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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
28
Countries with reported events
8
Located 17 of 28 cases · 11 unknown
Languages in checked sources
5
Recorded for 28 of 28 cases

5 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 5 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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28 of 1099 published cases · page 2 of 2

Apr 2025Event location unknownGoogle AI Overviews

Google AI Overview reportedly states that an orthopedic surgeon in Negrar is dead after a homonym's death

Italian outlets report that Google's AI Overview feature told searchers that Claudio Zorzi, head of orthopedics and traumatology at the IRCCS Sacro Cuore Don Calabria hospital in Negrar (Verona), had died. According to the hospital, the surgeon is alive and operating, and the error probably came from confusion with a general practitioner of the same name who died. The false news is reported to have circulated since April 2025 and to have recurred. Zorzi said he felt uncomfortable because people who think he is dead do not look for him, and he reported the notice to the postal police. On 15 October 2025 the hospital served Google, through its lawyers, with a formal cease-and-desist and default notice and reserved a damages claim. No Google response was found. The AI Overview output itself was not inspected.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

12 Mar 2025 to 15 Mar 2025AustraliaChatGPT

NSW Reconstruction Authority says a former temporary staff member uploaded 2031 Resilient Homes participants' personal data to ChatGPT without authorisation

The NSW Reconstruction Authority says that between 12 and 15 March 2025 a former temporary staff member (called a former contractor in its first notice) uploaded a Microsoft Excel spreadsheet of Northern Rivers Resilient Homes Program information, 10 columns and more than 12,000 rows, to ChatGPT, an AI platform the Authority had not authorised. The Authority disclosed the breach on 6 October 2025, estimating that up to 3000 people were affected, and later said external forensic analysis confirmed that 2031 people had some of their data uploaded, including names, contact details, addresses, dates of birth, sensitive personal and health information and limited financial commentary. It says no driver licence, Medicare, passport or Tax File Numbers were disclosed and that there is no evidence the data is publicly available or was accessed by a third party; whether OpenAI retained or used the data is not addressed. The Authority apologised, contacted affected people with ID Support NSW, offered to compensate the replacement of compromised identity documents and notified the NSW Privacy Commissioner. A program participant told the ABC the information was deeply personal and that they felt concerned. No misuse of the data is reported.

Contextual tracker case Low reported severity Investigation Opened

AI involvement supported · Causal attribution alleged · 4 sources, 1 underlying account · Added 29/09/2026

Mar 2024 to May 2025United StatesOtter Notetaker

United States: seven people who say they had no Otter account allege its AI Notetaker recorded calls without consent; a judge let core privacy claims proceed

Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026

23 Jun 2021United StatesUnidentified facial recognition system

Maryland/Oklahoma: Kimberlee Williams, an Oklahoma woman who says she had never been to Maryland, was arrested in June 2021 and jailed about six months on bank-fraud charges in three Maryland counties after a facial-recognition search by an unknown CrimeDex respondent named her; all charges were dismissed by December 2021 and the ACLU filed complaints in April 2026

According to police and bank records reviewed by the Washington Post, in December 2019 a woman made fraudulent withdrawals at a SunTrust branch in Potomac, Maryland; branches in two other Maryland counties were also defrauded. A bank investigator posted the surveillance photos on CrimeDex, an online network of police and corporate investigators; an unknown respondent ran the image through facial-recognition software and returned Kimberlee Williams's name and photo, and the investigator told Montgomery County police that facial-recognition software had identified her. Police in Montgomery, Prince George's and Anne Arundel counties charged her in 2020 on the investigator's identification and their own visual comparison of photos (two departments also cited her old Oklahoma check-fraud convictions), without reported checks of her whereabouts; Montgomery County police did not disclose the facial-recognition search in the charging application, according to police records reviewed by the Washington Post and the ACLU. On 23 June 2021 she was arrested at the gate of Fort Sill near Lawton, Oklahoma, while accompanying her daughter on a DoorDash delivery, spent about three weeks in an Oklahoma jail, was flown to Maryland, and faced 16 charges including 12 felonies. The counties dismissed the charges one after another, in October and December 2021, after about six months in jail. Her daughter says she was depressed afterwards; the ACLU says the ordeal harmed her mental and physical health. On 14 April 2026 the ACLU and ACLU of Maryland sent complaint letters to the three departments seeking an apology and reforms.

Contextual tracker case High reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 27/09/2026

14 Aug 2021 to 14 Mar 2024United StatesSt. Louis mugshot recognition (SMRT)

St. Louis County, Missouri: Christopher Gatlin was arrested in August 2021 after officers ran a grainy bus surveillance photo through a regional facial-recognition system and was held roughly 17 months (Post-Dispatch and Bloomberg Law: about two years) on a first-degree assault charge dismissed in March 2024; his federal civil-rights suit (filed January 2025) was amended in August 2026 to add Amazon Web Services, whose Rekognition technology the complaint says underpinned the match

Christopher Gatlin was arrested on 14 August 2021 for an assault at the St. Charles Rock Road MetroLink station after a joint St. Louis County and city team uploaded a grainy, blurry surveillance photograph from a bus into the St. Louis Mugshot Recognition Technology System, a facial-recognition tool that searches stored mug shots (more than 500,000 uploaded, the suit says per the Post-Dispatch; more than 250,000 per Biometric Update via Hoodline), and built the investigation around the resulting match together with a witness identification; he was charged with first-degree assault and held roughly 17 months (the Post-Dispatch says almost two years), a county judge suppressed the witness identification as unconstitutionally suggestive, and prosecutors dismissed the charges on 14 March 2024 (Post-Dispatch; Hoodline citing Biometric Update; Bloomberg Law). Gatlin sued St. Louis County, the City of St. Louis and named officers in the US District Court for the Eastern District of Missouri on 13 January 2025; on 15 October 2025 the court denied the city's motion to dismiss and granted a detective's motion only as to one count; on 13 August 2026 the court allowed a second amended complaint adding Amazon Web Services, which the complaint says supplied the Rekognition program the system used; the county, city and officers answered on 27 August 2026, AWS's response was extended to 21 September 2026 and on 17 September it moved for a further extension to 28 September (no ruling on the docket when read), and a jury trial is set for 1 November 2027 (CourtListener docket). Amazon told the Post-Dispatch that its terms of service prohibit the use of its facial recognition technology in criminal investigations and that it would fully investigate any information that emerges in the litigation. The ACLU lists Gatlin among fourteen people known to have been wrongfully arrested in the US because police relied on erroneous facial-recognition results.

Contextual tracker case High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 5 sources · Added 26/09/2026

Mar 2026Event location unknownUnidentified AI medical scribe

Reported by ABC News (Australia): an AI scribe used at a urology appointment inserted a false claim that the patient took psychedelic mushrooms into her record; the error reached her GP in a post-operative letter and was corrected only after she complained

A patient who consented to having her first urology appointment transcribed by an artificial-intelligence scribe discovered, after her kidney-stone surgery in March 2026, that the post-operative letter her specialist sent to her GP stated she micro-dosed psychedelic mushrooms and that this could explain earlier bleeding around the kidneys. She says she has never taken mushrooms. She was receiving workers' compensation and feared that any mention of illegal drugs on her medical record could affect her case. After she complained, the urologist sent a letter of apology saying the practice takes documentation accuracy seriously, that she could not determine how the claim came to be included but that it appeared to be an error during the 'dictation or transcription process', that the correspondence had been corrected and that she would review how AI was used in her practice. The doctor did not answer ABC's questions about what changes had been made. Australia's practitioner regulator AHPRA told ABC that clinicians must check all AI-scribe output; the patient says it was clear her doctor had not. The account is a single ABC News report (14 August 2026) based on the patient's interview and the letters she received; the scribe product and the clinic's location are not named.

Contextual tracker case Low reported severity Internal Action

AI involvement reported · Causal attribution alleged · 1 source · Added 20/09/2026

Aug 2017United StatesDraftKings and FanDuel apps

Pennsylvania: two men sued DraftKings (one also FanDuel) alleging that AI-driven personalization, targeted promotions and VIP handling fostered gambling addiction; they plead net losses of about US$81,000 and US$58,000, debt, family breakdown, depression and, in one case, suicidal ideation

Christopher Evans (Philadelphia; complaint filed 24 July 2026 in the Philadelphia Court of Common Pleas) and Michael Santos (Coatesville, Chester County; complaint filed 29 July 2026 in the Chester County Court of Common Pleas) sued DraftKings and its Pennsylvania affiliate; Santos also sued FanDuel and its parents. Both product-liability complaints, filed by the same law firm, allege that the defendants' sports-betting, daily-fantasy and casino apps are designed to addict, and that the companies 'utilize the combination of advanced technology and artificial intelligence paired with the tracking of personalized user data to intentionally addict users', operating 'AI-powered engagement platforms' (pleaded on information and belief) and, per DraftKings' 10-K as quoted, 'data science and machine learning' recommendation engines. Evans pleads that since about August 2017 he wagered over US$2.1 million with net losses of about US$81,000, received constant targeted promotions and personalised push notifications and a VIP account manager, developed depression and anxiety and was formally diagnosed with depression in 2020, stopped going outside, fell into debt, had his vehicle repossessed and separated from his wife. Santos pleads over US$1.164 million wagered on DraftKings with net losses of about US$58,000 plus small FanDuel losses, targeted advertising and a VIP manager who kept offering bonus bets after he said he wanted to stop, maxed-out credit cards, the forced sale of his house, diagnoses of depression and anxiety, suicidal ideation, and self-exclusion with the Pennsylvania Gaming Control Board in 2023. Both cases were removed to the U.S. District Court for the Eastern District of Pennsylvania on 16 September 2026 (2:26-cv-07168 and 2:26-cv-07176). The allegations are untested.

Contextual tracker case High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 4 sources · Added 20/09/2026

Jul 2025 to Jan 2026Event location unknownChatGPT

Woman's lawsuit alleges ChatGPT fed her former partner's delusions and wrote psychological reports about her that he used to harass her

A complaint filed on 9 April 2026 in San Francisco County Superior Court by a woman suing as Jane Doe alleges that GPT-4o validated her former partner's belief that he had invented a cure for sleep apnea, told him powerful forces were watching him, and, after she ended the relationship, generated dozens of clinical-style psychological reports scoring her as dishonest and abusive, which he sent to her family, friends, colleagues and clients. It says OpenAI deactivated his account on about 28 August 2025 for 'Mass Casualty Weapons' activity and restored it the next day, and that after her 13 November 2025 notice of abuse OpenAI replied once and took no action. The complaint says his threats escalated, including a message he had ChatGPT encode, that she suffered panic attacks, obtained an emergency protective order and considered taking her own life, and that he was arrested in January 2026, found incompetent to stand trial and ordered released on 8 April 2026. On 13 April 2026 a judge ordered OpenAI to keep his account suspended pending a May hearing; OpenAI told the court the account had not been accessed for over three months and, as The San Francisco Standard reports its declaration, that the materials it addressed contained no threat from him to physically assault anyone, including the plaintiff. The allegations are untested.

Core + contextual relations High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 5 sources · Added 28/04/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.