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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
5
Countries with reported events
2
Located 2 of 5 cases · 3 unknown
Languages in checked sources
2
Recorded for 5 of 5 cases

2 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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5 of 521 published cases

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

Event date unknownEvent location unknownUnidentified video tool

Montreal: Dr. François Marquis, chief of intensive care at Maisonneuve-Rosemont Hospital, says AI deepfake ads using his face have sold supplements and cancer cures on Facebook since at least August 2025, and that a scam victim who paid hundreds of dollars for pills that never arrived came to the ICU demanding a refund

Dr. François Marquis, chief of intensive care at Maisonneuve-Rosemont Hospital in Montreal, told CBC News (August 2025) and CTV News and CBC News (September 2026) that AI-generated deepfake videos using his likeness keep appearing on Facebook, selling joint supplements, pills and cancer cures and spreading anti-pharmaceutical claims; the latest offers $1 million to dissatisfied customers. He is not on social media and learns of the videos from people who call him. He recounts that a person who paid hundreds of dollars for pills advertised in one of the videos, and never received them, came into the ICU demanding his money back, which he describes as a security problem for the hospital. He has reported the deepfakes to Quebec's College of Physicians, Montreal police and the platforms, but says new videos keep appearing. The makers of the ads are not identified.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 01/10/2026

Event date unknownUnited StatesUnidentified video tool

Utah buyer reports spending over $400 after a purported Oprah deepfake supplement ad

A Utah buyer told KSL that an apparent Oprah supplement advertisement persuaded her to spend over $400. She said the product did not match what had been represented and wanted a refund. A KSL follow-up in March 2026 explicitly described this same purchase as triggered by Oprah's deepfake doppelganger. The woman received supplements, so the payment is not treated as proof that the full sum was unrecoverably lost. Her purchase date is unknown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Apr 2025Event location unknownCursor support bot

Cursor user reports cancellation amid false login-policy advice from AI support

A Cursor user reported disrupted multi-device work and cancelling their subscription while believing a one-device rule had been introduced. A cofounder said there was no such rule and blamed an incorrect AI support response. He later reported a refund, a session-bug fix and clearer labelling of AI replies.

Core concern Low reported severity

AI involvement supported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

11 Aug 2026BrazilUnidentified voice-cloning tool

Picos, Piauí, Brazil: a digital influencer lost more than R$56,000 when fraudsters sent him audio messages in his uncle's AI-cloned voice 'confirming' a car he was buying in Fortaleza

On Monday 10 August 2026 a digital influencer from Picos, in the centre-south of Piauí, began negotiating a car advertised online for sale in Fortaleza (Ceará), where an uncle of his lives, and asked the sellers to take the car to the uncle so he could inspect it. On Tuesday 11 August a contact using a different number but the uncle's photo sent him audio messages in a voice identical to his uncle's, generated with artificial intelligence, saying the car was in good condition and telling him to make the bank transfer. Believing he was speaking to his uncle, he transferred the money; when he then called the uncle's real number he learned he had been defrauded. The loss exceeded R$56,000, money he says he had saved for years. He registered a police report on 11 August; the Piauí property-crimes unit (Depatri) is investigating and he is seeking a refund from the banks. The account is the victim's own, reported by G1 Piauí on 13 August 2026 from his social-media posts and an interview; the police unit did not respond to G1 before publication.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 20/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/10/2026. Dataset available under CC BY 4.0.