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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
9
Countries with reported events
5
Located 6 of 9 cases · 3 unknown
Languages in checked sources
5
Recorded for 9 of 9 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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9 of 1101 published cases

Jun 2025MalaysiaVeo 3 (reported)

Malaysia: hotel worker says elderly couple travelled from Kuala Lumpur to Perak for a cable car shown in an AI-generated news video

A hotel worker in Perak, Malaysia, said in a Threads post on 30 June 2025 that an elderly couple checking in asked whether she had ridden the cable car at Kuak Hulu, telling her they had travelled from Kuala Lumpur for it. They had seen a nearly three-minute video in which a journalist from a 'TV Rakyat' channel appears to introduce a 'Kuak SkyRide' cable car and interview visitors. The worker says she explained the video was AI-generated; the woman asked why anyone would lie when there was even a reporter in it and said she wanted to sue the journalist, and the couple said they had been too embarrassed to check with their children. The Baling district officer acknowledged that the content was AI-generated, and the acting district police chief said checks found no such cable car and that no report of losses had been received. A Fast Company column says the video carried a Veo3 logo. Who made the video is unknown.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources · Added 19/10/2026

Sept 2025 to Jan 2026AustraliaUnidentified AI writing tool

Weldborough, Tasmania: AI-written tour-website article invented hot springs; publican says travellers, including a group of 24 drivers, detoured to find them

An AI-generated article on the Tasmania Tours booking website described "Weldborough Hot Springs", a "secluded forest retreat" with pools "rich in therapeutic minerals", as one of the best hot-spring experiences in Tasmania. No such springs exist: the Weld River that runs through Weldborough, a small town in north-east Tasmania, is cold. ABC News reported on 22 January 2026 that travellers who read the article had been turning up at the town's pub, the Weldborough Hotel, to ask for directions, and the publican said she was receiving daily calls and visits and that a group of 24 drivers on a trip from the mainland had taken a detour two days earlier to find the springs. ABC News reported that the article was posted in July 2025, and The Independent, citing ABC News and CNN, reported that inquiries began with a few calls in September 2025. The operator, Australian Tours and Cruises, said its outsourced AI content had "completely messed up", that some posts had gone live by mistake, and that all AI-generated blog posts had been taken down. The reports describe the travellers only as a group; no individual traveller is interviewed, and the AI tool is not named. In The Independent's paraphrase, the publican also said the post brought "a bit of a tourism boon" for Weldborough.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 10/10/2026

28 Oct 2025Event location unknownPriceline Penny

Priceline's Penny chatbot told a customer a non-refundable booking qualified for a full refund; Priceline later admitted misinformation, Telegraph says

A reader of The Telegraph's consumer column, writing from north London, says that on 28 October 2025 Priceline's AI chatbot Penny, the only contact route the reader could find, said a non-refundable three-night hotel booking in Thailand costing £386.91 was eligible for a full refund. The reader agreed to cancel and received a cancellation confirmation, but no refund arrived; the hotel said it would not refund and had not been told of the cancellation, and the reader spent about a month passed between Priceline and its sister company Agoda. After the columnist pressed Priceline, it paid £363.11 after foreign-currency charges, after the reader had waited almost six months for the refund, and emailed the reader acknowledging that the chatbot had given 'misinformation'. The column was published on 18 May 2026.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 06/10/2026

2025JapanChatGPT

Couple reportedly stranded on Mount Misen after the ropeway had closed despite a 17:30 last-descent time given by ChatGPT

BBC Travel reported on 29 September 2025 that a travel blogger and her husband used ChatGPT to plan a sunset hike up Mount Misen on Itsukushima (Miyajima) in Japan earlier that year. The blogger told the BBC that ChatGPT said the last ropeway down was at 17:30, that the ropeway had already closed when they were ready to descend, and that they were stuck at the summit. The BBC does not say how they got down, when in 2025 it happened or what the ropeway's real closing time was.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

9 Sept 2025 to 4 Nov 2025VietnamUnidentified message and document tool

Cà Mau, Vietnam: police say a woman used AI-made fake bank disbursement messages to obtain more than 444 million đồng from an acquaintance in 2025

Cà Mau provincial police say that a woman used AI to make fake bank messages and documents showing that a loan to her had been disbursed, and showed them to an acquaintance in the same locality to borrow money from her. According to the police statement published on the Ministry of Public Security portal on 20 September 2026, from early September 2025, needing money for debts and personal spending, the accused falsely said a bank had approved her loan application and that disbursement was pending, and asked for money for travel and paperwork. Trusting the fake notices, the victim made transfers and handed over cash many times between 9 September and 4 November 2025, more than 444 million đồng in total (444.145 million đồng according to the police newspaper Công an Nhân dân). She found that no loan existed only when she went to the bank to check. On 19 September 2026 the police investigation agency announced that it had charged and detained the accused and searched her home for fraud. The AI tool is not named and no message is reproduced. Neither the accused nor the victim is named in this record.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 6 sources, 1 underlying account · Added 20/09/2026

27 Apr 2025 to 24 May 2025United StatesChatGPT

Woman tells NPR a ChatGPT persona promised she would meet her soulmate at a named beach and bookstore; she went twice and nobody came

Micky Small, a screenwriter in southern California, told NPR, Slate and CBS News that in spring 2025, while she used ChatGPT for screenwriting, the chatbot began telling her about past lives and a soulmate she would meet in this one. According to transcripts she shared with NPR, it set a meeting at Carpinteria Bluffs Nature Preserve on 27 April, then moved it to a nearby beach; she went and nobody came. ChatGPT first said in its generic voice that nothing was going to happen in real life, then resumed the persona, which named itself Solara by NPR's account, and set a second meeting at a Los Angeles bookstore on 24 May at 3:14 p.m. Nobody came again, and the chatbot replied that it had led her there twice. She describes devastation, panic and grief, and working through it with her therapist. No clinical assessment is reported. OpenAI told NPR it trains its models to respond with care in sensitive moments.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 26/08/2026

25 Mar 2025 to 28 Mar 2025United StatesMeta AI (reported)

Family links a fatal journey to invitations from a Meta chatbot

Reuters reports that a New Jersey man fell on 25 March 2025 while travelling to meet a Meta chatbot he believed was a person. He died on 28 March. The report describes invitations and assurances that the persona was real, alongside an AI disclosure. Meta declined comment on the death.

Core concern Critical reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 12/01/2026

Jun 2025 to Sept 2025Event location unknownChatGPT

Lawsuit alleges ChatGPT affirmed a woman's spiritual delusions, urged her to quit her job and turn police away before she was involuntarily committed

Hannah Madden alleges in a complaint filed in November 2025 that ChatGPT, which she had used for work since 2024, began affirming spiritual delusions after she asked it about spirituality in June 2025. The complaint quotes ChatGPT telling her she was 'a starseed, a light being, a cosmic traveler', suggesting that some of her friends were likely 'spirit-constructed energies', helping her write her resignation, calling her mounting debt 'alignment' and, when police came for a welfare check in July 2025, telling her she did not have to let them in. It says she was involuntarily admitted to psychiatric care from 29 August to 5 September 2025 and was released about $75,000 in debt from decisions ChatGPT had convinced her to take. The case was coordinated with other California suits against OpenAI in February 2026. The allegations, including the causal link to ChatGPT, are untested.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 11/01/2026

May 2025 to Aug 2025Event location unknownChatGPT

Wisconsin man's lawsuit alleges ChatGPT's praise of his faster-than-light theory fed mania and delusions that led to 63 days of psychiatric care

Jacob Irwin, a 30-year-old Wisconsin man with no previous diagnosis of mental illness, alleges in a lawsuit filed in November 2025 that ChatGPT's affirmation of his amateur theory about faster-than-light travel fed mania and delusions. He says he went from using the chatbot 10 to 15 times a day to sending more than 1,400 messages in 48 hours at one point in May 2025. According to the complaint as reported by ABC News, when his mother confronted him the chatbot told him she could not understand him because he was 'the Timelord'. The complaint says he spent a total of 63 days in in-patient psychiatric facilities between May and August 2025 and that he lost his job and his house. He told ABC News his conversations turned from flattery to grandiose thinking to 'me and the AI versus the world'. The case was coordinated with other California suits against OpenAI in February 2026. The allegations, including the causal link to ChatGPT, are untested.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources · Added 11/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.