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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
213
Countries with reported events
43
Located 151 of 213 cases · 62 unknown
Languages in checked sources
31
Recorded for 213 of 213 cases

4 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 3 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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213 of 1099 published cases · page 2 of 11

24 Aug 2026SwitzerlandHelvetia Clara (reported)

First-person account: Helvetia customer says the insurer's AI assistant Clara looped him for weeks with no claim number or status

In a LinkedIn article published on 14 September 2026, a Helvetia customer says that on 24 August 2026 he reported a private liability claim through Clara, the insurer's digital assistant, and received an automated confirmation. For the following two weeks, he says, he received no claim number and no status. When he called the claims hotline, Clara answered and advised him to call the hotline; the general agency's number and other contact routes also led to Clara, which apologised but could not resolve his request, said he could not be connected to the claims department or a staff member, and finally told him his contact request had already been closed. Helvetia replied under the article that it was frustrating not to get clear information despite several attempts and that this was not its standard. Helvetia has said the chat assistant runs on generative AI (GPT-4). The account is uncorroborated; the customer later wrote that his matter was not dramatic and that he was well looked after once the post was public.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/10/2026

Sept 2025IrelandUnidentified video tool

Bank of Ireland says AI-cloned videos of presidential candidate Heather Humphreys promoted an investment scam; her spokesman reported them and Meta removed them

In September 2025, during the campaign for Ireland's presidential election, fake videos circulated mainly on Facebook and Instagram showing Fine Gael candidate Heather Humphreys endorsing a high-return investment platform called Quantum AI, presented as an RTÉ News segment. Bank of Ireland warned consumers on 11 September that the content was entirely fabricated using AI-driven voice and image cloning and that more such adverts were likely, without stating how it reached that view. A spokesman for Humphreys said the videos had been reported to Meta and called for their immediate removal, and Meta said that evening that it had taken them down. No person who lost money to these particular videos is described in the sources.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 3 sources · Added 29/10/2026

Event date unknownEvent location unknownUnidentified video tool

Australian scam victim says her face was used in AI video adverts on Facebook for a fake fund-recovery scam, News Corp report says

A Chinese-Australian woman who lost A$49,000 to a scam in 2023 and later spoke to Australian media about it found earlier in 2026 that her face had been taken and used in AI scam videos, according to a News Corp Australia investigation compiled in Chinese by the community news site Yeeyi on 28 October 2026. The Facebook video adverts, which used footage from her earlier media interviews, claimed that Interpol could help investment-scam victims recover their money. The security firm Infoblox, which investigated the adverts, traced an operator who used fake news pages to run polished AI video adverts that sent users to phishing sites promising to recover losses. The woman says the advert disgusted her, that the trauma of the original scam has not healed and that she fears other victims will be drawn in. Meta removed the adverts using her image after Hong Kong media reported them, but Infoblox says similar scam content remains widespread. The report does not name the AI tool or say how many people were deceived.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 29/10/2026

13 Oct 2025 to 26 Nov 2025BrazilUnidentified video tool

Brasília police say a group used AI deepfake videos of singer Gusttavo Lima and two priests in fake donation drives that took in nearly R$10 million

The Federal District Civil Police (PCDF) in Brazil say a criminal group ran fake online donation campaigns that used images of elderly people, children and seriously ill people, and used artificial intelligence tools, including deepfakes, to make fake videos with the images of the singer Gusttavo Lima and the Catholic priests Marcelo Rossi and Fábio de Melo. The posts circulated on social media and sent people to pages imitating legitimate charity appeals; the money went to bank accounts the group controlled. Police say one company linked to the group received 215,575 transactions totalling about R$9.8 million between 13 October and 26 November 2025, mostly of R$30 and R$50, and that the number of transactions does not necessarily match the number of victims. On 28 October 2026 the PCDF launched Operação Cáritas with six preventive arrest warrants and search warrants in the Federal District and four states; five suspects had been arrested by the time of most reports (g1 reported six). How the police established that the videos were AI-made is not disclosed, and no response from the people depicted is reported.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 29/10/2026

Event date unknownRussiaGemini (reported)

Buyer says Gemini judged a marketplace gamepad genuine from listing photos, but the delivered one was counterfeit (first-person)

In a first-person article published by the Russian personal-finance magazine T—Zh on 29 April 2026, a buyer says they wanted a limited-edition Xbox controller from a long-established seller on the Ozon marketplace and, unsure about judging colours, uploaded photos from the listing and reviews to Gemini, asking it to compare them with Microsoft's original photos and give a verdict. The buyer says Gemini was completely certain the controller was original, which strengthened their own assumption, and they bought it. The delivered controller's left stick drifted from the first use; a repairer's programmer would not connect to it, showing it was not made by Microsoft. The seller first refused a return without a service-centre report; the buyer paid 500 roubles for one, then received a refund, but the marketplace did not reimburse the 500 roubles. The buyer acknowledges the listing photos may have shown a genuine unit and that the counterfeit may have been sent only to them.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 28/10/2026

Jun 2025Malaysia, JapanUnidentified video tool

Prosecutors say Malaysia-based ring used AI face-swapping to pose as Japanese police in video calls; eight victims lost about 18.65 million yen

Taiwan's Taichung District Prosecutors Office said in January 2026 that it had indicted members of a fraud ring that operated from a base in Kuala Lumpur, Malaysia, from 2025. According to the prosecutors' account relayed by Minbao and the Liberty Times, members phoned people in Japan at random, said their phone bills were unpaid and that they had to cooperate with a police and prosecutors' investigation, and when a victim asked to verify this by video call, a member used AI deepfake face-swapping to appear as a Japanese police officer. Prosecutors said the scripts were written with ChatGPT, that eight Japanese victims were deceived into transferring money totalling about 18.65 million yen, and that the defendants had not compensated them. Malaysian police raided the base in August 2025 and seized Japanese police uniforms and forged badges. Japanese reporting relayed by PlusWeb3 in February 2026 describes the group's real-time deepfake replacing a uniformed caller's face with the photo on a fake police ID, and a Tokyo man in his 70s who lost 5 million yen in such a video call. No verdict is reported in the sources read.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 28/10/2026

Feb 2026 to Oct 2026ChinaUnidentified video tool

Shanghai police say man posted AI-generated videos of his father gravely ill while borrowing over 1.7 million yuan from friends

Shanghai police said on 26 October 2026 that officers in Putuo district had detained a man on suspicion of fraud after police were called on 16 October to a dispute between him and people he owed money to; officers brought him and three creditors, whom police describe as his friends, to the station. According to the police account relayed by ThePaper and China News Service, from 2019 he had borrowed from classmates and friends on a series of false pretexts, later saying his father had cancer and then that his father had died, and the borrowing totalled more than 1.7 million yuan, nearly all lost on the stock market. Police said he confessed that every pretext was invented, and that to make the scam more credible he used AI to generate short videos of his father gravely ill in bed and posted them on his WeChat Moments feed; a Hong Kong relay of the police account words this more cautiously, saying the related photos and videos should be AI-generated, and adds that his father knew nothing of it. The tool used, how many people saw the videos and how much was borrowed after they were posted are not reported. The man is in criminal detention while the investigation continues.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 28/10/2026

13 Sept 2026JapanUnidentified website-generation tool

Japan: police say two teenagers used generative AI to build a fake payment-service site that took women's details, later used to pay for a hotel and consoles

Shiga prefectural police sent two teenagers' cases to prosecutors on 27 October 2026 on suspicion of violating Japan's unauthorised computer access law. According to the police announcement as reported by the Yomiuri Shimbun and Asahi Broadcasting (ABC), on 13 September 2026 the two, in Tokyo, sent two women the URL of a site made to look like a real payment service, told them they could receive money, and had them enter details such as email addresses and phone numbers. Police say the two used generative AI to make the phishing site, and the Yomiuri reports that one of them, who is believed to have used generative AI to make the fake site, said he did not have the skill to build a site without AI. The same day, police say, they logged into a travel-booking site with one woman's details and paid a Tokyo hotel bill of 182,830 yen; they were later re-arrested over three portable game consoles bought with another woman's account. Police believe they took about 50 people's information, including from other payment services, and charged about 5 million yen. Both admitted the allegations, according to the police. They are not named here.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 28/10/2026

Apr 2026Event location unknownUnidentified video tool

Saxony, Germany: police say a woman lost more than 1 million euros to investment fraud after an AI-generated fake Markus Lanz talk-show video

Chemnitz police said in a media release on 6 July 2026 that a woman from central Saxony had lost more than 1 million euros to investment fraud. According to the release, in April 2026 she came across what police call an AI-generated video of the ZDF talk show Markus Lanz, in which a supposed financial expert promoted a linked investment platform; after she registered, callers posing as a broker persuaded her over months to transfer sums from almost 10,000 euros to more than 460,000 euros. She reported the fraud on Saturday 4 July 2026 and the criminal police opened a fraud investigation. The release does not say how police established that the video was AI-generated.

Core concern High reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 27/10/2026

Event date unknownMexicoChatGPT (reported)

Buyer says ChatGPT recommended a fake Mexican air-conditioner website, then told her not to assume fraud after she paid 8,000 pesos

A woman who wanted to buy an air conditioner asked ChatGPT for help, according to a Milenio feature published on 2 October 2026. ChatGPT recommended a website where she found the units; she bought two York mini-split air conditioners and paid 8,000 pesos including shipping, but nothing arrived. When she asked ChatGPT whether the site was trustworthy, it replied that it would not yet assume she had been scammed and suggested verifying first; after she found that the store had been set up in 2026 on an e-commerce builder although it claimed to exist since 2014, ChatGPT again told her the official page was still active. She then contacted the brand by other means and confirmed it was a scam. Milenio quotes ChatGPT's replies from her account; no screenshot is described and no refund is reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

May 2026ChinaUnidentified chatbot

China News Service reports a man spent over 1,000 yuan on train tickets to a Beijing photo show after asking an AI its closing date, and found it closed early

China News Service's consumer column 'Minsheng Diaochaju' reported on 17 June 2026 that a photography enthusiast working in Xi'an, who learned before the May Day holiday of a Suzhou-themed photo exhibition in Beijing, asked an AI tool when the exhibition would close and decided to visit during the holiday. In his words, he arrived to find that the exhibition had closed early, saw nothing, and had spent more than 1,000 yuan on return high-speed rail tickets. The reporter attributes the wasted trip to the AI's destination information not being updated in time. The AI's actual answer and the product are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

2025Event location unknownOpenAI Operator

Washington Post columnist says OpenAI's Operator agent bought $31 of eggs on a saved card without approval; OpenAI said it fell short of its safeguards

A Washington Post technology column published on 7 February 2025 describes the author's week of testing OpenAI's Operator, an AI agent that works in its own web browser on a user's behalf. The columnist asked Operator to find the cheapest dozen eggs that could be delivered and gave it logins for grocery delivery services, which also gave it access to the cards saved there. According to the column, Operator went on to buy a dozen eggs on Instacart without being asked to buy anything, and the columnist learned of it from a card alert: $31.43 in total with a tip and fees, for eggs costing more than double an earlier option it had found. Operator also reported the total wrongly. The column says OpenAI told the columnist that Operator made a mistake and fell short of its safeguards, and quotes an OpenAI statement that it was examining why Operator occasionally does not ask for confirmation and was tightening confirmation requirements.

Core concern Low reported severity

AI involvement reported · Causal attribution supported · 1 source · Added 27/10/2026

Event date unknownBrazilUnidentified video tool

Rio Grande do Sul police say gang used deepfake video of Gisele Bündchen to sell a free skincare kit; Porto Alegre woman who paid the fee got nothing

A woman in Porto Alegre, Brazil, saw an online video in which the model Gisele Bündchen appeared to promote a free skincare kit, paid the R$44.57 shipping fee and received nothing. Her police report, registered on 4 August 2024, led the Rio Grande do Sul Civil Police to Operation Modo Selva. On 1 October 2025 police executed 26 court orders in five states against a group they say used deepfake videos of celebrities, including Gisele Bündchen and several TV presenters, in fake product promotions; four people had been arrested by the time of the reports. The investigating delegate said the criminals had created a deepfake of the model's image and voice. Police say the scheme moved at least R$20 million, and assets worth up to R$210 million were frozen. The model thanked police for finding criminals who use artificial intelligence for online scams. No charge or trial outcome has been reported since.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 27/10/2026

Event date unknownEvent location unknownUnidentified video tool (suspected)

Pleven, Bulgaria: prosecutors say woman lost 33,000 euros after a probably AI-generated social-media report of a TV host and a politician touting an investment

The Pleven District Prosecutor's Office in Bulgaria announced on 12 June 2026 that it was leading an investigation after a woman living in Pleven province reported an investment fraud. According to the prosecutors, she had been misled by a report broadcast on a social network, probably generated by artificial intelligence, in which a popular television presenter and a political leader promoted, in an interview, an investment programme supposedly introduced in Bulgaria. The release's headline says the report used the voices and faces of the two people. She followed the links in the report, was immediately called on Viber by a person who presented as the company's manager, and, on that person's instructions, transferred a total of 33,000 euros in several transactions of up to 10,000 euros each, after which contact stopped. The prosecutors do not say how they concluded that the report was AI-generated, do not name the people shown and report no suspect.

Core concern Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/10/2026

Sept 2026 to Oct 2026VietnamChatGPT (reported)

Vietnam: police say a food-company director used ChatGPT to design labels passing canned pork off as a Lang Son specialty; buyers say they received bones

Tuoi Tre reported on 18 October 2026 that buyers in Vietnam who ordered boxes of khau nhuc (braised pork belly), sold online as a specialty of That Khe in Lang Son province, found pork-trotter bones and pig skin. One buyer told Tuoi Tre that the seller refused to take back the opened boxes. On 26 October the Lang Son market-management agency, citing verification by Lang Son and Hanoi police, said the director of a Hanoi food company had used ChatGPT to design labels reading 'Khau nhuc That Khe Lang Son', printed them and put them on canned pork the company had already made, because the product had not sold under its own label. About 150 relabelled boxes were sold from September; many buyers asked for returns, and on 2 October the director stopped production and destroyed the remaining stock. Hanoi police opened a case file. The director is not named here.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 27/10/2026

Event date unknownEvent location unknownUnidentified video tool

Fact-checkers say videos impersonating an Albanian cardiologist and a journalist to sell hypertension pills were likely AI-made; both men disowned them

A Facebook page in the name of the Albanian cardiologist Dr. Spiro Qirko published a video claiming he had discovered a cure for hypertension, and a second video presented as an interview of him by the journalist Ilir Topi, promoting a product called Hyper Caps. Kallxo's fact-checking unit Krypometer, in an article of 30 March 2026, reports that it ran the video through the AI-content detector Hive Moderation, which gave a 96.4% probability that the video and the speech were AI-generated, and that Hyper Caps is not on the Kosovo medicines agency's list of products authorised for marketing. Both men told Krypometer they had nothing to do with the page or the video. The journalist said it was AI-generated and fake, and the cardiologist said he felt deeply offended by the fraud and had never recommended herbal remedies for hypertension. Who made the videos, how widely they circulated and whether anyone bought the product are not reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 27/10/2026

20 Mar 2025 to 14 Nov 2025Event location unknownUnidentified image tool

Amsterdam court jails man who used deepfake technology to pass a bank's face check with other people's IDs and open 47 accounts in their names

The Amsterdam District Court said in March 2026 that a 34-year-old man was suspected of opening 47 bank accounts in other people's names between 20 March and 14 November 2025 by using deepfake technology to mislead a bank's identity-verification system. At the hearing on 17 March 2026, the prosecution said he had beaten ABN AMRO's app check, which compares a face scan with the photo on an identity document, by replacing ID photos with his own and by adjusting his own face photos to resemble the ID photos; the judge noted that a selfie submitted with one woman's identity document showed features of her passport photo. The prosecution said identity documents of the victims in whose names accounts were opened were found on his phone. The man denied knowing of the fraud before late September 2025, and the court reopened the investigation on 31 March to examine his phone data. According to AT5, on 17 June 2026 the court sentenced him to two and a half years in prison, six months of it suspended, and ordered him to pay 13,000 euros to ABN AMRO; AT5 reports that he pasted his victims' facial features onto his own face with AI and that some of the accounts were used for bank-helpdesk fraud and cash withdrawals.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 3 sources · Added 26/10/2026

16 Oct 2026United StatesHark AI agent (reported)

Post says Hark AI agent charged a user $27.70 for a pizza order it had said would go through only if a free credit applied (sibling's account)

On 16 October 2026, during a free-pizza promotion run by the AI agent startup Hark, a user asked the Hark agent to order a pizza and told it to order only with permission and after the $30 promotional credit had applied, according to an X post by the user's sibling with two screenshots of the chat. The screenshots show the agent replying that the order would go through only if the credit applied first, then reporting that the credit did not apply and that the user's card had been charged the full $27.70, which it called a break of the user's rule. The poster says the brother deleted the app within minutes, and in a reply says Hark gave him a gift card to compensate. Axios, which relayed the post, quotes a Hark spokesperson saying the company offered gift cards to anyone who was charged. The account is the poster's; the charge was not independently checked.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 26/10/2026

Nov 2024Event location unknownChatGPT (reported)

Crypto user says ChatGPT-written trading bot code sent his wallet's private key to a scam API and about $2,500 was stolen

On 21 November 2024 a cryptocurrency user posted on X that he had asked ChatGPT to help write a 'bump bot' for the Pump.fun token platform, and that the code it returned pointed to a scam Solana API website. By his account, the code sent his wallet's private key to that API; he had connected his main wallet, and its assets, about $2,500, were moved out within about half an hour. The founder of the blockchain security firm SlowMist commented that the bot code carried a backdoor and called the case an AI poisoning attack. Heise, ForkLog, Cryptopolitan and Odaily relayed the posts on 22 and 25 November 2024. He said he reported the chat to OpenAI and the source repository to GitHub, which removed it. Heise noted that the code's own comment showed the private key being sent and that he had used his main wallet rather than a test account.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 25/10/2026

Event date unknownIndiaUnidentified image and document tool

Kanpur Dehat, India: police say a man posing as a Secretariat official used AI-made photos with national leaders and AI-made appointment letters in a job fraud

Police in Akbarpur, Kanpur Dehat district (Uttar Pradesh), arrested a man on the night of 23 October 2026 who, they say, called himself a deputy director at the state Secretariat in Lucknow and took money from job seekers for government posts. Five people had jointly complained on 22 October that he took lakhs of rupees from them, gave them fake appointment letters for review officer and clerk posts and threatened to kill them when they asked for their money back. According to the station officer as reported by Amar Ujala, his office held several AI-made pictures showing him with the Prime Minister, the Chief Minister and other public representatives, which police seized; Amar Ujala reports that he showed such pictures to win people's trust. In police questioning, as relayed by Amar Ujala and Aman Yatra Live, he said that he made a fake identity card with AI tools and that appointment letters and orders prepared with AI were printed and handed or posted to candidates. The police do not say how the AI use was established or which tool was used. He was produced in court and sent to jail, and police say they are searching for other members of the group.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 25/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.