3 Oct 2026Event location unknownOpenAI Help Center assistant
In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.
Core + contextual relations Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026
Event date unknownEvent location unknownUnidentified video tool
Dr. François Marquis, chief of intensive care at Maisonneuve-Rosemont Hospital in Montreal, told CBC News (August 2025) and CTV News and CBC News (September 2026) that AI-generated deepfake videos using his likeness keep appearing on Facebook, selling joint supplements, pills and cancer cures and spreading anti-pharmaceutical claims; the latest offers $1 million to dissatisfied customers. He is not on social media and learns of the videos from people who call him. He recounts that a person who paid hundreds of dollars for pills advertised in one of the videos, and never received them, came into the ICU demanding his money back, which he describes as a security problem for the hospital. He has reported the deepfakes to Quebec's College of Physicians, Montreal police and the platforms, but says new videos keep appearing. The makers of the ads are not identified.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 01/10/2026
Dec 2025United StatesAmazon Buy for Me
Bobo Design Studio's owner told Modern Retail that Amazon's Buy for Me service exposed her catalogue and placed orders through her Shopify store without her opting in. In late December 2025 she discovered orders for unavailable or removed products and cancelled purchases and issued refunds. She described loss of control and pursued an opt-out. Amazon says Buy for Me uses AI agents to place purchases for customers and says businesses can opt out. The source of an incorrect product image is unknown; it is not attributed to AI generation.
AI relation unknown Low reported severity
AI involvement supported · Causal attribution alleged · 2 sources · Added 30/09/2026
Event date unknownUnited StatesUnidentified video tool
A Utah buyer told KSL that an apparent Oprah supplement advertisement persuaded her to spend over $400. She said the product did not match what had been represented and wanted a refund. A KSL follow-up in March 2026 explicitly described this same purchase as triggered by Oprah's deepfake doppelganger. The woman received supplements, so the payment is not treated as proof that the full sum was unrecoverably lost. Her purchase date is unknown.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026
2025United StatesUnidentified image tool (suspected)
The Guardian reported on 2 August 2025 that a London-based academic who rented a Manhattan apartment through Airbnb in 2025 was accused by the host of more than 12,000 pounds of damage, supported by photos including a cracked coffee table. She says differences between two photos of the table show they were digitally manipulated or AI-generated. Airbnb first told her to reimburse 5,314 pounds after reviewing the photos, then, five days after Guardian Money asked about the case, accepted her appeal, credited 500 pounds and, after she refused an 854-pound offer, refunded her booking cost of 4,269 pounds, and the host's negative review of her was taken down. Airbnb apologised. Airbnb told the host it could not verify the images he submitted and warned him. The host did not respond to the Guardian. No source establishes that AI was used.
Contextual tracker case Low reported severity
AI involvement suspected · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/09/2026
Apr 2025Event location unknownCursor support bot
A Cursor user reported disrupted multi-device work and cancelling their subscription while believing a one-device rule had been introduced. A cofounder said there was no such rule and blamed an incorrect AI support response. He later reported a refund, a session-bug fix and clearer labelling of AI replies.
Core concern Low reported severity
AI involvement supported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026
11 Aug 2026BrazilUnidentified voice-cloning tool
On Monday 10 August 2026 a digital influencer from Picos, in the centre-south of Piauí, began negotiating a car advertised online for sale in Fortaleza (Ceará), where an uncle of his lives, and asked the sellers to take the car to the uncle so he could inspect it. On Tuesday 11 August a contact using a different number but the uncle's photo sent him audio messages in a voice identical to his uncle's, generated with artificial intelligence, saying the car was in good condition and telling him to make the bank transfer. Believing he was speaking to his uncle, he transferred the money; when he then called the uncle's real number he learned he had been defrauded. The loss exceeded R$56,000, money he says he had saved for years. He registered a police report on 11 August; the Piauí property-crimes unit (Depatri) is investigating and he is seeking a refund from the banks. The account is the victim's own, reported by G1 Piauí on 13 August 2026 from his social-media posts and an interview; the police unit did not respond to G1 before publication.
Core concern Medium reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 1 source · Added 20/09/2026
26 Nov 2024United StatesMoxie
On 26 November 2024 Embodied Inc. told families that it was closing after a lead investor withdrew from a funding round, and that Moxie, its $799 cloud-dependent conversational robot marketed to children aged 5-10 and to families of autistic children, would stop working 'within days'. Parents posted videos of children crying as they were told their robot friend was going to 'die'; the company offered no refunds and a scripted letter from the fictional 'Global Robotics Lab' to help explain the shutdown. A peer-reviewed CHI 2026 case study of the company's communications and users' reactions found that, with no offboarding design, the emotional burden of ending the bond was shifted onto parents. The servers went dark at the end of January 2025; a volunteer-built local server, OpenMoxie, let some owners keep a reduced version running.
AI relation under review Medium reported severity Involving minors Product Shutdown
Legacy assessment: credible · Causal attribution alleged · Added 05/09/2026