Cursor user reports cancellation amid false login-policy advice from AI support
A Cursor user reported disrupted multi-device work and cancelling their subscription while believing a one-device rule had been introduced. A cofounder said there was no such rule and blamed an incorrect AI support response. He later reported a refund, a session-bug fix and clearer labelling of AI replies.
AI involvement supported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026