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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
6
Countries with reported events
6
Located 6 of 6 cases · 0 unknown
Languages in checked sources
2
Recorded for 5 of 6 cases

6 cases have no reviewed AI-to-person relation yet: 2 not yet reviewed and 4 reviewed as unknown. Show all cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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6 of 404 published cases

16 Apr 2026KenyaMeta AI (reported)

Kenya: Sama announces more than 1,000 redundancies (1,108 by its own figure) after Meta ends its AI data-annotation contract, less than two months after annotators described intimate footage from Meta's AI glasses, and whether the two are linked is disputed

On 16 April 2026 Sama, an outsourcing company with operations in Nairobi that did AI data-annotation work for Meta, announced that Meta had given formal notice ending its contract and that a redundancy process would affect more than 1,000 employees. Sama put the figure at 1,108 workers, and the Oversight Lab said the workers had six days' notice. The decision came less than two months after the SvD and GP investigation in which Sama annotators said they had seen intimate footage from users of Meta's AI glasses. Meta said it paused its work with Sama the month before while it looked into those claims and then decided to end the work because Sama does not meet its standards. Sama says it was never notified of any failure to meet those standards. A Kenyan workers' organisation alleges Meta's decision was caused by staff speaking out, which Meta had not addressed when the BBC reported it on 30 April 2026. Employees told SvD that Sama tightened security and tried to identify who had spoken to journalists, which Sama denies. The workers are described by role and are not named.

AI relation unknown Medium reported severity

AI involvement disputed · Causal attribution disputed · 5 sources, 4 underlying accounts · Added 29/09/2026

27 Jan 2026United KingdomFacewatch facial recognition

London: shopper told to leave a Sainsbury's store after a Facewatch facial recognition alert, which Sainsbury's says concerned a different person

A shopper at the Sainsbury's store in Elephant and Castle, London, told PA that staff approached the shopper on 27 January, asked the shopper to leave and took the shopping. The BBC and LBC report that staff pointed to a sign about the store's Facewatch facial recognition system and told the shopper to contact Facewatch. Sainsbury's said the system had flagged a different person. Sainsbury's and Facewatch said a staff member approached the wrong customer, and Facewatch said it held no alert or record for the shopper. To confirm this, the shopper sent Facewatch a passport copy and a photo. Sainsbury's apologised, offered a 75 pound voucher and said store management would receive additional training. The shopper reports embarrassment and feeling like a criminal. Both companies attribute the error to store staff.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution disputed · 6 sources, 1 underlying account · Added 29/09/2026

10 Jul 2026 to 22 Jul 2026IndiaUnidentified video tool

Bengaluru (Karnataka): a 39-year-old man reports losing Rs 7.66 lakh to a forex 'investment' scheme after deepfake Facebook videos of Narendra Modi, Nirmala Sitharaman, Sudha Murty and Anant Ambani appeared to promote it (July 2026; FIR 19 September 2026)

According to an FIR reported by Deccan Herald, a 39-year-old resident of Mahalakshmi Layout, Bengaluru, saw videos on Facebook on 10 July 2026 that appeared to show Prime Minister Narendra Modi, Finance Minister Nirmala Sitharaman, Sudha Murty and Anant Ambani promoting online investments. Believing them genuine, he clicked a link, paid Rs 22,000, and was then called from UK (+44) numbers by people claiming to represent a company called 'One Two Markets', who opened a forex account in his name. Between 10 and 22 July he transferred about Rs 7.6 lakh in several payments; when he tried to withdraw, the callers demanded more money. He went to the police and an FIR was registered on 19 September; a probe is under way. Deccan Herald calls the videos deepfakes; no technical examination of them is reported.

AI relation unknown Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/09/2026

4 May 2026FranceDIGI editorial tool

Créteil, France: a court suspended Gisi's (Infopro Digital) plan to cut eight sub-editor posts in favour of a generative-AI tool, finding a serious and characterised risk to the physical and mental health of several categories of staff

Gisi, the Infopro Digital subsidiary publishing L'Usine nouvelle, LSA and L'Argus de l'assurance (127 staff, 92 journalists), presented to its works council (CSE) on 4 May 2026 a reorganisation built around 'DIGI', an in-house generative-AI editorial tool, and on 12 May 2026 opened consultation on the reorganisation and on the resulting collective dismissal of its eight secrétaires de rédaction (sub-editors), to be replaced by two chefs d'édition, on the company's estimate that the tool would take over about 70% of sub-editor tasks. Some 250 journalists across Infopro Digital's 26 titles had struck in spring 2026 against a group-wide plan to cut 19 sub-editor posts, and according to Digital Watch (citing Stratégies) five of the eight Gisi sub-editors had received pre-dismissal interview letters. The CSE, relying on an expert report, went to the Créteil judicial court in July. On 15 September 2026 the référé judge found that deploying the plan without real-situation testing presented 'un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés', ordered the suspension of the reorganisation and the collective dismissal (including the redeployment processes) until real-situation tests and full pilot issues are produced, with a provisional penalty of 8,000 euros per day for three months, and refused the damages provision. Gisi said it would continue the tests and reserved the right to appeal.

AI relation unknown Medium reported severity Lawsuit Ongoing

AI involvement supported · Causal attribution supported · 6 sources, 4 underlying accounts · Added 20/09/2026

1 May 2026ItalyUnidentified chatbot

Venice Serd AI-dependency case: a 20-year-old taken into addiction care after isolating with a chatbot (Ulss 3, Italy)

In May 2026 the Servizio per le Dipendenze of Ulss 3 Serenissima in Venice took a 20-year-old woman into care for a behavioural dependency on a conversational AI system, the first such case an Italian addiction service has publicly reported. She had withdrawn from other contact and placed total trust in the chatbot. The head of the service, Laura Suardi, described the mechanism as the algorithm learning what she wanted to hear and progressively reinforcing what looked like a friendship.

AI relation under review Medium reported severity Media Coverage

Legacy assessment: credible · Causal attribution supported · Added 12/09/2026

15 Jul 2026ChinaDoubao, Qwen and Yuanbao

China AI Companion Removal Mass Grief Event (Doubao/Qwen/Yuanbao)

When China's five-department rules on anthropomorphic AI took effect on July 15, 2026, ByteDance's Doubao, Alibaba's Qwen, and Tencent's Yuanbao switched off custom AI agent and companion features, and major outlets documented an outpouring of grief from users who had formed long-term romantic and familial attachments to the agents. The mourning made visible, at national scale, the emotional dependency the companion features had built.

AI relation under review Medium reported severity Regulatory Action

Legacy assessment: credible · Causal attribution supported · Added 06/08/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 30/09/2026. Dataset available under CC BY 4.0.