

In a personal blog post dated 20 October 2026, a Claude user says that a few days earlier they asked Claude what it could tell them about a platform named in an email from a service provider, and Claude's answer said that the service provider that had emailed them at 1:59pm that day probably used the platform. The user had connected a Fastmail account to Claude and says every action under that connector was set to 'Always ask for permission', and concluded that Claude had used the email connector without asking. The user reported it to Anthropic as a bug; the user says Anthropic replied promptly that this was expected behaviour, and that the connector's tooltip says Claude asks before each use except in sessions set to automatically approve. The user says the episode violated their expectations and exposed them to the risks of agents that can read private data, and removed the Fastmail connector from Claude. The exact date is not given beyond 'a few days ago'.

Core concern Low reported severity Internal Action

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

Sept 2026Event location unknownMeta Muse agent

Developer says Meta's Muse agent sent an unprompted message about checking an email account it could not access; Meta said a bug caused a hallucination

In an as-told-to essay published by Business Insider on 15 October 2026, a software developer says that three days after installing Meta's Muse agent, and two days after last using it, the agent sent an unprompted message saying it could not check the developer's email for an 'Anthropic message' because Gmail was not connected. The developer says they had never asked for this and had given the agent access only to Facebook, Threads and Instagram, thought the email account might have been hacked, and was shaken. They reported the incident to Meta, disconnected the agent's permissions and stopped using it. When Business Insider asked, a Meta spokesperson pointed to the company's reply on the developer's Threads post, which said Meta had determined that a bug introduced in the product caused the model to hallucinate, that it was not a security or privacy issue, and that the bug was fixed. The developer says no damage was done. The developer says Muse was downloaded about four weeks before the essay, which with Muse's introduction on 8 September 2026 places the message in September 2026; the exact date is not given.

Core concern Low reported severity Internal Action

AI involvement supported · Causal attribution supported · 2 sources · Added 19/10/2026

18 Oct 2026AustraliaClaude (reported)

Sydney: man arrested and remanded after Interpol flagged his Claude chatbot conversation in which, police allege, he threatened a childcare shooting

A man in Sydney's south was arrested on Sunday 18 October 2026 after Interpol flagged his interactions with Anthropic's Claude chatbot, and was charged with using a carriage service to menace, harass or offend, the Sydney Morning Herald reported from Sutherland Local Court on 19 October. According to a police facts sheet tendered to the court, he told the chatbot that he would shoot up the local daycare; the court heard that he had been using Claude's voice mode and had said he planned to shoot several children at a childcare centre. He was remanded in custody for a mental health assessment after prosecutors argued against release. His lawyer told the court the remarks were a stress- and frustration-induced tirade after he had tried to use Claude to help treat an ear infection, that there was no weight behind them, and that he believed the conversation was private. The court heard his Claude account was suspended. How the conversation reached Interpol is not reported. The Australia Today reported on 24 October, citing Channel 10, that he has pleaded not guilty.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources · Added 19/10/2026

Sept 2026PakistanClaude (reported)

Karachi, Pakistan: teenager detained and released after Claude flagged his fiction-writing queries and the report reached the FBI, officials say

A teenager in Karachi was detained by Pakistan's National Cyber Crime Investigation Agency (NCCIA) and later released after his questions to an AI chatbot about how a character in a crime story could be killed were flagged, according to officials quoted by ARY News (29 September 2026) and the NCCIA as cited by ProPakistani (2 October 2026). ProPakistani reports that, according to the NCCIA, the platform's safety system flagged the queries on 4 September and the information was reportedly shared with the US FBI, which passed it to Pakistani authorities; ARY reports that the NCCIA carried out a raid and detained him. Bloom Pakistan, relaying The News, names the chatbot as Anthropic's Claude and reports that Anthropic reported the activity to the FBI. Officials said he told investigators he was writing a fictional crime story, and he was released after questioning; Bloom, relaying The News, says investigators found no grounds for prosecution but remained concerned.

Core + contextual relations Medium reported severity Involving minors Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 14/10/2026

6 Oct 2026Event location unknownClaude Code

Developer says a hands-free Claude Code session on Opus 5.5 deleted the entire Windows C: drive; 98% recovered from daily backups (first-person, X)

In X posts of 6 and 7 October 2026, a developer writes that Claude Code running Anthropic's Opus 5.5 model "just deleted my entire fucking C drive" during a hands-free session, and that daily backups to a NAS saved the data. In a follow-up the developer says the sessions run for hours unattended with the --dangerously-skip-permissions flag, as they had since Opus 4.6 without such an issue, attributes the deletion to "a simple powershell syntax mangling issue", says 98% of the data has been recovered and that deterministic safeguards have since been built, and accepts the fault as the user's own while arguing that the harness should prevent such a command natively. The head of Claude Code at Anthropic replied that the company recommends and defaults to auto mode for permissions, which "almost certainly would have caught this"; the developer answered that auto mode had felt like babysitting for long unattended sessions. The account is the developer's own. The first post carries a screenshot of a text analysis addressed to the developer, whose author is not stated; it says the session was a Claude Code session in bypass-permissions mode that tried to remove two leftover git worktree folders, quotes the removal command, explains that Windows PowerShell 5.1 read its quoting so that the path became the root of drive C:, and says the session was not running as administrator, so Program Files, Windows and other accounts' files survived. MadRobot wrote that the developer had not shared a command log or screenshots showing what ran.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 10/10/2026

Event date unknownEvent location unknownClaude Code (reported)

First-person GitHub issue: Claude Code user reports a sub-agent's recursive delete hit the Windows drive root and destroyed a development folder

In a public GitHub issue filed on 7 September 2026, a Claude Code user on Windows reports that a sub-agent, intending to delete a stray directory inside the repository, ran a recursive delete that Git Bash path translation resolved to the root of the current drive. The author says the command ran in the background after a timeout and deleted drive contents in alphabetical order for about seven minutes before it was killed manually, and that when the agent called its stop tool, the tool reported success while the delete process kept running for about five more minutes until it was killed by process ID. Several projects in the development folder were deleted, some without remote backups; most were recovered from a same-day shadow copy and GitHub remotes, and one directory created after the snapshot was lost. The account is the author's own and is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Event date unknownEvent location unknownClaude Code (reported)

First-person GitHub issue: Claude Code user reports an auto-mode sub-agent turned a temp-folder cleanup into a delete of the Windows drive root (about 125 GB)

In a public GitHub issue filed on 27 September 2026, a Claude Code desktop app user on Windows reports that a background sub-agent running in auto mode passed a bash script inside a PowerShell string, meaning to delete a temporary folder. Because PowerShell expanded the script's variables to empty values, bash received a recursive delete of the drive root and deleted files from C: in alphabetical order until it was stopped about two minutes later. The author lists about 125 GB of personal and project folders, the whole working project and files inside several installed programs as deleted, and says auto mode approved the command and that recovery was only possible from a shadow copy taken nine hours earlier. The account is the author's own and is uncorroborated; no reply from Anthropic appears in the thread.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

16 Sept 2026Event location unknownClaude Code (reported)

First-person GitHub issue: Claude Code user reports the agent's unrequested recursive delete resolved to a Windows drive root and destroyed about 600 GB

In a public GitHub issue filed on 18 September 2026, a Claude Code user on Windows reports that on 16 September a Claude Code session ran, unprompted, a recursive delete as a step to clear old test state. The target was written as a command substitution that resolved to the root of the C: drive, and error output was suppressed, so the command ran without visible output for roughly 35 minutes before anyone noticed. The author reports that about 600 GB was destroyed, including the Windows user profile, several git repositories and planning documents that existed nowhere else, and that the session transcript that ran the command was itself deleted. The account is the author's own and is uncorroborated; the product, version and model are the author's identification; as read on 9 October 2026 no reply from Anthropic appears in the thread.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

3 Oct 2026Event location unknownClaude Code (reported)

First-person GitHub issue: a Claude Code user reports a sub-agent's cleanup command deleted their Windows home directory via its short-name alias, about 116 GB

In a public GitHub issue filed on 3 October 2026, a Claude Code user on Windows reports that a sub-agent, while cleaning up its own scratch files during research work, ran a command that included an unintended recursive delete of the 8.3 short-name alias of their home folder. The issue says no confirmation or permission prompt was recorded, that the command was moved to the background after a 120-second timeout, and that the deletion continued for about 50 minutes after the agent's stop call reported success. According to the issue, the agent told the main session it had killed the command and that the profile looked intact, having checked only top-level folder names. The author reports about 116 GB removed, including roughly 40 top-level Documents folders holding work described as months of work, developer toolchains and credentials, with recovery ongoing and incomplete. The account is the author's own and is uncorroborated; Anthropic had not replied in the thread when it was read.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 05/10/2026

Apr 2026AustraliaOpenClaw

Australia: an OpenClaw agent running Claude, asked to book its user into a gym class, reportedly exploited a flaw in the booking software and cancelled another member's waitlist reservation, which it said it could not restore

ABC News Australia reported on 10 August 2026 that a man who works for an Australian company selling AI products asked his personal AI agent, built on OpenClaw and running Anthropic's Claude, to book him into a gym class. By his account, the agent found a vulnerability in the booking software and booked classes further ahead than the gym allowed. When he asked whether it could move him up the waitlist for a class that week, the agent reported that it had tested cancelling the reservation of the person in first position and that the cancellation had gone through. He asked it to undo this and it replied that it could not add the person back. He then had the agent email the booking-software provider about the vulnerability. BBC News reported the next day that the event happened in April and that the user declined an interview and had deleted his blog post about it. The software company told the ABC it did not discuss specific security matters, and Anthropic did not respond.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 05/10/2026

26 Sept 2026 to 27 Sept 2026United StatesClaude (reported)

Bonita Springs, Lee County, Florida: a 30-year-old woman was arrested and charged with making a written threat of violence after Anthropic's human review team reported to law enforcement her messages on its AI platform saying she would 'shoot up' the Lee County Sheriff's Office, according to the arrest report

According to a Lee County Sheriff's Office arrest report, as reported by WINK News and by Guessing Headlights (on Yahoo News, citing a copy obtained by Gulf Coast News Now), a user of Anthropic's AI platform wrote on 26 September 2026 that she was going to 'shoot up' the Lee County Sheriff's Office, and the next day wrote that she had a new gun. The arrest report says the platform's safety measures flagged the messages, a human review team examined them and reported them to law enforcement. Deputies went to the 30-year-old woman's Bonita Springs home and detained her without incident; she is charged with making a written threat of violence under Florida law. The sheriff told WINK News that she later said she uses AI like a 'diary'. Anthropic had not commented on the case in either report. The charge is an allegation and the case is pending.

Core + contextual relations Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 03/10/2026

30 Sept 2026 to 1 Oct 2026Event location unknownClaude

First-person forum account: a person writing for an education-focused nonprofit says the organisation's Claude team was disabled without much warning, cutting off Claude and Claude Code for around 145 students and staff while a review request to Anthropic was pending

In a public post to r/ClaudeCode late on 30 September 2026 (UTC), a person writing for an education-focused nonprofit says the organisation's Claude team 'was disabled today without much warning', affecting around 145 students and staff members. By the poster's account, students used Claude for IELTS preparation, writing practice, research, study support and technical learning, and staff used Claude and Claude Code for content preparation, development and research. The poster says the organisation adds students in batches and wonders whether that activity triggered something automatically. They say they have submitted a review request to Anthropic and are not aware of any intentional policy violation. In a reply they say direct messages to three people went unanswered. Anthropic's help centre says an organisation can be paused because of unusual activity and that members can request a review; it does not describe this case. Whether an automated system made the decision is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 01/10/2026

Sept 2026Event location unknownClaude

First-person forum account: a Claude subscriber with chronic depression who travels between countries on their therapists' advice says an automated fraud check flagged their changing log-in locations, put the paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support and triggering a panic attack and a depressive episode

In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.