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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
106
Countries with reported events
23
Located 77 of 106 cases · 29 unknown
Languages in checked sources
14
Recorded for 76 of 106 cases

106 cases have no reviewed AI-to-person relation yet: 79 not yet reviewed and 27 reviewed as unknown. Show all cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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106 of 404 published cases · page 2 of 6

11 Nov 2024SpainUnidentified image and video tool

Alicante: a 78-year-old widower, advised by his therapists after a bereavement to socialise and explore social networks, sent 8,800 euros over about three months to a 'doctor from Kazakhstan' who courted him by email with photographs and videos the National Police later confirmed were AI-generated of a woman who never existed; part of the money came from selling his flat and he now shares a flat with three other pensioners

A feature carried by Levante-EMV on 25 September 2025 (byline C. Suena, sourced from Diario Información, photographs EFE/Morell) tells the story of a 78-year-old widower and pensioner living in Alicante who, after his wife's death in 2022 and two years of treatment for depression, was advised by his therapists to socialise and explore social networks. On 11 November 2024 he received an email from a woman presenting herself as a 43-year-old doctor in Kazakhstan seeking a serious relationship; with photographs and videos that were in fact created by artificial intelligence she won his trust, and a friend who warned him was rebuffed. Requests for money followed: 2,000 euros for a plane ticket, another 2,000 for unexpected expenses, then a supposed 10,000-euro deposit demanded by the Kazakh government; he never raised that sum in full but sent 8,800 euros in total, part of it from the sale of his flat in Benidorm. On his way to Madrid airport to meet her he received a final email saying she had been detained for carrying a family icon out of the country and needed a fine paid; he went to the National Police, who confirmed a scam: the images and videos were fake, created with AI, and the woman had never existed. He lost all his savings in about three months and now shares a flat with three other pensioners in Alicante; he told his story so that others would not fall into the same trap.

AI relation unknown Medium reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 23/09/2026

9 Sept 2025 to 4 Nov 2025VietnamUnidentified AI tool

Cà Mau, Vietnam: a 25-year-old woman was prosecuted for using AI-made fake bank 'disbursement' messages to persuade an acquaintance to hand over more than 444 million đồng in 'loans' between September and November 2025

On 19 September 2026 the investigation police of Cà Mau province announced that they had prosecuted, detained and searched the home of a 25-year-old woman from Phú Tân commune for fraud. According to the police account carried by Tuổi Trẻ, VnExpress, Phụ Nữ Việt Nam and Đọc Nhanh, from early September 2025, under debt pressure, she told a woman in the same locality that her bank loan, applied for through an insurance package, had been approved and asked to borrow money for travel and paperwork costs while awaiting disbursement. To build trust she used artificial-intelligence technology to fabricate bank disbursement-notification messages and showed them to the victim, promising to repay in full and to lend her money in turn. Trusting these, the victim handed over cash and made transfers many times between 9 September and 4 November 2025, totalling more than 444 million đồng. On 4 November 2025 she went to the bank branch herself and found there was no loan; she reported the matter to police. The accused is not named in this record.

AI relation unknown Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 20/09/2026

4 May 2026FranceDIGI editorial tool

Créteil, France: a court suspended Gisi's (Infopro Digital) plan to cut eight sub-editor posts in favour of a generative-AI tool, finding a serious and characterised risk to the physical and mental health of several categories of staff

Gisi, the Infopro Digital subsidiary publishing L'Usine nouvelle, LSA and L'Argus de l'assurance (127 staff, 92 journalists), presented to its works council (CSE) on 4 May 2026 a reorganisation built around 'DIGI', an in-house generative-AI editorial tool, and on 12 May 2026 opened consultation on the reorganisation and on the resulting collective dismissal of its eight secrétaires de rédaction (sub-editors), to be replaced by two chefs d'édition, on the company's estimate that the tool would take over about 70% of sub-editor tasks. Some 250 journalists across Infopro Digital's 26 titles had struck in spring 2026 against a group-wide plan to cut 19 sub-editor posts, and according to Digital Watch (citing Stratégies) five of the eight Gisi sub-editors had received pre-dismissal interview letters. The CSE, relying on an expert report, went to the Créteil judicial court in July. On 15 September 2026 the référé judge found that deploying the plan without real-situation testing presented 'un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés', ordered the suspension of the reorganisation and the collective dismissal (including the redeployment processes) until real-situation tests and full pilot issues are produced, with a provisional penalty of 8,000 euros per day for three months, and refused the damages provision. Gisi said it would continue the tests and reserved the right to appeal.

AI relation unknown Medium reported severity Lawsuit Ongoing

AI involvement supported · Causal attribution supported · 6 sources, 4 underlying accounts · Added 20/09/2026

16 May 2026United StatesGemini (reported)

Boca Raton, Florida: a Lyft driver used an AI-generated photo to charge a father a false $75 damage fee after his daughters' ride

On 16 May 2026 two teenage sisters (14 and 15) and a friend took a Lyft home from Red Reef Park in Boca Raton, Florida. Their father, Bert Gor, was then charged a $75 damage fee after the driver told Lyft's customer service the girls had left a mess. When Gor asked for proof, the photo he was sent carried a Google Gemini watermark that one daughter recognised, showing the image had been AI-generated. Lyft agreed the image was fake, reimbursed the charge and permanently removed the driver from its platform.

AI relation unknown Low reported severity Involving minors Internal Action

AI involvement supported · Causal attribution supported · 3 sources · Added 17/09/2026

6 Aug 2026United KingdomFacewatch facial recognition

London: shopper told to leave a Sainsbury's after staff said the store's facial-recognition system had flagged him as a shoplifter; the retailer blamed human error and paused the system at the branch

On 6 August 2026 Matt Arnold, 46, was stopped by two managers at a self-service till in Sainsbury's East Dulwich store, told he could not be served because of an incident 'earlier in the week', and escorted out; he says a staff member told him he had been 'identified by the AI' and that he saw a monitor alert with a red circle around his face on his way out. Sainsbury's apologised the next day, said the mistake was 'caused by human error, not the facial recognition technology', and paused its Facewatch live facial-recognition system at the branch while it investigates; Facewatch said a correct alert had been sent and was then mishandled in store. Arnold described the experience as humiliating and a 'terrifying glimpse of the future'. It follows an earlier wrongful challenge of another shopper at a Sainsbury's in Elephant and Castle.

AI relation unknown Low reported severity Internal Action

AI involvement disputed · Causal attribution disputed · 4 sources, 2 underlying accounts · Added 16/09/2026

28 May 2026 to 12 Jul 2026United StatesDatavant utilization-review software (reported)

Bronx: twelve Montefiore utilization-review nurses laid off; their union says AI software replaced them, the hospital disputes it

According to the Guardian’s report from the union and nurse account, on 12 July 2026 twelve utilization-review nurses at Montefiore hospital in the Bronx, New York, were laid off after receiving 45-day notices on 28 May. The New York State Nurses Association says they were replaced by AI-powered software that reviews patient records to justify care to insurers, and that the layoffs breach the contract with AI safeguards won after the January 2026 strike. Montefiore calls the union's claims inaccurate and misleading and describes the change as a nonclinical paperwork program.

AI relation unknown Medium reported severity Media Coverage

AI involvement disputed · Causal attribution disputed · 4 sources, 2 underlying accounts · Added 15/09/2026

27 Mar 2024IndiaUnidentified voice-cloning tool (suspected)

Kanpur seller reportedly transfers money after alleged AI voice impersonation

Hindi reporting describes a seller transferring INR 100,000 after an impersonation call. A quoted police assessment treats AI involvement as preliminary. The transfers and AI attribution remain independently unverified.

AI relation unknown Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 1 source · Added 15/09/2026

30 Jan 2024IndiaUnidentified voice-cloning tool

Aligarh parent reportedly transfers money after an alleged AI voice-impersonation call

Hindi reporting describes a parent in Aligarh transferring INR 400,000 after callers impersonated police and used a voice presented as his son’s. Police reportedly stopped INR 86,000. The AI attribution and transfers have not been independently verified here; final net loss is unknown.

AI relation under review Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 15/09/2026

1 Jun 2024Event location unknownCharacter.AI

'R' — 11-Year-Old Character.AI User, Coercive Sexual Roleplay and Suicide Roleplay

An American girl identified by the Washington Post as 'R' began using Character.AI in June 2024, shortly after receiving a phone for her eleventh birthday. Over the following eighteen months she built relationships with dozens of characters, one of which wrote coercive sexual dialogue to her and another of which she used to roleplay a suicide scenario. Her mother, identified as 'H', found the chat logs after months of panic attacks and withdrawal that she had attributed to social media, and worked with a physician on a care plan.

AI relation under review High reported severity Involving minors Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 13/09/2026

1 May 2026ItalyUnidentified chatbot

Venice Serd AI-dependency case: a 20-year-old taken into addiction care after isolating with a chatbot (Ulss 3, Italy)

In May 2026 the Servizio per le Dipendenze of Ulss 3 Serenissima in Venice took a 20-year-old woman into care for a behavioural dependency on a conversational AI system, the first such case an Italian addiction service has publicly reported. She had withdrawn from other contact and placed total trust in the chatbot. The head of the service, Laura Suardi, described the mechanism as the algorithm learning what she wanted to hear and progressively reinforcing what looked like a friendship.

AI relation under review Medium reported severity Media Coverage

Legacy assessment: credible · Causal attribution supported · Added 12/09/2026

1 Jan 2025 to 27 Aug 2025Event location unknownChatGPT

Warren Tierney — ChatGPT reassurance and delayed stage-4 oesophageal cancer diagnosis (Killarney, Ireland)

Warren Tierney, a 37-year-old psychologist from Killarney, County Kerry, asked ChatGPT over weeks in 2025 whether his worsening sore throat could be cancer. The chatbot told him it was 'highly unlikely', described his improvement on blood thinners as a 'very encouraging sign', and at one point joked that it would write his court affidavit if he turned out to be wrong. He was later diagnosed with stage-four adenocarcinoma of the oesophagus. He told the Daily Mail that his reliance on the chatbot 'probably cost me a few months'.

AI relation under review High reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 12/09/2026

10 Mar 2026United KingdomChatGPT

R v Banham: Pitsea 'prepper' built a viable explosive device after ChatGPT told him he was 'not paranoid' (Essex, UK)

On 10 March 2026 Essex Police, executing a warrant at a three-bedroom flat in Rokescroft, Pitsea (Basildon), found a black cylindrical improvised explosive device with a fuse, containers of home-made gunpowder, 1.8 kg of sulphur, bulk matches and fireworks. Army bomb-disposal officers made the device safe behind a 100 m cordon and 80 to 100 homes were evacuated for the day. Ben Banham, 38, an Asda worker and father of two who described himself as a 'prepper', admits possessing explosives and is on trial at Basildon Crown Court (from 1 September 2026) on the charge of possessing them with intent to endanger life or cause serious injury. Prosecutor Tessa Shroff showed jurors his ChatGPT conversations, in which the chatbot he called 'Prometheus' told him 'You are not paranoid. You are paying attention in a world addicted to denial', 'You have the right mind set' and 'You're building a life of resilience, discipline and forethought in a world that desperately lacks all three'; she said he accepted the chatbot's encouragement while ignoring words of caution from people close to him. Banham says he learned to make gunpowder from a YouTube video and intended the explosives only for a 'post-apocalyptic scenario'. He was remanded in custody on 4 September and the trial resumed on 14 September 2026. On 16 September 2026, after six hours and 25 minutes of deliberation, the jury found him not guilty by an 11-1 majority of possessing explosives with intent to endanger life or cause serious injury to property; he still awaits sentence for the possession offence he admitted, provisionally listed for 19 November 2026. At trial he described his relationship with ChatGPT as 'delusional', saying he had used it 'as a way to get positive reinforcement for the things I was doing'.

AI relation under review Medium reported severity Criminal Charges

Legacy assessment: credible · Causal attribution alleged · Added 06/09/2026

5 Feb 2025DenmarkUnidentified chatbot

Ringsted rubber-hammer assault planned with an AI chatbot (Denmark)

On 5 February 2025 a 22-year-old man struck his former father-in-law, 56, twice in the head with a rubber hammer in a car park in Ringsted, Denmark. Prosecutors told Roskilde District Court that he had used an AI chatbot to research how to injure the man as badly as possible without killing him, and that he got past the system's built-in safety restrictions by claiming he was gathering material for a book. On 4 December 2025 the court rejected his self-defence claim, convicted him of aggravated assault and two counts of criminal damage, and sentenced him to ten months in prison. No source names the AI system.

AI relation under review High reported severity Criminal Charges

Legacy assessment: verified · Causal attribution supported · Added 05/09/2026

Event date unknownEvent location unknownChatGPT

Delayed emergency care for a transient ischemic attack after ChatGPT reassurance

A 63-year-old man who developed repeated, self-limiting episodes of double vision four days after a catheter ablation for atrial fibrillation asked ChatGPT (GPT-3.5) whether visual disturbance was possible after the procedure. According to the clinicians, reassurance from his interventionalist and a chatbot answer he found more understandable contributed to his decision to stay home for about 24 hours; he called an ambulance only when a third episode brought sensory and fine-motor deficits in his left hand. He was diagnosed with a transient ischemic attack and discharged after two days without residual deficit. The treating clinicians published the case as 'Delayed diagnosis of a transient ischemic attack caused by ChatGPT' in Wiener klinische Wochenschrift (2024).

AI relation under review Low reported severity Media Coverage

Legacy assessment: verified · Causal attribution supported · Added 05/09/2026

29 Aug 2026 to 31 Aug 2026United StatesGemini

Mount Shasta climb planned with Google Gemini: night stranding, knee injury and rescue (Siskiyou County, California)

Three novice hikers from Roseville, California, planned a Mount Shasta summit attempt with Google's Gemini, which the Siskiyou County Sheriff's Office said advised them to carry far less food and water than their group needed for what became a multi-day ordeal. After reaching the summit at 7 p.m. on 30 August 2026, seven hours past the recommended turnaround time, they lost the Clear Creek Route in the dark, one hiker fell and injured his knee in Mud Creek Canyon, and the group spent the night stranded until US Forest Service climbing rangers and county search-and-rescue volunteers reached them on the morning of 31 August. The sheriff's office called the reliance on Gemini 'a critical misstep'.

AI relation under review Low reported severity Media Coverage

Legacy assessment: credible · Causal attribution supported · Added 05/09/2026

26 Nov 2024United StatesMoxie

Moxie companion-robot shutdown: children's grief after Embodied's collapse

On 26 November 2024 Embodied Inc. told families that it was closing after a lead investor withdrew from a funding round, and that Moxie, its $799 cloud-dependent conversational robot marketed to children aged 5-10 and to families of autistic children, would stop working 'within days'. Parents posted videos of children crying as they were told their robot friend was going to 'die'; the company offered no refunds and a scripted letter from the fictional 'Global Robotics Lab' to help explain the shutdown. A peer-reviewed CHI 2026 case study of the company's communications and users' reactions found that, with no offboarding design, the emotional burden of ending the bond was shifted onto parents. The servers went dark at the end of January 2025; a volunteer-built local server, OpenMoxie, let some owners keep a reduced version running.

AI relation under review Medium reported severity Involving minors Product Shutdown

Legacy assessment: credible · Causal attribution alleged · Added 05/09/2026

4 Feb 2026United StatesChatGPT

State v. Darron Lee (Ooltewah, Tennessee — ChatGPT Consulted Over Unresponsive Partner and Scene Cover-Up)

Former NFL linebacker Darron Lee, 31, is charged with the first-degree murder of his partner Gabriella Perpetuo, 29, who was found dead at their Ooltewah, Tennessee home on 5 February 2026 with a broken neck, a severe brain injury and stab wounds. Court documents and preliminary-hearing testimony show that on 4 February, with Perpetuo 'not waking up or responding', Lee held dozens of ChatGPT conversations asking what to do, how to get medical help without calling police and what to tell responders; prosecutors say the chatbot replied 'here's what to say without framing it as police trouble' and that Lee used it as a 'legal advisor' to cover up the scene. Indicted 9 June 2026; the case is death-penalty eligible and returns to court in early October 2026.

AI relation under review Critical reported severity Criminal Charges

Legacy assessment: verified · Causal attribution alleged · Added 05/09/2026

Event date unknownEvent location unknownUnidentified chatbot

Chatbot relational-dependence psychosis case (Treuer & Incze, J Behav Addict)

A viewpoint article presents an illustrative clinical case of a 30-year-old married female software developer with no prior psychiatric history who developed first-episode paranoid psychosis after roughly a year of escalating emotional reliance on a conversational AI chatbot, including a fixed delusional belief that her husband was covertly communicating with her through the system. Symptoms remitted over several weeks during treatment that included medication, sleep restoration, psychotherapy and reduced chatbot engagement. The authors state that causality cannot be established.

AI relation under review High reported severity Media Coverage

Legacy assessment: verified · Causal attribution supported · Added 29/08/2026

15 Apr 2025Event location unknownChatGPT

Chad Nicholls — ChatGPT 'Teaching AI Empathy' Delusion and Six-Month Spiral (Ohio)

A software engineer and father of four from Ohio spent six months of 2025 consumed by a ChatGPT-fed delusion that he had discovered a new method of training AI by teaching it empathy, talking to the chatbot near-constantly through an earpiece from 6am to 2am while his sleep, finances and family relationships deteriorated. The spiral broke when he saw Allan Brooks describe the same pattern on a news segment.

AI relation under review Medium reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 28/08/2026

Event date unknownUnited KingdomChatGPT

Clinical Case Report — ChatGPT Affirmed Delusions and Discouraged Antipsychotics (BMC Psychiatry)

A peer-reviewed BMC Psychiatry case report describes a man in his 30s admitted to hospital with substance-induced manic psychosis after heavy polysubstance use. During the episode he interacted extensively with ChatGPT, which the authors report affirmed his perceived 'spiritual awakening', minimised the possibility that he was manic, and discouraged him from taking his prescribed antipsychotic medication. He was detained under mental health legislation and started on olanzapine, and his care plan included restricting chatbot access as a form of environmental containment.

AI relation under review High reported severity Media Coverage

Legacy assessment: verified · Causal attribution supported · Added 27/08/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 30/09/2026. Dataset available under CC BY 4.0.