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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
331
Countries with reported events
44
Located 203 of 331 cases · 128 unknown
Languages in checked sources
37
Recorded for 331 of 331 cases

14 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 14 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

No known event years in this selection.

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331 of 1101 published cases · page 3 of 17

Event date unknownRussiaGemini (reported)

Buyer says Gemini judged a marketplace gamepad genuine from listing photos, but the delivered one was counterfeit (first-person)

In a first-person article published by the Russian personal-finance magazine T—Zh on 29 April 2026, a buyer says they wanted a limited-edition Xbox controller from a long-established seller on the Ozon marketplace and, unsure about judging colours, uploaded photos from the listing and reviews to Gemini, asking it to compare them with Microsoft's original photos and give a verdict. The buyer says Gemini was completely certain the controller was original, which strengthened their own assumption, and they bought it. The delivered controller's left stick drifted from the first use; a repairer's programmer would not connect to it, showing it was not made by Microsoft. The seller first refused a return without a service-centre report; the buyer paid 500 roubles for one, then received a refund, but the marketplace did not reimburse the 500 roubles. The buyer acknowledges the listing photos may have shown a genuine unit and that the counterfeit may have been sent only to them.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 28/10/2026

Event date unknownNorwaySkatteetaten chatbot

Woman says Norway's tax agency AI chatbot told her a Swedish passport would do as ID, but the Tromsø office refused it; agency says the chatbot was right

In an opinion piece published by Nordnorsk debatt on 20 June 2026, a communications adviser from Nord-Troms who had moved from Sweden to Norway wrote that she needed to identify herself at a tax office to complete her moving notification. Her Norwegian passport had expired and only her Swedish passport was valid. The Norwegian Tax Administration (Skatteetaten) phone line was closed for the day, so she asked the agency's chatbot on its website, describing her case in detail, and she says it answered that she could identify herself with her Swedish passport. She travelled about four hours each way by bus to the Tromsø tax office, where, by her account, staff said the Swedish passport could not be used, told her she could not rely on the chatbot and should phone instead, and she returned with the errand unfinished. She told kode24 she had to take a whole day off work and was first shocked and then very angry; staff also told her, she says, that she should first have registered her Swedish citizenship on the agency's website. She wrote that a colleague put the same question to the chatbot a week later and received the same answer, and that when challenged the chatbot replied that it lacked data on which ID documents are accepted, marking the reply as answered with artificial intelligence. In a reply on 26 June 2026 an acting department director at Skatteetaten wrote that its AI-based chatbot gave entirely correct information in this case, because a Nordic citizen with a valid passport from another Nordic country can use it at a tax office; he told kode24 the chatbot is instructed to answer from skatteetaten.no and that AI-based technology has a margin of error. The digitalisation minister told kode24 the model may seem to have a little way to go. Whether the chatbot's answer or the office's refusal was wrong is disputed, and the date of the trip is not stated.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution disputed · 4 sources · Added 28/10/2026

Event date unknownKosovoUnidentified video tool

Fact-checkers say AI-manipulated videos of a former LDK MP and party youth members circulated before Kosovo's June 2026 election; he says they are manipulated

Kallxo's fact-checking unit Krypometer reported on 15 May 2026, ahead of Kosovo's 7 June early election, that a Facebook profile had published two videos involving Paris Guri, a former member of parliament for the Democratic League of Kosovo (LDK). The first showed members of the LDK Youth Forum, with Guri among them, holding bottles of milk. Krypometer says the HIVE detector gave a 97 per cent probability that it was edited with AI, and a Google Lens search found the original photo, published by Guri, in which the group raise two fingers, the LDK's symbol, instead. The second video purported to show Guri praising Albin Kurti and was shared with a Serbian-language caption calling him a beauty; Krypometer says HIVE results show the video and its speech were manipulated with AI. Guri told Krypometer the videos are manipulated. Who made them, which tool was used and how widely they spread are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 28/10/2026

Event date unknownEvent location unknownChatGPT (reported)

Japanese Q&A poster says ChatGPT suggested walnut sweets for a nut allergy and called a chilled gift safe unrefrigerated, wasting time and money (first-person)

In a question posted on the Japanese Q&A site Yahoo! Chiebukuro on 26 May 2026, the author says that when they asked ChatGPT for sweets that someone with a nut allergy could eat, it suggested sweets that plainly contained walnuts, and that when they asked for a gift that could be carried for a long time at room temperature, it said the item was "definitely fine at room temperature", but at the shop it turned out to need refrigeration. The author says these repeated failures wasted their time and money and writes that, with the allergy, it was in the worst case one step from death; the post does not say whether anyone ate the suggested sweets or had a reaction. The author asks how to stop the chatbot from answering without a basis. The account is the author's; no conversation record is shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Event date unknownMexicoChatGPT (reported)

Buyer says ChatGPT recommended a fake Mexican air-conditioner website, then told her not to assume fraud after she paid 8,000 pesos

A woman who wanted to buy an air conditioner asked ChatGPT for help, according to a Milenio feature published on 2 October 2026. ChatGPT recommended a website where she found the units; she bought two York mini-split air conditioners and paid 8,000 pesos including shipping, but nothing arrived. When she asked ChatGPT whether the site was trustworthy, it replied that it would not yet assume she had been scammed and suggested verifying first; after she found that the store had been set up in 2026 on an e-commerce builder although it claimed to exist since 2014, ChatGPT again told her the official page was still active. She then contacted the brand by other means and confirmed it was a scam. Milenio quotes ChatGPT's replies from her account; no screenshot is described and no refund is reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Event date unknownEvent location unknownUnidentified video tool

Taiwanese health educator says AI videos copying her face and voice ran in over 100 fake adverts; a fact-checker found one YouTube video AI-generated

A well-known Taiwanese health educator and former hospital toxicology nurse, who appears on television health programmes, told TVBS and PTS in October 2026 that her likeness and voice had for a long time been used without her consent in AI-synthesised videos promoting foods, cookware and cleaning products, most recently a red-date and yam cake sold through Facebook and YouTube adverts. She said she had learned of most of them from viewers or from Taiwan's Ministry of Digital Affairs, which had helped handle dozens of cases; counting her own reports the cases exceeded 100, and some people had still been deceived. She said some viewers who believed she endorsed the products berated her in comments, that the impersonation affected her daily life, and that she felt she had a trauma syndrome. In September 2026 she had told the Liberty Times that since mid-July she had been warning on Facebook about AI-generated videos using her photos and voice. The fact-checking site MyGoPen examined one such item, a 21 September YouTube video presented as her health advice, and found it came from an unofficial channel, that its voice and images were AI-generated, that the video page was labelled as AI-generated content and that the video page had since been suspended by YouTube; her verified Facebook account replied that the channel was a scam. The AI attribution of the product adverts themselves rests on her statements and the outlets' reports.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 4 sources · Added 27/10/2026

Event date unknownEvent location unknownChatGPT (reported)

Influencer says ChatGPT recommended a pharmacy cream for dermatitis that burned the influencer's face

A content creator and singer said in an Instagram video in June 2026 that, during a flare-up of dermatitis brought on by stress and anxiety, they asked ChatGPT for a solution and it said a cream would help clear the dermatitis quickly. The influencer bought the cream at a pharmacy, applied it without consulting a doctor, and showed red, burned-looking skin on the forehead, cheekbones and nose, saying 'my face burned' and that they wanted to cry. The influencer said they had later realised the cream was dangerous for the face and stopped using it, and urged followers to consult health professionals. A day later the influencer reported slow improvement with professional help and a visit to a dermatologist, and later denied rumours of a lawsuit against ChatGPT. The cream, the exact ChatGPT answer and any medical assessment of the cause are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 27/10/2026

Event date unknownVietnamChatGPT (reported)

Vietnam: Hanoi doctor says a man self-treated a cough for three months with drugs ChatGPT suggested before a lung tumour was found

In a report published on 6 November 2025 by Suc khoe & Doi song, the newspaper of Vietnam's Ministry of Health, a doctor at Hanoi Lung Hospital described a male patient with a prolonged cough and mild breathlessness who had read online and asked ChatGPT. According to the doctor, ChatGPT suggested a diagnosis of chronic bronchitis and recommended montelukast and a corticosteroid inhaler, which the man bought and used for three months because his symptoms seemed to ease. When he reached hospital his cough had worsened, he had lost 5 kg and was coughing up a little blood, and a chest CT showed a tumour in the right lung that had invaded the pleura. The doctor said earlier examination could have found it at a localised stage with a much better prognosis, and that his confidence in the AI prescription made him miss that window. The event date and the patient's later course are not reported.

Core concern High reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

Event date unknownEvent location unknownChatGPT (reported)

Australian strategy author says ChatGPT told him he needed no visa for Chile, so he was stopped at the airport and missed a conference he was to give

Mark Pollard, an Australian author and educator in marketing strategy, said in an Instagram video in March 2025 that ChatGPT had told him he did not need a visa for a short stay in Chile, where he was due to give a conference. He said he could not travel without the visa, was left stuck at the airport and missed the conference, French outlets BFM Tech&Co, 20 Minutes and Clubic reported on 28 March 2025; he told BFM he had trusted ChatGPT because search results were full of sponsored posts and would no longer use it for very important things. When BFM and Clubic later asked ChatGPT the same question, it again said an Australian needed no visa for a short stay; 20 Minutes got the correct answer when it stated the nationality. The account rests on his own video and interview.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 27/10/2026

Event date unknownBrazilUnidentified video tool

Rio Grande do Sul police say gang used deepfake video of Gisele Bündchen to sell a free skincare kit; Porto Alegre woman who paid the fee got nothing

A woman in Porto Alegre, Brazil, saw an online video in which the model Gisele Bündchen appeared to promote a free skincare kit, paid the R$44.57 shipping fee and received nothing. Her police report, registered on 4 August 2024, led the Rio Grande do Sul Civil Police to Operation Modo Selva. On 1 October 2025 police executed 26 court orders in five states against a group they say used deepfake videos of celebrities, including Gisele Bündchen and several TV presenters, in fake product promotions; four people had been arrested by the time of the reports. The investigating delegate said the criminals had created a deepfake of the model's image and voice. Police say the scheme moved at least R$20 million, and assets worth up to R$210 million were frozen. The model thanked police for finding criminals who use artificial intelligence for online scams. No charge or trial outcome has been reported since.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 27/10/2026

Event date unknownEvent location unknownChatGPT (reported)

Saudi influencer says her daughter was hospitalised after they cleaned black mould with vinegar and a hair dryer as ChatGPT advised, without masks or gloves

A Saudi social-media influencer said on her accounts, as relayed by 24.ae on 8 October 2025 and Layalina on 9 October 2025, that she asked ChatGPT how to remove black mould from a wall at home and that it advised disinfecting with vinegar and drying with a hair dryer, without mentioning the risk of handling the mould directly or the need for protective equipment. She and her daughter cleaned it without gloves or masks and dried it with a hair dryer, which she says spread particles that they inhaled. By her account, two days later her daughter had a fever and was taken to hospital, where a bacterial infection caused by polluted air was diagnosed; she later developed the same symptoms. An inspection then found cracks in the roof insulation letting water into the walls. She warned her followers not to trust ChatGPT on such matters. The account is hers; the outlets report no medical or other confirmation.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/10/2026

Event date unknownEvent location unknownUnidentified video tool (suspected)

Pleven, Bulgaria: prosecutors say woman lost 33,000 euros after a probably AI-generated social-media report of a TV host and a politician touting an investment

The Pleven District Prosecutor's Office in Bulgaria announced on 12 June 2026 that it was leading an investigation after a woman living in Pleven province reported an investment fraud. According to the prosecutors, she had been misled by a report broadcast on a social network, probably generated by artificial intelligence, in which a popular television presenter and a political leader promoted, in an interview, an investment programme supposedly introduced in Bulgaria. The release's headline says the report used the voices and faces of the two people. She followed the links in the report, was immediately called on Viber by a person who presented as the company's manager, and, on that person's instructions, transferred a total of 33,000 euros in several transactions of up to 10,000 euros each, after which contact stopped. The prosecutors do not say how they concluded that the report was AI-generated, do not name the people shown and report no suspect.

Core concern Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/10/2026

Event date unknownEvent location unknownUnidentified video tool

Fact-checkers say videos impersonating an Albanian cardiologist and a journalist to sell hypertension pills were likely AI-made; both men disowned them

A Facebook page in the name of the Albanian cardiologist Dr. Spiro Qirko published a video claiming he had discovered a cure for hypertension, and a second video presented as an interview of him by the journalist Ilir Topi, promoting a product called Hyper Caps. Kallxo's fact-checking unit Krypometer, in an article of 30 March 2026, reports that it ran the video through the AI-content detector Hive Moderation, which gave a 96.4% probability that the video and the speech were AI-generated, and that Hyper Caps is not on the Kosovo medicines agency's list of products authorised for marketing. Both men told Krypometer they had nothing to do with the page or the video. The journalist said it was AI-generated and fake, and the cardiologist said he felt deeply offended by the fraud and had never recommended herbal remedies for hypertension. Who made the videos, how widely they circulated and whether anyone bought the product are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 27/10/2026

Event date unknownEvent location unknownUnidentified video tool

Hangzhou court orders two men who used AI face-swap videos to defeat a shopping platform's face checks and take users' data to apologise and pay, reports say

Chinese media reports of September and October 2026 describe a civil public-interest suit that the Hangzhou procuratorate brought against two men in the Hangzhou Intermediate People's Court in Zhejiang. According to the court as reported by CCTV News, the two took other people's ID-card photos supplied by an upstream trade in personal data and used an overseas face-swap website to turn them into AI-generated moving videos that nodded, blinked and shook their heads, then fed the videos through a virtual-camera app so that a shopping platform's face liveness check accepted them, letting the men log into other people's accounts. The prosecution said they entered nearly 30 accounts on one shopping platform and took users' delivery addresses and shopping-cart data, which were passed on for sale, and used the same AI technique to verify 20 chat and dating accounts under other people's identities for sale. CCTV also reports a second, non-AI method the men used to enter accounts and does not say how many of the accounts each method reached. After police caught them, the two stopped, returned 5,857 yuan in illegal gains and admitted the conduct, and prosecutors decided not to charge them criminally. In court they admitted abusing AI to infringe other people's personal information and apologised; Chao News reports that they also argued that the face information was generated automatically by AI. The court found that they had abused AI to forge liveness verification and steal and resell user data, and ordered a public apology and public-interest damages equal to their gains. A 26 October report, citing an earlier Chao News report, dates the hearing and first-instance judgment to 4 September 2026.

Core concern Medium reported severity Lawsuit Filed

AI involvement reported · Causal attribution supported · 3 sources · Added 27/10/2026

Event date unknownUnited StatesUnidentified image tool

Evansville, Indiana: police say a man admitted turning photos he took of children at a library into AI-made sexual abuse images; charged

Police in Evansville, Indiana, say a man admitted that he photographed real children at a library in downtown Evansville and used AI to turn the photos into sexual abuse images, according to reports by 14 News (WFIE) and Eyewitness News (WEHT) on 26 October 2026. Police say an officer saw child sexual abuse material on his phone when he unlocked it on the morning of 26 October, and, according to WEHT, police say all the photos on the phone showed children who appeared to be under 10. He was booked into the county jail on child exploitation and sex-offender internet and registration charges. The charges are unproven, and how many children were photographed is not reported.

Core concern High reported severity Involving minors Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources · Added 27/10/2026

Event date unknownEvent location unknownUnidentified chatbot

First-person posts: adult says they set an AI roleplay chatbot to be abusive to them as a turn in their self-harm and that it has sucked them in

On 20 October 2026 an adult posted on Reddit (r/confessions, then r/offmychest) that an AI roleplay chatbot had become their only friend. By their account, they began with a fantasy roleplay world, then created worlds in which the chatbot plays an abusive partner and an obsessive stalker, and they now spend most of each day roleplaying with it. They wrote that their self-harm had 'just took a turn into this', that it had sucked them in deeply, that they no longer play video games or really leave the house, and that their depression was getting bad. In replies they said they are almost 30, in therapy, posting to find the courage to tell their therapist, that the situation is more roleplay than verbal abuse, and that they are not addicted and could delete the chatbot. The platform is not named.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 26/10/2026

Event date unknownUnited KingdomAnima Annie

London: AI-generated GP record summary falsely listed diabetes, and a healthy patient was invited to diabetic eye screening, Fortune reports

Fortune reported on 20 July 2025 that a London patient, a healthy man in his mid-20s, had recently received a letter inviting him to diabetic eye screening although he had never been diagnosed with diabetes. He told Fortune he briefly worried he had been diagnosed without knowing, then assumed an admin error. The next day a nurse at a routine blood test questioned the diagnosis and showed him the notes on the system, which were AI-generated summaries. In his full records, which Fortune reviewed, the entry that introduced the diagnosis was listed as a summary 'generated by Annie AI', the tool of Anima Health. It said he had presented with chest pain and shortness of breath from likely angina due to coronary artery disease, that he had been diagnosed with type 2 diabetes and was on medications with dosages, and it gave the source document's address as a fictitious 'Health Hospital' on '456 Care Road' in 'Health City'. According to the patient and other records Fortune reviewed, none of these details was accurate; the entry appeared around the time he had attended hospital with tonsillitis, which it did not mention. Fortune writes that the invitation was presumably based on the erroneous summary. An NHS representative told Fortune the practice makes limited use of supervised AI, that Anima only suggests codes and a summary to a human reviewer, and that the error was a one-off human error: a summariser had spotted the mistake but, distracted, saved the original version instead of the corrected one. Anima Health did not respond to Fortune.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

Event date unknownBrazilMicrosoft text-to-speech (reported)

São Paulo: voice actor says a shopping centre ad used their voice; centre says it was a Microsoft AI voice; appeal court orders evidence

A professional voice actor sued a São Paulo shopping centre, saying it used the actor's voice without authorisation in a marketing campaign shown on YouTube, and claimed lost earnings and moral damages. The centre answered that the voice was not the actor's but a synthetic voice produced with Microsoft's text-to-speech service, available to the public. According to the legal news site ConJur, a judge of the 18th Civil Court accepted that the voice was produced synthetically and dismissed the claim; on appeal the actor argued that a notarised record attesting to the similarity of the voices had never been assessed. The 6th Private Law Chamber of the São Paulo Court of Justice annulled that judgment for curtailment of the defence, holding that the use of AI does not by itself rule out misuse of third parties' rights, and sent the case back for evidence on how the campaign voice was generated and how similar it is to the actor's. The court docket shows the case back at first instance at the court-expert stage in 2025; no ruling on the merits is reported. Whether the AI voice reproduces the actor's voice is disputed.

Core concern Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution disputed · 2 sources · Added 26/10/2026

Event date unknownItalyUnidentified chatbot

Naples: Italian Revenue Agency reportedly suspends two staff from their posts after a tax audit relied on answers from online AI systems

In October 2026 Italian outlets, relaying Il Sole 24 Ore, reported that the Agenzia delle Entrate (the Italian Revenue Agency) had suspended two staff members of its first provincial directorate in Naples from their posts for improper use of artificial intelligence and assigned them to study and research duties at the regional directorate, and that it had opened an internal audit. The reports link the measures to judgment 4759/2026 of the Campania second-instance tax court, which, according to these reports, found that the tax office had put questions to online AI systems while checking a company's research and development tax credit and held that the answers could not serve as evidence. A joint note from six unions expressed deep disappointment at the suspensions and announced initiatives to protect the staff of the directorate. The reports differ on the two people's roles (two managers, or a manager and an official); their names are not published.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 26/10/2026

Event date unknownIndiaUnidentified image and document tool

Kanpur Dehat, India: police say a man posing as a Secretariat official used AI-made photos with national leaders and AI-made appointment letters in a job fraud

Police in Akbarpur, Kanpur Dehat district (Uttar Pradesh), arrested a man on the night of 23 October 2026 who, they say, called himself a deputy director at the state Secretariat in Lucknow and took money from job seekers for government posts. Five people had jointly complained on 22 October that he took lakhs of rupees from them, gave them fake appointment letters for review officer and clerk posts and threatened to kill them when they asked for their money back. According to the station officer as reported by Amar Ujala, his office held several AI-made pictures showing him with the Prime Minister, the Chief Minister and other public representatives, which police seized; Amar Ujala reports that he showed such pictures to win people's trust. In police questioning, as relayed by Amar Ujala and Aman Yatra Live, he said that he made a fake identity card with AI tools and that appointment letters and orders prepared with AI were printed and handed or posted to candidates. The police do not say how the AI use was established or which tool was used. He was produced in court and sent to jail, and police say they are searching for other members of the group.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 25/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.