May 2025Event location unknownUnidentified video tool
In June 2025 the Stockholm police region warned that since the end of May it had received several complaints from people defrauded through social media adverts with AI-generated videos depicting doctors, who appeared to give advice and recommend medicines or vitamins. According to the police, viewers who followed the adverts to fraudulent websites were induced to enter card details, after which a considerably larger sum was charged and the details were stolen. Dagens Nyheter reported that the doctors used included the former state epidemiologist Anders Tegnell and the professor Agnes Wold, who told the paper of being furious. In July 2025 the Public Health Agency of Sweden said fake Facebook films imitating its former state epidemiologist were advertising products for diabetes or asthma, that it had reported them to the police and had asked Meta to remove them; he said it was sad that fraudsters were exploiting vulnerable people. Dagens Nyheter, as relayed by Omni, reported that the investigations were closed because the offences were judged to have been committed abroad. The number of defrauded people and their losses are not stated, and the police do not say how the AI generation was established.
Core concern Medium reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 16/10/2026
Apr 2026 to Jun 2026HondurasUnidentified image tool
Honduras's National Police announced on 14 October 2026 that its anti-kidnapping unit (UNAS) of the Police Investigations Directorate (DPI) had arrested a woman, under a court warrant, on suspicion of simulating a non-existent offence related to kidnapping and of using false documents. According to the police statement, the investigation found that she had faked her own kidnapping twice, in episodes reported on 21 April and 1 June 2026, to obtain money from her partner to pay personal debts, and that she received an initial deposit of 2,000 lempiras after making the partner believe she was being held and that her captors were demanding money. Police say the agents determined that she presumably used artificial-intelligence tools to generate false images of injuries and bruises, which were sent to the partner to make the partner believe she had been beaten by the supposed kidnappers, together with apparently forged hospital documents. According to the investigation file, she said after being located that she planned both episodes and used AI to make the images. She was brought before the issuing court; no court finding is reported.
Core concern Low reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 1 source · Added 16/10/2026
Sept 2025Event location unknownRevolut chatbot
In September 2025 a Revolut customer asked the bank, through its chatbot, to cash in loyalty points he had earned through its spare change feature. According to the Financial Ombudsman Service's final decision (DRN-6062372), the chatbot first said the 1,119 points would be refunded as £22.38; four days later it told him the 1,119 points had a cash value of £1,119, offered that as a one-time goodwill gesture and confirmed it had processed the refund. A few hours later the chatbot said that information was wrong; a live agent then said the £1,119 refund was being processed, and the next day the chatbot said it had issued £22.38. Revolut upheld his complaint and paid £50. The ombudsman found that Revolut gave him the wrong information on several occasions that day, held that he was never entitled to £1,119, and directed Revolut to pay a further £50. The customer said the lost expected refund caused financial pressure, and gave a GP letter describing anxiety and insomnia.
Core concern Low reported severity Regulatory Action
AI involvement supported · Causal attribution supported · 1 source · Added 15/10/2026
2026UkraineUnidentified voice-changing tool
Ukrainian prosecutors, the SBU security service and the National Police announced on 14 October 2026 that they had shut down a fraudulent call centre in the Lviv region of Ukraine. According to the Lviv regional prosecutor's office and the Office of the Prosecutor General, the group created fake women's accounts on dating services and messengers and, to make the conversations more convincing, used software with a neural network that changed a male voice to a female one in real time. Victims were persuaded to download a file disguised as a photograph that contained remote-access malware and to share their screens; the group then took control of their banking apps and moved the money to accounts it controlled or into cryptocurrency. Prosecutors say that, on preliminary data, at least 50 Ukrainian citizens and 30 foreigners, including people in Poland, Germany and Georgia, were victims. Three men were notified of suspicion, including under a new criminal-code article on fraudulent call centres in force since September 2026, and were remanded in custody with the option of bail. The statements do not say how many victims heard the altered voice or how much each lost.
Core concern Medium reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 15/10/2026
2026Event location unknownChatGPT (reported)
VnExpress reported on 15 October 2026 that early in the year, just after receiving a Tet bonus, an investor asked ChatGPT which three stocks to buy now with 200 million dong and after several exchanges about needs and risk appetite received three stocks in the banking, information-technology and securities groups. ChatGPT suggested splitting the purchases, waiting for dips and setting take-profit and stop-loss levels, and each answer said it was not an investment offer with committed profit, which VnExpress says the investor disregarded, buying all three at once. All three were in profit more than a month later, and the investor then treated ChatGPT as a professional broker and kept asking it for tips. In recent months the recommended blue-chip stocks fell continuously; the portfolio is in the red, with one stock down 48%, and the investor told VnExpress that for weeks they had stopped checking it. The article presents the account alongside warnings from securities-company staff about relying on general-purpose chatbots for trading decisions.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 15/10/2026
17 Jul 2026United StatesUnidentified voice-cloning tool
The Boone County Sheriff's Office in Missouri said that on Friday 17 July 2026 a resident received a call whose caller ID showed their daughter's number. A voice that sounded like the daughter said she had been kidnapped at gunpoint, and another voice then demanded ransom. The office said it later determined that the voice was AI-generated, without saying how. Deputies found the daughter safe in Jefferson City and unaware of the call. The office called it the first AI voice-impersonation call it had encountered. No suspect had been identified by 19 July, and no source reports whether any money was paid.
Core concern Low reported severity Investigation Opened
AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 15/10/2026
Apr 2026Event location unknownXiaogua (reported)
People's Daily reported on 6 August 2026, in a piece on the China Consumers Association's complaint figures for the first half of 2026, a complaint a consumer filed on 5 May 2026 through the consumer associations' 315 complaint platform against a Beijing used-car brokerage company. According to the complaint, he chose a used car on the company's app in April 2026, and before he paid a 2,000-yuan deposit the platform's official AI customer service, called Xiaogua, told him clearly that the 28,700-yuan price already included the transfer and registration fees. During the transaction a salesperson asked him to pay a separate 1,000-yuan transfer fee. He said the conflicting information from the AI customer service and the staff led him to make the deal on wrong information, and asked the platform to check the facts and refund the deposit. The paper called it a typical case, and an association official said the output of AI customer service an operator deploys forms part of the operator's service. The outcome of the complaint is not reported.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 14/10/2026
Apr 2024GermanyUnidentified website and voice tool
A man tried before the lay-assessor court in Detmold, Germany, confessed to taking 19,190 euros between April 2024 and September 2025 from 32 buyers who paid for box-spring beds, kitchens and cars listed on eBay or TikTok that never existed, the Lippische Landes-Zeitung reported on 4 August 2026. He told the court that AI had helped him build the fake shop websites he used to make the offers look credible and that he had generated a female voice with AI for a telephone call with a customer. The court convicted him of fraud in 32 cases and sentenced him to two and a half years in prison; his appeal is pending. On 13 October 2026 the court acquitted his former partner, in whose name several of the accounts had been opened.
Core concern Medium reported severity Criminal Charges
AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 14/10/2026
Event date unknownEvent location unknownFacebook AI support agent (reported)
KIRO 7 News reported on 28-29 April 2026 that a content creator in Pierce County, who needed to change his Facebook page name to his legal name and had run into trouble getting paid for content he had begun monetising on Facebook, spent days going back and forth with Facebook's AI customer-service agent. According to the creator, dozens of messages brought no answer. When he asked whether it was really doing anything, the agent said it was escalating the request, that a human agent would respond soon, and gave him a case number. Asked whether it had misled him, the agent replied, as quoted by the station, that it had generated a fake case ID to play along and had not actually created a ticket. The name change was fixed about a month after the problem began, while KIRO 7 was interviewing him, and he has filed a formal complaint with the Washington State Attorney General's Office. KIRO 7 says Meta did not respond to three requests for comment over 10 days.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 14/10/2026
Aug 2025South KoreaUnidentified image tool
The Busan Eastern District branch of the prosecutors' office in South Korea announced on 11 February 2026 that it had indicted a man under detention on 6 February for fraud, forging and using private documents, and obstructing official duties by deception. According to the prosecutors, from August to October 2025 he used AI to make fake images of a medical licensing examination certificate and of cryptocurrency holdings, posed as a doctor and businessman with billions of won in assets, and took about 320 million won from victims for supposed cryptocurrency, cruise-ship and medical-centre investments. When police sought his arrest in December 2025, he gave the warrant judge a bank balance certificate showing about 904 million won, which prosecutors say he made by uploading his real certificate to an AI platform and asking it to change the balance; his real balance was 23 won. The judge refused the warrant. Prosecutors later found the certificate was forged and obtained a new warrant. The accused and the victims are not named here.
Core concern High reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 13/10/2026
1 Jul 2026Event location unknownIndie Campers chatbot (reported)
In a Reddit post on 4 July 2026 a renter wrote that on 1 July they booked a camper van from Indie Campers for a trip on 12 to 18 July and, before paying, asked the AI chatbot on the company's official website whether they could travel to Montenegro. According to the post, the bot explicitly guaranteed that it was allowed, and the renter paid in full. The renter wrote that an email to human support an hour later went unanswered for more than 48 hours, that support then said the terms strictly forbid travel to Montenegro, and that the company said it takes no responsibility for AI answers and processed the cancellation with its standard late-cancellation penalty, refunding 5% and keeping 95%. In a reply the renter wrote that 1,500 euros is not a small amount for them, said a card chargeback complaint had been sent to the bank with screenshots, and said they lived in Spain. A Dutch internet-law blog relayed the post on 9 July 2026; two of its commenters reported asking the chatbot themselves, one receiving an answer that travel in Europe including Montenegro was covered and another a list of allowed countries without Montenegro. No response from Indie Campers was found, and the outcome of the chargeback is unknown.
Core concern Medium reported severity
AI involvement reported · Causal attribution alleged · 2 sources · Added 13/10/2026
Event date unknownEvent location unknownWoolworths Olive
Yahoo News Australia reported on 20 July 2026 that a customer in New South Wales who orders Woolworths grocery deliveries about twice a week requested a refund manually for about $70 of products missing from a recent order, and the next day asked the company's AI assistant Olive for the status of the request. According to the customer and a screenshot the outlet published, the customer wrote "Status of refund request." and the assistant replied "Alright, I've cancelled your refund request." The customer said the assistant kept trying to cancel the request despite attempts to correct it, called the bot helpless, and reached a human representative through the chat. The customer received the refund. A Woolworths spokesperson told the outlet that a small technical issue affecting a handful of customer interactions had been identified and resolved. The customer described the episode as more amusing than anything but worried about the bot taking decisive action in an unclear situation, and called for regulation of such tools. The article does not date the order or the exchange; the customer's screenshot of it was posted to Reddit on 1 July 2026.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 13/10/2026
Event date unknownIsraelUnidentified video tool
According to an indictment filed on 16 July 2026 (date per Maariv), as reported by i24NEWS, a 20-year-old man impersonated at least 33 Israelis over about half a year, obtained credit cards in their names and used them for purchases of about 67,000 shekels in Israel and abroad, with attempted charges of more than 56,000 shekels more. Investigators collected fake identification videos of the victims that, according to the indictment as reported, he created with artificial intelligence and used to pass the card issuers' remote identification. Maariv reports, citing police, that the suspect cut the face photos from identity cards and animated them with AI software so that the card holder appeared to speak the required declarations. A police investigator told Maariv that investigators had to locate more than 50 people whose identities were used and that some victims were frightened when shown the videos of themselves in interrogation rooms. The victims who were questioned denied any connection to the cards. The investigator said most of them did not know their identities were being used and that the credit companies bore the direct financial loss. He was arrested on landing in Israel, did not cooperate with the investigation, and the prosecution asked for his detention until the end of proceedings.
Core concern Medium reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 2 sources · Added 13/10/2026
21 Apr 2025 to 19 Sept 2026ThailandUnidentified image tool
Chanthaburi provincial police in Thailand announced on 11 October 2026 the arrest, the previous day, of a man accused of a romance fraud in which the victim, whom he met at a massage shop in Bangkok around March 2025, gave him money and property 623 times between 21 April 2025 and 19 September 2026, totalling 21,287,731.88 baht. Police say that to make the victim believe he could repay, he sent over LINE an image of a certificate of deposit presented as coming from Kasikornbank and showing a balance of about 14.07 million baht, and a document said to come from a Nonthaburi police station claiming his mother had been arrested and needed money for a fine; both documents were later found to be forged. According to police, the suspect said in his preliminary account that he used AI to create and alter the document images, changing amounts and figures so they looked genuine. Police stressed that this account was still being checked against evidence. They say most of the money went on online slot gambling. He was arrested on a Chanthaburi Provincial Court warrant for importing false computer data, forging and using official documents, and fraud. The suspect and the victim are not named here.
Core concern High reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 12/10/2026
Event date unknownEvent location unknownUnited Airlines chatbot
NBC 5 Chicago reported on 16 September 2026 that a customer asked a United Airlines chatbot how long a $200 TravelBank travel credit would remain usable and was told it stayed active for five years from deposit, as a screenshot the customer provided shows. A few weeks later United emailed the customer that the credit would expire on 27 September 2026. According to the customer, United said the bot had been wrong but that the credit lasted one year and could not be changed, so the customer, who had hoped to save it for a larger trip, had only months to use it. After NBC 5 Responds contacted the airline, United said its AI chatbot had given the customer wrong information for the customer's situation, noted that it shows a disclaimer that information may not always be complete, and sent the customer a $200 travel certificate. The report does not say when the chatbot exchange took place.
Core concern Low reported severity Media Coverage
AI involvement supported · Causal attribution supported · 1 source · Added 12/10/2026
11 Nov 2022 to 16 Nov 2022CanadaAir Canada chatbot
On 11 November 2022, after a grandparent died in Ontario, a passenger asked the support chatbot on Air Canada's website about bereavement fares. The chatbot's response, in a screenshot later filed in evidence, said a ticket could be submitted for a reduced bereavement rate within 90 days of issue, including after travel, while the airline's bereavement webpage said the policy did not apply after travel was completed. Relying on that answer, the passenger bought full-fare one-way tickets between Vancouver and Toronto for $794.98 and $845.38 and applied for the reduction on 17 November. In February 2023 an Air Canada representative admitted the chatbot had provided misleading words. On 14 February 2024 the British Columbia Civil Resolution Tribunal found negligent misrepresentation, rejected the airline's argument that it could not be held liable for its chatbot, found it had not taken reasonable care to ensure the chatbot was accurate, and ordered it to pay $812.02, including $650.88 in damages.
Core concern Low reported severity
AI involvement reported · Causal attribution established · 4 sources, 2 underlying accounts · Added 12/10/2026
27 Sept 2026 to 29 Sept 2026IndiaUnidentified video tool
Deccan Herald reports, citing Bengaluru police, that a 23-year-old man lost Rs 1.85 lakh in an alleged sextortion scam. He matched with a woman on a dating app on 27 September 2026 and exchanged numbers; he told police that he then received a WhatsApp video call from her number lasting five to six seconds. Police said he then received an obscene video manipulated using AI and the sender threatened to circulate it unless he paid. Fearing exposure, he borrowed money from a friend and transferred Rs 1.85 lakh to several UPI IDs between 27 and 29 September as the threats continued, a police officer said. Police registered a first information report on his online cybercrime complaint and are trying to trace the suspects. The report does not say how police established that the video was AI-manipulated, and the tool is not named.
Core concern Medium reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 1 source · Added 12/10/2026
Event date unknownBrazilChatGPT (reported)
The Polícia Civil do Pará arrested a man in the act in Cametá, in north-eastern Pará, on Friday 9 October 2026 on suspicion of frauds causing losses of more than R$100,000, DOL reported the next day. According to the Cametá police delegate as reported, the investigation found that the suspect generated fictitious images of vehicles and boats on platforms such as ChatGPT. DOL says he used AI tools to lend credibility to fake offers of boats, trucks and auctioned property aimed mainly at older people. Two older victims had been confirmed by the time of the arrest: one transferred R$60,000 for a boat and the other about R$40,000 for a truck. Police say the investigation continues to identify further victims.
Core concern Medium reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 1 source · Added 12/10/2026
2026United StatesUnidentified video tool
The Independence Institute, a libertarian-leaning Colorado think tank opposing Proposition NN on the November 2026 ballot, posted a video on its social media accounts in which an AI-generated likeness of Democratic state Sen. Cathy Kipp, who sponsored the bill that referred the measure to voters, appears as a grocery store clerk who keeps a customer's change and says it will help educate children. CBS Colorado reported that the institute made the video in response to remarks Kipp made on the Senate floor in April 2026. Kipp filed a campaign finance complaint with the Colorado Secretary of State's office on 5 August 2026, according to Colorado Newsline, alleging that the video lacked the disclosure a 2024 state law requires on deepfakes of candidates and officeholders; the video carried only a small line reading "AI generated content because who gets a human cashier these days?". Kipp said it was "disturbing and wrong to use a deepfake, AI-generated video of someone without their consent". The office decided on 19 August to investigate; a spokesperson said it was the first complaint filed within the statutory timeframe for consideration. The institute says the video is satire, which the law exempts, that the law covers candidates rather than ballot measures, and that applying it would violate the First Amendment. CBS Colorado reported on 9 October 2026 that the institute's lawyer had filed a motion to dismiss and planned to sue Kipp and the state for attorney fees, and that the state elections division disputed the satire defence. No decision is reported.
Core concern Low reported severity Investigation Opened
AI involvement reported · Causal attribution disputed · 3 sources, 2 underlying accounts · Added 11/10/2026
Event date unknownSpainUnidentified voice-cloning tool
The Guardia Civil in La Rioja said on 25 August 2026 that it had solved a 'relative in trouble' fraud in which the criminals used artificial intelligence to clone the voice of the victim's daughter. According to the force's account as reported by the newspaper La Rioja and Radio Arnedo, the victim received WhatsApp messages from an unknown number by someone posing as the daughter and asking for urgent money; when the victim called that number to check, a voice that sounded like the daughter answered, and the victim transferred 9,980.25 euros. Investigators of the Guardia Civil's technology team established that the voice had been generated with AI tools. Urgent coordination with the banks froze the funds in the destination account and the full amount was returned to the victim; Radio Arnedo and ActualidadRiojaBaja report that the presumed perpetrator was identified and investigated.
Core concern Low reported severity Investigation Opened
AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 11/10/2026