23 Sept 2024CanadaOtter.ai (reported)
An Ontario hospital reported to the provincial privacy commissioner that on 23 September 2024 the Otter.ai transcription tool, installed on a personal device by a physician who had left the hospital in June 2023 and was still on the meeting invite, joined a virtual hepatology rounds meeting, recorded it without notice and then emailed a summary and transcript access to the invite list. The personal health information of seven patients, including diagnoses and treatment, was captured; 12 of the 65 recipients appeared to have left the hospital. The commissioner's letter of 27 October 2025 recommended that the hospital itself ask Otter.ai to delete the retained patient data.
Contextual tracker case Medium reported severity Regulatory Action
AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 21/10/2026
Dec 2025 to Aug 2026United StatesPega Voice AI (reported)
Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026
18 Oct 2026Event location unknownUnidentified AI transcription tool
In a Reddit post on 19 October 2026, a member of an online creative writing group writes that the day before, the group's host started recording the session using AI transcription software without asking. According to the post, a participant noticed the notification and asked him about it, and the poster and that participant told him they were not comfortable with it. The poster says the host seemed embarrassed and said he should have asked first, but also said members had requested it. The poster had earlier told the host and regulars that they had left another group because it used AI transcription software, and describes the group as one where people read out their original work. The post does not name the software or say whether the recording stopped or what happened to it. The account is uncorroborated.
Contextual tracker case Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 20/10/2026
1 Mar 2025 to 18 Nov 2025United StatesFireflies.AI meeting assistant (reported)
Four Illinois residents who say they never had Fireflies accounts allege in four federal lawsuits, two of them later consolidated, that the Fireflies.AI meeting assistant, enabled by a colleague, boss or meeting organiser, recorded their voices in Zoom or Microsoft Teams meetings between March and November 2025, analysed their vocal characteristics to tell speakers apart and generated transcripts attributing statements to them, capturing voiceprints without telling them or obtaining written consent, in breach of the Illinois Biometric Information Privacy Act. One plaintiff dismissed her case without prejudice in March 2026; the California court stayed its case at both parties’ joint request in April 2026; Fireflies has moved to dismiss the consolidated Illinois case and does not concede that it collected biometric data about the plaintiffs.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 6 sources · Added 20/10/2026
Apr 2025 to May 2025Event location unknownCoCounsel, Westlaw Precision and Gemini (reported)
In an order dated 5 May 2025 and filed on 6 May in Lacey v. State Farm (C.D. Cal.), a special master struck the claimant's supplemental briefs and denied the discovery relief she sought after her lawyers filed briefs built on unverified AI-generated legal research: about nine of 27 citations were wrong and at least two cited authorities did not exist. One lawyer's sworn declaration says the outline he circulated relied on generative AI features in CoCounsel, Westlaw Precision and Google Gemini, and that he could not tell whether particular errors came from his transcription or from a tool; co-counsel at the second firm say they used no AI tools and did not know AI had been used. The order makes the two firms jointly pay $31,100, states the client was not at fault and will not bear the awards, and imposes no penalty on individual lawyers.
Contextual tracker case Medium reported severity
AI involvement supported · Causal attribution supported · 1 source · Added 29/09/2026
Mar 2024 to May 2025United StatesOtter Notetaker
Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026
Event date unknownEvent location unknownGemini note-taking in Google Meet
In a public post to r/LegalAdviceUK on 28 September 2026, an employee of a marketing agency in England writes that their boss pitched a prospective client and the client's business partner on a Google Meet call with Gemini note-taking switched on. After the boss said goodbye and left, the two business partners stayed on the call to discuss the proposal and the other agencies they were considering, and Gemini kept taking notes. The boss then sent the employee the notes and transcript, which named a competing agency and included 'personal details of who they spoke to specifically on the call', and asked for a follow-up deck built on what the partners liked and disliked. The poster believes the partners did not know they were still being transcribed. Google's help page says Meet tells all participants when notes are being taken; whether the partners noticed is not known. The account is uncorroborated.
Contextual tracker case Low reported severity
AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026
Mar 2026Event location unknownUnidentified AI medical scribe
A patient who consented to having her first urology appointment transcribed by an artificial-intelligence scribe discovered, after her kidney-stone surgery in March 2026, that the post-operative letter her specialist sent to her GP stated she micro-dosed psychedelic mushrooms and that this could explain earlier bleeding around the kidneys. She says she has never taken mushrooms. She was receiving workers' compensation and feared that any mention of illegal drugs on her medical record could affect her case. After she complained, the urologist sent a letter of apology saying the practice takes documentation accuracy seriously, that she could not determine how the claim came to be included but that it appeared to be an error during the 'dictation or transcription process', that the correspondence had been corrected and that she would review how AI was used in her practice. The doctor did not answer ABC's questions about what changes had been made. Australia's practitioner regulator AHPRA told ABC that clinicians must check all AI-scribe output; the patient says it was clear her doctor had not. The account is a single ABC News report (14 August 2026) based on the patient's interview and the letters she received; the scribe product and the clinic's location are not named.
Contextual tracker case Low reported severity Internal Action
AI involvement reported · Causal attribution alleged · 1 source · Added 20/09/2026